My daughter has had two driving lessons with two different, but equally great instructors. We live in Mill Valley, CA. MY daughter is getting her permit and had never driven before. The first instructor, Laura, was calm and so patient and spent time with me as well before taking my daughter out driving. The second instructor, Dennis Sabino, was wonderful and arrived with a different vehicle for her to drive, which was great. She has her final lesson later this week. I can say, with confidence, that DriversEd.com takes their job seriously and is great with instruction and driving tips as well as putting nervous first time driver's minds at ease. Also, my daughter took their online course which prepares you for getting your driving permit. I would highly recommend Driver's Ed.com. read more

The $39 Price Comes With Strings Attached I signed my daughter up for DriversEd.com because it came highly recommended, but my experience has been disappointing. The advertised $39 price is tied to enrollment in a "free" roadside assistance trial that automatically renews for $5/month unless you cancel. While that's disclosed, what wasn't obvious was how difficult it would be to actually cancel. The roadside assistance cannot be canceled from the parent account--it has to be done through the student's account. After logging into the student account, we discovered the roadside membership was still "processing," so there wasn't even a membership ID available to cancel the trial. In other words, we wanted to opt out immediately, but the system wouldn't let us. That combination of requiring enrollment in an auto-renewing subscription, limiting cancellation to a different account, and then preventing immediate cancellation because the membership isn't fully set up feels like an unnecessary obstacle. It left me feeling like I had signed up for something I didn't want and couldn't promptly cancel. The driver's education course itself may be perfectly fine, but the enrollment and subscription experience left a very poor first impression. I would much rather pay a few dollars more for a course that doesn't bundle an auto-renewing subscription with this kind of cancellation process. I hope DriversEd.com either makes the roadside assistance truly optional at checkout or allows customers to cancel it immediately from either the parent or student account. read more

As others have stated, this is a complete con job. They sneak a $5 recurring charge on you that you can't even cancel on your parental account, but need to have access to your child's account to do. This is not how an ethical business is run - they sneak a charge on you and make it difficult to cancel. read more

This site claims that a 15 year old child can sign up for a $6 recurrent charge on their parents account and theyre not liable for a refund despite services not rendered. read more

You people are scam artists. Your course is fine but signing me up for a $5 a month fee for roadside assistance that I don't want or need is theft!!! there are tons of reviews saying you did the same thing to others on many sites. Someone should put you out of business read more

Why would a company take money from a 16 year old, only to find out there are no facilities in their state? Shame on you! For this dishonesty your the worst company!! And funny how your website gives you 5 stars, yet everyone else gives you three weeding out the truth I see. 79$ may not be alot to you, but for a 16 year old...it's alot. read more

Appears to be approved for all states and it is NOT. I feel scammed and company will not return the money I paid for my son to take this complete waste of time. Do NOT USE this company. read more

Beware, they tricked my daughter into signing up for roadside assistance. They have been charging our credit $5 every month for a year now. Just caught it. read more

The online training was great but I'm giving 1 star because of the unethical charging of "roadside assistance" for $5 a month to teenagers who don't even have licenses yet. I have contacted them twice to cancel but they have yet to respond so now I have to flag it with my credit card company. Shady business practices- beware. read more

Total scam. Charge you $5 a month for roadside assistance without any notification. I stupidly didn't see charge for over 2 years before i caught and cancelled. BEWARE. read more

I just found out that when my daughter signed up for this a year and a half ago, she unwittingly got duped into the "roadside assistance" scam. I've been billed $5/month since July of 2021. Shameful sneaky business practice. Bad form. Boo. read more

Like other reviewers, I noticed a $5/month charge for roadside assistance. Apparently, when my daughter had signed up for online drivers ed she didn't realize she was also signing up for a free trial of roadside assistance. The email about the monthly charges went to her email, which she ignored. Anyway, I contacted driversed.com via their text option. I had to be patient for a response, but they eventually got back to me and reversed the charges. The agent was very positive and helpful. I am very happy with the outcome. read more

DriversEd.com - One of the refunds - Driving Schools Near Me

I have been trying for weeks to get some kind of response - either by phone, email, or message. My daughter didn't use all of her lessons and was promised a refund within 30 days. It's a considerable amount of money. 1. Why on earth does a refund take 30 days!!?? 2. Why can they not communicate? Oh, I know, they don't want to provide a refund. This is blatantly avoidance behavior to get me to give up demanding my refund. You'll also notice there's no physical address for the business so you can't even drop by the office to request your money back. read more

As everyone else here has noted, they enroll you for a $5 monthly fee if you don't opt out, which must be pretty subtle and of course one of my 2 kids missed it. I just noticed that we've been paying $5 a month for almost 3 years! My bad but it is such a shady thing to make it so you have to opt OUT vs opting IN. The course itself was fine but I am sure there are other, more upstanding options out there. read more

