I was having serious ongoing financial issues, The staff doubled down and figured it out. And now I'm on the correct path. If you need services, I recommend Bibett. read more

If I could give negative stars I would. This place is set up so you fail and because you have done a bad thing you will be punished even more. Do not sign up for this program, they are here to keep charging you no matter if it is not your fault that THEY MISSED their appointment time that I was ready for! Run from this place!!!!!!!!!!!!!!! You will not be sorry. I am going to file a major complaint against them because you cannot get anyone to answer a phone call to ask any questions or clear up their mess! BEWARE.... read more

Don't be scared too much by the nightmare reviews. Sure this place seems pretty thrown together and it takes like 2 months to get an appointment but I showed up, they signed me up, were polite and now I can do all my classes over teleconference. They're the only game in town if you screwed up like me and have to go through the pain that is supposed to be involved with paying for a DUI... read more

This DUI program is causing people to not complete their programs but, also stopping people to work from COVID 19. Since September 2020 they have been dark..documents were sent to attendees for acknowledgement of continuing program but, its six months later nothing. Not an email, text, phone call but, this is leaving tax payers who are trying to complete program with nothing. Bi - Bette may even try to come back and make attendees complete the entire program again. At this point the government should get involved because, why is my progress not important to anyone at Bi- Bett? I am going to the state level and, will make sure that attendees are not dismissed. So please lets come together until they acknowledge our pain during this pandemic and hold them accountable for negligence. #WeMatter#Pandemic is Real#WeNeedADLfor Jobs read more

Pretty unprofessional people that spend to much time chatting than helping. There's a reason why they have such bad reviews. Don't waste your time or headache, go somewhere else! It's super unorganized if that's your cup of tea? read more

When you get a DUI, the entire system is designed to punish. After sleeping on the floor of the prison cell with the smell and refrigerator temperatures, even your lawyer may turn out to privately believe you should be punished. Every individual you encounter along the way almost seems to subconsciously believe they are enhancing the social good by furthering your punishment in any way they can find. Bi Bett fits this profile. They will enhance your punishment by being as inflexible as possible. 30 seconds late joining a class because you were in the restroom, even though you had all the equipment set up and ready to go? You will literally not be admitted into the class. You missed the entire class and you will be charged; and if you call asking why, you will be spoken to angrily on the phone and dehumanized as a criminal. Able to squeeze in an extra class on Saturday morning for credit, because the family doesn't need you to drive the kids to soccer? You can't take that class. No particular reason, other than to enhance your punishment. Join if you want, but you will receive no credit. Your enrollment counsellor told you otherwise? Well, she's overruled by the manager, sorry, you wasted your time. They made an administrative error in determining when your first class will begin? Well that's on you, sorry, you take the punishment. The culture at Bi-Bett is to run the ship in such a manner to enhance your punishment. The individuals working at Bi-Bett will relish in their ability to punish you by making the system as difficult as possible. They need to play their role in your punishment. It's run like an authoritarian Russion gulag. And, frankly, it's nearly a monopoly, so they can-- since nearly every other alternative was closed down during the pandemic. So you have few other choices. If I could just take 20 lashes on a pole and get it over with, that would seem preferable. But in absence of that option, Bi-Bett will find its own way to flog you, by running you through its Russian gulag. read more

I'm giving 5 stars because mainly of Lu. Shes a great teacher and has helped me alot.

Alright guys... First off, FUCK another DUI, I AM NOT going through this shit again!! On citas! Anyway, I give this place a thumbs up. Why? Because, not only is this place the cheapest in the bay, but this place has employees that keeps it real. I mean, damn, we just got a DUI... What's there to hide? Call & make the appointment. Pay attention, handle your shit & get it done ASAP so you can move on with life! Right after court I looked around for DUI programs which offered the cheapest fees & found this joint. I called @ around 9:30a & got a quick response. I know we're in some shit but don't let your inner struggle effect those you're trying to talk to. There's a time to be obnoxious/arrogant & there's a time to keep it straight up/professional. Don't take it personal when u get Patricia on the line telling you what it is cuz it seriously is what u need to do, so just follow directions. If you don't understand something, ask a question & make sure it's clear! For those first offenders, we're all in the same boat. It got holes. Gotta pay dues because of our bad decisions. I've read a lot of hate regarding Patricia, and those that do, either have narrow or too high of an expectation in regards to human relations. Patricia is blunt & direct. She's not gonna beat around the bush & tell you softly, she's not gonna cry for you, you're an adult, fuckin handle your own shit! What? You're gonna cry & pout so that others can feel empathetic & give you some slack?! What are you, 8years old? Grow up!! One thing you gotta understand is that these counsellors have been in our situation if not worse! They get us. They KNOW what we're going through & they know what we NEED to do. Yeah, they might show movies & it might seem like a waste of your time. Yeah, they might say some shit that we think we know. Yeah, we've heard it before, etc, but hey, this is what we gotta complete so just enjoy what you can with your time instead of complaining like an 8 year old. If you think you're the only one walking through fire, YOURE NOT. Bi-bett is chill in terms of counsellors. The education portion of the program has got to be the most boring aspect, but there's great information that you can apply to yourself if you pay attention to lecture. The materials they show during education gets DEEP if you can stay engaged & I gotta admit that one movie has left its mark. Group is the second half of the program & is also chill, you just sit in a circle & share experiences/answer group questions related to key topics. It's similar to the movies but without the "hi, my name is Joe, & I'm an alcoholic" line. This place works if you're willing & open to changing yourself, but you first gotta WANT to change your habits. These counsellors, especially Patricia, will keep it 100 & will tell you what it is. Just take it in cuz sometimes we need someone to tell us what we already know so that we can help ourselves that much more. I give this place a moderate 5stars because you may encounter a substitute counselor who sucks, but you gotta adapt because they do have different methods in relieving some inner struggle. Pay your dues, & move on with your life as a better person. Change yourself. These counsellors @ bi-bett are stepping stones for you to change. Take advantage. Keep it real WITH YOURSELF. Not for nobody else, but FOR YOURSELF! It's easy to hate, the real pleasure is giving props & showing love. Bi-Bett has added on top of my wisdom & strength. read more

