They're quotes were completely off and they damaged/broke a lot of my furniture. It cost me over a $1000 over what they quoted. The day they were packing I had to follow them around picking up parts to the furniture they were loading that otherwise would have been lost. When they unloaded, there were a large number of items that were either scratched or outright broken. We're still looking for some pieces to the furniture like feet and knobs. They had left the hardware to put our master bed back together in the House we're moving from. I had to make Charlie pick them up and bring them to the new house so they could put the bed back together. My wife gave them the check for the remainder of the move and now Charlie won't answer me about compensation for the damaged and broken items. When you pay a 'professional' for a service you expect professionalism but you won't find that here. Save yourself some money and just hire some labor to load and unload your own truck. You'll get the same results for significantly less cost. This company will disappoint you. The guys that loaded were nice enough and worked hard but they're not professional movers. I don't blame them, I blame their management. read more

See all

I wish I could offer negative stars. Booked them for a 9 am job to move a 2 story 3 bdrm house. They rescheduled the same day for 2 pm. They called to say they were going to be 90 minutes late. Reviewed my inventory during the call. I reiterated they would need a 26 ft truck. They showed up at 345 PM in a rented 20 ft UHAUL truck. Abraham stated they would need to make 2 trips ( who does that? why do you not have the right equipment?) The workers were slow and lazy. At 1125 PM they were done. But they tore the zipper on my sectional and destroyed the newly installed tile floors from pushing the washer & dryer and sectional. I sent pictures email and calls with no resolution. It's been 11 days since the move. Do Not Hire Them! My next communication will be through an attorney. read more

See all

This is my second time using moving masters to help with my residential move. I seriously couldn't be more grateful for Bryan & Leo to helped with everything inside my apartment. Going over and beyond the extended help they have done for me. They were very professional and made themselves available for any extra help I couldn't do on my own. With multiple stop locations they made me feel very comfortable with great attitudes along the way. Also after multiple movers who have bailed and weren't reliable. Moving masters was very reliable with great communication. I can't be more thankful for Bryan and Leo for their help! Thank you moving masters!! read more

I highly recommend Moving Masters! The team showed up right on time and were very professional. I'm so impressed with the whole crew and the experience. Moving can be extremely stressful and they really made me feel like I was in good hands. I will absolutely be using them again for our next move. Thank you Charlie + Team for your exceptional service! read more

I hired Moving Masters to move my things less than 2 miles away . The lead guy was great that day but the 2 young guys were irresponsible. They sat boxes on my nice wood desk that scratched the top of the desk all up. One of the guys dropped a cabinet that went over the toilet and broke the bottom legs off of it and tried to say it just broke . My son watched him drop it . I had items that I asked the guys not to put on the truck but yet they did and in doing so they misplaced a Apple thermostat that belonged to the apartment and wasn't mine . I texted the lead guy and told him all of the problems even though he was aware of several of them and he told me that since it was Memorial Day weekend everyone had taken off but that he had told his manager about what had happened and said he would call me once they got back in the office on Monday . It's almost 2 weeks later and still no one has called me or messaged me . They respond when they want your business but when they damage your items they don't want to return your calls or messages. I also was told by the lead guy that I would get a receipt for the cash payment that I gave them and they still haven't sent it to me . I wouldn't re this co. to any of my family or friends. I really felt that they would get back to me about my damaged furniture and other issues because I had heard some good things about them but now I know that they don't care about trying to resolve a problem. Terrible service . We put our trust in companies like these and they take advantage of the customers . I also noticed that after telling the guys not to put my sons new mattress on the ground they did and a $500 twin mattress is all dirty around the bottom of the mattress and they cracked the footboard of the bed frame . I'm like the other customer who said that they won't respond to the damaged furniture etc . I've been in touch with my attorney about this already . If they can't hire guys and train them they shouldn't be in business. I will also be filing a complaint with the better business bureau. read more

Hired them twice in 45 days since I had to move twice. They lost connections to my bed, which were needed in order for it to work properly since it's adjustable. They broke the lights on the bottom of my bed and they damaged my walls. I didn't make a scene, in fact I wasn't mad. I simply asked them to repair what was done and they took advantage of the kindness and took over a month and 3 weeks to come back to repair my walls. The repairs to my walls were done in such a poor manner, you can tell where the damages were made. (MIND YOU, THIS HOUSE BRAND NEW WHEN I PURCHASED IT). I made multiple attempts to reach out to the owner / manager and he is now avoiding me like the other 1 star reviews state. Stay away from this company. I'm okay with mistakes being made. It happens and I was beyond patient. I'm not okay with a business making its way into my brand new home and thinking they can damage and do crap repairs to it like if they own this place. It's down right disrespectful. Go with a different company if need be. Stay away from this one. I will be taking this to small claims. read more

