Very informative and understood our needs. Did not feel pressured to purchase a more expensive…read moreproduct. I have lower back issues and they educated me on different types of materials used on beds that would fit my needs. Unfortunately, I don't remember the gentleman's name, but he was very pleasant.

We had such a great experience with Andy! From the moment we walked in, he was welcoming, down to…read moreearth, and incredibly genuine - not pushy at all. He really listened to what we needed and helped us find the perfect mattress without making us feel rushed or overwhelmed. You can tell he actually cares about helping people, and that made all the difference. Just an all around cool guy who knows his stuff ad treats you like a human, not a sale. Highly recommend asking for Andy!!

We came in looking for a new bed after our dog completely destroyed our old one. Troy was…read moreincredibly helpful and knowledgeable, and never once felt pushy or like he was trying to upsell us. He took the time to really understand our needs and gave honest, informative guidance, which we truly appreciated. You can tell he genuinely cares about helping customers find the right fit. Bonus points for his dog Bentley, who is absolutely awesome. Highly recommend this place to anyone looking for a quality bed that helps you rest and recharge every night.

Reasonable price, wide selection and good service. Richard was knowledgeable and helpful in our…read morechoice of mattress. We were pleased with our experience. Delivery was on time.

Excellent products & prices! Glad they have a kids playroom…read moreto keep the kids occupied while we shopped, that REALLY helped! Check this place out if you want a nice mattress at a great price.

These people know their stuff!! They asked some questions and then recommended a couple mattresses…read more But I'm the weirdo that has to try out everything, so they very graciously and patiently pulled out a ton more mattresses for me to try. And, of course, I went back to the second one they recommended LOL. But they NEVER made me feel like I was being a pain and joked with me and were so friendly the whole time. I have hated our old mattress for 15 years and now I love our mattress!

We had an amazing experience at Bob's Discount Furniture! Our salesperson, Remy, was absolutely…read morewonderful. She was incredibly kind, knowledgeable, and took the time to explain every detail about the furniture we were purchasing. She never made us feel rushed and answered all of our questions with so much patience. By the end of our visit, she honestly felt like family. The furniture we purchased is beautiful, very well made, and incredibly comfortable. We couldn't be happier with how it looks in our home, and it's exactly what we were hoping for. The delivery team was just as impressive. They were friendly, professional, and took their time putting everything together carefully. Before leaving, they made sure everything was perfect and that we were completely satisfied. We did have one issue with a piece of our furniture, but the delivery team immediately stepped in to help. They contacted customer service on our behalf, and the issue was taken care of quickly and without any hassle. Based on our experience so far, Bob's customer service has been outstanding. It's been a refreshing change compared to other furniture stores where getting help can be frustrating and time-consuming. Overall, we're extremely happy with our experience from start to finish. Great customer service is hard to find these days, and Bob's Discount Furniture exceeded our expectations. We'll definitely be back for future furniture purchases, and we highly recommend asking for Remy if you visit!

I've seen many TV advertisements for Bob's Discount Furniture and, with our old, broken down sofa…read moreon its last leg, decided to give them a visit when I realized one had opened up in the shopping center near our home. I was actually surprised at the quality of the furniture at what were, indeed, discount prices. There's lots of selection, and our salesperson, Marisol, accompanied my wife and myself to field any questions as we browsed their showroom. Being a weekend, she graciously offered us coffee or snacks that were available onsite for their clientele, as well. We found the perfect sofa with twin reclining seats and a lighted, fold down center console with phone charging USB ports and even two power outlets, AND at a reasonable price. In fact, with the option of either power or manual reclining buttons, we saved even more by choosing the manual - though the power recliners weren't that much more expensive. The sofa also came with a 5-year warranty covering workmanship defects and incidental damage protection (accidental and/or pet-related stains). When setting up the delivery particulars, we were pleased to learn that Bob's delivery team could also haul away our current sleeper sofa (which is unbelievably heavy and cumbersome) for a nominal fee - good riddance! They were able to schedule delivery in less than a week (purchased on a Sunday; delivered on the following Friday), and the delivery crew was prompt, efficient, and courteous. They set the couch up, tested all functions, and ensured the recliners were an appropriate distance from the back wall when activated. They even texted a day later to follow-up on our satisfaction with their service - and we definitely were. I'm sold on Bob's now and intend to return in the near future to purchase some inexpensive hide-a-bed futons for the loft of our cabin. They have some really great deals!