This driver's ed is a scam. They sneak a bogus $5 roadside assistance monthly charge on your credit card, then when your kid completes the course, they want money to Fed Ex the certificate to you or it takes 10 days to get it. It's extorsion. Beware. Go with an online company that lets you download the certificate and doesn't try and hose you with a roadside assistance charge. read more

This website is a scam and it's very obvious from reading all the reviews that have the same complaint about the $5 a month that they start sucking out of your account for roadside assistance. Where do you get off charging for this when these are minor aged kids using their parents cards that don't have licenses let alone cars. Disgusting read more

The course was fine, but there was a shady charge for $5/month that I didn't notice until a year and a half later. It isn't clearly and explicitly stated that you will be charged $5/month. Based on the responses to the other reviews on this course, there's an option to opt-out during checkout. However, I certainly didn't knowingly sign up for a monthly fee, and inferred that the only charge would be that of the course itself, as opposed to the "Allstate Roadside Assistance". If I were able to fix this issue from reoccurring, I would change it so that the option to pay for Allstate Roadside Assistance is unchecked on default. Despite the supposed "good intentions" of those who developed the course, it's undoubtedly a scummy charge that isn't clear to the customer. Until this issue is amended, I would not recommend anyone or their child to sign up for this course. read more

DriversED offers an online way for traffic school. way better than sitting for 8 hours in a classroom. materials are mostly print. a few videos. material is repetitious. best part of online course: u can take breaks, can log back in anytime. final exam has many questions on obscure stats -open book, so u can google for answers (not always successful) live chat option, didn't use it. -stats not driving related, related to consequences of bad driving cost: 24.95 (vs. $45 at physical location i called) -first 20% of course free, so one can get a feel of teaching methodology -most course materials not involved in test 3.5 stars, final test difficulty leaves it at 3 -took over 8 hours to finish course, 2+ hours for the final. read more

They have a scam going where you are signed up for 'roadside assistance' for $5/month until you actually cancel your 'roadside assistance' subscription. I only discovered it by investigating the recurring charge on my credit card bill. But good luck trying to cancel. It took me months and about $50 in extra charges, which were not reimbursed, of course. read more

Waste of money. Waste of time. My son spent hours and hours gettig through the material and passed successfully. They did not send him a certificate of completion, which is required by the DMV. I emailed and called and left messges. Never got through. Never got anything back read more

My son, and ultimately meant myself got scammed in this ripoff company. Not to mention the test examples are not what you get at DMV. Please stay away from this site and avoid having to start over again with your kid. read more

I used this website to complete online teens drivers education, but at first I was so skeptical about the site because of the numerous bad reviews I have read. However, in the end I had nothing to worry about! I completed the course and saved so much money in comparison to other courses. The material was so easy to understand and helped me learn and comprehend so much, I feel super confident that I will pass my permit. My pink certification of completion was delivered in expected time with no complications. I would definitely recommend. read more

My son completed this course and requested his certificate as required by our state. This company has not sent our required certificate in over 2 months. We have called multiple times and are routed to an overseas call center, where we are unable to get useful help of any kind. If your child wants to be able to get their license, use ANY OTHER OPTION than this one. When I finally spoke to a local agent, she said, "we use USPS for delivery, which is an *unreliable* delivery service." Honestly, I laughed out loud- nothing like a company that chooses to use a service they consider "unreliable." But after 2 months and so many hours on the phone trying to resolve the issue, I guess I shouldn't be surprised. read more

I finished the course and ordered my certificate. It's been weeks now and I haven't received it or heard anything. I want my certificate so I can move on and get my permit. I was also charged the 5 dollar fee but cancelled it. I have not heard back or received any help. I am so frustrated. read more

Tony Yan was very helpful; he gave me several tricks to help me improve my driving. I suggest DriversEd; it is really worth the money. They provide you with the latest info about the behind-the-wheel tests and give you a template for what the instructor will grade you by. read more

I should have read the reviews here before I enrolled a course. The app is very buggy. It won't continue after every video's play. The question set up for the video does not make sense at all. It asks the details which are not educating anything. And you have only 1 chance. If failed, you have to watch the 10min or 20min video again. read more

Our experience started well. The instruct was super cool with my daughter, knowledgeable and even accommodating when my daughter had to reschedule. My daughter got sick with a fever the day she was supposed to do her final behind the wheel lesson. Somehow, someone picked up the phone and was quick to charge me $50 for cancellation fee. Which I understand since we cancelled the morning of. HOWEVER, five weeks later and we still haven't been able to get a hold of anyone to reschedule. My daughter called daily during business hour. She always received the "please call back during business hours" voice message. No option to leave a call back number of voicemail. I reached out to them through there "contact us" email...to no avail. I would NOT recommend them. Hope someone from DriversEd.com is actually reading this and will reach out to us. So frustrating! read more

