Great variety of obstacles and my kids absolutely adore this place (5yo / 9yo). There is something…read morefor both of them! Places like this come with a risk, hence the waiver. That said, the staff has been awesome and helpful. We've been coming here for 3 months now (2-3 times per month). No injuries and only 1 overcrowded visit. It was our fault though... what would you expect by going on a holiday weekend at 3PM?? Of course it will be crowded. So are the lines at Target... any time and day of the week. Call ahead and check for Birthday Parties and overcrowding if you're that concerned. It has never ruined any of our visits.

They don't take cash at all so the kids who were dropped off with me couldn't pay. I had to charge…read moremore than expected on my card. Additionally when we tried to order a pizza at 6:30pm they told us that they could not make us any hot food because it would "take too long". They are open until 10pm.

This place needs a lot of work…read more The All in one day pass is NOT worth it! Many of the activities didn't live up to our expectations. This pass is for 5 people and includes all of their activities. Unfortunately, only 3 bumper carts were working when we went. That meant our group of 5 couldn't even ride at the same time. In addition, 3/5 of our laser tag guns didn't work. There's no way to keep track of scoring because some of the guns don't work. When I asked an employee, she said, "that's just how it is." Sounds like nothing will be done about this. Lastly, 1/4 of the virtual reality worked!! One employee from the cafe would operate the VR which was super inefficient. All of this created long lines. Although my family had a great time on the trampolines, we wish we purchased a cheaper ticket option given that the other activities weren't functional.

As a parent hosting a party for kids, this place is amazing!…read more We went with the platinum package which gave everyone access to everything during the party and beyond. The food is very good and our party staffer Kyla gave us white glove service that rivals the nicest events I have ever been to. We ordered pizza, wings, chicken tenders and waffle fries. Plenty of dips and sauces came with the food as well. They make the process easy and fun. Of course I had a childhood dream of jumping into the ball pit! See my pic. I also lost big in Lazer tag, but I blame the little kid camping and shooting me in the back the whole time.

Court monitor Cody makes it super enjoyable! He's been here the past two times and has been great…read morewith the kids.

Hanna is a true asset to Flight Adventure Park. She has always greeted us with a big smile and…read moreremembers us regardless of how long it has been since we were here. Her professionalism is exceptional. She is a great representation of your business and a true asset. The kids adore her and she makes us all feel welcomed. The facility is super clean. 10* from us.

Great place for the kids my daughter is big in gymnastics and she loves it. We got the package 90…read moreminutes go cart and laser tag socks $44. They have multiple jump spots and jump pits and so on. They have arcade a lot of basketball jump places. Great for young mid and teens.

I like the go-kart area. That's the only reason why we choose to come here. It gets a bit…read morecongested, especially on Saturday, when a lot of young kids come to hang out. I'm glad they have somewhere safe and healthy to hang out. It was a bit overwhelming for me with my two young ones. Not because of the older young kids, but there were so many people. The lines are long, and the majority of the staff is in a lackadaisical haze, like, hello, snap into it and get with it so you can move these people where they need to be. Make announcements about the waiver, have a line for those who need socks, and get people checked in and paid. Like, let's match the energy of the crowd. The bounce house is a nice feature for the kids. There are older kids in there hanging out, but they are not bothersome, nor are they rude. The small kids are running around having a blast anyways. I do love that there's plenty of seating for people watching their kids. The go-kart area is the coolest part, and my son loves it. They were closed for maintenance the last time we went, which was disappointing, but he didn't mind as much as I did. They issue helmets and let them go lap around a few times. It is fun and cute. The staff in the go-kart area is young, so they are laid back and will chit-chat, but for the most part, they are great and attentive and ensure safety. The trampoline area is interesting. It goes widthwise, and it is a lot going on, but it is a really good space. My kids enjoy it. I don't ever think we make it to the far end of the area, which is why I say it's an interesting setup. The arcade area is small but has a variety. You can purchase a card and play some games for fun and others for tickets. The birthday party area is upstairs, and it's pretty big. It is a fun place for the kids even if they have a lot going on.

My daughter's friend has a birthday party here and it was a huge space, lots of things to do. Some…read morekids did the zip line, they have a space for smaller kids, climbing activities. The space they gave us for the party was really nice too.

We went to surge to attend a birthday party that started at 10. Check in was easy and we had plenty…read moreof space at our table to celebrate. It was disappointing that not all of the areas were open until our party was almost over. The older kids were disappointed they couldn't do the zip line until the last 10 minutes of the party. The bathroom (women's) was fairly unkempt. All in all it felt a bit run down. The staff were friendly though whenever we had an encounter.

