This location is located in a strip of businesses with shared parking, so during dinner time it is pretty busy to maneuver to find an available parking spot. Though the parking lot was busy, I was sat immediately and noticed they were not too busy on a Friday night 7:30pm - likely an indicator of the experience to come. Kaitlyn was very friendly in greeting and throughout the meal. She was obviously the only bright spot on this experience, since you see the star rating. The soda lacked carbonation in the coke, so I mentioned it tasting off to me. I switched to an Orange Fanta, and that too lacked carbonation. Ended up just eating my spicy crab combo with no drink. Which thankfully, spicy is no where near spicy at this location. Medium at best if you order spicy. Genuinely let down, especially since it is ONE cluster for $38.99. Definitely felt this was a skip, and then was shocked when the bill came... As a party of one, I was charged automatic gratuity of 12%, which is bewildering to me. Larger parties? Totally get it! But a party of one, which I was shocked but they do list on the menu of prices. I almost tipped 20% on top of the bill, until I was looking into why it was higher than I expected. Additionally, $4.99 for a soda that doesn't even have the syrup and carbonation properly calibrated?! Wowza, what a letdown for $50+ for dining alone. If you are in Jacksonville, you are surrounded by lots of good seafood places. Big crab? Personally, a pass for me. read more

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Came here for dinner with my family and some friends and we were seated right away. There's a lot of space in this restaurant, which is nice. We ordered the crab and shrimp dip, which was yummy. For my main meal I got the fried basket with fried shrimp and calamari. It wasn't amazing. The calamari was definitely overcooked. My dad also got a fried shrimp and instead of telling him that they ran out of something they just added hush puppies without telling him, which was strange. The waiters were nice though, but overall wasn't super impressed with the food. The seafood platter seemed to be the star of the show for my group! read more

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Let's start by saying that when you live in an area such as Jacksonville, with fresh seafood well-prepared and relatively close, there is no reason to put up with inferior seafood. Lesson learned. I will never go to the "Big Crab" or anything like it ever again. The smell of raw sewage as we walked in the door should have been my first clue. Literally, the place reeked. At least half of it. We, and most of the other patrons moved to the further corner from the restrooms were the odor seemed to be emanating from. No explanation given when we asked our server what the issue was. On to the food - this is one of those boil-in-a-bag and dump it in a bowl type of place. I had the Snow Crab combo. Your basic boiled snow crab dinner which included boiled potatoes, corn on the cob, sausage, and a dozen peel and eat shrimp. The crab was okay, the corn over-cooked and mushy, sausage okay, the shrimp were not fresh and overcooked. My companion had the Dungeness Crab legs, and she said they were fine. Here's the kicker if you ever go here... They add in an "Automatic Gratuity" to the subtotal and taxes before presenting you with the Grand Total. Likely hoping that most people will just look at the bottom line (Grand Total) to calculate a gratuity or look at the suggested gratuity which is calculated from the Grand total which already includes "Automatic Gratuity." If you do this the server will be very happy because your actual gratuity will be well in excess of you might typically pay. Beware! This place struck out on all categories in my opinion. Negative 5 Stars! read more

Our favorite seafood boil in the area! Service is great, food is quick, and plenty of TVs to watch the game on. Love the sinks right by the bar for easy hand washing. The seafood boil is so flavorful and cooked perfectly. It was my friend's first time having it and she absolutely loved it. Great specials and drink options as well. Not a fancy spot by any means but if you're looking for some great seafood in baymeadows then this is the spot read more

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Like the location, busy plaza but plenty of parking. In on a Friday 545- was able to get a table for 4. But it did get busier over the next hour and tables were filling up. Greeted quickly and friendly happy waiter. Had one of the baskets - shrimp and oysters however they served Calamari(didn't tell me they were out of Oysters). They apologized and waiter provided additional shrimp. The steamed combinations were the hit, fresh and hot but it does take a bit longer to prepare as the fried meals came out first. Casual atmosphere and able to have conversation, lots of families in. Pricing for items were in separate market pricing menu. read more

