Absolute last time I ever shop at this store. Today, 2/23, went into store to buy a few things for a get together. Had absolutely no trouble whatsoever finding the items we needed. Amaretto, mix, wine. One line was open with roughly 8 guests ahead of me. After a few minutes, like any good store runs, a 2nd line was open by an employee here... female. I was told later her name is Monique. Anyway, two other shoppers that were way behind in line decided to jump the line she just opened while the rest of the line just looked on somewhat confused. First come first served I guess. No sense of direction or being courteous to the rest of us as the cashier went on with her business. The lady behind me even commented about the lack consideration. I eventually went to that 2nd line she was working as did the lady behind me. The two young women ahead of us didn't have a club card and was asked to sign up. No lie this went on for an excessive amount of time with the talking and story sharing as they were signed up. Looking back at the other line I was originally in it wasn't hard to see that entire group ahead of me and behind were long gone. Even the lady behind me got fed up and went to the other line and was gone before me. So I finally get my turn to check out. No friendly hello or sorry about the wait. So I kindly gave her my club card number, coupon and explained that it was unfortunate she paid little attention to the other customers waiting to checkout. Again no apology and immediately went into attack mode with telling me I don't have the right to tell her how to run her business. That no one is forcing me to shop there or wait. What? Really? Then she said it sounds like you don't want me to help you. I told her I didn't say that and I just wanted to pay for my items and leave. Then she just said "I don't want to help you and left me there at the checkout waiting. She told the other checker as she stormed off that "I'm not helping that guy out" and handed him something? Customers looking at me like I'm some horrible person. So I wait... wait... and wait. Thinking why am I putting up with this. She is right... I can go somewhere else. At this point another customer approached the checkout and he waited along with me. Finally a person I saw stocking shelves earlier came up from an isle asking where the checker was? I said she is upset with me and left. He seemed puzzled and got on the hand held talkies asking where she was. I could tell she was giving him an earful and he looked at me and said he was really sorry for the trouble and wait. He said he would help me and asked where we left off. We couldn't find the discount coupon I gave her and apparently she gave it to the other checker. He didn't seen to happy with the situation either as he commented to the guy helping me out. I asked the guy helping me out who the manger is. He said Monique is a manger? The lady that stormed off? He said yes... she's a manager. Speechless. Again the checker apologized and gave me my receipt. Amazingly. In all the years I've been shopping here I didn't get a survey on my receipt for this visit. Lol. Kink. No matter... no one needs to be treated the way I was here today. It was a disservice to this store and very embarrassing for me. She's right however... no one is forcing me to shop or possibly wait for poor service here. To many other "club" like stores in the area. Some that will even match my coupons from BevMo I'm told. read more

Super kind and attentive staff. However this particular location has a very limited selection on all items. Comparatively they are cheaper than your local liquor store but at these prices I'd suggest Total Wine which has a better overall selection. read more

Not sure if it's the worker or the way this BevMo works, but I didn't like the service and help here. Help? Yeah that was nonexistent because homeboy who was working was just TOO busy "schooling" someone on wine to help anyone else.. When we found what we were looking for and trying to check out, the same worker was STILL "schooling" the guy so it took him FOREVER to finally get us rung up and out the door. We were in a hurry that day, so it wasn't cool that he just wanted to do what he wanted, and basically we were on his time.. I'll likely have to come back in the future, but this first time here at this BevMo sucked.. read more

