After much research reading reviews on washing machines sold in local stores, I realized I was…read moretaking a risk no matter what machine I purchased. I decided to go with a Speed Queen TR5003WN top loader which was sold at Premier Appliance Store San Diego. Alex greeted me and since I already decided what I wanted to purchase, he answered all my questions/concerns without hesitation. I didn't have to wait in line to be helped as I have experienced in the local stores that sell appliances. Alex said the washer could be delivered the next day. The process of purchasing and delivery was very easy. For delivery, one did not have to disconnect hoses, etc. in order for the new unit to be installed. The delivery team did everything and made sure the washer was properly balanced. I choose the Speed Queen because of its history with longevity. Yes, it is expensive. Considering how much I paid for my last washer (4 1/2 years old) and the repairs which did not solve the problem, I am really hoping Speed Queen lives up to its reputation. I purchased the washer 12/1/2025 and I am very happy with it thus far. For those concerned about noise, it is very quiet during the wash cycle and a bit louder during the spin cycle as one would expect. Based on my experience, I would recommend Premier Appliance Store San Diego.

The only positive experiences I had with this company were the woman who scheduled my appointment…read more(she was great to work with) and Felix arrived at my house on time and my microwave now works. I was told by the scheduler and Felix that the service call was $85. After arriving, Felix pulled my drawer microwave out, put it on the counter and opened it up. I was working from home in the room next to the kitchen (with the door open). I came out and checked on him, every 10-15 minutes. He never said anything to me. About 45 minute later, he put the microwave back, asked for help with the plug and say it was working and that there was something shorting it out inside and that he had cleaned it and the it was working. That was the first thing he had said to me since he had started work. He asked for a cup of water to test the microwave. He then told me I would be $385 dollars. There was never a discussion of the work he was undertaking or that he was doing anything beyond looking inside the microwave. He got defensive when I pointed out that he had not given me a quote for work beyond the service call and did eventually come down but not after trying to bully me. He started quoting replacement costs for parts that he did not replace (that were also covered under the warranty so not even relevant). Even after he came down in price for the work, he tried to guilt me by showing me invoices for unrelated work on other microwaves. It was incredibly unprofessional. While he was clearly qualified, I would avoid this company or at least be prepared to know your rights as a consumer and be ready to advocate for yourself when it comes time to pay the invoice. We won't use them again.

Gifted was great and very knowledgeable about the plumbing products in the store. He was a very…read morevaluable resource

I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

I didn't use their service, but I HAVE to leave a review. So the previous owner of the house had…read moretheir stickers on the washer/dryer they left behind. I was having issues with my refrigerator, so I contacted them via their website form. The owner (Mr. "Tad" Tadeusz) called me shortly after I submitted the form (talk about quick response!), and I explained the symptoms. Dude just straight up said "Ahh that's an ice-build-up in the fan housing." He proceeds to tell me how to fix it, that it's straight forward, and to call him back if it didn't work. Modern fridges with the freezer in the bottom has so many shelves and such that it blocked my view of the vents and the ice build-up. When i removed all the shelving, I finally saw some ice buildup in the vents, just as Mr Tad assumed what had happened. I mean I wouldn't have minded for them to come and to pay for a professional to give my fridge a once-over to ensure it's tip-top shape. But I did as he said, and the issue resolved!!! As instructed, he told me thoroughly clean all the seals, and turn off the fridge to defrost the freezer so it all melts. I finally ate most of the food to do as instructed, I placed what remaining food in coolers, and gave the fridge a good clean and melted all the ice. Issue resolved!!!! No wonder the previous owner kept Mr Tad's business' stickers all over the house. I'm glad he did! Now I have my go-to appliance man for life!!! This kind of integrity is incredible! The man with decades of experience, knew the issue over the phone immediately, and gave me DIY instructions! I'm a consultant and I charge clients for my experience and advice because that's my job. Mr. Tad is a better man than me!!!

Fair price... fast service ....knows exactly what he's doing....great job …read more... Highly recommend

Quality: 4 Value: 5…read moreService: 5 Had our dryer squeaking and called to get service. Vitaly was day the next day and immediately got to work. Disassembling the dryer identified the issue in the rollers. After cleaning the whole dryer, he put the machine back together. Unfortunately, the reassembly couldn't get the same tightness in seams than before the service. That said, the service was worth the cost and was done professionally.

My oven suddenly stopped working few days ago . I was not sure what to do with Christmas coming up…read moreand I have whole family coming over . My aunt recommended ARP to me, because she had a wonderful experience with the company . I called ARP and the booking was extremely easy and fast, they gave me 1 hour time frame for the next day . On time , the technician showed up and was very nice and knowledgeable, he then diagnosed the issue and explained everything to me . After he provided the quote i agreed because the price was reasonable and I trusted his expertise. The tech quickly got the part from his car and as able to replace the part within 15 minutes and the oven started to work perfectly fine. I gave it a day before writing this review to make sure everything is working properly . I am very happy with the service !!!

