The team was able to install a mini split at a great price and reasonable time periodread more

Not having heat during the coldest part of the year (so far) is very painful. Jonathan and team…read moredid an awesome job replacing our system. They were incredibly easy to deal with and provided a very fair price. All of these 5 star reviews are well deserved. Dave

Excellent! The technician explained everything- - checked everything - knew what he was talking…read moreabout - and was professional -

I had been (foolishly) paying $600 a year for their "Comfort Club" service. It's really just an…read moreexcuse for them to make a sales call twice a year. 6 years ago, when they installed a new high-efficiency HVAC for the house, it took them days to get it working and 3 visits from the county to pass inspection. Subsequent Glenmont techs were confused by various aspects of the installation, to the point of making changes in an attempt to get it working properly. This past year, they determined the CO output level was too high and shut down the furnace completely during the coldest week of January. They said they'd get back to me that day. They did not return my calls for 6 days! Where was my "Comfort"? Must be the comfort of the owners that is mentioned in the name of the contract! The kicker? They could have just switched us over to electric heat for the week, but they took more joy in just letting us freeze. Sales calls were very hit-or-miss with the level of the technician assigned: -One tech told me I had the wrong thermostat for my system and wanted to sell me a new one. -One tech told me my blower motor was rusted out because the drip pan had backed up and was about to fail. I told him no and used it for another 6 years. -One tech disconnected the overflow pan sensor on my attic air conditioner, causing a flood that dripped out of the light fixtures in my foyer. However, the Service calls were consistent! They got more expensive every year! Regularly, the cheap starter capacitors on the outside heat pumps would blow on very hot days. Glenmont would come out and replace them with another $45 capacitor and charge between $172, and $452 (this past cooling season).

Jon and the entire Stang Plumbing team were absolute rockstars. They were responsive, prompt,…read moreprofessional, absolute experts and excellent customer service. Their prices were fair, and they went exceedingly above and beyond to coach us through the issues, as well as recommending additional companies for the follow on steps required. We are military assigned overseas and they were extremely accommodating with the time differences and availability. Our tenants stated they have worked with a lot of plumbers over the years and Jon and his team were far beyond from anything they had previously experienced. We will be lifetime customers.

Beware of Stang Plumbing they appear nice and super helpful until the bill is written. I was…read morecharged $7500 for a $1600 tankless water heater. When I asked for a breakdown of the charges I was told, installs are not itemized; there's no time for that. Not even labor was listed for this 7 hour job! When I asked how he (the owner, Jon) arrived at $7500 when they are much cheaper. The owner replied, it's a markup, I gotta get paid somehow!! There was no serial number or model number. I had to request that info from him the next day. There is a warranty on my new water heater but I dont have those documents either! I've been swindled by the best!! Beware! One of the nicest scammers you'll ever meet.

My furnace and thermostat weren't working. Pepco swore it wasn't their products fault and told me…read moreit was my dereliction of duty in maintaining my furnace. I sent a request to many hvac companies here, several replied. I went with A&S due to the reasonable cost and that they were able to come out within 2 days. Eury really put the work in to figure out what was wrong, and that's why I'm giving this review. He probably spent an hour diagnosing the problem, which is a good use of the $79 fee. Turns out it was indeed pepcos thermostat that was malfunctioning and not my furnace. Because i was impressed with his service, I bought a new thermostat and installation on site from Eury. I simply don't trust Pepco to take responsibility for their own product and get out here to fix it, so I paid the $250 charge to A&S to actually fix my problem.

This business left us out in the cold. The tech, David, that came out was great - he was willing…read moreto discuss the issue with our boiler on a level i could understand. We had a 10 year parts warranty, so expected to pay only labor, which Anthony & Son confirmed multiple times. We received an invoice by email on a Saturday for $1,000 - with no line item for what was parts or labor. The price seemed high for just the labor that David didn't expect to take long, and when we asked why the price was so high, Anthony and Son reduced the price but again merely sent an email without explanation, provided no line item and refused to look up the part to tell me the MSRP. When I called the person person manning the phones claimed they sent an invoice on Friday (they never did) and implied I should have signed immediately for them to order the part, and nothing could be done until Monday After further inquiries, (each time I had to call - there was never any follow up), the owner, Rafael, finally called me back on Monday, the day they were supposed to make the repairs, and after 3 days without heat. Rafael insisted I was lying about the timing of the invoice, and defended his assistant, who blamed the whole ordeal on me over the weekend. Rafael told me he was the owner of the business and didn't have to deal with people asking questions about the actual costs of parts versus labor. He then claimed a senior tech would have to come out to confirm the issue was actually the problem, and we'd have to wait even longer for our boiler to be repaired. At no point over the weekend was I told the initial diagnosis may be incorrect. I questioned why Anthony and Son kept shifting costs and steps to repair the issue, and Rafael then refused to come out to fix our boiler at all until I apologized for questioning his lack of transparency in pricing He cursed at me, calling me a "pain in the ass" and further insulted me, before hanging up the phone. It seems Anthony and Son ropes you in to a job, then banks on you paying them whatever they want just to get your heat working again, knowing you won't want to spend more time and money hiring another business to come out for a diagnostic and repair.

