Bad customer service. After being ID knowing I was over the age to make a purchase, the cashier denied service and did not let me make the purchase. Did not give me an explanation. Respectfully entered the store got the items I wanted and proceeded to the cashier to pay, then the cashier told me I couldn't make the purchase and to come back again. Like I'm over 21yrs, did not made any disturbance, was respectful for service to be denied. I would have understood if I was disruptive and acting a certain way but I wasn't. Like i rather order online, then going in person to avoid being harassed not allowed service. Bad service and bad customer service read more

Ordered a commemorative bottle online. It was ready in a fee minutes. Picked up in store. No issues.

Absolutely ridiculous. Came in to buy one bottle and was refused service. A teenager with her parents was not carded and bought multiple boxes of alcohol. I have never felt more uncomfortable and ashamed of an establishment. Cashier was girl with the braids. read more

My fiancé and I are getting married next week and our venue requires us to provide everything on site. We chose to use BevMo because they are able to deliver. We went into the location in Manhattan Beach and worked with Jim. He was so helpful and attentive. We weren't rushed at all, he answered all our questions, and we got to do a tasting to pick the best wines for our big day. He took us up and down every aisle to ensure we had the liquor we wanted and helped us make sure we had the correct quantity. It was a fun experience and now we are prepared for our big day! Thank you Jim and team for all your help! read more

This is my go-to store for alcohol...I particularly like their selection of craft IPAs and kombuchas. What I really appreciate the most are the friendly staff...shout out to Ish and Eric for their excellent customer service and great attitudes! read more

I stopped coming to Bevmo years (maybe even more than a decade) ago since Total Wines opened up. See, I'm a beer girl and in comparison, my brand is far cheaper at TW, so really, that's my go-to. But once in a while, I find myself back at one of these joints for one particular reason: buy one bottle of wine, get one for $0.05. No, I don't drink wine, but Hubbers and Mom do, so I came through only for that reason. I found exactly what they wanted almost immediately after I walked in, but I took the time to walk around a little bit. This place couldn't be more organized. I didn't see a single clutter anywhere. Came back around and picked up 8 bottles for the bargain price of forty and change. Now, that's a steal. I'd most likely return when this campaign runs again and/or when they have more competitive prices with my choice of libation. read more

BevMo! - Buy one, get one at $.05 wine sale! - Beer, Wine & Spirits Near Me - Manhattan Beach, California

Great store, ish is great, very knowledgeable so is Eric awesome. Paul is the best manager I met the customer service was amazing

Very convenient to order online and pick it up at your leisure. They have a very good wine selection.

BevMo is losing service. We sat waiting for a cashier. People walked out. Why not go to the reliable stores? I hate the new workforce coming. read more

I have not been there in months because they insisted on scanning EVERYONES driver's licenses. That started a while back then it stopped. Last I was there they had started it again and I questioned it and the rude young man at checkout said out loud they never stopped it. Basically calling me a liar. I do not care what their current policy is. I will never go back. read more

This is the second time we come here and they don't have what we're looking for. We wanted a 1942 Don Julio. They had 1 last bottle left my husband had the worker set it aside, placed it in the front to cash out. Not sure what mix up happened, when my husband when to pay for it, the cashier had sold it to another customer. This was all within 30 mins, 25 spent waiting to get help. We were not happy. YES it was the holidays but you can't be this disorganized. Fast forward to this year. We thought we'd go buy some wine and bottles for Christmas. My husband asked if they had Don Julio Anejo. The woman told him she'd have to get someone else to open "the vault". He waited and finally another worker came to tell him they were all out. My husband asked if they had Don Julio 70. Unfortunately they were also out. This is BEVMO how are you out of items. Better off going to supermarket. read more

The restrooms here are worse than a gas station bathroom. Why won't they clean! I don't get it.

