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Fairfax, VA

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Big Blue Swim School

4.0 (10 reviews)
Open • 8:00 am - 4:00 pm

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2019
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4 months ago

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6 months ago

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9 months ago

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4 years ago

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Ask the Community - Big Blue Swim School

Review Highlights - Big Blue Swim School

“It has been amazing to see the huge amount of progress the instructors have helped her make in just a few months time.”

Mentioned in 3 reviews

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Life Time - Welcome to the Club

Life Time

2.8(197 reviews)
3.5 mi

Good, kids club is terrific. Bad, men's and women's showers…read moreare outdated, unclean looking. Shower hardware loose and old. Compared to Life Time in Gainesville it rates well below Gainesville. Gainesville is new, shower stalls are larger. Because of the color looks much cleaner. The last general manager lost his job because he increased rates of members that posted a negative review here. How epic.

I have been a member of this gym for several years, but unfortunately, the quality of management…read morehas significantly declined under Mr. Love. I recently had a very concerning experience after leaving an honest negative review. Mr. Love called me directly, and instead of addressing my concerns professionally, he was dismissive and made me feel guilty for speaking up. During that conversation, I explained ongoing issues: limited access to equipment due to overcrowding and frequent classes, the steam room often being closed without any posted cleaning schedule, and staff behavior that can feel rude and unwelcoming. None of these concerns were taken seriously. A week ago, I experienced another incident. As I entered the steam room with three other members, we were abruptly told to leave because it was being cleaned. There was no prior notice or posted schedule, and the staff member handled the situation in a very rude and inconsiderate way, despite the fact that we were already undressed and ready to use the facility. Following this, I spoke with a manager, Beth Douglas, to share my concerns. From the beginning, she labeled me as "agitated" and "difficult," which was both unprofessional and dismissive. I was not even offered a seat during the conversation while both she and the maintenance manager remained seated, which made the interaction feel uncomfortable and disrespectful. Instead of addressing the issue, I was told to consider finding another gym. After informing them that I was recording the conversation (due to being labeled unfairly), my membership was terminated. I also attempted to contact corporate to escalate these concerns but was unsuccessful. After reading other reviews, it appears that similar complaints about management and staff behavior have been raised by others, with little to no action taken. It is disappointing that a gym at this price point fails to provide not only consistent access to amenities but also basic customer respect. A gym should be a welcoming place that supports well-being and stress relief, not one that creates additional frustration. I cannot recommend this location based on my experience.

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Life Time
Life Time
Life Time

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Aqua-Tots Swim School Centreville

Aqua-Tots Swim School Centreville

4.1(21 reviews)
4.1 mi

My daughter attends this school for swimming and it has gone really well. She started at 5 months…read moreand has graduated to level 2 already! Now, the only gripe I have about the school is when they have subs for the normal swim teachers. I understand that life happens, but when the sub seems clueless to how the class is organized, it becomes frustrating. Not only for the babies, but also for the parents paying the school fee. I have seen it a few times where the parents are complaining about the class. The training could be a little cleaner or at least have a veteran teacher with someone who is new. Overall a great experience and will recommend the school to any babies or kids who need to learn swimming!

Unfortunately, our experience here over the past two years has been very disappointing. One of the…read morebiggest issues has been the complete lack of consistency--not only with the coaches, but also with what was actually being taught from lesson to lesson or even coach to coach. The quality of instruction varied tremendously depending on the coach. Some coaches would spend much of the lesson standing in the pool and singing the songs, while others actually provided helpful feedback, worked on specific swim skills, and took the time to get to know the children they were teaching. There was also constant turnover. Over the two years we attended, our son was given a new coach multiple times. Often, the new coach didn't seem to know anything about his strengths, what he had already learned, or what he was capable of doing. Instead of taking the time to get acquainted with their group they would sometimes simply move into whatever activity was planned. I understand the timing but it didn't feel authentic but rather check marks. It made it difficult to feel like he was consistently building on what he had learned due to so many changes Cancellations were another major frustration. Lessons were consistently cancelled due to staff call-outs or other issues or staff shortages, which left us accumulating countless makeup passes. We ultimately cancelled our membership and are now trying to use up all of those makeup passes, which honestly feels like we are using them simply because we have them rather than because we are getting much value from the lessons. The one coach we cannot say enough positive things about is Josh. If we could take him with us to our next swim school, we absolutely would. Josh took the time to genuinely get to know our son, understand his abilities, and build on the skills he already had. He looked like he actually wanted to be there, was engaged throughout the lesson, and genuinely seemed to care about the children he was teaching. He showed us what the experience could have been and so much more. It's sad because we really wanted this program to work. Even with a discount, the cost feels extremely high for the limited skill progression, frequent coaching changes, inconsistent instruction, and constant cancellations we experienced. After giving it two years, we ultimately decided it was time to move on. We are very unhappy with the overall experience and hope our next swim school provides more consistency and actual skill development.