WORST customer service experience here I have ever had. My boyfriend and I had to stop and buy some booze before a Father's Day party. We got a 6-pack and some premixed margarita. So we wait in line and when we get up to the clerk (Fred), he asks for my boyfriend's ID. He takes it and looks at it and asks "Are you over 21?" (My boyfriend is 26 by the way, which the clerk should have known after reading the ID). So my boyfriend is a big jokester, and he sarcastically answers "no." It was clear he was joking and can I repeat, HIS ID IS IN THE CLERK'S HAND. At this point Fred moves the alcohol to the counter behind him and says, "I'm sorry then I can't sell this to you." We thought he was joking with us too, until he started ignoring us and ringing up the next customer. I spoke up and said, "Wait, are you serious?" and my boyfriend humbly said, "My bad dude, I was obviously joking since you saw my ID." The clerk goes, "We don't joke about that." and then flat out refuses to do business with my boyfriend. He was an older man so I'm really surprised he would just lose business like that for his company. It can't be the first time he's heard that joke. So I'm pretty much in a state of disbelief at this point and I say, "Well can I buy it?" and he asks me if I'm over 21, so I say yes. And THEN he looks me up and down and says very rudely "Do you have the money?" Not "Will you be paying for it?" but flat-out asks if I have the money. I was super offended. Yes jerk I have the money if I just offered to buy the alcohol! So he takes my ID and spends quite a while looking at it before then scanning it, rings me up, and we left. I will definitely NOT be going back to Bev-Mo. I couldn't believe the way we were treated after my boyfriend tried to make a lighthearted joke. Please hire employees that have a sense of humor and enough of a brain to look at the valid state-issued picture ID in their hand. read more

Yeah... I still yet to see some bro's to make fun of buying some natty ice and loading it into their raised truck for their awsum red cup beer pong playing house party. rats! I'm just sayin,' i saw it b4 just not at this bevmo Oh me and Bevmo go way back from when I turned 21. I used to hate Bevmo cause it used to be a Joanns fabrics but after I turned 21 maybe thats why i fell in love with that store. Screw the sewing and fabric, its time to grow up and drink and binge. But yeah the staff are always really cool to chit chat with, they all seem to have their favorite liquor or beer to persuade me to buy and it even works sometimes. The prices are good and the selection is better, I'd always come in and buy the 1.75liter size of sailor jerry for 19.99.. mmm smooth and hard at the same time just how i like it down my throat. read more

I don't use the "L-word" a lot. I rarely ever feel compelled to say it. But............. I FUCKING LOVE YOU, BEVMO!!!!!!!!!!! And I don't even drink.......all that much. I love this store for the top four points that I always look for when spending money: 1. Organized 2. Clean 3. Friendly 4. Helpful This place ranks very high on my enjoyment scale because even if they fell short on any one of those four points, the rest would be so fantastically taken care of that any short-comings would fall short of noticeable. Friendly staff who know their stuff. All BevMo employees are required to take a class of some sort (or so I've been told by the employees) before being put into play. Some know wines. Some know beers. Some know liquors. Some know food pairings. The list goes on and on and I am impressed each and every time. Special shout out goes out to three particular employees who have not only helped me make fantastic purchases based on my specific tastes, but also because they were tremendously friendly and in a very natural sort of way. Man I wanna work here. 1. Adrian. Shorter young brunette who has cellars at home and grew up drinking wines. Suggested Ghost Pines Cab/Sav and it was worth every penny. Thank you! 2. Lori. Cashier and beer enthusiast with a penchant towards fruit-infused beers and lighter brews. Helped me find a champagne and though she did not drink the beers I enjoy, she offered an amazing level of customer service and attention. I bought an extra white that she enjoyed just because I liked her. I have no plans on drinking it. Thank you! 3. Walter. Manager and honest informant. Recommended a Pinot that was comparable to a more popular label but for half the price. That is something I strive to maintain and rarely see in others. A great big THANK YOU! to you, Walter. Small cigar selection but they do a good job of covering the palate spectrum. Huge liquor inventory with a large selection of Grappa and to my surprise, a few labels of Absinthe. Lots of cheeses, pretzels, mustards, and olives. I could go on and on but you get the picture. L-O-V-E-Y-O-U!!! read more

I'm a huge fan of BevMo for their sodas. I am a soda junkie that occasionally will, particularly on Fridays, unwind with a sugar cane soda. Some call the process of opening your bottle and taking that first sip "getting off work." BevMo has most bigger brands with sugar cane like Pepsi, Coke, Bundaberg, Jones, Boylans, Thomas Keeper and many others. I would like to think that a chain that is both found relatively close to many suburban markets and reasonably priced has something going right for itself. Most of the workers are friendly as well, despite the few that I will see upon weekday trips. You'll note that on weekends it might be hard to get that help, so be patient or bullish to serve yourself. So if you're in the neighborhood, and want something other than your Mexican Coke or Pepsi, I would recommend coming here. I'm sure kids, or the kid in you, will love it. read more