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Went in after work for a few items and stumbled upon a great relaxing evening with great service. I was greeted fast and seated. The margarita special was tasty a strong. The oysters were huge and well seasoned. I even enjoyed my to go order of crawfish. Excellent spot and good location . read more

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The wife pulled me down to Jacksonville to tryout Big Crab Seafood. My daughter and wife had the seafood boil and it was a 10/10. I had the 10pts wings barbecue and crab & shrimp dip. Worth the drive from Savannah. read more

Big Crab - Seafood boil is a win. - Seafood Near Me - Jacksonville, Florida

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This was slightly disappointing. The calamari was dry, the wings were not crisp, and the service was not excellent. We had to ask for refills a couple times. The seafood boil was good. The ambiance was casual. read more

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I've never had crabs with an orange juice base. I can't get with it, way to sweet (I like savory seafood) & the music is mad loud like we was in the club lol. Just not my vibe read more

Big Crab - Seafood Near Me - Jacksonville, Florida

The host was great! Khanh is so goated he gotta be top realest host you can come across read more

The boil is good but look at your receipts!!!! They ad on an automatic 5 % gratuity charge on carry out orders!!!! read more

Big Crab - Carry out receipts - Seafood Near Me - Jacksonville, Florida

Parking: Plenty of parking, it's in a plaza where other restaurants are at. Food: it's a seafood restaurant so you have different options of seafood combos you can choose from. They do have other food options that is not seafood like chicken wings, fries, corn nuggets, and onion rings. Service: they are pretty quick to bring the food out. Just a heads up they do add an automatic gratuity on your bill regardless of your party size. read more

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The service was great and I really enjoyed my time here. Really good place to watch a game or come with a semi large group. My order was taken quickly and we were serviced very fast. The staff was pleasant and accommodating. I got the mussel special for Saturday's and the crawfish combo. Overall food is great and I would go here for a boil again! read more

Big Crab - Seafood Near Me - Jacksonville, Florida

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I am surprised I have not written a review for Big Crab Seafood. We have been there numerous times (dine in and take out). We enjoy having a nice big bag of seafood and just digging in. It's fun to share with friends & relatives who may not have seen this type of dining experience. The food has always been tasty. We like to order it "medium" to give it a little bit of kick. There is a special every day so we typically find the day of the week that lines up to our cravings/favorites. We also love getting it to go and have it as an extended meal since everyone can sit and chit chat with multiple large platters of seafood in the middle of the table. read more

Very clean inside the restaurant. Server was very knowledgeable and nice and the food is so so good definitely one of my spots to go again and again and again. read more

Big Crab - Absolutely!!!!!! Amazing yummy!!!! - Seafood Near Me - Jacksonville, Florida

We regularly visit Big Crab during Lent season on Fridays. They have specials everyday, but I would say that Friday is the best day! For a great deal of $19.99, you get crawfish, shrimp, corn, sausage and potatoes, huge serving! We usually substitute the sausage for eggs and they were kind enough to accommodate us. Medium sauce is great too, just enough kick to notch up your taste buds! Delicious and vey filling! The servers are always fast and attentive despite having a great deal of customers. The place is also pretty big with a lots of tables that includes an outside seating. This is one of our favorite places to visit and I highly recommend them! read more

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Wow wow wow what an amazing seafood restaurant it was our first time coming here we went on a Wednesday night and got the special I couldn't even eat it all for $40 definitely recommend going here read more

Big Crab - Crawfish shrimp sausage hard boiled eggs potatoes and king crab legs and Corn on the Cob - Seafood Near Me - Jacksonville, Florida

