Had a mixup in a shipment I received, and Matt made it right...Package arrived the next day. Great…read moreselections. Great prices. Great, Great, Great customer service. Thanks again for handling the situation expeditiously and so eloquently.

Selection is solid but the service is lacking. Each time I've been in here there's been a younger…read moreguy working and he either hates working there or doesn't know how to answer questions. I'll ask about a bottle or about their different picks and he'll just stare at me and say "umm I don't know". There's no engagement or even "I'm not sure, let me ask". He just stands there and watches you until you buy or leave. The store sells bourbon, how do you not know about your products. Bummer because the place is pretty cool and they have great stuff on the shelves.

Decent selection at fair prices on bourbon. They do charge secondary prices in harder to find and…read moreallocated bourbons, but not over the top. If you are looking for Blantons, bookers, Taylor and don't mind paying a fair secondary value, check them out!

Very bad customer care. The owner seems like he always angry. If I ask some questions he ignored…read more He doesn't know how to treat his customers. He needs to learn how to deal with people. So sad... Especially you're in Alamo. Very nice and friendly place but that kind of business mind... I don't know

Great selection, lots of good BOGOs. Enya was efficient and polite. There are people there who can…read moregive you some help, but this is not a high-end wine shop. You pretty much need to know what you want when you walk in the door.

this BevMo is much smaller than others, but is packed with all the good alcoholic beverages and…read morespirits you look for service and ambiance is great and quick with service. i just came for some buzzballz

It you are looking for hard to find bourbon or whiskey, don't even bother coming here. They price…read moretheir bottles higher than anywhere else I have seen. MSRP is out of question, and it looks like they are doubling the secondary value. Weller CYPB can be found elsewhere at $300 secondary and the Taylor barrel proof is easily $250 max for secondary. They are asking $700 for the Weller and $500 for the Taylor. Both of these bottles are roughly $70 msrp. I will give them points for haggling slightly

WARNING: DO NOT BUY JUUL PODS FROM HERE. You may purchase knockoff Juul pods. I am concerned about…read morethe safety of a fake product, I don't know if it was tested properly and so on. I am not an expert on the subject but would think selling fraudulent products is an illegal practice and something I would never expect when shopping in my beautiful hometown of Walnut Creek. After purchasing the pods my boyfriend opened them and put one in to use because the outside of the package is basically identical to the authentic Juul packaging and we had no suspicion whatsoever. The taste was WAY off and it began leaking almost immediately. It didn't take much of an investigation to figure out we bought a fake product meant to deceive customers into believing they were buying a trusted product. Not only was the taste completely different, there were differences in the inner packaging, the contents of the fake mango Juul pods were a dark brown color (normally almost clear) and the pods had a very minute difference in shape. We have not used these leaky, gross tasting, and potentially untested/ unsafe pods. This puts us out $30 and feeling like we were scammed. *I have never written less than a 5 star review* and honestly hate to write bad reviews but this really scared me and I hope to prevent others from this experience.

I'm surprised i didn't review this place yet. the setup is deja vu, unique, i've been somewhere…read morelike this before. upon entering, instantly i saw the setup. wine on left, hard liquor on right side. beers in the corner on the far left. no wandering around looking at various shelves. there's a counter in back that's conducive to liquor sampling or on sale use. there's hardly any shelves at all. win-win for consumers & owners. the cashier can eyeball each customer in plain view. no shelves blocking view. patrons can just peruse without touching anything. not all items are marked/priced. there's some pricing. as a gauge, the pricing is fair/market priced. brew: "smoke dank triple IPA" (5) altamont beer works, 11%, 16 oz. -bomb dignity! another winner from altamont. always like their dark brews. was :) when i discovered they were canning their brews, ensuring their survival. looking to buy a 6 pack of this when i see it! am glad i didn't discover this biz sooner. if i did, i couldn't stop drinking all the good crafts they have available. beats Total whiny & more. support local businesses!

