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    Beyond 20/20 Optometry

    3.5 (11 reviews)
    Closed 10:00 am - 5:00 pm

    By appointment only

    Services - Beyond 20/20 Optometry

    Laser vision correction

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    9 years ago

    Been a long while since I've full eye exam or worn contact lenses. Great professional service by Dr Andrew and Leslie. Thanks folks!

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    Atlantis Eyecare - Ladies who have no phone etiquette.  Using their speaker phone do every darn person can hear their conversations.

    Atlantis Eyecare

    3.2(48 reviews)
    1.0 mi

    I was in there Friday 7/12/24 and I was not happy. I love Dr Logan had to cancel for whatever…read morereason. Fine because I need to see a doctor because I think I still have an infection. A nurse took me back and he was a tall Asian man. Very nice in the beginning, but my mom accidentally interrupted him because she wanted to say what she had to say before she forgot. He looks at her and said "You interrupted me. So thank for you for that." My mom talks for me because she'll forget because I can't remember anything. That was not good mannerism at all. Then we see Dr Collin's and she said she'd send in the brail when I go for my eye prescription. Then she's no a Dr and sends in drops that my insurance will not approve. I'm struggling to see. I don't want to wait. The wonderful Dr Logan said on June 21, 2024 a Friday when I saw him get the form from the brail institute and he will have his people give it to him. Nothing at all. Those were his words. I'm depressed and I can't keep living in this world not being able to see. One more thing the male Asian nurse sat in front of me saying how I should fight or whatever and there are miracles. I'm a born again Christian and I do believe. However him saying that was he thinking I'm lying what I see or I'm faking. Why would I? That's how I felt. I don't like guessing unless I'm sure. Ever since I was a young kid. For how he spoke to my mom was not in the right as a Dr, PA, NP, nurse. I really only want to work with Dr Logan. He understands and has compassion. The others do not. They were also were to send what Dr Logan found to my optometrist Dr Michael Cook at i2ioptometey since he's been working for FIVE years trying to help. I love Dr Logan, but I never want to see anyone else at his office. I would give this man place zero if not for Dr Logan. He is the only one who deserves a star.

    Would give 0 stars if possible, I have honestly never ever in my life had such a bad experience…read morewith a clinic/optical department before. 1. I had an appointment for 9:30, I was taken to the eye exam room by 9:40ish but the doctor didn't come to see me until 10:15. I was about to go out looking for somebody to make sure they haven't forgotten about me when the doctor saw me and said she's almost coming to me. 2. I gave my insurance details but they wanted me to pay 165$ for the visit. I asked why my insurance wont cover it and the optical department person just said "this is what the doctor quoted for you". And I repeated that I have never had to pay for an eye exam, my insurance has always covered it for the past 5 years. She double checked and removed the charge. I would have paid it if I didn't ask the second time. 3. They didn't have samples for my prescription, and I was running out of my old prescription (again something that never happened in the past 10 years of going to doctors in the US) 4. I asked the optician if I could pay for expedite shipping since I will run out of contacts in 4 days. She said that's not an option. And then after checkout she said she'll call me when they're ready for pick up. I asked if I could change the address to my house to save time, she said yes and charged me 25$. After a few minutes when I asked, she clarified that they would ship the contacts. Knowing that I am trying to expedite, I expected them to say fastest way is to pick up since they ship it to home address from their clinic and not directly through manufacturer. Honestly don't know how to react to this -_- Obviously had to cancel delivery and select option to pick up. 5. I called a few days later to check and they said the manufacturer has a delay and the contacts wont ship for another month!!!! Given I am now using my 1 last daily contact for the past week hoping I will get my new ones any day, I was shocked but it's not the clinic's fault. I asked if I could get the brand changed so I could get some other brand faster. They said they'll check with doctor and call back. Never received a call back. 6. I just noticed that my prescription has the wrong brand to begin with!!!! I have never in my life worn Acuvue moist, I showed the doctor a picture of my current contacts which also says acuvue oasys on them. I was not even aware of the type moist and clearly did not pay attention to the prescription. I have been tryin to get in touch with the clinic since then and no luck In general, this is the worst experience I have ever ever ever had at a clinic, I have gotten no help from them and have had to look out for myself by asking them to double check insurance, prescription, delivery details, etc. If I could go back to the past and called someone else who was accepting new clients I would.

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    South Coast Eye Care Center - Pretty office nice music free parking

    South Coast Eye Care Center

    2.8(85 reviews)
    0.9 mi

    I rarely leave negative reviews, but my experience with South Coast Eye Care Center has been…read moreincredibly disappointing and a major waste of time. I booked an eye exam specifically for contact lenses. When I arrived, they told me my appointment had been scheduled the previous week -- despite never receiving any reminder, call, or notification. Mistakes happen, so I rescheduled for the next day. When I came back, I was told (same-day) that the appointment was not for contacts, even though that's exactly what I requested when booking. They proceeded to do a regular exam and dilated my eyes without confirming the appointment purpose or telling me it wouldn't include contacts. Then they scheduled yet another appointment -- supposedly to actually handle the contact lens portion. Fast forward to today: I drove to their Laguna Hills office, checked in, waited ~20 minutes, and then was told the doctor "doesn't have time to see me today." No call, no heads-up, nothing. I took time off work for each of these visits, yet after three appointments, I still do not have my contacts. To make it worse, when I called after leaving, the best they could offer was to reschedule me with the same doctor who canceled on me today -- again, no acknowledgment of all the time wasted or effort to accommodate. This office has major scheduling, communication, and customer care issues. After multiple missed notifications, incorrect appointments, and last-minute cancellations, I'll be taking my business elsewhere.

    SCECC office personnel, ophthalmologist's assistants are friendly, caring, knowledgeable, and…read moreprofessional. Dr. Holly Spanggord is a caring, professional able to explain all issues in easily understandable terms. Would highly recommend Dr. Spanggord and SCECC.

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    South Coast Eye Care Center
    South Coast Eye Care Center
    South Coast Eye Care Center - (July 15, 2021)

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    (July 15, 2021)

    Beyond 20/20 Optometry - optometrists - Updated August 2026

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