I recently visited Big Crab in Jacksonville, FL, and unfortunately the experience was very disappointing. From the moment we walked in, the atmosphere felt unwelcoming. The staff in the back kept staring at my child for making normal kid noise, which made us feel uncomfortable instead of relaxed while dining. The food itself was not good at all. It lacked seasoning and tasted very bland not what you'd expect when going out to eat, ESPECIALLY FOR SEAFOOD BOILS! The chicken tenders were $25, and they tasted freezer-burnt and old, definitely not worth the price. What made it worse was the bill. Our total came out to $109, and there was already a 12% gratuity added, even though the service was minimal. The server basically just brought our drinks and food. At that point, I honestly would have preferred if they had just called my name and had me pick up the order from a window. When I expressed my concerns about the experience to the waitress, she showed little to no sympathy. For a bill that high and such minimal service, the lack of basic customer care was frustrating and disappointing. Since our visit, my one-year-old has unfortunately been dealing with stomach issues, which has been very concerning as a parent. Because of this, I will be reporting my experience to the health department to ensure proper food safety standards are being followed. Overall, the food quality, service, and pricing did not match the experience at all. I was really hoping for a good seafood spot, but this visit was a major letdown. read more

I recently visited Big Crab in Jacksonville, FL, and unfortunately the experience was very disappointing. From the moment we walked in, the atmosphere felt unwelcoming. The staff in the back kept staring at my child for making normal kid noise, which made us feel uncomfortable instead of relaxed while dining. The food itself was not good at all. It lacked seasoning and tasted very bland not what you'd expect when going out to eat, ESPECIALLY FOR SEAFOOD BOILS! The chicken tenders were $25, and they tasted freezer-burnt and old, definitely not worth the price. What made it worse was the bill. Our total came out to $109, and there was already a 12% gratuity added, even though the service was minimal. The server basically just brought our drinks and food. At that point, I honestly would have preferred if they had just called my name and had me pick up the order from a window. When I expressed my concerns about the experience to the waitress, she showed little to no sympathy. For a bill that high and such minimal service, the lack of basic customer care was frustrating and disappointing. Since our visit, my one-year-old has unfortunately been dealing with stomach issues, which has been very concerning as a parent. Because of this, I will be reporting my experience to the health department to ensure proper food safety standards are being followed. Overall, the food quality, service, and pricing did not match the experience at all. I was really hoping for a good seafood spot, but this visit was a major letdown. I wouldn't recommend this spot to no one who values their health read more

The crabs I got was mushy the shrimp was mushy look half cook the sausage look old the corn was old to the point it was falling apart I don't appreciate them selling me old uncook food $44 is a lot on food when you thinking you about to eat good fresh clean food. I threw the whole tray in the trash. read more

Tried to give this place another chance but this time I'm DONE DONE!!!! Food isn't that good to continue to be disrespected with a 'forced' gratuity for a damn pickup order! Like why am I being 'required' to pay gratuity when I had to get in my damn car, drive to the establishment, pay for my order and leave? Seriously! Then they want to play the 'outdated' price-list game when I tried to order eggs which they now say are over $1 more than the price shown on the menu! NOPE! Not I! You've gotten my coins for the LAST time! Amazing how this place is still open with their shady business practices but seafood isn't plentiful in that part of town so they are benefiting from the location and that is the ONLY saving grace for this place. Do yourself a favor and find another spot like I will. There's plenty of them throughout JAX where the food is much better and the price is what is shown on their menu, and website. No bait and switch! BYE-BYE BIG CRAB! read more

Big Crab - Menu prices posted at the entrance. - Seafood Near Me - Jacksonville, Florida

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Experience here was OK. Started off a bit disappointed because Dungeness crab was unavailable. They offered free pork rinds, which we said yes to and it was crispy and tasty. Ordered 6 raw oysters and 6 steamed oysters which were actually good. We also got the calamari that was disappointing as it was bland and the meat was sparse. The crab cheese dip was curdling so the consistency was off. The best part was the seafood boil but the sauce didn't have the kick I was expecting (I ordered the medium spice level). Overall, food experience was just OK but service I have to say was excellent. The woman who served us was very friendly and attentive. The restaurant itself was pretty large and clean for the most part. read more

Big Crab - Steamed and raw oysters - Seafood Near Me - Jacksonville, Florida

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We visited the place on Monday, March 30th, 2026, and the food was incredibly unpleasant! It appeared stale and not at all fresh! Our expectations were completely let down! read more

