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    Big Guy Movers

    3.3 (43 reviews)
    Open 7:00 am - 10:00 pm

    Services - Big Guy Movers

    In-state moving

    Out-of-state moving

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    I called they asked me to text. I text and nothing.
    Ariana R.

    I called the number and they asked me to text them. So I text them and I've been trying to get ahold of someone for the last week. I figured they were busy so I would message every few days and I have yet to receive a response. Out of courtesy being it's a service based business I would at least expect a reply. My experience has been very unprofessional.

    This is the truck they loaded.after they said they didn't want to stack stuff up because it could fall and make a mess

    I was very dissatisfied with their service. I canceled on them two times because of my financial situation and because I couldn't get a U-Haul. when I finally did, I let them know and they were on another job. They said they would be at my old address about 3 o'clock, but they would let me know. I waited until 5 o'clock that afternoon before they showed up. was able to get a 10 foot U-Haul truck that was in my budget. I had already paid U-Haul for the big guys movers services . I am 58 years old. I really needed someone to help me move because of the heavy stuff.. I had an exercise bike, 2 tables, one small kitchen table with four chairs 55 inch TV a big living room mirror and about seven containers two end tables and two lamps and my grandson's toys. I believe all of that would've fit in the truck. All they did was complain. The whole time that I should've got a bigger truck because it had a ramp. they did not pack the truck right so all my stuff didn't fit in the truck that took them about 45 minutes to we drove 18 miles to my new apartment, which was upstairs. they said to unload it was a different service even though I didn't use the whole two hours that I paid for so I paid them another $85 plus $25 so the total was $270. I still haven't moved all my containers my end tables my two little lamps my tv my big mirror or my grandsons toys from my old apartment. They are still there. I felt like I've been taken advantage of here are the pictures of the truck they loaded..

    Broken drawer because they tried carrying it by the knob

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    8 years ago

    Business owner information

    Photo of Eddie S.

    Eddie S.

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    8 years ago

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    Review Highlights - Big Guy Movers

    Though a small job, Eddie and his crew knocked it out and did it with professionalism and great attitudes.

    Mentioned in 22 reviews

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    Moving Masters - Broken lamp.

    Moving Masters

    (16 reviews)

    They're quotes were completely off and they damaged/broke a lot of my furniture. It cost me over a…read more$1000 over what they quoted. The day they were packing I had to follow them around picking up parts to the furniture they were loading that otherwise would have been lost. When they unloaded, there were a large number of items that were either scratched or outright broken. We're still looking for some pieces to the furniture like feet and knobs. They had left the hardware to put our master bed back together in the House we're moving from. I had to make Charlie pick them up and bring them to the new house so they could put the bed back together. My wife gave them the check for the remainder of the move and now Charlie won't answer me about compensation for the damaged and broken items. When you pay a 'professional' for a service you expect professionalism but you won't find that here. Save yourself some money and just hire some labor to load and unload your own truck. You'll get the same results for significantly less cost. This company will disappoint you. The guys that loaded were nice enough and worked hard but they're not professional movers. I don't blame them, I blame their management.

    I wish I could offer negative stars. Booked them for a 9 am…read morejob to move a 2 story 3 bdrm house. They rescheduled the same day for 2 pm. They called to say they were going to be 90 minutes late. Reviewed my inventory during the call. I reiterated they would need a 26 ft truck. They showed up at 345 PM in a rented 20 ft UHAUL truck. Abraham stated they would need to make 2 trips ( who does that? why do you not have the right equipment?) The workers were slow and lazy. At 1125 PM they were done. But they tore the zipper on my sectional and destroyed the newly installed tile floors from pushing the washer & dryer and sectional. I sent pictures email and calls with no resolution. It's been 11 days since the move. Do Not Hire Them! My next communication will be through an attorney.

    Big Guy Movers - movers - Updated May 2026

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