I'm not sure why all of the ratings were bad. We went and he fixed our lawnmower in a speedy manner…read moreand had it back to us in no time. He told us up front what the charge was and it was very reasonable. He was very personable and had great customer service when I was there and when we picked up our lawnmower. We liked Kings so much that many years later we took our lawnmower up to him before we bought another just to see if he would like it for parts. He was very appreciative.

Very RUDE, UNPROFESSIONAL, LIAR AND UNRELIABLE!!! My sister and her husband was in a car accident…read moreand their was requested to be towed by the state police, while in the hospital my sister gets a call from our brother stating that they where at the tow yard and the guy said that he was leaving at 12:00 today and if they wanted items out of their car which was not even their 8 hours but if they wanted items out of their car they would need to come up there before 12:00 p.m. and give him the title to the car and $400. Once my sister was released from the hospital she went to the establishment and was told she would have to pay $975 to get her items out of the car because she does not have full coverage insurance and he said that he needs to get paid for the tow, remind you my sister did not request for him or his company to tow their vehicle. The owner Terry said that he needs to get paid for his time that my sister was responsible for the cost because she only had liability insurance per the state law, I asked him could he showed me where is states that at and he told me no.

Good ethics in auto repair have been hard to find, like since cars. With that in mind, I am happy…read moreto say that I would highly recommend you give them the opportunity to service your vehicle with care, kindness and professionalism. I have had multiple issues dealt with throughly and at very reasonable cost. Thanks Vern's.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

Warning: Do NOT Trust This Shop Got an oil change here in…read moreJan 2025. Hours later, my engine failed -- turns out they didn't reinstall the oil ring or cap, and all the oil leaked out. The owner, Tom, dragged out repairs for over 3 months, blamed everything but the real issue, and tried to avoid going through his insurance. He even told me to lie to Mitsubishi about a recall to avoid fixing the damage. A Car-X location has confirmed my vehicle was unsafe to drive and documented serious damage (axle throwing grease, burned mount hole, etc.). I also have additional findings from a Transmission repair shop. I chose Troy Car Care based on a Groupon and the Napa Car Care Center sign on their site, but Napa told me they've had no affiliation since 2022 -- totally misleading. I'm filing a complaint with the Illinois Attorney General. Save yourself the stress -- go somewhere reputable.

From the owner: Veteran owned and operated. Everyday discounts for military and first responders. Our overall goal…read moreis to inform you of maintenance for your vehicle and repairs needed. We are NOT here to upsell you on items you don't need.

Extremely disappointed. Will be contacting BBB and Troy/Maryville Chamber of Commerce and FTC…read more Spoke with owner about bringing parts in. He explained he looses mark up when this happens. Advised I would be happy to pay Mark up so he doesn't loose money. Explained I understand he has to pay his guys and make a living. Told him I was happy to pay what ever he charges so he can make what he needs to make. Agreeded to this verbally on the phone (explained how he had trouble with his brother in laws firebird and had to push it out on the street for him to come get). He may be good at what he does but does not seem like he can make up his mind. When a customer explains he understands the mark up process and is willing to pay that plus what ever owner needs to make profit on labor and is still messed around that equals bad business. My suggestion is if you "don't need the money" and only work 3 days a week because your semi retired maybe it's time to hang it up and stop doing work. Highly disappointed in our agreement then he backs out. All I can say is better have a written agreement with this gentleman before you order parts. Also I ordered Thuren and Dynatrac parts and during our conversation he tells me he doesn't carry these brands because he can't mark up since they run so high priced. He explained how he knew the owner of Dynatrack and he had parts on his crawler from them. Said all the parts I ordered are high quality (no like rough country). I literally told you to mark it up as much as you needed and charge what ever you need on labor that I just wanted someone who knows what they are doing and you said if you could make what you had to make you would do it. Bought the parts and now he won't honor his agreement to do the work. We talked for 15 min about the parts I ordered and I explained I would highlight the instructions and I even called Thuren and spoke to their tech and he agreeded to answer any questions for free with a live person phone call. They answer the first time you call and don't mess you around. I have attached call log. We talked for nearly 20 min about you being ok with our agreement! REALLY POOR WAY TO CONDUCT BUSINESS!

GDS 4X4, MARYVILLE; DO NOT give this man your business. Sincerely…read more I have a PhD in Behavioral Science. Condescending, patronizing; I have never met such a rude mechanic in my 50 years. This man had the audacity to ridicule me over the problems that were wrong with my car. As if I was a mechanic and knew what was going wrong with my car. We were so put off by this man's unprofessionalism that we had to take our business elsewhere. Next I plan on reporting him to the Better Business Bureau. Save yourself the headache. Avoid this guy. Sincerely. Best. D. Luna, PhD

You know that feeling you get in the pit of your stomach when you have to take your car in for…read morerepairs? Well, say goodbye to that feeling forever. These guys are honest, straight forward, doing what they want to do, and they're brilliant! We've taken cars here for years, and the level of dedication, service & value is as high as ever. They are utterly trustworthy & treat everyone with respect. Do yourself a favor & pull into this garage with a smile on your face!

I had an issue with the linkage bushings which also required a transmission cable swap. They…read moreoriginally tried an aftermarket part which would not stay in place and I was stuck in the middle of the road unable to move anywhere. I called Dobbs in no more than 10mins they arrived with a mechanic in Tow. He drove my car back to the facility, they ordered the factory part which fit more snug and held on better and everything has been great since. I have had service done here several times and though sometimes it seems costly the service and lifetime warranty make it worth it. They always do a really great job!

Where to start, a tech picking and eating his own snot in my car for 10-15 minutes after closing, a…read morewoman who's clearly never worked a car store counter in her life or the fact they fired the only competent manager this place had for an absolute dunce.

A & B is top-notch. Al and Steve are honest and will take care of you. Becky has great customer…read moreservice and will greet you with a smile.

This shop is fantastic! The owner is very detail orientated and accommodates the customer however…read morehe can. I have had several vehicles repaired here over the years and have never been disappointed. I just had my truck repaired and it looks better than it did when new. Finished on time also! HIGHLY RECOMMEND THIS SHOP!