Very, very helpful! provided guidance several times in an attempt to help me get my truck running!read more

From the owner: My business is unique because I'll go the extra mile for you. When I fix the problem I diagnosed…read moreand charged you for any small problem like a dirty battery cable for instance I'll fix free of charge

If you wany quality and professional work, German Auto Tech is the place to go. I definitely…read more would not take my car anywhere else. They are very knowledgeable and customer service is AWESOME. Logan is the best and great at what she does.

Brought in 2011 BMW 528i for door locking and unlocking issue on Monday. Tuesday get a call saying…read morethat they now need to do electrical diagnosis so instead of the 160 I initially agreed too its a 500 diagnosis I agree. Weds. Comes i call no answer. So I go by she says I was working on your estimate tells me car is in shop but its not its outside. So she says he worked on it last night. My problem is its 1pm next day and yall don't answer phone, when I come by want me to wait 10 or 15 minutes for her do do estimate. Car is in exact shape it was when I brought it in and outside with the 100s of other cars they have. I was lied to by the lady behind the counter so from that point Im done with them. If u like to waste your time and money then this is place for you. If you prefer communication, and honesty avoid this place.

While they had a backlog of vehicles, they got my car in sooner than I was quoted. Kenny was super…read moreknowledgeable and diagnosed the issue that was causing my car to idle very rough. They quickly got it fixed and at a reasonable price. I would highly recommend them!

Wonderful work and very fast!…read more I took my car in because it was making a horrible noise. Kenny had it diagnosed with an action plan by end of day, and it was fixed next day and running like brand new. Parts are also under 2 year warranty if anything goes wrong. Definitely take your vehicle to Rowan Automotive! ​

I strongly recommend considering other options before taking your vehicle to D&R Automotive…read more My experience with their customer service and management was extremely disappointing. I called a few days before going in and was told to bring my vehicle in for the repair. I understood that the repair would take some time because a part had to be ordered, and I was completely prepared for that. When I arrived, however, the young lady in customer service was rude and told me, in effect, to take my vehicle and come back because I needed an appointment. This was frustrating because I had specifically called beforehand and was told to bring the vehicle in. When I brought the issue to management, my experience unfortunately did not improve. Cory, the manager, was also rude to me. Afterward, management sent me several text messages denying that the interaction happened the way I described it and stated that they had my voice and video recorded on camera. I was never informed that my conversation was being recorded. At this point, the issue isn't even just about the repair. It's about how I was treated as a customer and how the situation was handled afterward. Customers should not have to argue with a business about what they were told, nor should they be treated disrespectfully when they ask reasonable questions about their vehicle. Based on my experience, I will not be returning to DNR Automotive, and I cannot recommend this business to others.

did not get back with me, left me with no answer. i even called them and text them more than twiceread more

He did a great job replacing front and rear brakes on my car. He arrived as scheduled and did the…read morejob at the quoted amount. I highly recommend him.

Great service. Great guy. Highly recommend. I needed brake pads on my car. He not only did a great…read morejob he did it fast. He was out here same day, fixed my car, and charged a reasonable price. Can't recommend him enough.

This is where I go for my car. He takes care of my cars without gouging me…read more Once, when he could have socked it to me on a major repair, he took care of what was a smaller job and charged me for just the stuff he had to get to make the quick fix. He told me what to look for if that didn't take care of it, and took care of me later when an adjustment had to be made. You may have to wait a couple days or so because he's always working on a line of cars, but it's worth it.

The first two times I went there I had a good experience. My car was rigged up and finished pretty…read morefast. The third and final time I went in for services I left my car there & got really sick. I moved about two weeks later so obviously my address changed. I tried to keep in contact through phone but no one ever answered anymore like the first few times. I moved further away from that area so I couldn't just come to the shop normally as I usually would. Months later I see my car on sale at an auto lot. no calls back or anything after several voicemails even leaving my call back number I still received nothing.

Best in town! It's the only place I take my vehicles…read more They are always honest and my vehicle is ready when they say it will be or sooner.

At this time I have my Volkswagen diesel in there getting repaired. They are very friendly and…read moreprofessional. I would highly recommend GERMAN MOTOR WORKS to anyone that needs their car repaired.

Terrible communication, slow and unreliable service and dishonest. After 8 months and being told…read morefor a 3rd time my vehicle would be ready in a specific date I requested my key and retook possession of my vehicle. And come to find out they were repairing my wiring harness not replacing it per the invoice/quote. Took over a month of nagging, threat of a lawsuit, filing a complaint with the BBB, AG, and a dispute with the credit card company to get my refund. DO NOT PATRONIZE THIS BUSINESS! They were also keeping multiple kangaroos in the office and letting them defecate all over the floor. It smelled horrible! These folks have good intentions and smiles to start with but in the end they will screw you over and waste your time.

I live in the Dallas area. My son is a first-year student at A-State. I am not familiar with any…read moreauto repair businesses in Jonesboro but I drove by your place last time I was in town so I recommended that my son try you guys for his next maintenance visit. He did and he told me that he had a good experience, and your prices were reasonable. He will continue to use your facility while he lives in Jonesboro. Thank you for being a business that I can trust, this far away. Miles

went in to have bulb replaced after two hours and remind them that my car not even back yet. Two…read morehours and 45 minutes later I pay and leave. Just to find out next time I'm on the road. Brake light is still not working. Came back once and was told be another two hour wait so I left came back at third time and after another two hours and 45 minutes, I was told they could not repair it. That the entire taillight piece needed to be replaced. And that I should've been told that the first time I came in. After being told this, it took another 25 minutes just to get them to put my car back together. Horrible customer service at the front desk by a particular employee that was there to akk 3 times.