Ultimate Customer Service!…read more So I purchased two rolls of the 4x25 rubber flooring from Mike on Monday this week. Unfortunately, one of the rolls had a weird spot on it that wasn't 100% vulcanized and was semi deteriorated. I called Mike and he offered to bring me a roll but it would be later in the day. Since I had equipment coming Tuesday, I kinda needed it fast. I asked if I needed to return the roll and Mike said nope, that's yours now. I'll replace it and give you a second roll for your trouble. I couldn't believe it! In this day and age, the customer service level was absolutely incredible. Mike, thank you so much, I got it all worked out and have the extra roll now. Honestly, I'm still dumbfounded how awesome this turned out.!!!

Been purchasing gym equipment from Mike for maybe 15 years now. Mike is the best! Best deals…read morearound, outstanding customer service, and all around a great family business to support. Recently got one of the major fitness B52 pro machines with the bench and rubber flooring, absolute game changer. Could not be happier. Greatest purchase I've ever made . Thanks Mike, can't wait to come back for some more pieces for my growing gym.

I have been a past customer on several occasions. On this visit I they I arrived at 9am. The owner…read moresaid in a text that he would be open at 9 am. He wasted 25 minutes of my life waiting for the store to open, which they never did. I sent several emails telling the owner I was in their parking lot. He never had the courtesy to give an explanation. He then texted me an hour later and said, "It is never our intention to waste a customers time." No apology... I was hoping for some gesture of resolution. I'm sorry to say this is the last time I would do business with this warehouse company.

Very reasonable place to get fitness gear and gym equipment!!!! Five stars!!!Highly recommendedread more

Impressive warehouse with top tier equipment! HIGHLY RECOMMEND!!! Must GO!! Jeff was very helpful…read morein every question I had on the products!

FYI: This place is like Disneyland For Fitness Fanatics!!!! I Really needed to take a min. To thank…read moreJustin for all of his assistance in helping locate the perfect Stairmaster to meet my fitness goals. We worked together for about 2weeks deciding my budget, space and requirements. Justin is very knowledgeable on a variety of Workout equipment it almost felt like I was meeting a personal trainer. I truly do appreciate Justin being so informative, Saves time and headaches honestly. He stayed in touch and allowed me to test the machine and think things through without any pressure. Their location is extremely stocked, I do recommend paying a visit. I was so happy with the service provided, we're currently working together to purchase my next machine which is a Treadmill. Hands down the very best place to purchase any sort of professional exercise equipment. I highly recommend.

I have a life fitness recumbent , exercise bike. The bike is a little over over 20 years old. I've…read morehad it for 15 years and have rehabbed 4 knee surgeries with it as well as using it just for everyday fitness. A few months back, it started making noise after riding it for a few minutes. It was a loud noise, and you could feel it in the pedals. I was really worried that a major bearing was going out. After getting to the point where I was worried that I was doing damage to the unit I started looking for someone to serve it and tell me what was wrong. I contacted the manufacturer and they would have sent someone local out, but the price for the service charge was outrageous. I decided to turn to Yelp to help me find someone to service the bike, and that's where I found coast fitness. I called coast fitness and was put in contact with their service manager. He gave me some ideas of what could be wrong, and they were not nearly as bad as I was thinking. He gave me the price for just the service call, and it was reasonable.So I set an appointment for the next morning. The next morning , a super nice tech named Trisha came out and I showed her the problems I was experiencing. After listening to the noise, she said she was pretty sure that the bearings and my pedals were going out. She swapped out the pedals and then continued to listen for any possible thing that could be wrong with it , but there wasn't anything. I mentioned to her that I had contacted the manufacturer about getting a tech but how expensive it was. She said the funny thing is that they probably would've contacted Coast Fitness to come out and look at the bike. With the great experience I had , I would definitely recommend Coast Fitness for any exercise equipment that you have , that may need servicing.

Don't look anywhere else if you are in the market for servicing your sports equipment. I have used…read moreCoast Fitness for servicing my elliptical machine for a long time. As always, they are extremely professional. Chuck, service manage and Trish, service technician at Coast Fitness are superbly competent and outstanding. service fee is reasonable with no hidden cost. My elliptical was serviced last week and as always, the job was well done. Their competence goes above and beyond. They are consummate professionals. This is not an accolade I lightly bestow upon them as they are the best in business.

The pictures are of a different business. There poorly rebuilt. They pay a lot of attention to the…read morepain job but not to the mechanical Part of the equipment

Very happy with my Elliptical purchase from Jeff. His crew were very professional in maneuvering…read morevery difficult stairs to bring up to the second floor and setting it up exactly where I want it. The Elliptica (Life Fitness 95X Inspire ) was rebuilt to look just like a brand new machine and feels new too for about half the price of a new machine.

Equipment is working perfectly and couldn't be happier with my order…read more Called REP Fitness for some additional gear and had some questions. They had answers for every question and helped me make my setup even better. So glad I went with them originally. It has only been a great experience after great experience.

Chris was great in helping me process my order, I was even more excited about the items they had…read moreavailable, ready to take home the same day! And the discounts provided were great!

Randy was absolutely amazing. He came out same day. 2 hours after we talked. He gave me some…read morepointers on my treadmill and recommended some things to keep up on to avoid issues with my treadmill. He's understood I was a disabled veteran and needed it for physical therapy and got it running beautifully. Thanks Randy.

I was so appreciative of Randy coming to fix our 25 year old Star Trac 3900 treadmill on a day's…read morenotice. He accurately diagnosed a bad running belt and replaced it. Very professional and just a really good guy!

Solid equipment and great prices. Customer service is also great.read more

Aron is amazing he is quick and knows exactly what you need to repair your treadmill. Highly…read morerecommended!

Aron replaced my ProForm treadmill belt and did a tune up...like new now. Amazing work ethic and…read morecool people to talk with. I really appreciated the accommodations for the time and day regarding making the repair at my home.

He needs to improve at the store. This has to be the worst experience I've ever had at a big five…read moresporting goods do not shop here worst store in the area go to Redlands Loma Linda or somewhere else don't waste your time with these people big five sporting goods at 2150 E. Highland Ave. in San Bernardino has to be the worst store in the area don't shop here. Their manager Alanis no good. He will not help you get results and pushes customer service at you not understanding his own policies.

Before entering the store, I wasn't sure if they were open since there wasn't a open or closed sign…read morein the window. Although there was no COVID-19 precaution signage clearly posted, I liked that all employees and shoppers were wearing masks while shopping inside the store. Once inside the store, I noticed employees hard at work stocking shelves. I appreciated being asked by an employee if I needed assistance not too long after entering the store. I like that all sport area are clearly labeled although I think was annoyed that I was unable to locate running items since there was no clearly marked running section of the store;the closest I could come to finding running related items was in the fitness section. Another minor annoyance was that although there were boxes throughout the store, they were completely out of hand warmer packets. The store is vey well laid out and is great for most sports enthusiasts but if you're someone who's main sport is running, you'll definitely have to look elsewhere for running supplies.