We went for my son's birthday and the lady bartender was amazing! We had a big party and wanted to watch the Jaguar Game. Her service was phenomenal and the food was top notch! We will be back again! The prices for good seafood were very fair! Highly recommend! read more

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I love seafood boil and this is a solid spot. I really liked their menu selection as well as the specials. Their sauce was a great combination of flavors. Our server for it being a slower Sunday was not present when we needed him. We sat with empty waters for some time and our first round of beer was delayed by the "bartender" ...but we watched her waiting for orders so clearly he forgot to punch the order, it happens but don't place blame on others. Despite some of our struggles, I would go back. read more

First time here to try out their Wednesday combo, snow crab legs, crawfish, shrimp, corn and sausage! Super flavorful, great seasoning, I can really tasted the marinade sauce soaked through the seafood and corn. I got here around 6pm and it wasn't too crowded. Our waitress was very attentive and friendly. If you like Cajun flavored seafood, this is definitely the place!! read more

Big Crab - Seafood Near Me - Jacksonville, Florida

I want to start by saying the food was excellent, as always. However, our experience this time was not as smooth. We ordered water when we sat down but didn't receive it until I followed up after our food arrived. My beer also took about 15 minutes to come out, even though the restaurant was not busy at the time. Additionally, around 9:00 p.m., staff began placing chairs around us and sweeping near our table, which made us feel rushed while still eating. I understand it was close to closing, but we arrived at 8:30, well before then. Having worked in the restaurant industry myself, I also know that sweeping around guests while they are eating is not sanitary. Despite these issues, I still left a good tip because I value this restaurant. My boyfriend and I really enjoy coming here, but based on this experience, we may need to take a break for a while. read more

First timers and Everything went well. Waitress was awesome Drinks were good and the food was yummy. read more

Big Crab - My dinner. It was so good. - Seafood Near Me - Jacksonville, Florida

Awesome food. Great service. Specials are priced great. Find your favorite and go that day.

There are a lot of boiling seafood restaurants around town, but big crab is by far our favorite. We came in around 8pm on a Saturday and was promptly seated. The restaurant is nice and clean, and even when full, it didn't feel overly crowded. Service was great- prompt, courteous and attentive. My husband and I ordered the BC combo #4, which included 2 snow crab clusters, shrimp, crawfish, and mussels in medium house sauce. We also ordered corn nuggets and fried Mac and cheese for appetizers. The portions were huge, and we basically had enough leftovers for a whole 2nd meal. Everything was tasty. The seafood was great quality and cooked well. If you're in the mood for boiling seafood, I would highly recommend ! read more

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i just want to start off with i LOVE seafood boils but the boil i received was just not it . we saw this place nearby and we didn't want to make the drive to cajun crib which me and my girlfriend adore . so we decided to come here ( mind you it's our first time coming in ) our alcoholic drinks were not made right our shrimp was so hard and so stuck to the skin they over cooked them so where our crawfish and mussels, we tried both sauces they offered both were subpar on top of that when we brought up these issues to our server the manager didn't even bother to come out to speak with us about our complaints. i quiet literally didn't eat anymore after two shrimps but my girlfriend feeling bad about the money we were gonna spend kept eating and didn't even enjoy it fully or even finish it . the manager only comped us for the crawfish we added however nothing else due to not speaking up about it fast enough . However they stated that the kitchen would be closing prior to us even receiving the food . poor management, poor cooks and decent server due to her not being being able to control anything. If I were you, i would make the trip to cajun crab for a much better experience for the same price. I never leave reviews, only twice in my lifetime and I eat out a lot, so you know that this means something read more

Went here Friday evening with a party of 10. Thankfully they were able to seat us as soon as all of our parties arrived. located in Normandy with plenty of parking spots. Our friends has been here but this was my first time. The restaurant was pretty spacious which is great. we were seated close at the very back and their ceiling fans was blowing which was fine with me but it ws already cold inside and there was a light in the ceiling that really bothered me with the fan on ( you might find it weird but the movement of the light with the fan was too much and it actually made me feel a little dizzy) Thankfully after talking to our server they were kind enough to turn the fan off. Our group ordered the fries, mozzarella and the shrimp and crab dip, I did not try any of the appetizers but all of my friends said it was good. They also give you a complimentary chicarones which I tries and I liked it. We all ordered different things. My husband and I ordered the mild shrimp, with corn, sausage and potatoes and it was soooo good! I love the sauce that they use and the mild was just perfect! not too spicy but there's a kick on it. we will definitely be back here! read more

