1. Beverly Ridge Funeral Home

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Chicago, IL

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Beverly Ridge Funeral Home

5.0 (12 reviews)
Open • Open 24 hours

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Review Highlights - Beverly Ridge Funeral Home

“At the most difficult time in a families life they have the understanding & compassion that is very hard to find these days.”

Mentioned in 4 reviews

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Gatling's Chapel

Gatling's Chapel

(40 reviews)

Brainerd, Washington Heights

Gatlin is a bit "extra" in my humble opinion and I'd recommend AA Rayner & AR Leak for funeral…read moreservices. Their funeral directors are friendly enough and the quality of the services and presentation/preparation is acceptable but it just isn't as professional in its presentation as others.

When we arrived, the first "sorry for your loss" came with no eye contact and sounded like a bored,…read morerehearsed script -- and that set the tone for everything that followed. It became clear very quickly that this funeral home is focused on money and volume, not compassion or care. Our service was rushed from start to finish. We were repeatedly interrupted with unrelated parking announcements. In the middle of my mother's honoring song -- a moment that mattered deeply to us -- the staff told us to turn the volume down so they could make yet another announcement. Although we arrived on time, they still cut our service short just to move on to the next one. Her slideshow wasn't even properly set up. Only one screen was turned on, leaving half the room unable to see her photos and memories. That level of carelessness during a final tribute is unacceptable. There were no tissues for mourners, no direction or support from staff, and no sense of leadership to help guide us through such an important moment. The entire experience felt cold, rushed, and transactional. To make things worse, they removed one of her songs from the obituary without explanation or permission. That was a personal detail we carefully chose to honor her life -- and they simply erased it. For a service that cost nearly $10,000, we expected respect, professionalism, and a facility that reflects dignity. Instead, the aesthetics are dated, uninviting, and in need of serious investment. The staff appears untrained, overwhelmed, and more focused on packing in back-to-back services than honoring the people entrusted to them. My family has used this funeral home for years, but after this experience, that ends with me. My mother deserved better, and families deserve to know what they're walking into. I hope people start paying attention and choose a place that truly cares instead of one that treats grief like a business transaction.

Calahan Funeral Home - The Calahan Family is here to serve your family.

Calahan Funeral Home

(14 reviews)

Englewood

You people referred me to Heights Cremation to do my father's cremation. That place was lower than…read morea junkyard and had I known I wouldn't even have sent my cat there. When the news broke you didn't even alert me to say what had happened. If you knew how lowdown dirty and raggedy that place was and you still referred them to grieving trusting people may God have mercy on your soul.

It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

Beverly Ridge Funeral Home - funeralservices - Updated October 2026

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