We had a really great experience here. I have driven by many times and never thought to stop in, I thought it was a small take out type place. We went in and I realized it was actually pretty decently sized! There was a snow storm outside so we were the only ones in there! Our food came out perfect. Bf had the breakfast which he was super happy with and I had the big boy burger and fries which was also really good. The manager stopped by our table and we had a good conversation with him which really made our night! Kindness goes a long way! I was so hungry I forgot to take any pictures, oops!! read more

I thought I checked in. I met my best friends there for brunch. I had driven past for a while so we decided to try it. I didn't know that they had a limited menu. I am use to the older ones. Lots of space but tables didn't fill it up. It came off as much colder than the other ones. Service was average at best even though it wasn't busy. You can't mess up breakfast stuff much so our orders was what you expect. Parking lot in the front. When Telegraph is busy, it could be hard to get out of it. Don't think I will be back since I have an older one closer to home. read more

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This is a whole new generation of Big Boy. All the old favorites are there, Brawny Lad, Slim Jim, Big Boy burger... But also, there is delicious fish and pizza! We went for the fish; Hubby got fish and chips and I chose the fisherman's platter. Both were delicious, well fried and crispy with yummy savory hush puppies and fresh coleslaw. The only thing that wasn't great were the fries. They were okay, but they could be better and they should be better because this is a better Big Boy. Prices are decent and the service was above and beyond. We will be visiting again, and soon! read more

Big Boy - American Near Me - Southfield, Michigan

What a fun new concept. Fast casual style Big Boy. Wide open space with plentiful incoming natural light and a super clean, airy atmosphere. They have a fairly large menu filled with sweet breakfast favorites like Belgian waffles, hot cakes, and cinnamon swirl French toast. They offer trendy chicken and waffles. And then breakfast protein filled entrees like omelettes and egg whites. But if you're in the mood for lunch, there's a large variety of salads, multiple style chicken tenders and sandwiches as well as burgers. There's also a few classic Big Boy favorites like the Slim Jim and the Big Boy Burger. Now for the "review." I'll start by saying that I didn't grow up in Michigan and I didn't have that nostalgic connection that locals may. In fact my impression of Big Boy's traditional restaurants was all you can eat breakfast bars and greasy filled smells and food. Having eaten here, I'll say my option of this new take on Big Boy was a 180° change. I LOVE this place and this experience. It's clean, relatively quick and all made to order (versus food that's sat out for while). It still will satisfy most Big Boy fans but it now caters to a much larger audience. The highlights so far: - chicken & waffles (crisp, fresh, tender chicken breast atop a fluffy Belgian waffle). YUM! - Asian sesame chicken strips (similar chicken as above but a sweet, savory glazed coating). Delicious! - cinnamon swirl french toast - the cream cheese icing makes this a huge fav. "Think" cinnamon roll. - eggs - in the mood for protein - these were tasty but sorry, they can't beat the rest... I didn't try a burger yet, nor did others I was with. So I can't comment on those at this time. The service was fantastic and the environment pleasing. Overall, really amazing for a brand new restaurant. I'll be back soon. read more

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Very disappointing. The restaurant was clean and maintained. concept was fresh and modern with a nostalgic flair. There's even a food truck you can hire. When we arrived the food truck was unloading and they brought the supplies through the middle of the restaurant on carts which seemed odd. Isn't there a door for deliveries? The restaurant was well staffed but the employees weren't doing much of anything. One person was bringing in things from the truck but no one was helping her. I can understand that they probably had a busy day but they were standing around talking and our food is taking forever. We were the only people in the restaurant around 5:30 on a Saturday night. The salad was probably prepared much earlier in the day. It was made with care. However, the dressing was in a cup for quite some time because the top layer was dry and a darker color. The burger bun was really wrinkled and dried out. It looked like it had been under the heat lamp for a long time. The veal parmigiana was terrible. There was no moisture in the meat. It looked like it had been microwaved for ten minutes and it wasn't even hot. Maybe this place is better for lunch but it was such an awful experience that I won't go back. I should've asked our food to be cooked fresh but we had been there so long I just wanted to end the misery and go. read more

I'm so excited to see Big Boy up and running under new management! This is a totally different concept then before. You go up to the cashier and order, get a number, and your food is brought out to you. The management was wonderful! Times were a little slower, as they are still learning, but the management was right on top of it and making sure us as customers knew it! The Big Boy Burger was delicious! I recommend onion rings as a side. I was a little sad to see the pies off the menu, however the Death by Chocolate shake was amazing! I can't wait to see how they do! read more