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Aqua-Tots Swim School Centreville
Aqua-Tots Swim School Centreville
Aqua-Tots Swim School Centreville

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Goldfish Swim School - Reston

Goldfish Swim School - Reston

4.3(71 reviews)
4.1 mi

For swim lessons, I would highly recommend Goldfish. My oldest started in the parent and me…read more(Mini-1) class and is now in their upper level swim team (called Swim Force). Along the way she has had some stand out instructors- some just really connected with her and she is now a better swimmer than I will ever be. The heated pool really helps especially at younger ages. She looks forward to every class. Now I've started with the youngest in the parent and me class, and she is already super comfortable in the water. Its not perfect- we've had a couple teachers who just didn't click along the way, but rescheduling to another class has been fairly easy as needed. Sometimes you get a sub who might not be as experienced, but its just one class. This has been outweighed by the other excellent instructors that my daughters have had. Management has also been very easy to work with and accommodating.

EDITED TO ADD: We did not show up late to the trial class. It was our friend with their own account…read morethat showed up late. However, instead of calling me directly to confirm what happened, the owner of this location assumed (incorrectly) and then tried to use that to justify our poor experience. Their young instructor was not safely handling my child and for that reason as well as how unprofessional the owner is, we will not be back. My child's safety( especially in water) is of the highest importance to me. As well as having management who can take responsibility and making positive changes. Today I took my daughter for a trial class. We recently went to the beach and also swam in a pool and I noticed she was a bit nervous about the water. She is 3. I will say the whole sign up process was easy and the front desk staff was very helpful. Our trial class was at 4:30pm. This started off hard because my daughter has never been in the water alone with anyone except me or her dad. There were two instructors and I did explain to both that my daughter was very afraid of the water. The instructor with brown hair was not great with kids and was not very social. When she got my daughter in the water the way that she swung her around made me super concerned for my daughter's neck. You just don't move a 3 year old around like that.. and the worst is she kept splashing water in my daughters eyes which ended up with my daughter hysterically crying and we had to leave 15 minutes into the lesson.

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Goldfish Swim School - Reston
Goldfish Swim School - Reston
Goldfish Swim School - Reston

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Aqua-Tots Swim School South Riding

Aqua-Tots Swim School South Riding

2.3(9 reviews)
5.5 mi

We have been taking our son here for a little over a year and I absolutely love it. The classes are…read moresmall and the scheduling is flexible. Our son still screamed like a maniac in the beginning but they were always very patient and go out of their way to make sure we are taken care of. (We were taking him to a local rec center before where he also screamed his head off but the class was so big that the teacher did not have the time or the patience to deal with it) Through this Aqua Tots we had a much better experience. We actually took him out for a few months and brought him back when they re-opened in (June) once the COVID restrictions were lifted. I personally saw them sanitizing chairs and common areas between parents. I also love that they STILL require temperature checks upon arrival. They even placed chairs outside for parents to observe their children, if they did not feel comfortable observing their child inside the facility. Lastly, it seems like management has required that they wear the face shields while in the water instructing the children. The extra precautionary measures are very reassuring.

I should have read the reviews here before I called this place. My son did a trial class and they…read morehad us sign up for a month prior to the trial class. At the trial class my son did not want to leave my husband yet the instructor took him away and into the water. My son screamed the whole class. My husband should have gotten him away from this instructor earlier but by the time he did, it was too late. My son, who was never scared of water before, is now terrified of it. He refuses to go into any pool even with us. And best of all, aquatots wont refund us for the month we paid in advance even though we never used any of those classes we paid for. What we did was the "free trial." I hope i can update this with information that they refunded us, but the manager, Selange, refused to even talk to us on the phone.

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Aqua-Tots Swim School South Riding
Aqua-Tots Swim School South Riding
Aqua-Tots Swim School South Riding

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Big Blue Swim School - swimminglessons - Updated October 2026

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