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    Beverly Cemetery

    3.7 (3 reviews)
    Open Open 24 hours

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    Gatling's Chapel

    Gatling's Chapel

    (39 reviews)

    Brainerd, Washington Heights

    I had the misfortune of attending the service for my first cousin's wife, who passed away too young…read moreat the age of 68. The review is for the service itself, not what my family experienced in making the arrangements. But if full disclosure, they had no complaints. Gatling has two floor and what looks like a basement as well. You can walk up stairs to the rooms on the second floor, but there are also elevators for those that need it. The room itself was well maintained and the sound system was good. The service itself was very well organized. It started on time and the pastor conducting the service kept everything on time and moving as intended. I was most impressed that they respectfully told the crowd that only certain representatives of my cousin's family and friends would be allowed to speak; everyone else could share their stories at the repass. I loved this. While everyone in each group got to go up on the stage, one person spoke for them. My first cousin (the husband) did not go up, but that was cool as it was his choice to let his kids have their say. The entire experience was handled very professionally. I was impressed at level of professionalism of the staff. Everyone was courtesy in greeting me, directing me to the location where the service was being held. The parking staff was also nice, directing me to a space that would allow me to leave early as I had another memorial event to attend later that day. They still have the screen outside for drive by visits, but it was not on that day. Yes the decor is dated but it was clean. I loved that the staff were all in they same uniforms for the most part. There were 1-2 gentlemen who were in suits, but the maroon colors were a nice touch. All in all, for a sad event, this was handled in a well organized manner. You tend not to want to think about future plans, but this would be a place on my list. Professional, organized and on point with the time management.

    When we arrived, the first "sorry for your loss" came with no eye contact and sounded like a bored,…read morerehearsed script -- and that set the tone for everything that followed. It became clear very quickly that this funeral home is focused on money and volume, not compassion or care. Our service was rushed from start to finish. We were repeatedly interrupted with unrelated parking announcements. In the middle of my mother's honoring song -- a moment that mattered deeply to us -- the staff told us to turn the volume down so they could make yet another announcement. Although we arrived on time, they still cut our service short just to move on to the next one. Her slideshow wasn't even properly set up. Only one screen was turned on, leaving half the room unable to see her photos and memories. That level of carelessness during a final tribute is unacceptable. There were no tissues for mourners, no direction or support from staff, and no sense of leadership to help guide us through such an important moment. The entire experience felt cold, rushed, and transactional. To make things worse, they removed one of her songs from the obituary without explanation or permission. That was a personal detail we carefully chose to honor her life -- and they simply erased it. For a service that cost nearly $10,000, we expected respect, professionalism, and a facility that reflects dignity. Instead, the aesthetics are dated, uninviting, and in need of serious investment. The staff appears untrained, overwhelmed, and more focused on packing in back-to-back services than honoring the people entrusted to them. My family has used this funeral home for years, but after this experience, that ends with me. My mother deserved better, and families deserve to know what they're walking into. I hope people start paying attention and choose a place that truly cares instead of one that treats grief like a business transaction.

    Calahan Funeral Home - The Calahan Family is here to serve your family.

    Calahan Funeral Home

    (17 reviews)

    Englewood

    It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

    My mother's funeral was at Calahan Funeral Home and it was a disaster. They stained the back panel…read moreof the coffin and did not say anything. We discovered the stain and they refused to pay the expedited shipping fee because they said it was too much. The services was the next morning and they gave me their word they could replicate the design on it. I found out the day of the services they did not put the correct design on the back panel. I was devastated! The obituary was terrible. It looked unprofessional and we followed exact guidelines to get it done on time. I spent days working with the printer to get the obituary the way we wanted it. We missed the first hour to see my mom dealing with the printer. They were unorganized and we spent all of our time trying to get things done rather than grieving for my mom. I would not recommend Calahan Fineral Home. I am still devastated at what we went through dealing with them.

    Beverly Cemetery - funeralservices - Updated May 2026

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