It's hard to find good help in the Valley and Moving Masters fits right into that category. This company and owner is unreliable and the employees need more training. Here's my story... I scheduled a truck loading service for a long distance move a couple of weeks in advance over the phone with owner Charlie. I didn't receive a confirmation email, text or even a call the day before, but I was so busy preparing for the move I didn't think much of it at the time. The day of the move the crew was supposed to be there at 9am, when no one had arrived by 9:30am I called the business with no answer and left a message. Just before 10am Charlie (owner) called me back, saying he had just gotten to the office but the crew had been "dispatched" and he didn't know why they were late but would check in with them. Charlie called me back a few minutes later claiming a previous crew had left the truck full and this crew had to empty the truck before our job (I don't know why since we weren't using their truck) and they would be there within an hour. Over an hour later, a little past 11am (now 2 hours past the original start time) 2 guys show up and finally get to work. These guys were decent workers and quick but did not know how to pack for a long distance move. Very few items were wrapped and secure like they should have been. They were also not able to fit all of our stuff in truck, so we had to leave some nonessentials behind, no big deal...until we get to our destination and start unloading. There were definitely some empty spaces that could have been filled. A few minor adjustments and all off our belongings might have fit. Long story short, if you need help moving in the Valley, you're better off using friends or asking random people on the street and pay far less money. read more

Hicieron un trabajo excelente, muy amables los chicos que estubieron trabajando , trataron todo con mucho cuidado y nos tuvieron paciencia al tratar de acomodar las cosas en cada habitación. Todo estuvo muy bien con la compañía 100% recomendada. read more

Really great service! Abraham, Fernando and everyone else were super helpful. They worked to pack us for 10 hours on one of the hottest days of the year (115 degrees) without a single complaint. They loaned us moving blankets and were ok with us bringing them back 5 days later. Highly recommend! Everything arrived to our new home in good shape. They were very affordable. Thanks so much for taking good care of us guys! read more

Very reasonable bid for my out-of-county move. MM was punctual, efficient, and everyone was pleasant and professional. Nothing was damaged. When there was a snafu (on my end) getting access to my new place, MM went above and beyond. read more

Thank you Moving Masters for helping my parents move from The Imperial Valley to SD. We know it's hot and quite a distance but we couldn't have done it without the help of your team. Highly recommend they made our move as easy and painless as possible! read more

I hired Moving Masters to move my mother and she reported, "They did an excellent job!" She had nothing but great things to say about Cesar and his crew. It was a bit of a hot day and they completed every task that she asked; no complaints! There were a few challenges with taking furniture apart, but they didn't stop until the task was accomplished. They arrived on time ready to work!! read more

Thank you moving masters for helping us with our second move. Abraham and his crew were very professional and skilled, my mom and I couldn't have done all that heavy lifting so we are very happy to have them in the valley. read more

out of business, phone number automated answer, webpage removed, try another moving company instead. out of business. out of business. out of business read more

One star only because you can't give a negative 5! I scheduled ONLY unload help this morning at 7am. I scheduled that early out of consideration for their employees due to the extreme heat. They were a no show so my husband & my daughter (who is in the military & has to drive back to her base in Texas today at 10am) have been unloading the truck while I scramble to find other help. So, yeah, thanks for absolutely NOTHING! You're undependable, irresponsible, and unprofessional. I would NEVER recommend your company! read more

Please don't use this company! In the move my refrigerator was dented, to which Fernando gave me a $100.00 credit. Okay I did appreciate that. The back of my leather sofa was ripped, I never saw it till I moved my furniture around a month later. My flat screen TV was broke didn't see that till I hung it up about and turned it on about a month later. Outside pots were broke. I brought it to Alex's (Office Tech) attention. I was told I should have reported it within 3 days. 3 days after my move I was still trying to unload boxes. I asked to at least replace my TV, and was told they couldn't. They claimed someone in my household might have done it. My sofa and TV sat in the same place that they placed up until the time I moved it. So yes they did do the damage. I can't give a negative otherwise I would. read more