Great bagels for Michigan. Nice little seating area with fireplace for cooler days. Friendly service

The customer service is trash. Clearly they're just there for the check because they don't even speak to customers when they walk in.

I LOVE bagels but here there is not much to love here, I was really dissatisfied and disappointed. The bagels were doughy and flat tasting. I have a very nice bagel slicer at home and it could not do a clean cut the bagels were so doughy. Staff were not organized and one look like she was asleep standing up. The store was clean if you did not look to close, I did look close and it was sure the cleaning was a while with a dry towel, and nothing moved. Only a couple customers in the store on Sunday morning. I hate giving a bad review but my dog got most of the bagels, this used to be a good place, makes me sad. This was a nice place to get bagels. read more

Big Apple Bagels - Asiago bagel - Bagels Near Me - Kalamazoo, Michigan

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Don't do an over the phone order you will get nothing right all the girls in their are wearing airpods and are low key bitchy asf great bagels but man very disappointing when you spend $60 bucks on bagels and their all wrong read more

Hands down the best bagel place in Kalamazoo. Super fast and easy. Great tasting bagels & sandwiches and some nice pastries as well. Absolute must for anyone who is looking for a great tasting quick breakfast or lunch. read more

Excellent fresh quality bagels. And homemade cream cheeses. My go-to spot. Must stop for morning bagels and coffee

Bagels are good. Understanding that everything costs more, $3.50 for a plain toasted bagel is a bit expensive. Won't go back.

I love Big Apple Bagels! It is easily the best spot in town to go! The staff is so welcoming and the bagels are delicious! You must try it out if you are in Kzoo! My favorite is the cheddar and herb bagel! read more

We couldn't drink the coffee. We had to dump it out. There are so many better places in Kalamazoo !! Go to Waters Street downtown. Way better food! Don't waste your money here. read more

Gross, doughy, stale bagels. No toaster. Watery cream cheese--did not know that was a thing. Worst ever.

Great service, great bagels but they had no coffee made so my husband had to wait, they also messed up our orders as I got the plain cream cheese and he got the veggie one and he hates scallions, he kept on removing the veggies off of it. Then the lady told a customer that "The roast beef went bad, it smelled really bad" oh boy read more

Big Apple Bagels - Dining area - Bagels Near Me - Kalamazoo, Michigan

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The Experience: This little humble place is directly by Subway and Lake Burger on W. Main st. In my 6+ year in Kalamazoo, this is my first visit. I was leaving my a buddy's place in the morning when I decided to stop by, mainly because I wanted coffee and Tim Horton's drive through line was overflowing. I pushed the door walking into Big Apples to a line of costumers and a lively crowd on tables. From a first impression stand point, this was great. I ordered the French Toast and the Cinnamon Sugar, got regular and cinnamon creamcheeze on the side, and 2 lattes (a creme caramel and a cinnamon). I asked for my bagels toasted, which they unfortunately missed, and sliced in half. The whole experience consumed 12-15 minutes of my time. The Food: The French Toast bagel looked nice and crispy visually, it a felt hard at first bite but you get used to its toughness as you go. I expected a warm crisp bite, but it was cold. Went well with the plain cream cheese and better with the cinnamon cheese. I would rate the French Toast bagel 4/5. The cinnamon bagel was fluffy, soft, with a hint of cinnamon. For lack of crispiness, and its cold temp, Its a 2 out of 5 stars. Suggestions: I would ensure that they toasted my bagel next time. For sweet tooth drinkers, I would avoid picking up my lattes from here. If you want great bagels for similar price, checkout Panera bread, and order their Cinnamon bagel, sliced and toasted with regular cream cheese (5 out of 5 Star bagel). Overall: 4 Service: 4 Food: 3.5 Atmosphere: 4.5 read more

The bagel's at BAB are usually good and freshly made but the bagels we got today were not baked thoroughly, very doughy and bland tasting. This was definitely a disappointment. We also ordered two toasted bagels, and they were barely toasted. read more

