We've been looking for a home treadmill and gum equipment and decided to check out Northwest…read morefitness. It's a fairly small location but stocked with a large variety of higher end fitness equipment; include products and brands we use at our local gym. The sales gentleman, Ramen, was vey helpful in answering questions about the various treadmills along with highlighting pros and cons of each machine. I would note that the prices reflect the higher end quality and gym level products. If your looking for a gym level piece of equipment, I would recommend checking out and talking to the team here.

Ryan was willing to help me diagnose my tread on a call even though I hadn't purchased it from…read moretheir shop. You don't receive customer service like that nowadays. If we decided to part ways with the tread we have now and buy another, I'm 100% coming here to buy one!

I really enjoyed my visit to DICK'S Sporting Goods. I was trying to find some very supportive…read moreshoes, and Eric, the ultimate shoe guru gave me some really great advice and helped me find a shoe that really fit me well. If you happen to be buying shoes there soon, I hope you go during his shift. It was a weekday morning.

One cashier, four waiting, waiting, and waiting. When…read morecustomers have money, be there to take it. I left without what I came in for ($44.99 being spend elsewhere).

They are buying cheap workout equipment that is not Olympic grade & way over charging for what they…read morehave . Very flaking staff when trying to meet multiple times to view equipment before buying .

Kim was fantastic to work with. She gave me honest feedback, pointed me in the right direction,…read moreand sold me a treadmill and bike to add to our home gym. I highly recommend!! Love my purchase and I will be back!

Run away. I ordered a 5 station cable machine. The description stated and verbally confirmed by…read moreMike that it was in great cosmetic and mechanical shape. When it arrived, it was in horrible shape. Basically false advertisement. So I didn't accept the delivery. I asked about my refund and no response. What a horrible experience. When the delivery guy has to keep apologizing for the condition of the equipment, you know that's bad. AVOID.

Bought a solid Cybex machine from these guys and they delivered it to our house in the Seattle…read morearea. I was super impressed because they partially dismantled the machine so it could through the narrow doorway of a spare bedroom where they put it back together. I had an issue with it about six months in and after I reported it, they came up and replaced the battery and it seems to work like new. I would definitely buy again from them and I'm happy with my machine.

I see why this store is closing. The dumb kid working behind the desk working the evening of 3/16…read moreis a complete idiot. Walked in and no hi, hello, good evening... just goes the store is closing. I was like not till 8? He's like no, for good. Whatever, turned around and walked out. Good riddance to bad rubbish...

I needed a stationary recumbent bike with a wide seat that I could lean back on…read more They didn't have anything like I wanted but the sales person figured what I needed and told me where I could get it. I love stores that take care of customers!

I bought the Bowflex M5 and absolutely love this machine ! M7 just came out this year for an extra…read more$1000 more:( I wish I waited I would have bought the M7, because I like the latest and greatest. None the less this a great machine. I ordered this online and had it shipped to me. I paid an extra $ 180 for installation. Which was worth it to me because I heard that people are having a hard time putting it together. Wham bam! They were done in 20 minutes. This machine is commercial quality, like one of the machines you would find at the gym. Love the Max feature for a quick 14 minute high intensity workout. Man do you sweat !!! This machine is AMAZING and a great collection to my home gym.

11/7/2023, My Step Master is 110% All That !!…read more Keeps me in shape with a good regular sweat.

Wow I was looking for a rowing machine and communicated with…read morethem a couple times via email. Went in the store today and spoke with a very knowledgeable employee and came home with a great machine. Buy local and get an excellent price and service. Thanks

I've been back here multiple times and every time has been excellent. I have over the years bought…read moretwo treadmills, an elliptical, weights, mats, balls, etc and have had zero issues. The staff is very knowledgeable and takes their time listing to their customers needs and explains the difference between the machines to find the one best one. I am very happy with the service I have been provided here and will definitely keep coming back!

I bought an Inspire M2 home gym setup from Portland Fitness in a 2025 Black Friday sale, and…read morecouldn't be happier with it. They have a big selection, and Scott was great in explaining the features of the equipment and letting us try out different machines - no pressure at all, all at our own pace, no hovering. Got a very nice price, and Scott made the pick-up very easy once the equipment order arrived at his store. Highly recommended! You should definitely at least check it out.

I have an Inspire T2 cable machine that I bought from Exercise Equipment NW, in Salem, a number of…read moreyears ago -- I'm not even sure exactly when. I had never tried using the Smith machine aspect of the machine until a few weeks ago, when I found out that the bar had originally been installed backwards, making it impossible to do this one function. I called Portland Fitness Equipment and learned that this company bought the Exercise Equipment NW a few years ago, and is now owned by different people. They were under no obligation to help me, but they nevertheless, went out of their way to come out to my house within a week, and fixed the machine - a fairly labor intensive job requiring two people - for a nominal fee. Fantastic service!