Really did not have a good experience at this location compared to others I frequent. I love big boy and have since I was a kid but this location is just not right. I watched my meal sit in the window for 10 minutes and we hadn't even gotten our salads before the food came which sucked. She didn't write down any of our orders (with 4 of us) and therefore some of our orders were incorrect. The salad leaves were certainly not fresh and were wilted, and the garlic bread with the spaghetti was hard as a rock. Spaghetti was cold when it came. The timing is terrible, and service was not good in general which didn't really make sense since it was not busy. I will not return to this location and ironically their corporate office is next door. I think they should make a visit to their own store and fix what's going on with this location. Train your staff maybe. read more

Bacon - crisp, eggs over medium-delicious. Very berry pancakes - good if you like nuts. I do. The fruit compliments the oatmeal-nutty pancakes. I miss the blueberry pancakes from Big Boy past, but the very berry multigrain was a good substitute. The meeting room is a plus. If you're an Optimist or other club looking for a meeting room, there's one here, with a screen! read more

Big Boy - Big Boy Art - slimmer & great breakfast - American Near Me - Southfield, Michigan

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Visited on BB's "birthday". Worse experience ever (even worse than usual.) Ordered 2 Big Boys w no lettuce. Nope. Can't customize. Ordered onion rings and 2 ice teas, no ice. Nope. No onion rings. Got home. Had 2 Pepsis w ice. Talked to Melinda who told me to come back to get the tea. Took 25 mins. Finally, Tasha came to the rescue. Brought the ice tea and offered dessert on her for my wait. read more

Bad service, terrible food,not so friendly staff! A big disappointment. This location gives big boy a bad name! Don't waste your money

Ok please read my review with a little caution. I'm old school first and foremost so I'm use to the old school Elias Brothers Big Boy. This particular location is definitely not my style. I'm not saying it's bad or anything like that I just personally don't care for this concept. Walking in it's brightly decorated with flat screens bright paint and a extremely updated layout and design. It reminds me of a cafeteria set up. You walk to the front counter order what you want go sit down and wait for your food. This is not what I'm accustomed to, nothing personable about this set up at all. Like I said earlier, it's very nice just not for me. I like the face to face relationship building interactions. This design makes you feel rushed to order your food. On to the food......it was close to perfect , no issues with what we ordered. I enjoyed my breakfast for dinner and the girls enjoyed their burgers. There were a few tiny things not worth mentioning that prevented me from giving it a 5 Star review. I love the fact that it's back in the neighborhood after they tore down the old location and replaced it with a Autozone. Ambiance was nice. Service was great, everyone was very attentive to us. Pricing is always fair. The location is a little hidden if you're not looking for it, if you're driving too fast you can easily zip right by. I'm sure I will return now that I know what to expect. The manager was awesome! Forgot to get his name. read more

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When Maude was little, Maude enjoyed Big Boy. Maude is happy to say it's back! Fast-casual dining @ this location makes Maude happy! Friendly staff, clean areas and fresh hot tasty food will bring Maude back! Burgers and tenders were quite delightful! Maude highly recommends! See you next time! read more

I just left this restaurant and the manager could not find my food. He looked disorganized and was very rude. I do. Or recommend patronizing this place at all. read more

Spent one hour here and left without eating. I can't think of a worse failure than that. The casual Big Boy concept is an utter disaster. There's no one tasked with making sure your order is correct. I ordered the Mediterranean omelette with no onions, it came covered in an half cup of onions. They were so small and mixed in with the other ingredients I could not pick them all out, so I made the mistake of asking of my order to be corrected. Well 45 minutes and 4 enquirers to the staff later my new omelette comes out: no onions, fine, but also no feta at all, no tomatoes, no other ingredients that make it a Mediterranean omelette at all. Just one sad leaf of spinach, mocking me. At this point my boyfriend who has never complained to a manger in his life is upset enough to ask for a manger. I can't emphasis enough how badly the ball had to be dropped to make my boyfriend complain. The manger apologizes, but never once offers to make it right. At this point we all concede that this Big Boys is just totally incapable of making one of the items on its very limited menu and we all give up. I get a refund, still no offer for someone to actually take control and make my order correctly. They offer us ice cream, which we decline, since I haven't even had breakfast yet. Utter fail. Go to the Coney Island down the road. At least there you'll have a waitress to make sure you don't leave without eating. read more

I drove by this location about a week ago, and from the road, I could see that it looked modern. So today I decided I was going to come here for lunch. I walked inside and saw all the bright colors the high ceiling it. It feels modern. I ordered up bacon cheeseburger with white cheddar and BBQ sauce with a side of onion rings and an ice tea. The burger was delicious, and the onion rings were great. I will be coming back for lunch. read more