4 stars for Rod Miller HVAC. Our landlord has a contract with them for this property of his and his…read morehouse and they've been amazing and prompt with every AC issue we've had, even when they're swamped with heat waves like the current one. 99% of the technicians we've had, even if it's just the seasonal check of our system have been great. Just want to comment about today. Read on if you want. But, know that overall, I highly recommend them While I didn't catch the name of this morning's tech, I have to admit he's partially the impetus for this review. If you get him--he's tall, about 6 feet with glasses and long salt & pepper hair that's in a low bun--just know he's incredibly straightforward and blunt. Our AC hadnt been working for about 36 hours and while I IMMENSELY appreciate his coming out today, when I asked him a question about something our thermostat's been doing he interrupted and said "oh you have the heat on" like that'd been the issue. It wasn't. I had to cut him off and explain the thermostat, installed by Pepco years before we moved in, goes to that first before you click the button one more time to get it to AC. How did he not assume that? He went outside to check our actual AC unit and then came back around, saying "you've got a bad compressor". When I asked if that was an easy fix, because I didn't know, he scoffed and said "yeah, i've got one in the truck. Same blunt, kind of dismissive "why don't you know that" tone. Sorry for asking, yeesh.

Avoid Rod Miller. My experience was terrible. I am 74 yrs old sweltering in heat in Chevy Chase…read morew/ a dead A/C unit. I needed a new HVAC unit asap in my high rise condo. I called them. I made a decision to purchase, then next day the sales person called me and tells, "someone else bought my unit!" A larger company bought up stock. I make another decision on a different larger HVAC unit, (more expensive hmmm). I call the VP ( Brandon Tolbert) for reassurance this "disappearing unit" will not happen again...and he SHOUTS at ME, and insinuates things I never said. Unbelievably unprofessional and abusive. I told him to stop shouting at me, saying untrue things.....he does not listen. Mr Tolbert, lost his temper and HUNG UP on me! WOW I'm so happy this miserable customer service experience happened before I could buy from Rod Miller. I can only imagine how they treat people when the HVAC unit goes bad. Too bad, Daddy Tolbert is the President...and his son is VP wand will probably never be held accountable for his actions with customers.

Hecox Home Services has always been there when we needed them, for large and small jobs…read more Years ago, my husband and I were on vacation and had family staying at our home while we were gone. As usual, go away and Murphy's Law came to visit on the hottest day in summer as our A/C went out. Hecox had helped us get many years out of a subpar system that came with the house so we knew a new system was going to happen eventually. We were given three options for a new system (which was a gas heat and electric A/C unit). They installed it quickly which brought comfort to our family and pets. The price was fair for such work and a much better system.

We've used Hecox for 6 years. In 2025, they replaced both of our condenser fan motors in our 2 AC…read moreunits. In July 2026, they told us one is broken again and needs to be replaced. These typically last 10+ years before needing replacement! And, since we are about 2 months past the "warranty period" they want to charge us full price AGAIN to pay for the work they just did last year. This is either poor work, faulty parts or both. Super disappointed and do not recommend.

Extraordinary customer service - great business model!…read moreService technicians are well educated, communicate problem and options, polite, neat, and honest. Great value- I am a big fan and will contact Pipeworks again for plumbing and water heater issues.

They gave me an estimate via email without having to see the job, which I would expect since it was…read morea simple bathtub drain removal and replacement. They were clear that if there were difficulties getting the drain out it might cost more if other parts had to be replaced. They confirmed the appointment, showed up on time and did the job. Jason, the technician was great.

I used Metro Service HVAC for the first time here in Maryland, and I couldn't be more impressed…read more They arrived on time, were extremely attentive, and very professional throughout the entire visit. On their first visit, they identified a potential issue with my HVAC system. Then an additional technician came out, and together they went through everything thoroughly -- checking the electrical components, circuits, and the compressor in detail. They were patient, knowledgeable, and made sure nothing was overlooked. I truly couldn't have asked for better service. Based on my experience, they are one of the best HVAC companies I've worked with in this area, and I would highly recommend them to anyone looking for reliable and professional HVAC service.

I was pleasantly surprised when the Metro Services HVAC Tech stated that he didn't have the…read moreexperience to check my boiler, so he contacted office staff, who within an hour, called to tell me that Mr. Mike would come later--same day--at a time convenient for me. Mr. Mike and Mr. Joshua arrived; Mr. Mike coached him through the annual check-up that included--for the first time in 20+ years of an annual check-ups--"bleeding" all the radiators! For several reasons, I'm very satisfied because of: Mr. Joshua's honesty; the same-day rescheduling (without my having to ask); and no pushy up-selling. Plus, the Techs patiently answered my questions; were professional from greeting-to-departure; arrived on time, and charged a reasonable rate. I gladly recommend Metro's services and give them a 5-star rating for their 5-star service.