I've been using Aztec Appliances for at least 10 years. My husband and I manage about 60-70…read moreproperties Downtown San Diego in Highrises and appliances are getting older. I have a person named Al and I email him with a model number and it doesn't matter if it's an older model he just matches it with a new one. (858) 987-5777 ask for Al. They have the best delivery service and my favorite person is Cesar. In 15 years he's never caused any damage and he is so polite. He can install any appliance it doesn't matter what it is. You won't be disappointed!

I had a super positive experience working with Dawn, the customer service specialist while also…read morehaving a negative experience working with a specialist, Jesus while purchasing a washing machine. After purchasing a washing machine on the website, I got a same-day call from Jesus and was told it would take about 6 days for the model I ordered to arrive from the manufacturer. 6 days pass, 7 days pass, 8 days pass, no update from Jesus. I call Jesus on a Saturday for an update and was told to send an email in 3 days because he's out on Monday. I wait 3 more days and sent an email the morning of the 4th day about the situation. No response all day. So I decided to call Jesus and was told over the phone that there is likely no available stock from the manufacturer for that particular model, I was offered an alternative at a discounted price. I took a day to think about it and decide to move forward with the alternate model at the discounted price. I ask for an updated invoice. I am told an invoice will be sent. No invoice was sent to the email on file. I continue texting Jesus about the unit and I ask again for an invoice to be sent to a different email just in case the first one bounced somehow. I wait for a day or two, no invoice yet but agree to have the washing machine delivered because it had been over 2 weeks since I made the initial purchase. It's the day of delivery and I still haven't gotten an invoice from Jesus. I call Aztec Appliance for customer support and get connected to Dawn. Dawn was so helpful in the situation with the way she was able to gain a better understanding of what had happened thus far. She was able to confirm that the info Jesus shared with me about the original model's unavailability was true and sent me a copy of the invoice (third times the charm). The delivery and installation of the unit was smooth. Their team was quick and efficient. Unfortunately I had to call Dawn again to clarify the fact that the invoice indicated that the unit I received was an open box model and was concerned about the viability of the manufacturers warrenty. The fact that the model I received was an open box model was never disclosed to me by Jesus. It was extremely disappointing to work with Jesus i.e. nonexistent outreach to provide updates, undelivered invoices after multiple requests, lack of transparency for items sold. TLDR; Dawn is amazing. If you have a chance to work with her, you'll have an amazing time at Actec Appliance. I wouldn't like to have my order serviced by Jesus the next time I choose to purchase something from Aztec Appliance.

Got recommended through a Facebook post and definitely didn't disappoint…read more Came out fixed our dryer in no time. Amazing work, great communication, and work completed in a timely manner. Would definitely recommend!!!

Update... Ryan stepped up to the plate and hit a home run! Microwave door repaired and ready to use…read moreagain. Thanks again Ryan and I appreciate you making it right. I strongly recommend Vortex for all your appliance repair needs!

I went to Reece Bath & Kitchen with my designer, and from the start I felt pushed hard to only shop…read morethere. It made me wonder why, so I called to ask a simple, reasonable question: does my designer receive a commission? I spoke with Ben, who told me no, but then immediately went and told my designer that I'd called worried about a "kickback," which is absolutely untrue. That alone was unprofessional and unnecessary. Ben also promised to email me more budget-friendly options. He never followed through, likely because of his relationship with my designer. Instead of helping the actual paying customer, he protected his connection. Overall, it was a frustrating and disappointing experience. I could have easily gone to Reece on my own since their staff is usually knowledgeable and helpful, but this experience felt biased, unprofessional, and definitely not customer-focused.

This is a little bit of a mixed review. We dropped in to Reece's and received such helpful support…read morefrom one of the sales associates. She walked us through the gallery and helped us curate a list of fixtures for our bathroom remodel. As she walked us through pricing and our options, she asked us to please see her if we were to move forward with our order, as they work on commission. She had invested so much time in us that we felt she was owed our purchase. She told us we should expect a call from her on Monday with updates on pricing. Monday came and went without hearing from her. I sent her an email to follow up, but never got a response. I was so surprised! After all the time she spent helping us, we thought she'd want to process our order. We had everything ready to go but never heard back, so we ultimately went with another store where we got a response. It was such a strange experience and I'm not sure where the breakdown was. Great in store experience, but then no follow up.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Amazing communication, clear and upfront without automatic forms as part of the initial response…read more Timely and professional, took his time to diagnose the issue, review the diagrams and get the parts. Reasonable rates and explained the repair in detail. Give them your trusted business.

I was always overcharged and annoyed at poor service for any of my appliances, that was until I…read moreused Fix-it Pro Appliance Repair. Washer/Dryer and Fridge all fixed quickly and affordable. Quick response as well so I didn't have to listen to crappy music on hold for 45 minutes and get transferred 4 times. I highly recommend this service for any and all appliances 10/10

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.

Super helpful staff who actually didn't take my money and instead offered insight as to what could…read morebe wrong with my washing machine and what steps I could do to mitigate the flooding issue I have. Gave me honest feedback and recommended I find a plumber to inspect instead. Really appreciate the friendliness. Would recommend.

We always are happy with Techron. They have fixed our dryer and refrigerator, and our daughter's…read moreoven and refrigerator. They are usually available the same day or next, the repair guys are friendly and experienced. They don't overcharge and try to find the least expensive solutions. They let us know when they are coming.