They've made some improvements which I love, they're still an area for the kids to play on slides…read moreand things, but the foam is gone and they replaced it with I assume covered foam. Easier to get into and out of the area. There is also an additional arcade over to the right of the facility that was set up for parties before. Plenty of jump pads for the kids and memberships are available.

We've been going here for the past 3 years and my daughter loves it. They have done some…read morerenovations and upgrades so they have a little arcade in the back, mini golf and they upgraded some of the games and rides they have there. They have really good membership options if you take your kids often and their prices are pretty decent. It is definitely worth it to let kids play. They also put up a little gate/fence around the edge so kids can't easily leave. It makes me a lot more comfortable to let my child just run and play knowing she only had one way out and I can see her.

my son was punched in the face. They didn't do anything I go here all the time and it is horrible…read more The only reason I go here is because my son likes it My son didn't even fight back. He just took the punch. Nobody did anything about it we reported to staff they did nothing, if I could, this would be 0 stars and it's super expensive and ways for a crappy jump house we didn't get anything No free big air no refund are day was ruined

Big Air is one another one of those cool trampoline parks for kids but this one kicks it up a…read morenotch. First things first the location is huge, I've been to several of these kinds of places and this one is the biggest and has the most diverse activities for kids. The food here was actually stellar. Most places like this don't have any good food and usually just sell a bunch of snacks. Big Air impressed me with their quality of pizza and the fries tasted like someone cut them fresh in the back. All in all if you're looking to take your kids to an epic trampoline park this is the one.

I had the most amazing time. I'm 55. I'm just trying to jump to get in shape by myself. As soon as…read moreI got the socks on and walked on the floor, all the kids came to me to try to teach me how to jump it was amazing. Can't wait to go back!

My family showed up today at 6:43 PM to have a fun family night and jump. Hours of operation says…read morethey're open until 8 PM. However, the doors are locked. The lights are off and nobody is here. We drove 40 minutes to get here. My children are very upset. Please update your hours if this is not correct because it's very misleading.

Tonight, "Parent's Night Out" night 12-15-2018 Hayden's lost a loyal customer. My 8 year old…read moredaughter was not allowed to go to the bathroom. She peed herself because she couldn't hold it any longer. The adult male coach did not let her go, despite her claiming it was an emergency. She tried going on her own, but it was too late. Adding insult to injury the coach punished her for disobeying the order not to go to the bathroom. This is nothing less than bullying by a male adult on an 8 year girl. My daughter spent the rest of the night in wet clothes, because no one called me and she was to scared to tell anyone what happened. Great job Hayden (major sarcasm), she will never come back now. I have reported this to the police.

Hayden's Gym lost a customer today because of their employees' poor customer service. While in the…read moreoffice, during posted hours, with no other customers waiting, for ten minutes, I was passed by no less than six different employees that barely acknowledged my presence and never once asked if I needed help. I did need help, hence the office hours. I would not patronize, for one moment, an organization with such a horrible level of customer service, let alone pay to expose my child to it. As far as the gymnastics instruction, well I can only assume it's as lackadaisical as their interactions with prospective customers. Their bathroom WAS clean, so I might consider Hayden's Gym to fill that need.... but only if it's an emergency.

My son is only 5 and has never done this before. We signed him up for a summer camp here. My son…read morehas never liked camp before. He loved this place from the very first day. The staff is very nice and very knowledgeable. My boy didnt want to leave. Wish camp was longer.

absolutely the worst gym ever and are so ridiculously abusive and will lie straight to your face…read more emotionally, physically and verbally abusive, lying, rude, snakes, favoritism, screaming, twisted, threatening, name calling, unsafe, refuse to help or spot, completely different around parents, angered at any questions, traumatizing, poor equipment, scrutinizing and belittling, just like the karolyi's and i regret all of my 11 years there and ten years of competing for and representing them. the amount of depression anxiety and mental health issues i accrued through this gym is absolutely astounding. the amount of times i cried before going to every practice begging my parents to turn the car around and the amount of times i cried during practice the amount of times they made me physically sick from the abuse and the amount of times i hoped to get an injury so bad to the point where i would never be able to do gymnastics again. they pick their favorites and if you're not one of the 5% they favorite they will abuse you they will lie to you they will forget about you they will punish you they will name call you they will threaten and scream at you. it's truly astounding how bad a gym can possibly be and if you know anything about the karolyi's and their abusive training tactics then you would have to be absolutely out of your mind and idiotic to send your child here to suffer through such trauma and abuse. and if you don't know anything about the karolyi's i highly suggest you do even the slightest bit of research and you will find that no child should ever be treated this way. if you have watched athlete a it is the EXACT same in every way except for the sa of course. do not send your child here unless you truly want to scar, traumatize and abuse your child!