Chad,Hector and Tim. very polite and professional service. Installed our internet and had our…read moredevices connected in about one hour..

This is one of those services you wish you could give negative stars!…read more The most unreliable and overpriced internet service I have ever used! For those that can appreciate it, I'd rather revert back to dial up internet. Definitely recommend utilizing a hotspot long before you think of signing up for this service.

I like the straight forward pricing, no surprise fees or charges. However they seem to have…read moreoversold their service and the quality has gone downhill. Service is unreliable and speeds are usually around 5 to 8 Mb/s download, I pay for a 20 Mb/s service. My cell phone gets 10x that on Verizon data network. I would love better ISP but my options are very limited. I'm happy to have internet but I wish I had a company with more to offer.

A few years ago I started searching other options for internet as ours we had at the time did not…read morehave the signal needed as we were to far out from the city. When I had reached out to this company they let me know they had not yet put service in our area. The sales guy asked if we would be interested in putting a tower up and we would get free internet. We ended up saying yes. They dru their feet after we signed the contract. I called six months later and ended up having to sign a new contract as the last sales guy left. We got that one signed. It took a few months but thry finally broke ground. They took forever getting it done. My dog and granddaughter about fell in their huge hole they dug and didn't fence off. Then took another year to put up a fence around it which is a safety hazard. They have been running off of our electricity when they were supposed to have their own. Occasionally they will send a check which doesn't cover their portion. Our internet has went down and we go days without it as well as others in the area. They left rock laying and weeds grew over it. I tried to mow them down and ended up flinging a rock that broke m6 back window of my vehicle out. They did nothing about that. They are still ignoring me and not doing anything. When I finally do get ahold of them they tell me that they will call back but rarely do. They have been horrible to work with. I am trying to figure out how to get them to get out of here. Our area has been without internet again for 3 days and not sure when it will be fixed.

Verizon investigated themselves and guess what? They found they did nothing wrong. Put on your…read moresurprise face. The fact remains that I bought a "brand new" iPhone on or around October 4, 2024 at the Verizon store at Blue Lakes & Pole Line Road in Twin Falls, Idaho. Their rude and incompetent clerk Tyler represented that the iPhone 14 was "brand new." When we used the phone, the caller ID (as seen by the person we were calling) came up as the name of a woman in Fredericksburg, Virginia who I then called myself. It just so happens, she is a Verizon customer who had turned in a used iPhone 14 "in very good condition" to a Verizon store in Fredericksburg, Virginia two weeks earlier! I don't have the technical expertise to figure out what Verizon is up to but I believe it's fraudulent. A good class action lawyer should thoroughly investigate these buffoons. I seriously doubt Verizon shareholders are informed of the Company's practices. UPDATE: Ultimately, I ended up filing a complaint with the Idaho State Attorney General's office. They investigated it and Verizon eventually offered me a new phone. Save yourself a headache and go somewhere else.

Relatively quick, they had enough people working and got what I came for. Salesperson was helpful…read moreand pleasant.

All government phone service is BAD .these call centers are NOT in the u.S and they get away with…read morewhatever they want and nothing you can do about it . They're in control, and constantly lie to you . I think the government needs to step in and FIRE those people immediately!!! SafeLink won't disclose where their call center is and I'm pretty sure I know why . something needs to be done about this

It's hard to leave even one star. Is there a negative star rating? If there was that is what we…read morewould give Safelink. Long, long, long (over 50 minutes) wait time for tech support, slow response to our service request, techs and phone operators that seem as if they are being annoyed by a customer call and on hold music that would drive Mother Teresa insane! They promised that we were going to have excellent service because of the direct line of sight we have to their tower. We live in town not on a remote hillside! We purchased the service and for two whole weeks the service was great. After that we began to have intermittent outages. We called customer service and were pit through the "diagnostics". It was determined that "something" was wrong so they sent out a tech. The tech said that the dish was pointed to the correct tower but for some reason we weren't getting the full signal strength. He didn't know why and didn't do anything to fix the issue. He simply left. At this very moment I am again on hold waiting for tech support to answer. I have been here for 48 minutes so far and I'm still #3 in line! Don't buy the hype. This service is not worth the money or time unless it is your absolute last resort for internet access. Even then I might consider moving before having to deal with this company again. I don't know how they arrive at 98% positive feedback (I'd like t0 see the actual surveys) but i can't imagine I'm the only dissatisfied customer they have.

.First of all, I'm a 'rural' subscriber. The tower that serves me is atop a grain silo. My service…read morehas been better than acceptable, even when one of the silos burned down. No meaningful delays or outages. I'm one month new to BridgeMaxx, but got an early Christmas present this morning. ResNet was bought out by these folks who's basic service is 5x the data speed of my old 'basic' plan. I called them a few days ago about upping my speed to their basic plan at a $20/month increase in cost (again 5x faster data). I just concluded a phone call that they initiated gifting me the higher speed and keeping my cost the same! Now, I'm 73, retired and have had 2 strokes in the past 2 years. Saying that, I'm on a fixed income and $20 per month is pocket change to the 'working' folks, but to me that $20 is like manna from heaven. BridgeMaxx certainly knows how to make this old man's heart sing. Cudos to you all!

BridgeMaxx, now RiseBroadBand is another incompetent Unreliable wireless Internet service serving…read moreTwin Falls! In the past was known as Speed Connect which I named "NO CONNECT", now BridgeMaxx/RiseBroadBand is filling that spot being they took down the South Hills transmitter and left everybody stranded,they're incompetent and unreliable, overpriced service! Don't go with these guys unless you want to be frustrated and extremely annoyed, my personal opinion is they deserve to be out of business, but being a big company fleecing their customers, all you can do is just put in a bad review and cancel their service -which is what I did!

Tried their website, no help. Tried the support line, no real people only robo response that do not…read moreaddress the problem. Tried to recertify and told me to sign in. Use the info website said to use, No record. Start a new account, nope, saves already have an account sign in. Most asinine website and call center ever.

Worst company I have ever dealt with during my entire life. Customer service is inexistent. Their…read moresystem is entirely automated and revolves exclusively around selling instead of providing you with the help you desperately need. Good luck trying to speak with someone. Even better luck waiting for a response when you write to them. Staying away from them is your best alternative. Don't be their next victim!

If I could give no stars to DISH network that is what I would give. I'll keep this short and sweet…read more Bottom line is... I was an awesome customer for almost 10 years. Never one late payment, or anything else!! When I moved I tried to shut off the service. They talked me into suspending it instead of quitting. I told them I wasn't sure when I would be moving in and they told me to give them a call when I wanted it turned on. They turned my service back on without me even knowing and because I have automatic payments they charged me for one of their most expensive plans for two or three months before I even realized it. I never used one piece of their equipment or watched one second of their programming!! When I complained they refused to refund any of my money and couldn't have been worse to work with. After almost a decade of being a perfect customer this is what I get?! I never write a bad review and I can't say enough bad right now. I will NEVER recommend DISH and I will never be a customer of theirs again!!

The worst cable network EVER!!! DO Not waste your money on DISH!!! You will regret it. Downloading…read moremovies or tv shows will frustrate you! OMG, wish I would have gone with simple cable or direct tv. Sucks, I'm stuck in a contract with them for another year and a half. I had direct tv for years and never felt trapped like i do with dish! Ugh....and they cancelled their contract with the NFL network, so pissed! Kill me now