BOOZE! The workers are always so helpful here. Most of them are fun to interact with. Every once in a blue moon you get a stickler of a worker but whatever. I'll be honest though, they do tend to run a little higher on some of the drinks than Target or Smart & Final by a good $2-5 on some items. read more

So Ive been watching this place being built and everyday driving by it, hoping and wishing they would leave their door open on thier lunch break or being able to seduce a sexy assistant manager there in order to look inside, but needless to say, this didnt happen. And like all the winos, bums, AA members, Boozers, social drinkers I had to wait. When i stepped inside, i giggled and smiled my way through the aisles, spinning in the middle of the store with my hands out and laughing a laugh of content. FINALLY !... check it out, you can buy any kind of stuff that gets your drunk. From your regular Sky Vodka to Cow testicle extracts "aged perfectly" , how do you perfectly age cow testicles? beats me...( no pun intended) go there now, its 12 'o clock somewhere read more

I have been getting wine on line from BevMo several years now and love the 5c deal. My previous store to pick up was LongBeach but since my move I use the Katella location. No problem at all until the last two times, the lady manager was not too friendly and kind of snooty! I still will get my wine from BevMo, but for sure, I won't come back here. read more

BevMo always has what I am looking for, seldom do I leave disappointed. Wish their $.5 wine sales changed up, because it feels like the same wines have been on the sale for the past three months. read more

An ALRIGHT location WITH ALRIGHT customer service. I respect that. The last time I went to BevMo! was 2009, 2013 and we offered to buy spirits and champagne for a military party for the retired Vietnam War veterans. The customer service was EH... At least some even helped me and my grandfather choose Andre, Cooks and Korbel Champagne and I want to thank them for their help and I will be back soon. It's been a while since I last saw this place but again my goal is to avoid being negative so I thought it was just ALRIGHT with no mutual feelings whatsoever. read more

I wanted to celebrate my 26 years of living the proper way and also end summer with friends and family so BBQ it was. And I felt it would be proper to have a keg. But where do I start? Never rented one before nor have I ever done a keg stand. But first thought that came to mind was BEVMO. I called the day of about 4-5 times and while most of the 15-gallon kegs were already reserved, I felt it was best if I just walked in and saw all the selections for myself. I went into the back freezer with the store employees and chose the 15-gallon PBR which was the best bang for my buck - $107 for about 120-150 cups of beer. The entire process was pretty smooth and there was a separate aisle for keg purchases and returns. You have to fill out a small form and pay an upfront deposit for the tub and tap (unless you have your own) and also cleaning fees for both. Also there is a deposit for the keg itself but you get it all back as soon as you return the keg..which is whenever you decide to return it! They also have a dolly so you can take it to your car (or they do it for you). I suggest an SUV for 15-gallon kegs. Kegs are cool but definitely should've googled how to keep the foam away. The beer was foam-y almost the entire party. But the next day my friend released the air pressure by pressing this small button on the side of the tap and that helped A LOT. NO MORE FOAM. But also no more keg stands because it was Sunday and we were still hungover. Good luck getting the keg to and from your car! Thank goodness my bf does crossfit and all I had to carry was the tub and tap :) read more

I call the Cypress store at 4:19pm and ask the girl who answered the call if they had a particular liquor filled chocolate in stock. She informs me that they do have the item and that is actually on sale. Concerned that they might not have enough, I asked how many they had and was informed that they had "stacks" of them. I thank her and told her that I will be down shortly. I drive the 18 miles down to Cypress and arrive a couple of minutes after five, and ask where the chocolates are and an associate takes me to where they were. She ask the other workers what happened to them and then informs me that apparently they must have been sold. Store management should consider training their personnel so they will not be inept at their job. read more

