I love Jimmy John's food. It is always consistently good. I work right around the corner from this location so I order on my app and walk over and 9/10 times it's ready when I get there. Friendly staff. They always get my requests correct . read more

Jimmy John's - Roast beef - Sandwiches Near Me - Kalamazoo, Michigan

I wonder why I haven't try this place earlier! It has one of the most delicious sandwiches! I we orderd beef turky sandwiches No.14 from the menu. It tastes super delicious. I tried the light lemonade which was perfect. Also, i purchased a cookie. It is delicious, big and full of choclate chips. The only thing I haven't like is the service. We had to remind them many times with our order, cups, and they forgot to give us the cookies so we had to ask them again!. read more

See all

On Dec 26th, 2017 I wrote a review, I was angry. I was upset that my lunch 2.5 hours late. I got on their web site and complained. A manager called apologized and explained that the day after Christmas is usually slow, and when it was not, the manager there that day did not handle it well. I am guessing he/she got an ear full. It was nice to get a call. Seldom, these days does anyone cares enough to do simple customer service. Thanks Adam! Their sandwiches are good, and fast. Very Tasty, and the delivery service make my day, when I am busy or the weather is awful. read more

Horrible experience. Oh my word. Can I please get Italian on her slim? No that's against our policy. Can I buy Italian dressing? No we have no packets or containers. Can I make make up a sub? No sorry, it's just what's up here. Do you have banana peppers? No sorry, just tomato peppers. Do you have pickles? Yes, do you want them quartered or sliced. Quartered please. Getting my 5 subs... They ask me to make sure that I got the right items. And they're asking me all numbers. I said... I don't know what your number mean. But where is my pickle? They respond... You didn't pay for a pickle. ARE YOU KIDDING ME?? Never again. Bad service and hard bread equals lost customer. read more

Jimmy John's - three pickles in a wrapper - Sandwiches Near Me - Kalamazoo, Michigan

Ok, we LOVE Jimmy John's sandwiches and any other location we would give 4 stars but this one is so bad. The sandwiches are good, like anywhere. The ice machine is constantly broken. It's incredibly annoying to be trying to get your lunch there quickly and the staff are taking over the pop machine for all of the to-go orders. With it being downtown, the lunch crowds are big. Get a machine in the back, please. It's cramped, so a big line at the pop machine just makes it worse. This one is just not run smoothly. read more

Normally they are pretty fast but lately not so much. Today I ordered a sammich at 12:04, it's now 12:52 and I still haven't received my order. When I called the store to ask about my order, I was told that they have a kid walking mine and a couple orders nearby over and he'll be here as soon as he can. The guy did said sorry, but it didn't feel like he really cared that I've been waiting for 45 minutes. He actually hung up on me while I was still talking, albeit I was saying good bye, but still. read more

They have gotten so lazy since Covid. First they cancel online ordering for delivery so people start calling to place their delivery orders now they leave the phone off the hook so it appears they are busy. They aren't Ive walked in there and there are tons of people working. They just don't want to do their job!! So disappointing. I called today, got through and he put me on hold for 20 minutes, just hoping I would hang up. Well I did! Lazy employees aren't worth anyones time! If you don't believe me, walk in there you will see tons of employees. read more

I don't know why but it's always something with the Jimmy John's Today their lemonade was entirely musty have no idea why probably because somebody's not cleaning at night like they're supposed to but had reported it please do not drink the lemonade jelly clean it out so maybe 24 hours I do not recommend this Jimmy John's sandwiches are flame but it's just like the service is crap read more

The store is clean with a modern appearance. Seating is available but a bit cramped. The employees are friendly, fast and efficient. The subs are produced from fresh ingredients very quickly and are quite tasty and filling; unfortunately toasting the subs is not an option and choice of ingredients is not as wide as other establishments. The prices are on par with other such shops. read more

Fresher and friendlier than Subway. Also, a great looking inside in a well kept building and clean. On top of all that, lots of sub options. My personal favorite is the #12 minus the sprouts and mayo; the avocado spread is a nice touch. My bf usually goes for the Slim 5. No healthy snack options though, though you can always get an "unwich", where the insides of the sub are wrapped in lettuce instead of bread. read more

It is Jimmy John's so therefore delicious. It's right downtown. It's in a new nice clean building. What's not to like?

Sorry Michigan, this Cali boy has high standards when it comes to Mexican food and Qdoba & Moe's doesn't cut it. The best SUBstitute (see what I did there?) Is a great sandwich. Thank God for Jimmy John's! Humza helped me out and did a great job. They were fast; I wasn't even done filling my soda before my order was ready and the food is always delicious, generously portioned and affordable. Definitely my new go-to spot when passing through Kalamazoo. read more