What a dump No top shelf anything…read moreNo hard to find or premium products Empty shelves, missing lights And 5 coolers of IPA, because there's no other kinds of beer

As others have said, this is a good place to find liquor not available in the grocery stores - very…read morewell stocked. But I come here for the tobacco - it's not easy finding a store selling cigarettes nowdays. I've been coming here 4+ years. The owner Sunni carries a selection of lower priced generic cigarettes as well as the known major brands. In addition to availability, I very much appreciate that he gives me a discounted carton price as a regular customer ! He works long hours to keep his business successful, and as the other reviews say - he's very nice and friendly.

Been buying stuff here for years, they have a good selection of snacks and HUGE selection of…read morealcohol! The guy always behind the counter, Sunny, is always friendly and remembers all his customers. It always feels like a friendly neighborhood corner store.

I came here with my dude in Nov 2019 before a Raiders game as we wanted to pre turn up before the…read moregame. The dude is a huge tailgater so we wanted to grab some alcohol to sip on while we tailgate. Anywho, the dude informed me he would come here with his dad before games. I was honored to be apart of the tradition. I LOVE going into wine and spirit shops as I love to add bottles to my collection. I viewed the whole shop while the dude was looking at beers for him. I went over to the owner to see if they had Electra to give to my dudes grandma as she loves wine. The owner said he doesn't have it and I recommend to him to carry that and Stella Rosa black which he didn't have either. I got a sweet wine for the relatives and chatted with the owner for a while. The owner informed me with each purchase you get a free bag of ice! Which you cannot beat and free gift wrap. I absolutely love this shop! I definitely will be coming back if I am in the area as it is located in the Bay. If you have a chance to stop by. I would recommend. They even had HUGE bottles of wine/alcohol. I think it's fun for collecting. It was very clean inside and the owner was very friendly too!

Admittedly I was in a rush going through there so I didn't have time to peruse the aisles more. But…read morewhat I did see was quite impressive amounting to a great selection of beer. A good variety of microbrews as well as mainstream brands. But I was actually quite impressed with the microbrew selection!

Jackson's Wine and Spirits has been a staple for well over 20 years. I started shopping there on a…read moresuggestion from my brother who lived down the road at the time. My first big purchase came when I needed to buy some wine for a company Christmas party; and I've been a loyal customer ever since. The wine selection is vast, and the staff that I've had the pleasure of meeting are highly knowledgeable about the entire product offering. Truly one of the best independent wine retailers in the area.

I have been going to Jackson's for a few years and like to support small business in Lafayette…read more Once in a while service will be o.k , however for the most part the staff is rude and condescending . For some reason they do not like when a customer ask questions and recommendations for various wines & spirits. Seems I am not the only one that gets the eye roll (see other experiences below). Does not makes sense to do when a customer comes into the store to spend a lot of money on gifts for co-workers and the Jackson's staff is arrogant with communications . And it always is the same staff members who have condescending behavior . Maybe the staff should be humble when customers ask questions and suggestions for wine and spirits. Don't they want to sell products? I can just go down the street to BEV MO where the prices are cheaper and staff is helpful. Also, Safeway prices are lower and there is always friendly helpful staff in the wine & spirits aisle. The wine & spirits are the same at both Safeway and Bev Mo so I don't see the point of purchasing from Jackson when it is turns into a horrible experience.

Total Wine and More has always been my go to place when I'm ready to pop a bottle and chill…read more Whether it's a bottle of Chandon Rose, Moët or Veuve Clicquot we are getting bubbly! I usually grab a bottle of Kavanagh just splash in my java, my trip wouldn't be complete with a bottle of vodka! Customer service is always good from the moment I walked in the door, I was greeted asked how I'm doing and if I needed help finding anything! To the cashier with the kind, small talk! I'll be back, but it might be a while for me to empty my bottles though as I tend to drink in moderation, unless of course, I'm in LA chilling with my girls!

If you don't have it in stock don't let me order the item for delivery…read more This is 2025 real time on hand or lazy employee. I go with lazy employee. Super disappointed that half of what I ordered I didn't get. No more total wine for me.