Got my license on August 3rd!! Thanks so much driversed.com!! I passed first try and an now rocking my Honda Fit around Vegas! read more

DriversEd.com - Driving Schools Near Me

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My son keeps getting locked out after random security questions pop up (that he didn't answer in the first place!). The course locks you out for 24 hours. Any time you try calling, you get a message saying you've reached them after hours (12:00 PM on a Monday is after hours)? His course 'expires' in 24 hours and we should get at least 2 extra days to complete, but nobody responds. Bueller? Bueller? read more

SCAM? The course was fine. I noticed that they have been charging my credit card $5 a month for "roadside assistance" that I was unaware of and that I certainly don't need. I would definitely recommend going with a different company. read more

Wassim Yassine / Mohammad-Wassim Yassine is an unprofessional instructor who aggressively forced my nephew to right away go to the freeway and would yell at him when he'd make mistakes. We are paying $400 for our teenager to be yelled at? Ridiculous, this guy needs to have better bedside manners, as it freaked out and traumatized our student driver. Had we known this was the type of service driversed.com would deliver, some unprofessional douche, we would've made sure he found other reliable companies out there. Customers you guys have been warned, it is not OK to yell at student drivers, especially to someone who is not tough and such a polite young man. Mohammad-Wassim Yassine should not be an instructor, he needs to find a better job that he would be good at, maybe a ring announcer. *Update* I was contacted by Mai Slothower of Driversed.com. According to her and her manager, they would like to offer my nephew a free lesson. First of all, we would never want to do business with this company again, and second of all my nephew already completed his not-so great experience with driversed.com/Wassim Yassine. So no a free lesson isn't what we need. I requested a partial refund of the $400 spent on this company, instruct them to enroll Wassim Yassine in some sort of communications/sensitivity seminar and a written apology. I guess to them, fixing this via a free lesson is more justified. I'll just let Karma deal with driversed.com, Wassim Yassine and Mai Slothower. read more

This place started out great, albeit pricey, but we had lots of good recommendations. Our kid completed all but the last driving lesson, then suddenly, I couldn't get a hold of them to save my life. Left emails, they called back and told me to leave my name and number with a "call center" as they no longer took incoming calls, and to call before they closed at 4pm. Ok ... so twice I was able to break away from work between 3:30 and 3:45, and both times the recording said that I called "after hours", despite the recording saying 4pm. So frustrating -- my son needs this last lesson before his driving test! Anyone know what happened? All I can say is that this company is a huge NO in terms of our recommendation - run away! read more

My daughter finished her online portion of the program. I paid for the 10 hours of behind the wheel training. It took forever to get a call to schedule it and when we did we spent 40 minutes on the phone trying to get even one day scheduled. After all of that, the scheduled time was a month out and we were only able to get that one scheduled as apparently they over sell the program and then do not have the resources to provide the services sold....can you say FRAUD! Then a week later they called and cancelled the one appointment that we were able to schedule. Wonder how the fair trade commission would feel about these practices. At this point I would love a refund of my over $600, so I could give it to a company that will actually provide the service that they sold.....shameful business practice, I'm sure it will catch up with you! read more

I had my first lesson Saturday with Douglas. Best lesson I have had! I Have tried multiple driving schools and can honestly say that this is the best. I am a nervous driver having been in an accident awhile ago. Doug made me feel calm and sure of myself. He knows what he is doing! I did a two hour lesson and it went by very easily. He is calm, systematic and knowledgeable. In just those two hours I found myself more confident and actually believing I could pass my test. Other schools have felt like they were "jumping" on me every mistake or they treated me like a 16 year old. Being in my 30s my situation is unique. I also really would like to compliment Stella in the office. She is very friendly and good with customers. In my opinion this place is professional and well managed. Both deserve accolades/recognition. I would also like to add a compliment for Natalie too. She is very thorough and professional. Everyone I have talked to and dealt with is wonderful! I highly recommend this place! Update: Still the best driving school I have worked with! (I have used three different ones). I am still very impressed with both Doug and the rest of the staff: the women who answer the phones are always courteous and friendly. I think this is a sign of a very well managed establishment. I spoke yesterday to a lady via the main customer service number to the school in Oakland (That is the school I always call etc). I don't remember her name but I wanted to know what type of car I used in the lessons as I want to buy one myself. She was super helpful and very friendly. 6/12/18: Because of the awesome instruction by Douglas this anxiety ridden 33 year old was able to get her license! As someone with severe anxiety and a history of panic attacks I can thoroughly say Douglas made me the confident and skilled driver I am today. Highly recommend for anyone with anxiety! This is all for the Oakland office! read more