Wine and beer tasting most Saturdays from 2pm-5pm. Only $.05 / person, not / sample. Also have cheese, crackers, and Italian meats to clean the palate. It's like a picnic! Great way to start a Saturday evening! read more

This place is awesome...if you're 21 or older. For the longest time, it was the only place around that sold Leinenkugal Sunset Wheat by the bottle. Not too many places then (and now) can claim that. My friend Chris L. and I would go here and split the cost of a case of the stuff, since it was on the pricey side (but so worth it). We'd also try out some of the more premium beers and rare items and bring our discoveries back to our other friends. The store is very well kept and well lit. They seem to have lots of wine tasting events as well as beverages from all over the known world. What isn't explicitly stated in the name of the place is that BevMo really is a front for one of the largest booze sellers around. If you come to BevMo to buy Coca-Cola, you may be laughed at...but you'll eventually get your soda under heavy snickers. People come here to stock up on wine, liquor and beer. The best comparison is likening this store to a Costco...that just sells drinks, mainly of the adult variety. The place also serves compliments to "beverages," such as chips and jerky. Come to think of it, the place is actually a pretty manly store, but not as rugged so as to ward away individuals of the female persuasion. They do have a club membership...which I actually signed up for back in Newport Beach when I was in college. I still don't think I have reaped the benefits of being a club member, but hey, they have a way to track down the kind of shit I like to drink and can notify me of when that shit's on sale. The reason for the -1 star? The prices. I think they're on the high side, and can be lowered to satisfy the masses. read more

There was a long line of people outside and a long line of people waiting to goes to the register and a large group of employees sitting in the center of the store talking to one another, joking not working. I recommended to the assistant manager on staff they should open up another register and she walked away saying I'm sorry I can't hear you I'm hard-of-hearing, whole giggling even though I had a mask on and she responded to me each time I challenged her management style. To claim a handicap as an excuse is deplorable and disgusting and I do not recommend anybody solicit this store. read more

Love! Love! Love! I feel like this is a must-have business for people looking for good deals... and lots of booze. They have an extensive selection of wine, and I actually found this type of Moscato that I was searching for online. This is also a place to go if you're planning a Vegas trip.. you can get tons of bottles and they have mixers and cups as well as snacks and all that good stuff. It's a one-stop, happiness shop! I will be coming again soon to try some new wine! read more

Great buy one, get one for 5 cents sale on wine going on right now! This was the first time I went and I will definitely be back! I'm not sure why you need a card though? Also, minus 1 point for locking up the Grey Goose?! Come on, it's not that expensive.... read more

Bevmo always seems to have something I have to have. Their huge selection of wine actually makes my head spin sometimes but with their great customer service and extremely knowledgable staff, I seem to walk out with just what I was craving. Love that they carry a bottle of just the olive juice for my Dirty Martini's as I hate when my olives sit in the fridge with no juice becuase I have used it all... Love their 5 cent wine sales!! Great vodka selection & their mini alcohol bottle display is just so darn cute, I can't help but grab a few. read more

I went in on Nov 4 and apparently purchased a Michaels Irish Cream that was already EXPIRED. The cream had completely separated into a layer that hardened to a point I actually couldn't pour anything from the bottle. I tried using it that night. It's not a brand I normally get so thought maybe there was a difference and stuck it in the fridge until I thought about using it tonight and it was still clear that the liquid and cream were separated and the cream was just chunks. Stank like egg nog. Just a waste of money but doubt there's anything I can do about it. Other than this review. read more

I love their 5 cent wine deals! Parking is never a problem at BevMo, and the service at this location was extra informative. They gave recommendations at check out and were extremely friendly. I picked up about 7 bottles. My sister bought some vodka and caviar. GREAT selection! read more

All type of alcohol you want and need and can get is here at BevMo!! During the world cup I went to a few places that I knew sell Imperial Beer (Costa Rican beer). But no one had it so I tried going to a few Bevmo's and the one on Katella did not have it but I got the best customer service from a young man that was working. He went above and beyond trying to call different stores until we found one that had what I was looking for. There wasn't very many cases left so he requested they be put on hold for me. BTW you should try la Cerveza de Costa Rica it is deliciosa!!!!! read more