Very nice and reasonable! We walked in knew what we needed and was out in minutes. No up sale no…read morepressure !!!

Great place and the best matress. Great help. Good quality mattresses and prices thanks for…read moreeverything. Gary lewis

The service, selection and price point was spot on. They have an electronic bed that analyzes your…read morebody and what degree of firmness is best for your body type. The gentleman waiting on us was very patient, answered all of our questions and help us choose the best bed to meet my mother in laws needs. She is 95 years young and she really appreciated the way she was treated.

I was looking for a new bed and stop by this location to browse the options they had. After heading…read moreinside, Ana was the one that helped answer all of my questions. I told her a few of my preferences and she showed me options that met that expectation. Throughout the interaction, I really felt she had my best interest in mind and helped me find the best deal. After choosing a bed, I was able to work out a delivery date with them. On the actual day, the delivery staff was very efficient. They came on time, moved the bed inside the bedroom, unpacked it, and left. It was a positive experience from start to finish.

Do not buy this brand. I paid $4,000 and my back has always been killing me. I tried to upgrade but…read morethey wouldn't let me. Buyer beware In response to the response I received - I already tried talking to you guys at the store, and I have called that customer service phone number dozens of times. At this point I can say both this store AND corporate are at fault. Bad products. People need to know. This is where I purchased this mattress, and nobody could help me. My back should not be in this much pain

UPDATED to Business: If you read my review, my issues is with the durability of the bed AND the…read moreservice after. Sleep Number can't separate the sale from the service no matter how hard a store will try. Much like a Toyota dealer can't separate itself from the dealer service it provides to an owner of the vehicle. It doesn't work that way. It's Sleep Number sales & service. Same name. Same company. I'm disappointed in the response to have me "call a number (that I have with no assistance) and to read the fine print." Might as well spend a day reading the fine print on a credit card as well. Sleep Number, don't offer an extended warranty if it isn't a true extended warranty. I'm not sure if this is just a commission driven sales benefit but it certainly wasn't worth the money that was paid for it as a customer. Original Review: Love the bed, not the service. And you WILL need service. We purchased a $10,000 bed from them with all the bells and whistles. A year and a half later, one of the air mattresses developed a leak. $160 and that was with the extended warranty. A year after that, the heating element went out. That is another $160ish. Wouldn't be so bothered had we not purchased the extended warranty. There are all kinds of fine print limitations to it. Think when you buy a number to bumper warranty (you think) only to find out later even basic things aren't covered. Do I love the bed, yes, it's our second one. But for $10,000, I would try another brand due to poor customer service after the sale. So many options today and a lot less expensive. Sleep Number, contact me if you can help.

This is a five-star mattress shopping experience, bar none. Paul is the type of knowledgable…read moresalesman that just simply doesn't exist anymore. He is honest and helpful and just so darn sweet - I had been overly shopping and researching and was driving myself mad. Paul's expertise and willingness to help gave me the confidence to finally just - make a dang decision. And I landed on just the perfect one: a Posh and Lavish ultra-plush (its not THAT soft, all-latex mattresses just tend to be way firmer) with pricing over 1k below the manufacturer's website's listed MSRP. Paul was responsive via text and was so kind and communicative throughout the whole process. And made delivery a breeze. The whole shopping experience was the best, most honest - no weird and sketchy warranty policies, this man just really wants to find you your perfect bed. Thank you, Paul! To boot, he also offers unusual, hard-to-find mattress models - my father-in-law sleeps on a mattress that's as firm as box spring, and I was excited to discover that Paul stocked those sorts of options too. All across the spectrum. I can't wait to go back and give this wonderful man more of my business.

We bought our first mattress from Paul 15 years ago, and upgraded only 4 years ago to switch to…read moreKing size. In addition, we bought mattresses for our kids. These are the best, most comfortable, non gimmicky mattresses ever!! Along with that, the customer service is impeccable! We had a small issue and Paul came to our house to solve it!!! We highly recommend Costplus mattress!!