Seems that after 22 years this company is crumbling down... I regret so much that I didn't check all of this before putting my money into this company....STAY AWAY FROM THIS COMPANY and do a favor to the rest of the people and give your review in any place you can to make people think twice before trusting this SCAM. Also I will do everything in my power to ensure that the Florida Department of Highway Safety and Motor Vehicles have a consideration on all reviews in order to take this company out of their approved listing of course providers....as I choose this company from the flhsmv.gov site and thus made me believe this was a trustable company. In detail: Made the 4 Hour Florida Drug & Alcohol Online Course. Passed successfully. Also made the mistake to pay for the "instant" proof of completion. Another $10. 5 working days after and they have not sent by email the "instant" proof and WORSE they have not sent to the DMV the info of the completion of the course, so i'm stuck, no chance to have my first time FL license because of them. I have done already 6 calls and 7 chats to a Live Support located in a place far away. They keep apologizing for "technical details" and saying that within the day everything will be solved....but as you may wonder nothing has happened....Keep seeing in the Dashboard the message "Please login to your dashboard after FEW MINUTES and download your proof of completion" Now starting to get into legal action for compensatory damages, as well as the claim on the banks and will start to spread out the word on the internet about this SCAM. read more

This company was pretty good when my first child learned to drive with them about 5 years ago. Since then, I feel like it's on a steady decline. With child number two, it was a bit harder to get things scheduled but we got it done. Now with child number three, it's impossible to get through their scheduling line and if you don't call the first couple of days in the month, you can't schedule week-ends or afternoons. Had to take her out of school early couple of times to get her behind the wheels with them. Now I'm trying to schedule her last appointment but just can't seem to get anyone on line. Even after being on hold for almost half an hour. So I requested for them to call back but never got a call back. Called again at 6:30pm but they said they were closed even though their business hours according to the recording is from 8am to 7pm. Can't wait to be done with them! read more

My daughter just completed this course. I would never recommend it to anyone and will not use it for my next two children. After complaining the entire time she took this to my husband, he just sat down with us while she took the final test. He finally understands my frustrations. This program focuses 75% on drugs and alcohol. Forget your child needing to know general driving skills and road signs. Go over. Teach. That is fine. But the test questions for getting your drivers permit and to pass this course should not revolve around what I am more likely to do if I use heroin, if a tire shop or a gas station is better to get air for my tire, or what problem is associated with hands-free devices (which the course believes it will distract someone because of poor reception). I never have poor reception with my hands free device. Another question we had a problem with is what can't be operated by your multi-purpose lever. My parking lights are NOT on my levers. Windshield wipers, high/low beams, turn signals. Those are all on my levers. Their customer service is HORRIBLE to deal with. After two days of their website being down, I called in. The guy was extremely rude and would not even try to tell me if the problem was close to being resolved. Let me just mention all the grammatical and spelling errors I have noticed. Some of their videos are outdated. We were actually forced to watch credits roll after one video for at least a minute before we could move on. Steer clear. They try to trick you with stupid nonsensical questions that have two answers that you are left to figure out which one makes less sense. That is what they want you to choose. Your child will complete the course having a great idea of what drugs will do to them if they drive but they may not know what common road signs are. read more

This review is well overdue, but at 25 years old I finally got over my fear of driving and received my driver's license! There's no way I think I could have been able to conquer my fear and gain the skills necessary without the positive attitude and instruction of my instructor Long. I told him straight off the bat that I was terrified of driving, and he understood and was very good at making sure I felt comfortable, but challenged me when needed to get out of my comfort zone. The entire experience was amazing and now that I'm driving daily, I feel confident, controlled and safe due to learning some amazing defensive driving skills. I would recommend Long to anyone coming from a similar background. read more

DriversEd.com - Driving Schools Near Me

Pretty easy and straight forward I just feel the price for lessons is very steep. I'm hoping it all works out and I won't have so much anxiety behind the wheel but that's why I picked Drivers Ed because they have little cars to start practicing with. I've completed the Drivers Ed lessons to get my permit and it was fairly easy to follow, I was able I go at my own pace and keep replaying content if I needed to. I do like using the app so I'm hoping they update it more so it's like the website where you can do all the tests and set up appointments from it. read more

Unauthorized charges to your credit card after using their online service. If you want to get ripped off and get the run around try these people. Both times my children took the online course I was charged 5.00 a month for roadside assistance I didn't authorize. It took months to get these idiots to stop charging my card. Absolute rip off and fraudulent, should be put out of business for criminal embezzlement. read more