I strongly recommend considering other options before taking your vehicle to D&R Automotive…read more My experience with their customer service and management was extremely disappointing. I called a few days before going in and was told to bring my vehicle in for the repair. I understood that the repair would take some time because a part had to be ordered, and I was completely prepared for that. When I arrived, however, the young lady in customer service was rude and told me, in effect, to take my vehicle and come back because I needed an appointment. This was frustrating because I had specifically called beforehand and was told to bring the vehicle in. When I brought the issue to management, my experience unfortunately did not improve. Cory, the manager, was also rude to me. Afterward, management sent me several text messages denying that the interaction happened the way I described it and stated that they had my voice and video recorded on camera. I was never informed that my conversation was being recorded. At this point, the issue isn't even just about the repair. It's about how I was treated as a customer and how the situation was handled afterward. Customers should not have to argue with a business about what they were told, nor should they be treated disrespectfully when they ask reasonable questions about their vehicle. Based on my experience, I will not be returning to DNR Automotive, and I cannot recommend this business to others.

did not get back with me, left me with no answer. i even called them and text them more than twiceread more

Sky Transmission and Automotive has proven to be the worst automotive repair company I have ever…read moreworked with. The transmission in my 2011 Mustang began having issues, and I purchased a low mileage (+/-40k) transmission through another company to be installed by Sky Transmission. Upon receiving my car, the vehicle was throwing a check engine light and leaking transmission fluid, inevitably leaving me stranded two hours away. When contacted, Sky transmission was willing to take a second look at the vehicle, for a charge, and I was essentially told that it is likely a failing transmission. Upon hearing this, I inspected the vehicle myself, to which I noticed the upstream 02 sensor pinched inside of the transmission. Despite paying for a vehicle diagnosis, sky transmission failed to do their job and I had to have another shop reseat the transmission and replace the damaged 02 sensor. After receiving my car and paying upwards of four hundred dollars in related repairs, I called Sky Transmission and provided documented proof that they caused the issue. Jeff verbally admitted several times throughout the duration of the call that he is aware his shop damaged the 02 sensor and caused the issue but would not do anything at all to make the situation right. I was told that had I taken it to sky transmission a third time they would have fixed it free of charge, but this is grossly misleading. Not only did Sky Transmission cause the original issue, but they were paid to diagnose the vehicle and still did not notice or offer to do anything regarding the pinched sensor, including cover the price of the part only. I have attached to this review a picture of the damage caused by Sky Transmission, along with receipt for the installation performed by Sky Transmission.

I took my wife's car to Sky after being referred to them by our son-in-law. I called them and the…read moregentleman said bring it in at 1p.m. We showed up about 15 minutes early, while they were having lunch. The crew there were very friendly and very helpful. The problem (I thought) was the transmission shifting slowly, after getting warm. They diagnosed the issue quickly and discovered the catalytic converter was clogged and needed to be replaced. I requested a cost estimate and when could it be done. The cost was considerably less than a transmission and they said they could get on it right away. We said go ahead and we got a ride home. Later that afternoon, we got a call saying it was ready for pickup. Speedy, friendly and cost effective service. Very good guys. Thanks Sky Transmissions.

While they had a backlog of vehicles, they got my car in sooner than I was quoted. Kenny was super…read moreknowledgeable and diagnosed the issue that was causing my car to idle very rough. They quickly got it fixed and at a reasonable price. I would highly recommend them!

Wonderful work and very fast!…read more I took my car in because it was making a horrible noise. Kenny had it diagnosed with an action plan by end of day, and it was fixed next day and running like brand new. Parts are also under 2 year warranty if anything goes wrong. Definitely take your vehicle to Rowan Automotive! ​

The best auto repair shop I have even been to. Everyone…read morethere is very professional. Fast, friendly and very reasonable rates.

Absolutely hands down great service facility for car maintenance!…read moreFriendly, knowledgeable, staff! I will be back! It's nice to know there are still honest car repair shops out there and this place is one of them!

Used them after a coworker recommended them. They did an adequate job but they gave poor service…read moretoward to end.

Staff was super nice! Explained everything they were doing. Will use again when I am in town…read more One small negative is that they didn't answer their phone.

The first thing I noticed is that the technician servicing my truck was smiling in a friendly way…read morelike he was happy to be there and helping me. The service here is efficient and quick as well as excellent. Also, they showed me that the last place that changed my oil (Quick Lane) damaged my oil pan plug .....and Mr. Fast Lube replaced it with a new one without charging me....unbelievable. Btw, Do NOT go to Quick Lane. This place has terrific customer service at very reasonable prices. I highly recommend them.