The first two times I went there I had a good experience. My car was rigged up and finished pretty…read morefast. The third and final time I went in for services I left my car there & got really sick. I moved about two weeks later so obviously my address changed. I tried to keep in contact through phone but no one ever answered anymore like the first few times. I moved further away from that area so I couldn't just come to the shop normally as I usually would. Months later I see my car on sale at an auto lot. no calls back or anything after several voicemails even leaving my call back number I still received nothing.

My son's truck has been at University Auto in Jonesboro for over six months, and it's been nothing…read morebut excuses and delays from the beginning. The owner is never at the shop, never answers the phone, and doesn't return messages. Every time we manage to get ahold of someone, there's a new excuse for why the truck isn't finished. This level of unprofessionalism is completely unacceptable, especially when someone's vehicle is being held for half a year with no real updates. Do yourself a favor and take your business somewhere that respects your time and money.

Wonderful customer service and fair prices, too!…read more I had a brake light out, and was worried it was an electrical issue. The owner, Mike, talked me through everything and had me good to go even sooner than expected (it ended up just being an issue with the bulb)! I was even able to get extra help putting my windshield wipers on afterwards, and the awesome technicians who assisted me showed me so I'd know how to do it, too. Everyone I talked to was very friendly and helpful and my car was out of the shop the same afternoon! It was my first time there, but I can definitely recommend them for their stellar service!

Best Auto repair in the Jonesboro area. Mike is awesome. I take my personal cars there and they…read morealso handle our fleet of vehicle at work. Won't rip you off and honest answers.

Was backed into and had a crinkled bumper, loose tail light assembly and a crooked hatch on my van…read more Insurance of other party scheduled my service, dropped it off 1 week ago. Got it back today and the work was impeccable. They made my ride look like new again! Definitely would recommend 10/10!

Rick and his guys did a great job. I can't see where the repairs were made, because they did that…read moregood of a job. Rick was very professional, easy to work with and keep me up dated.

Bought new tires for my 2010 Road King then I go to the service department to get them installed…read moreand they told me they wouldn't work on a bike as old as mine. Then wouldn't refund my money. Unbelievable!

Stopped by out of the blue one day and was really impressed. When I walked in of course I was…read moreexpecting to be hassled to buy a bike or merch but I was wrong. As I walked around the showroom every employee that I saw made it a point to greet me and ask if I needed any help. The ladies working the counter were very sweet and welling to help but not pushy. All in all I will recommend anyone to stop in and check it out. I ended up going back a second time to buy a couple things. One of which they didn't have available so they ordered it and had it shipped to me free of charge. Awesome service.

The best auto repair shop I have even been to. Everyone…read morethere is very professional. Fast, friendly and very reasonable rates.

Sky Transmission and Automotive has proven to be the worst automotive repair company I have ever…read moreworked with. The transmission in my 2011 Mustang began having issues, and I purchased a low mileage (+/-40k) transmission through another company to be installed by Sky Transmission. Upon receiving my car, the vehicle was throwing a check engine light and leaking transmission fluid, inevitably leaving me stranded two hours away. When contacted, Sky transmission was willing to take a second look at the vehicle, for a charge, and I was essentially told that it is likely a failing transmission. Upon hearing this, I inspected the vehicle myself, to which I noticed the upstream 02 sensor pinched inside of the transmission. Despite paying for a vehicle diagnosis, sky transmission failed to do their job and I had to have another shop reseat the transmission and replace the damaged 02 sensor. After receiving my car and paying upwards of four hundred dollars in related repairs, I called Sky Transmission and provided documented proof that they caused the issue. Jeff verbally admitted several times throughout the duration of the call that he is aware his shop damaged the 02 sensor and caused the issue but would not do anything at all to make the situation right. I was told that had I taken it to sky transmission a third time they would have fixed it free of charge, but this is grossly misleading. Not only did Sky Transmission cause the original issue, but they were paid to diagnose the vehicle and still did not notice or offer to do anything regarding the pinched sensor, including cover the price of the part only. I have attached to this review a picture of the damage caused by Sky Transmission, along with receipt for the installation performed by Sky Transmission.

I took my wife's car to Sky after being referred to them by our son-in-law. I called them and the…read moregentleman said bring it in at 1p.m. We showed up about 15 minutes early, while they were having lunch. The crew there were very friendly and very helpful. The problem (I thought) was the transmission shifting slowly, after getting warm. They diagnosed the issue quickly and discovered the catalytic converter was clogged and needed to be replaced. I requested a cost estimate and when could it be done. The cost was considerably less than a transmission and they said they could get on it right away. We said go ahead and we got a ride home. Later that afternoon, we got a call saying it was ready for pickup. Speedy, friendly and cost effective service. Very good guys. Thanks Sky Transmissions.

Used them after a coworker recommended them. They did an adequate job but they gave poor service…read moretoward to end.

Absolutely rudes, the lady that answers the phone is rude & very unprofessional. Stated that they…read morecharge 3% for debit & after getting upset. Then stated they would only accept cash. I would never recommend anyone to them. I just moved here from Little Rock not a good look Gerald's Auto of Jonesboro!!! Can you say BBB....

They have always been amazing to work with. Honest about the work and not overcharge. Solid place…read moreyou can trust

They have done work on my car several times and very professional. Their prices are very reasonable…read moreI will highly recommend them..