I'd like to think that I've become somewhat of a connoisseur of this place. We all pick our favorite chain coffee place, and I think this is mine. Although there is a large caveat to that statement: I don't come here for the coffee. The reason I come here is in the name: bagels, bagels, bagels. I'm a bagel fanatic--I love everything about them. They are a convenient shape and size. They have more crust than toast. They can be cut in half lengthwise, OR across and they create a different experience each time. Most importantly, they're a creative medium for bakers. And at no chain (excepting perhaps upscale joints like Panera) is this more apparent than BAB. Their selection is always exceptional, with at least ten to fifteen different types of bagel on the rack at any given moment. Their bagels are always fresh and very unique. They seem to pride themselves on having flavors that are not common. The pièce de résistance is their cream cheese. Again, a multitude of flavors, all high quality, all delicious. Unlike the standard bagel shop, they go beyond just vanilla, chive, and strawberry. You will also find chocolate chip, blueberry, honey-walnut, and more. This is probably the biggest draw for me. So why don't they garner the esteemed five star rating? The coffee isn't that great. It's too bad, because if they served some high quality brews, BAB would be the ultimate coffee join. I feel like they're one step away from being a "classy" chain (think Panera, Starbucks) and fall more into the "quick" chain (think Bigby, Tim Hortons) because of this. Final note: they have breakfast sandwiches; they're fairly good. The bagels, as always, are very tasty. They make surprisingly good eggs. Worth a try, although they're the most expensive thing on the menu. read more

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Inconsistent quality control on their bagels as well as kind of a negative experience to get two poorly made examples for the same price as decent ones. read more

I have pretty high standards on bagels. This place just does not cut it. I've had store bought bagels that are better. This is what I miss about nyc the most. read more

Bagels are solid here, Cinnamon Bagel is my favorite with like the cinnamon cream cheese.

Nice job with the social distancing but the service was terrible. The kid kept asking me to repeat my order then gave me over $4 in coin for my change. No singles on a busy Sunday morning ? The bagel was awe full hard as a rock , I had asked for a soft one. Bacon was bland. They had no problem charging me big apple prices though. read more

I would give this a 4, but lately they have been really messing up my order. I love the food, it's amazing! It's just a hit or miss with this location. Everyone is nice that works there, but my cons are that it is way too pricey if I get a drink and good together. It's crazy how much you can spend there on just a basic meal. It is very good food however, just lately I've been getting so so service. read more

Was great but didn't have a separate line for pick up orders so i watched my order for 20 mins while waiting in line to get it

I always have to stop at the Kalamazoo location for Cucumber Ranch cream cheese. It is super yummy! Bagels and coffee are also good, but most of the time I just get a tub of the cream cheese to go and use throughout the week at home. My fave! read more

Great place for your Bagel Fix. But get there early or their selections are thin.

I went in this morning just to pick up some breakfast and wow! I wasn't expecting this! The second I bit into my sandwich it reminded me so much of a breakfast sandwich I would get on the street corners of NYC. read more

I love this place - I go there at least once a week. The staff is helpful and works hard to remember repeat customers. The bagels are fresh and delicious and the coffee is great. I definitely recommend this location to everyone. read more

This place sucks. I ordered a toasted bagel with cream cheese and they gave me a disfigured somewhat of a bagel smothered in cream cheese. It was less that half a bagel. There was more cream cheese than bagel. Probably thought that I wouldn't notice if they smothered it with cream cheese to make up for the lack of bagel. I'll stick to Bagel Beanery on S. Westnedge from now on. read more

Big Apple Bagels - Crappy bagel. - Bagels Near Me - Kalamazoo, Michigan

This is probably one of my favorite places to get a quick breakfast in Kalamazoo. The jalapeño bagels are my favorite. The only reason this is only 4 stars is because they always cut my bagels really bad. The tops are always just a sliver. read more

Great food, great sandwiches, friendly ppl, but the iced latte was the most disgusting thing I have ever had. Please teach your people how to make espresso. Shots of espresso are not supposed to sit longer then 10 seconds, she let them sit 30 plus seconds which makes the espresso bitter. I threw it out the second I walked out the door. read more