I love this place. I feel like a kid in a candy store when I am there. The staff is really friendly, helpful and knowledgeable. They have a large selection and great deals. Beer tasting anyone? GO there every Friday! I personally haven't had a chance to go yet but I am sure it is pretty cool. Everything is categorized according to the type of drink it is and the country its from. I usually go in there to buy some Chimay aka, sweet nectar of the elder Gods. LOL. This place is the best!! read more

Great service and everyone is very helpful I would go to other BevMo stores and no one would know anything and the employees were all rude but right here everyone helps me out and anyway that I need and they're pretty cool and they sometimes hook it up! read more

*COSTCO OF ALCOHOL and unique soda drinks. *I come to this location more since it's close to my work. I used to goto the Pasadena one but it's kind of far from my house. Plus the Cypress location isn't packed at all...it's never too busy and there's always inventory stock. *Always have the 5 cent wine sale. HUGE selection of wine. *HUGE selection of beer. From shitty big brewery domestics to fine crafted belgians. Scaldis 12% kicks you in the ass. *HUGE selection of liquor. Basically any brand you can think of...they have. *Bar accessories, kegs (over 100 diff. selections), gifts, glasses, anything you need to throw a kickass party. read more

Great prices and amazing customer service! They often have great sales but sometimes I do compare with Total Wine. Sometimes Total Wine has better deals and sometimes Bevmo does. I recently have been coming in for their buy 1 wine and get the second for 5cents. I noticed that their "regular" price for the wine is higher than usual but with the buy 1 get 1 for 5cent, it is still a bit of a sale. read more

Got beer kegs here for the bar at our wedding reception. Probably not the cheapest place to get beer kegs (and other alcohol), but it is the best if you want free delivery and not worry about how to get your heavy kegs to the venue on your wedding day! We ordered 2 beer kegs and then ordered some extra alcohol so that we could reach the $500 minimum for free delivery (otherwise, delivery would've been around $100). The beer kegs alone came out to $370 (1 blue moon and 1 heineken). The $500 minimum for free delivery doesn't include the deposits you pay for the keg, tap, and bucket rental which is like $220 refundable). Plus there's like a $9 cleaning fee per keg bundle. I think the sheet says all keg orders should be placed at least 3 days in advance, FYI. 5 cent wine sale is great, which we thought about taking advantage of for the wine at our wedding (cheapest wine is about $10 regular price), but we ended up getting $4 wine from Trader Joe's for the wedding. read more

On my way to my BFF's house to enjoy some poolside chillin', I decided to stop by this BevMo location to pick up a bottle of Veev Acai Spirit (http://www.veevlife.com/home.php). Not knowing why type of alcohol it was, or where it was located in the store, I asked the man at the counter if he'd ever heard of Veev alcohol. He looked at me puzzled and a bit irritated, then he asked one of the girls behind the other register if she knew what I was talking about. She asked, "Is it a spirit?" I've never heard of a spirit, so I said, "Yeh, maybe" then laughed. She walked me over to the spirits section and there it was - the last bottle of Veev, on sale for $26 and some change - usually $29.99. I tried to avoid going to the less than friendly man's register, but I didn't have a choice. He was the only one open. He rang me up, but by now, he'd changed his tune and even apologized for deferring to another employee, saying that he'd never heard of the stuff. Maybe he could tell that I was irritated with him. Who knows. I think I'll stick to the BevMo in Long Beach. They're always nice and helpful. read more

They all know me on a first name basis. This being a glorified liquor store, I'm not entirely sure that's a good thing... Anyway, This is a great place for buyin booze and such. Of course I usually walk straight to the back and open cooler door #2 and go right for the Belgians. Yum! They've got just about any beer you can imagine. Prices are generally less than even grocery store sale prices, so that's an added bonus as well. Wine... I guess is good? I'm not much of a wine drinker. And they've got enough spirits to choke a camel! mmmm Jameson. Yeah... maybe its time for an intervention. read more