Be ready to have everyone in your party I.D out because if they see you young and getting alcohol they will ask for everyone's ID!!!! Which makes no sense , shouldn't it be just the person buying the alcohol??? Please do yourself a favor and go to a liquor store or a different location. read more

Lots of drinks, but they didn't have some of the more speciality stuff we were looking for. They only carried the Suntory Tori Whiskey here, where we had found the Hibiki Japanese Harmony whiskey at Vons. read more

I think I've reviewed this BevMo before but Yelp! Prompted me to review so I'll do it again. Everything is good about this BevMo location, from the private parking lot (in Manhattan beach!) to the extremely helpful staff. Their champagne selection (even spilts!) is pretty phenomenal. And how can anyone not love their 5c sales, in general. I just got Aviation gin ON SALE for $38 and another for 5c!!!! Score! read more

BevMo! - Champagne selection - Beer, Wine & Spirits Near Me - Manhattan Beach, California

Great location. Plenty of parking. Reasonable prices. I have been coming here for years now. Awesome service. Plenty of stock on all items. I love that they have a smaller store but surprisingly always well stocked. I recently purchased some kegs for events here and it comes in great handy when dealing with everything that it comes with. If you have bucket/tub and a pump you'll save some cash for sure. There's also I a deposit that will be returned once the keg is delivered back. I recommend you getting a pump and tubs on your own if it's something you plan to have often. The beer selection is quite great and I have that they have different beers in the cold section so it makes me want to try different ones. There's plenty of extras that they also sell here. Glasses, soft drinks, chasers, cups, gifts, etc. One stop shop. The wines have to be my favorite especially when they have selected bottles for the 5¢ sale. Purchase any selected bottle and the next one is only 5 cents! I mean how does that even make sense. I don't care I just stock up on wine! read more

This is one great store I love it here,frank is so helpful and friendly every time I come here... and the lines have been long lately but its well worth it all the prices are way better than rip off liquor stores or neighborhoods places that don't even carry what I need.. anyway this is location is close to my house and everything is easy to find here ,lots of snacks as well as alcohol, tonight I bought titos,triple sec,vodka, malibu rum for a party for Saturday night..again frank is super kool here and I love coming to buy party favors for good times during this most rough time in our American lives ...thats it..caphesh read more

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Horrible customer service. Vanessa was beyond rude and condescending. I will not go back to this store as there are so many other options-with people who are not ignorant and abusive. read more

Worst customer service ever!!!!! All the alcohol-free beverages are integrated with all of the alcohol it resembles. That alone is problematic for those who choose to grab alcohol-free drinks without having to hide and seek them among their alcohol counterparts. Worse than that, the customer service is AWFUL!!!! I asked to provide some friendly feedback to suggest that they consider having a spirit-free section, and after ignoring me, the manager shrugged his shoulders and said they didn't have it that way because they had too much product. That's crazy logic! I planned to buy a large inventory for New Year's Eve, and I immediately spun on my heels out of the store empty handed. I will never return to this place again - go to Total Wine! read more

I'm gonna start by mentioning the parking - there's lots of it! It's a rare thing in this neck of the woods. Ample parking I mean. No, The word "woods" is not going to work. How about stomping ground? Wait, let me see if I can find something. Okay, I found that much of Manhattan Beach used to be sand dunes. I doubt that it came this far inland, but I'm gonna include this info because I found it interesting. Check this out. "Much of Manhattan Beach was once sand dunes. During the 1920s and 1930s some of that sand was shipped to Waikiki, Hawaii to convert their reef and rock beach into a sandy beach. Some of the sand was also used to build the Los Angeles Coliseum and portions of Pacific Coast Highway." So anyway, good parking, clean store, really nice selection, always a good sale going on and well, there you have it. read more

Worst customer service I ever met. Also food/drinks they are selling are past due date. I showed it to the manager and he's like it only past a few days... omg, I won't come back anymore read more

I don't drink, but when I have to buy a gift for someone or bring something to a party, I go to BevMo. The prices are reasonable, there are always sales going on, and best of all, the customer service here ROCKS! Did I say that the customer service here ROCKS?!?! It does. There are always at least 3-4 employees on the floor greeting you, helping to answer questions, and offering suggestions! They provide great customer service like they enjoy their jobs (they really do look like they enjoy working there). Thanks BevMo for the great customer service! read more

