Had a mixup in a shipment I received, and Matt made it right...Package arrived the next day. Great…read moreselections. Great prices. Great, Great, Great customer service. Thanks again for handling the situation expeditiously and so eloquently.

Selection is solid but the service is lacking. Each time I've been in here there's been a younger…read moreguy working and he either hates working there or doesn't know how to answer questions. I'll ask about a bottle or about their different picks and he'll just stare at me and say "umm I don't know". There's no engagement or even "I'm not sure, let me ask". He just stands there and watches you until you buy or leave. The store sells bourbon, how do you not know about your products. Bummer because the place is pretty cool and they have great stuff on the shelves.

Jackson's Wine and Spirits has been a staple for well over 20 years. I started shopping there on a…read moresuggestion from my brother who lived down the road at the time. My first big purchase came when I needed to buy some wine for a company Christmas party; and I've been a loyal customer ever since. The wine selection is vast, and the staff that I've had the pleasure of meeting are highly knowledgeable about the entire product offering. Truly one of the best independent wine retailers in the area.

I have been going to Jackson's for a few years and like to support small business in Lafayette…read more Once in a while service will be o.k , however for the most part the staff is rude and condescending . For some reason they do not like when a customer ask questions and recommendations for various wines & spirits. Seems I am not the only one that gets the eye roll (see other experiences below). Does not makes sense to do when a customer comes into the store to spend a lot of money on gifts for co-workers and the Jackson's staff is arrogant with communications . And it always is the same staff members who have condescending behavior . Maybe the staff should be humble when customers ask questions and suggestions for wine and spirits. Don't they want to sell products? I can just go down the street to BEV MO where the prices are cheaper and staff is helpful. Also, Safeway prices are lower and there is always friendly helpful staff in the wine & spirits aisle. The wine & spirits are the same at both Safeway and Bev Mo so I don't see the point of purchasing from Jackson when it is turns into a horrible experience.

I love this store. Now under new management it has a fun and youthful vibe. I love the variety of…read morespirits and appreciate the cost. They have tasting there sometimes and the staff are all super pleasant. Parking can hard during peak grocery store hours.

Top notch selection of agave spirits, whiskey, and craft beer. Our go to neighborhood spotread more

The wine shop is nice and boutique style. Easy parking to run and grab the wine of your choice…read more My only criticism is some of the staff has to get knowledgable about Low alcohol wines as this is the trend and what customers are buying. Each time I have asked about a low alcohol wine the staff does not seem familiar with the question or a wine. Example of low alcohol wines would be Meiomi bright Pinot Noir, Arlow Cabernet Sauvignon, Bread and butter sliced chardonnay, Decoy featherweight , butter light chardonnay ect. They need to get familiar with low alcohol wines and start carrying inventory of the product.

Super chill wine store where you can also drink a glass of wine on the front patio or back porch…read more It's tucked into an inconspicuous area of Lafayette and what you could consider a hole in the wall. Incredibly fair prices for a glass of sparkling, like I can't even believe that I'm getting away with this cost. The person pouring our wine was super helpful and glad to answer any questions they have. They also do food trucks on Thursdays. If you want food any day other than that, you can bring your own. Love this place, it's so cute

Went to Cask to pick up an (obscure) Corsican aperitif. As always the staff was friendly and…read morehelpful, AND they had exactly what I was looking for. With Ledger's closing :( recently, I will be making the trip across town more often. Cask has a wonderfully curated selection of both spirits and hard-to-find specialty items (e.g. Amaros). Their wine selection is small, but lots of reasonably priced wines and some real gems. All in all, a great place to just go and browse (though you'll be hard-pressed now to buy SOMETHING while you're there)!

Definitely my new fav spot for getting my Bottle and mixer needs. I had been on the search for…read moregetting some Gin for my liquor shelf. It was basically located in Burlingame but it's a product from Scotland and hard to get. I was told by a friend of mine that they had a bottle store in Berkeley. I went and I instantly found gratification since it was on the self. I also bought a Passionfruit syrup I had been wanting to get for my Hurricanes. I did love their variety and selection of Bottles and mixers. My new stop and I don't have to cross the Bridge to find my Bar essentials. Guy at the front was also Super Friendly which made it an easier experience.

We were on our way to dessert but saw wine The bright sunny…read moreday and the chairs outside, made a friend and I pull over to have a glass of wine here. It's a well lit, wine store that also has cheese, crackers and other beverages to grab and go. Towards the back you can order a glass of wine or half glasses. We both tried different wines and enjoyed them. My friend had an organ wine, Esoterico. I had a red from Kid Sister. Our winetender/sommelier was helpful in answering our profile questions. I do wish we could taste a few before choosing a glass, but I do like that they have options for half glass pours. I would definitely come back here and grab another glass or a bottle to go!

Friendly service here every time I come. They really know their stuff when it comes to describing…read morethe various wine options to you. Once in a while they host events in the backyard with a diverse array of vendors. They also have light bites you can buy to compliment the wine.

Third visit to this store and always improving and giving great service. Today I was looking for…read moreMezcal for cocktails and the section of Mezcal alone was HUGE. Staff was super attentive talking me through different options and telling me about the different profiles. Large clean space, kind knowledgeable staff, big selection of whatever I am looking for. I find the prices competitive to a large box store, but with more variety. They are planning on a grand opening this month, and I hope they get the following they deserve.

This used to be family owned and they used to stock unique wines, ports, ciders, beers (you name…read moreit!) that you may have stumbled upon in your international travel and was pleasantly surprised to find at your local corner liquor shop. Since the change in ownership, I feel like the quality of alcohol has decreased. Don't get me wrong, they will stock 1 brand of really good liquor and have practically every item from that brand, but they're starting to run out of the unique and niche liquors that made me fall in love with this place. Still a good institution to visit, but I will prob look elsewhere for the unique and niche wines, ports, ciders, and other libation elsewhere. I do appreciate the renovation and how bright the store looks now, but very sad that the old owner retired and sold the place to someone else.

Friendly staff great beer selection affordable prices .A large variety of rare Bourbons.This…read moreplace is my go to place to shop .

Friendly and knowledgeable help, a nice selection at multiple price points, and good value make…read morethis a very solid neighborhood wine shop. Would be proud to have it on my street, that's for sure. On this night I was going to a freind's house for venison and he pulled out two Mourvèdre heavy wines that were both great with the dinner. Not very expensive either. I even questioned if they were going to be the best wine I could get for this dinner and they did not try to upsell me to a pricier bottle that would not have been as good with the food. Integrity like that keeps people coming back and makes better long term value for everyone. Wish I found it everywhere, but regardless, very happy to have found it here, and I will return. Best, Paul

Total Wine and More has always been my go to place when I'm ready to pop a bottle and chill…read more Whether it's a bottle of Chandon Rose, Moët or Veuve Clicquot we are getting bubbly! I usually grab a bottle of Kavanagh just splash in my java, my trip wouldn't be complete with a bottle of vodka! Customer service is always good from the moment I walked in the door, I was greeted asked how I'm doing and if I needed help finding anything! To the cashier with the kind, small talk! I'll be back, but it might be a while for me to empty my bottles though as I tend to drink in moderation, unless of course, I'm in LA chilling with my girls!

If you don't have it in stock don't let me order the item for delivery…read more This is 2025 real time on hand or lazy employee. I go with lazy employee. Super disappointed that half of what I ordered I didn't get. No more total wine for me.