This has to be one of my fave locations. Again I must say I am quite impressed with the level of customer service I received from Bevmo and this store in particular. I was looking for a hard to find Scottish Single Malt Highland Whisky and the store manager Mark emailed me back and said he was going to look for it through a distributor for me. Unfortunately, the distributor did not come through. He found 1 bottle in all of California and he promised to hand carry from Torrance and let me know when he got it. Sure enough I get an email this morning that it arrived. Customer service at its finest. Thank you again! read more

BevMo! - Thank you again to the store manager Mark from the Cypress, CA store for finding this hard to get whisky for me. - Beer, Wine & Spirits Near Me - Cypress, California

Good place for all your party needs. Wine sale is great. Look for Mr. Fong's recomendations. He always seems to hit it right for me. Also try the wine and beer tastings, very cool. Deli is ok too. Very helpful staff. read more

I always have great experiences here with customer service. The staff are super friendly and help me hunt down anything hard to find. They don't always have things I'm looking for (so far a wine from Argentina and small, flavored soju bottles) but they have pretty much everything else (and at great prices). read more

The store well stocked well lit and has a nice variety of meats, cheeses, crackers, glassware and cigars to go along with your favorite drinkables. I like the points system and the Wilford Wong reviews and recommendations. The descriptions are helpful and I have found some cool things I would not have otherwise bought...and then ended up liking. Staff seems stretched thin, not enough help when you want it, the few that are there running around trying to put stock on the shelves. I can understand why one reviewer didn't think there service was all that. read more

I have not shopped here enough to have a good feel for the store. I actually popped in because we needed more beer for a party. I was geeked to find out that they carry full cases of Angry Orchard Cider. I have only been able to find variety packs at other places. The store is small in comparison to Total Wine, but their stock seems to be well placed. I was overjoyed to find Molsen Canadian here. I am from the Midwest and Labatt's and Molsen are beer staples. This is the first place I have found it here in CA. Good on ya BevMo! read more

Had to ask for service several times before anyone would unlock the cabinet. Female manager repeatedly told us to wait "just a minute". Finally got what we needed, and then she told us to wait in a different line with the SLOWEST check out guy who ultimately refused to let my husband buy anything because I didn't have ID. Horrible customer service. Unimpressed bevmo. You no longer have our business. Waste of time with a ridiculous store policy when we are both clearly over 21. Manager looked like she was 12. She shouldn't be allowed to work there since we can't buy alcohol WITH an ID!!! read more

Yay, Bevmo! By no means am I an alkie, but I was quite pleased that Bevmo carried shipping boxes to prepare me for my trip to Napa. The staff associates here are extremely nice and know their alcohol. I love that they make small talk with you and ask you where you're going and get excited about little things like Napa. It shows me that they love what they do, even if it is just your local Bevmo in good ol' Cypress. Tip: Sign up with your phone number to accumulate Bevmo points. I've never gotten enough points to benefit me, but you will if you frequent Bevmo enough. On another note, I would like to know if they carry Karl Strauss' Windansea Wheat... nom nom =) read more

I felt like I died and went to heaven!...lol. A beer lovers paradise! Staff is excellent and helped out when we needed them. read more

Went on Saturday afternoon at the Cypress BevMo. The guys Ben and Mike were great. Had to exchange a bottle and they made it all work as well as provide a great recipe for Sangria. Also, they had the wine tasting as well 2-5 pm and had actual glass wear which is comparable to Costa Mesa. Long beach has great people but stick to Costa Mesa "Ron" and Cypress for the wine tasting. They have cheese as well and provide a great atmosphere. There was a wedding etc so I would say about 11 bottles of wine to try out. Amazing day to taste for sure... we didn't expect it and were just going to exchange two bottles but ended up paying for about a case and a half. haha... It was good stuff. The 5 cent wine sale rocks at BevMo. Check it out and see you there. Erik read more

good selection nice staff when asked about items though they arent too knowledgable -- they always say i can look it up on the computer. lame. but at these prices youre not going to get experts yay for their 5 cent sale! read more