M. Lucila Echeverria best group counseling! I wish they were more people like Maria. (5) stars for Maria. I really enjoyed participating in her classes. She is very helpful and I believe the only one that really cares for her students. Always on time , returning phone calls or text to her students. We need more Spanish counseling like Maria, I took some classes in English an also Spanish and all her classes are fun to be in. Bibeet did a lot of changes but it looks like it's worse. Front desk lady's never answer any phone calls. Voice mail is always full , very bad experience when calling Bibeet. read more

OK, for anyone reading the reviews PLEASE NOTE that the people that ran this program under the bad reviews are no longer there. I read the reviews and was dreading the call. I was told for the cost just ignore the horrible service. So when the sweetest woman named Penelope answered the phone I was totally caught off guard. I did all my paperwork and attended my first class today and they are nothing but 5 stars. Miss Penelope is the sweetest thing and YES their prices are amazing too! read more

All I can say that if it wasn't for LU, I would have never finished my program on time, She's been Reliable to me and others since my Bi-Bett journey. She's very kind with a good heart and advice, I really appreciate her and the program for helping me get through this stressful situation and now ready to push forward and enjoy life. Once again, thank you LU . read more

Fuck this place . I was on time to class and lost and no one was around to help and when I finally got help they sent me back home for "being late " when I was on time ! and making me pay . fuck them !! they don't even have cámaras so I could prove I went and they accused me of being a liar. the Fuck ?! and that bitch ass bold ass teacher from the group meetings. read more

Called to make an appointment and the lady didn't tell me her name, was extremely rude, and hung up on me...yeah I'll pay more to go somewhere else. How do you expect business with unprofessional staff? Ridiculous. read more

Receptionists are rude and not willing to help people. I get that customer service might not be high on the list of priorities for an establishment of this nature, but at the end of the day you're still serving paying customers. Shitty service to say the least. read more

The most affordable program I found near my area and the staff are really friendly. My three months there went by really fast, I would definitely recommend this program. read more

Just want to leave a good review. Some of the instructors have overcome addiction issues and have shared their personal experiences with clients like me. They have all been courteous and gracious with their time. I caused the problem for which I have to attend the classes and group sessions. Notwithstanding, I have been treated with dignity and respect the entire time. I have learned a lot about myself and things I need to do to improve my life. I've met lots of good people in this program. We all come from different backgrounds, but are here for one common reason. The Bi-Bett Director and Instructors take their work seriously because they truly care about their clients; people like you and I. read more

Went here for a 6 month program! Staff is very wonderful and always so kind. Classes are cool and the time goes by fast. This is a really affordable and good place to go! Totally appreciate their help after my DUI. Thanks bi Bett :) read more

Never ever getting another DUI again. I did a 9 month program here and it actually went pretty well. Josie is the head honcho, she seems like a meanie because she used to be a probation officer but she's honestly super nice and is there to help you. Priscilla is the office assistant that reschedules your classes and basically your point of contact if you need anything. Such a sweetheart. Deborah is kinda annoying, she is one of the counselors and teaches education and groups. She's a scolder, basically tells you if you drink alcohol again your gonna die or some bs like that lol like chill no I'm not, some people have it under control. But other than that she is helpful and has lots of knowledge. Pancho used to be a counselor but something happened to him mid way through my program and stopped coming. He was the best. My time here went by super slow but it wasn't THAT bad. I'm glad it is over there and again I AM NEVER DRINKING AND DRIVING AGAIN read more

First, I'd like to say thank you to the staff and especially Aztec and the man they call Stan. Lol. They taught me alot and helped me get my life back on track after my dui mess up. They helped me get my license back and gave me the tools I needed to be a better, smarter and wiser person. Today I just complete my 3 month class and although I am happy to have completed my cases I will for sure miss the group sessions. Stan was great! Very informative, extremely knowledgeable, honest and will always give it to you straight. The man does not play! He does not tolerate being tardy, use of cell phones in group, talking out of turn disrupting group sessions, showing up to class intoxicated, speaking of issues not related to drugs and alcohol, and being disrespectful. The man is a real professional with broad experience and only teaches and wants the best for all clients. I will for sure miss Wednesday 7pm groups. Take care everyone. Best of wishes. Sincerely, MG read more