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One of the best BevMo's I've been to. I never thought I'd find myself going back to BevMo, since I usually go to Trader Joe's. But even then that gets boring. I'll never leave TJ's, but it's nice to have back up alternative now and then. Anyhow, I noticed that their selection has gotten better. There's a beer we like, that most of the vendors stopped selling or buying locally (I imagine San Diego proudly sells it). Again, I'm a Hefe person, so it's one of those. This BevMo is huge, it's easy to maneuver your way in and find what you want right away. The staff is always helpful and friendly. Even on New Years Eve, the mother lode of days (actually it was 8pm when we went) to not go. Parking was crazy, lines were long. And yet it was by far a pleasant experience, for being last minute. Plus, they had many decent 5 cent wine sales. I still have a couple bottles from that day (it was 5 cent sale, what can I say?). One note on the parking, until a new business moves in next door, it's a vacant Fresh and Easy, so lots of parking for now. read more

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I wanted to highlight and shout JENNY or JENNIE (sorry for the misspelling) she helped me out a couple weeks ago trying to find one of my favorite whiskey bottle Howlers head. She went out of her way to find them and as far as going in the back to check if they still had some. She was able to find the bottle! Another reason why this is my favorite BevMo to go to! read more

BevMo in Manhattan Beach was the perfect beverage store, it was a delight to go in. Since they've changed it it feels like an unorganized warehouse that is somehow out of stock of half the things I went in for. The layout made so much sense before, super easy to find everything, now it's just annoying. To be clear, I'm not a long time shopper of this store, have lived in the area a little more than a year, but immediately noticed how well the store was planned out my first time. Change is inevitable, but changing and making it worse is just plain stupid. read more

The BevMo in Manhattan Beach has some of the worse customer service. When you ask for help your treated like you are bothering them. Some cashiers don't say thank you after your purchase and there is no order when getting in line. You go down the street to Trader Joe's (because you've been treated so bad at BevMo) and it's like a breathe of fresh air. I know there is value going to BevMo but they need to really work on their customer service. Until then, I'll be going to Total Wine. I know BevMo is a chain and offers really great deals including the 2nd bottle of wine for 5 cents, but is that a reason to have such poor customer service. There are a handful of employees who smile and seem friendly. However, there are more employees that never say hi (as you are purchasing your items) and may not even make eye contact. You are made to feel like they are doing you a favor by making a purchase. It's unfortunate that the Manhattan Beach location behaves in such a fashion. read more

Super cool spot to stock up on your liquor. They also had cute items for purchase such as shot glasses and plastic cups that can be personalized. PROS Clean Ample parking Nice layout Great variety CONS Prices read more

The employee with long black hair & glasses is transphobic. Purposely misgendered my friend who was with us in the store. Have been coming to Bevmo's for years, never had an issue like I had here. 3 people all over the age of 21 (25, 27, and 30). We were denied the ability to purchase because it was assumed we were underage or providing alcohol for someone underage. Im pretty sure the employee who decided this just felt she was entitled to enforce her own rules. Lucky for her we are all over 21 and were purchasing 1 bottle of Kettle One in order to make drinks for our dinner party. There are no signs posted stating no one under 21 is allowed in the store (I mean they sell candy, snacks, and non alcoholic beverages). So was very disappointed to be denied service & to experience aggressive transphobia. Would recommend going to another location, or the Ralphs up the street! The staff there is much more friendly & respectful. read more

Have to leave a great review for the person who helped me on Friday (4/20/18). Came in looking for a beer I've had trouble finding elsewhere. They didn't seem to have it. I asked for some help and the kind person not only ordered me a case, but recommended another beer to try that day which I ended up liking even more than the one I was originally asking about! Wish more people would be this awesome. Pros: + Staff + Easy parking + Good prices + Can order out of stock beer Cons: - Nothing that comes to mind read more

This location used to be fabulous. Now it's barely organized and I have previously left a poor review. Someone emailed me 6 weeks later and asked if I wanted a follow up with the district manager. I said yes and now it's been at least another 2 weeks with no response. Don't recommend if you do a pick up. It's over to Gopuff with no real service. Good luck. I'm going to Total wine. read more