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I expected traditional nostalgic Big Boy and got so much more !!! This was a fast casual concept, that was modern, but still had the warm friendly feel of Big Boy... my son had the most amazing shake "Death by Chocolate" ... my wife had an incredible Greek Salad, and I had one of the best Pastrami sandwiches I have ever had. The staff and management were friendly, and the food was clearly fresh, and super innovative (incredible red cabbage slaw on my sandwich) Best Shake you could imagine with a full piece of cake/brownie on top of the shake with a real homemade scoop of ice cream... (chocolate and sprinkles hardened and embossed on the retro shake glass!! Very cool ... will be back read more

This location is a concept by the new Big Boy ownership. They hired a chef and have completely re-done the menu. It is excellent. The food is high quality, delicious, and the portions are huge. The Dolly chicken sandwich is a must try, as is anything that comes with the ice cream. Their recipe is creamy, rich and just perfect. Seriously. Go here. You won't regret it! read more

I wanted to say thank you Big Boy for catering our Detroit office Employee lunch the pizza and cheese bread was amazing and the salad was on point We will definitely have you catering for all of our company events I also want to say thank you to Ashley she did a wonderful set things up for us Thank you Behavior Frontiers read more

This review was originally One Star. (My first meal here) My boyfriend goes here to get us a carry out, during rush hour and I stayed home... I ordered the Southwest Burger, (which has avocado on it).......He shows up with the food, I'm geeked up, ready to eat!!! Mannnnn I was livid when I opened my container, I'm like where's the avocado!!!! That was the highlight of the burger for me. At first I was going to chop it up as a failed ordered, but I changed my mind, and decided to call, and also go back to the restaurant. Manager Michelle, was very accommodating and understanding of my frustration with my order. Not sure if this place will be at the top of my "carry out joint" list, but I may give them another try, one day. (see pictures below, first burger and replacement burger.) read more

Big Boy - First order= Barely any avocado, avocado skin, and no sauce. - American Near Me - Southfield, Michigan

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No utensils for the salad , cold soggy fries and and average burger was not what I expected

Had SUCH a great lunch here today thanks to Nanette and the staff. First, we felt extremely comfortable and safe. Second, the food was perfect and our order, with several modifications requested, was perfect (and she didn't even write anything down, all memorized!). We sat at the cutest outside tables and had the best time. read more

So I had heard that there was a new Big Boy Telegraph near M-10 so I was in the area and stopped for lunch. I have not been to a Big Boy in a while because the food seemed very old and tired, just food. I was impressed. I would call it a quick service restaurant where you order and they bring out the food. I ordered a Classic Bob's Big Boy, different sauce, and splurged on onion rings. The food came out promptly, it was hot and flavorful. I understand that the franchise had recently been sold and that they have a new team. Give it a try. read more

First time visiting this Location with my family. Service was quick, waiter was attentive and checked on us just enough. We will definitely be returning customers! read more

Had Taste for a Big Boy Burger today!!My daughter Loves their chicken wings! We ordered through Door Dash! The meal was delivered in record time and the food was YUMMMMMMMMY!! Fries were perfect, burger was perfect, daughter truly enjoyed her meal! It was hot and delicious! Thankyou Big Boy! Glad to have you Back in the Neighborhood!!! read more

Sat quietly for 10, 20, 25 minutes never received a menu or acknowledged. 3 waitresses, 10 booths, 2 other guests. Very clean open and well lit. Asked if we should wait to be seated, directed towards 2 back booths, seems more carryout friendly. read more

Beyond incredible! This restaurant has the nostalgic feel of a futuristic big boy Restaurant with a menu flair that surpasses any Greek,Italian, French or American menu I've encountered. Love it:)) read more

This is the worst Big Boy establishment that I have ever been to in my life, they messed the order up twice and refused to refund any money because the manager stated that he made the order twice took the m3ssed up meals back and refused to give me my money back even though none of the food had been touched, not only was the food made wrong but they did not bring the entire order. What they did bring was cold.The food was cold gnats were flying around the waitstaff was very rude as well as the management. I'm not giving them any stars. I was given dirty cups for drinking and was never given my kids cookies nor drinks all of what I paid for up front I guess because you pay for your meal up front would give them the right to refuse you a refund for not getting the order correct. On the receipt it doesn't state that there are no refunds however I was told I could not get a refund. If I could I would not give a star at all. read more