Decided to stop by and try this place on a Saturday around 1400 and it was pretty legit. They have a great view of many football games because they have plenty TVs for your entertainment. The customer service was exceptional. Our sever was cool and attentive and did his best to make sure we had what we needed and our drinks stayed full. The food was good, but my gripe is the ridiculously priced menu. The people that own these really don't GAF about a complaint or anything because they know folks will be back anyways...but this is my 2¢.. I asked about a fish basket. Server told me they had cod, and if you get the "pick 2 on the menu, you get 2pc...it's $19.99. I couldn't fathom paying $20 for 2 small pc of cod, so I got the chicken tender basket. 3 tenders for $17.99. The killer is.. my basket came out in the same basket as my kids, and I got one extra tender. Mind you, the kids meal is like $7.99. I don't really enjoy going to places where you feel like since you got ripped off, you've gotta eat every drop of food to get your moneys worth...crumbs included. But for what it is, it's decent. The pic attached is my chicken basket. read more

Big Crab - Chicken strip basket 3pc - Seafood Near Me - Jacksonville, Florida

After searching for a crab boil near me, I finally found one! The inside was freezing cold with the AC so we opted for outdoor, which was very pleasant. Service was friendly with a smile, and the seafood boil was plentiful. I wasn't sure how I felt about the green muscles as I am more accustomed to Prince Edward, the corn didn't taste like fresh but more like frozen, but the crab was very good as well as the shrimp and the potatoes were to die for! Love the options of seasonings from spicy hot to mild. They offer military discounts, which is very nice as well as a Yelp 10% discount. The chicken strips were some of the best I've ever had as they are not greasy and lightly breaded very tender. read more

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We're near this area every Sunday and keep meaning to stop in. We finally made it by today and I'm so glad we did. We thought everything was priced well and the food was great. The service from when we walked in until we left was great too. It took us a while to stop in, but we'll be back sooner than later. read more

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Great food so much flavor. The white stuff was amazing. We sat outside. It's perfect weather love the view and the music was great a little loud but it was a great night. Good food great service highly recommend. read more

Sunday I went down to the Big Crab for dinner. After sitting down it shocked me how much they were charging for crabs; I know everything is high today, but damn. I ended up getting a fried basket with oysters and shrimp; the oysters were not too good, but the shrimp was pretty good. My kid got chicken fingers and they were pretty horrible because they are cooked with the oil used to cook the seafood; so they tasted like oysters. The dogs enjoyed them. Service was ok, but not too great. It took a long time to get our food and the server was busy cleaning and getting ready to close at 7PM. It's such a shame, because we live in a town that borders the ocean and can't get that great of seafood. Hopefully I just hit it up on an off night. read more

It wasn't good. We are visitors from Georgia, I must say very disappointing. They offer plain, mild, or spicy seasoning for boils, however, my husband and I ordered mild, and it was overly spicy. (Like burning my mouth sensation) Butter had a smell and strong odor, sauce in bag taste like it had Italian dressing. Not a fan at all. Waiter was missing half the time, which isn't surprising as they attach 12% gratuity. Would not recommend and will not be returning. read more

Excellent food and service is amazing! Happy hour specials are great. Not like all the other seafood boil Places in town. Their house sauce is to die for-not just good on the seafood but do yourself a favor and get it on the chicken wings too. All their dipping sauces including ranch and honey mustard are on point! read more

This is an alright place and food is decent, but they will add an automatic 12% gratuity to your bill and then ask for another 15%, 20% or 25% gratuity. We were in a hurry and found out later that we tipped 32%. Didn't really leave us with a good feeling about the restaurant. read more

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