I've been to other BevMo.s before. Usually just to tag along with mama. We came by for some magical elixirs for NYE. I'm not a big fan of shmancy beers or shmancy drinks. My beer of choice is cheap. But, this was a special occassion so I decided to go bawls out. I picked up a bottle of Duvel. I've had it before and it definitely wasn't the price they were charging here. Actually, it was almost 50% off here. Awesome. I also picked up some Shock Top. Both of which I've had on a couple differentl occassion. The prior being purchased for me since it definitely does not fit in my "cheap" category. Sue me. Mama picked up some limoncello and a couple champagnes/sparking wines. All for great prices. The store is easily accessible. The layout allows for quick turnarounds. The parking situation outside is not very conducive to an expeditious exit. Limited parking, at least for a day like NYE. I'm sure not as bad the rest of the year. It was like Walmart on black friday. Cool spot. read more

BevMo! - outside. duh. - Beer, Wine & Spirits Near Me - Manhattan Beach, California

Me and my friend went in to buy some beer and right away the sent a work to follow us I guess to make sure we don't take anything then we were ready to pay and they said everyone needs to show I.d I go to the Pasadena location and they never ask for all of us to show I.d never again read more

I've developed pretty strong feelings for BevMo! over the last several months, of the almost romantic, "where have you been all my life" variety. I still like to visit cool non-chain liquor stores, too, but for a party, BevMo! is an amazing time-saving one-stop shop. Matt B. and I organized a bachelor/bachelorette party this past weekend for our friends Bret H. and FeiFei J., and we stopped by BevMo! on our way down to La Jolla to pick up booze for the rental house. We wanted to buy gin, bourbon, lemon juice, and about four dozen beers, and we were able to Supermarket Sweep that shit within like ten minutes, with some packaged snacks on top. The selection was extensive, and everything was easy to find. We needed to be pointed toward the lemon juice (the kind in the fake lemons, because who can be bothered to juice lemons for ten people?) and the people who worked here were friendly and helpful. Prices were reasonable and check-out was fast. Only complaint is that I wanted to pee before the long car trip, and the bathroom was gross. There was a tiny turd floating in the toilet, which felt like a huge betrayal from my beloved BevMo! I guess you can't force all your patrons to flush twice, but perhaps a better toilet or more frequent maintenance would have prevented this unfortunate situation. I'm still a fan, though, as I usually go to BevMo! to shop for alcohol rather than to pee. read more

I am thoroughly impressed with this shop. From the variety of wine and beer, to the selections of cheese and salami, and to cigars. Plus the aisles are wide (because there is nothing worse then people turning around in aisles or passing others and accidentally knocking over wine). My parents and I didn't buy anything here but if it helps, if I lived here I would totally stock my wine fridge what ever I could find here. Yelp Challenge: #28/100 read more

Welcoming! Was craving Baileys! Looks like they have some great flavors! I love to put Baileys in my coffee or #Baileys in my hot chocolate! My cousin and i love to heat it in the micro and also drink it hot! I hope the small bottles arrive soon! #baileys #bevmo read more

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This is the worst wine store I have ever been in... Any grocery store in Southern California is 1000 times better than this dury bottle of wine is covered in dust in the isles, and the majority are at least two years old including the white wines. The help, if you want to call them that, or anything but helpful, not sure any of them even drink wine. Love the cashiers not saying thank you either but expecting you to say thanks for some weird reason for blowing 50 bucks on three marginal bottles of wine?? Do not shop here... read more

Great service and liquor selection. I wish they had more locations. I will definitely be back.

Great place to stock up on drinks for the weekends plenty to choose from. A bit smaller than other competitors in size and selection but still a good option. read more

Probably the best place to buy wine, expensive to inexpensive bottles. A wide variety of brands and different types of alcoholic beverages, can't beat it! Customer service is friendly and the staff are very informative should you have any questions. Very nice store! read more

I came into this location this morning and received the worse customer service. The woman at the register was rude as she was checking me out I watch how other people are treated here and I noticed some of their staff members are different towards African American customers this would probably be the last time I shop at this location I've been to many different bevmo's and have never received service like this read more