We had a great experience working with Bill Steiner at Ortho Mattress. From the moment we walked…read morein, he provided excellent service--friendly, attentive, and never pushy. His salesmanship really stood out; he took the time to understand what we were looking for and guided us through the options with clear, honest explanations. Thanks to his help, we found the perfect bed, and we couldn't be happier with the quality and comfort. The whole process felt smooth and stress-free. If you're looking for someone knowledgeable and genuinely helpful, Bill is the person to see. Highly recommend!

My dad and I visited the Ortho Mattress showroom in Glendora and had an absolutely wonderful…read moreexperience with Bill. He was very patient and took the time to ask detailed questions about my needs when purchasing a mattress. I really appreciated that he presented several mattress options at different price points to fit my budget, and he thoroughly explained the delivery service as well. Most importantly, Bill provided my dad and me with outstanding old-fashioned customer service, which made the entire experience exceptional. My father was especially impressed with Bill's professionalism and kindness. Thanks again, Bill, for making this such a phenomenal experience!

This mattress firm is in the most perfect location Route 66 Glendora. The mattress I have now is…read morekind of beat up and I was in need of a new mattress so I decided to go in here. I was greeted immediately by friendly guy. Can't remember his name, but the letter of his first name starts with a G. He was very knowledgeable and very friendly. I felt very comfortable and had decided on the bed. The purchase price are a little high compared to when our last purchase a mattress, but they did offer me some really good deals so I will be coming back and making a purchase. Thank you so much.

Very informative and understood our needs. Did not feel pressured to purchase a more expensive…read moreproduct. I have lower back issues and they educated me on different types of materials used on beds that would fit my needs. Unfortunately, I don't remember the gentleman's name, but he was very pleasant.

First time visit. We loved it. Troy and Bentley, his dog, are the best! We arrived knowing only…read morethat we needed a new bed and left with an armful of info that is helping us talk about what we really need and want. We'll definitely go back and buy our new bed from this company. Amazing experience; if only all customer service was like this!

I hated the foam mattress I bought a few years ago and didn't want to make the same mistake again,…read moreso went in to Bedtime Mattress to test the beds and return to a coil mattress. Blake was very helpful and relaxed. I don't love it when someone talks your ear off offering all kinds of opinions, when I usually know what I want. I like a softer touch. Blake was really kind and just offered information when I asked or when he could see me pondering something. I found the mattress I wanted and he didn't try to upsell me to something I wasn't interested in, which instills trust. He made the whole process very easy, even coordinating a pretty quick delivery so I didn't have to have too many more uncomfortable nights! The delivery guys came on time and were helpful as well. Now, I'm sleeping much better on this more comfortable mattress. All in all, a really easy process!

Excellent products & prices! Glad they have a kids playroom…read moreto keep the kids occupied while we shopped, that REALLY helped! Check this place out if you want a nice mattress at a great price.

These people know their stuff!! They asked some questions and then recommended a couple mattresses…read more But I'm the weirdo that has to try out everything, so they very graciously and patiently pulled out a ton more mattresses for me to try. And, of course, I went back to the second one they recommended LOL. But they NEVER made me feel like I was being a pain and joked with me and were so friendly the whole time. I have hated our old mattress for 15 years and now I love our mattress!

We had an amazing experience at Bob's Discount Furniture! Our salesperson, Remy, was absolutely…read morewonderful. She was incredibly kind, knowledgeable, and took the time to explain every detail about the furniture we were purchasing. She never made us feel rushed and answered all of our questions with so much patience. By the end of our visit, she honestly felt like family. The furniture we purchased is beautiful, very well made, and incredibly comfortable. We couldn't be happier with how it looks in our home, and it's exactly what we were hoping for. The delivery team was just as impressive. They were friendly, professional, and took their time putting everything together carefully. Before leaving, they made sure everything was perfect and that we were completely satisfied. We did have one issue with a piece of our furniture, but the delivery team immediately stepped in to help. They contacted customer service on our behalf, and the issue was taken care of quickly and without any hassle. Based on our experience so far, Bob's customer service has been outstanding. It's been a refreshing change compared to other furniture stores where getting help can be frustrating and time-consuming. Overall, we're extremely happy with our experience from start to finish. Great customer service is hard to find these days, and Bob's Discount Furniture exceeded our expectations. We'll definitely be back for future furniture purchases, and we highly recommend asking for Remy if you visit!

I've seen many TV advertisements for Bob's Discount Furniture and, with our old, broken down sofa…read moreon its last leg, decided to give them a visit when I realized one had opened up in the shopping center near our home. I was actually surprised at the quality of the furniture at what were, indeed, discount prices. There's lots of selection, and our salesperson, Marisol, accompanied my wife and myself to field any questions as we browsed their showroom. Being a weekend, she graciously offered us coffee or snacks that were available onsite for their clientele, as well. We found the perfect sofa with twin reclining seats and a lighted, fold down center console with phone charging USB ports and even two power outlets, AND at a reasonable price. In fact, with the option of either power or manual reclining buttons, we saved even more by choosing the manual - though the power recliners weren't that much more expensive. The sofa also came with a 5-year warranty covering workmanship defects and incidental damage protection (accidental and/or pet-related stains). When setting up the delivery particulars, we were pleased to learn that Bob's delivery team could also haul away our current sleeper sofa (which is unbelievably heavy and cumbersome) for a nominal fee - good riddance! They were able to schedule delivery in less than a week (purchased on a Sunday; delivered on the following Friday), and the delivery crew was prompt, efficient, and courteous. They set the couch up, tested all functions, and ensured the recliners were an appropriate distance from the back wall when activated. They even texted a day later to follow-up on our satisfaction with their service - and we definitely were. I'm sold on Bob's now and intend to return in the near future to purchase some inexpensive hide-a-bed futons for the loft of our cabin. They have some really great deals!

Great prices and very friendly service thank you Arthur!! I recommend this place 100 percent if in…read morethe market for an affordable comfortable mattress!

Very nice and reasonable! We walked in knew what we needed and was out in minutes. No up sale no…read morepressure !!!

The service, selection and price point was spot on. They have an electronic bed that analyzes your…read morebody and what degree of firmness is best for your body type. The gentleman waiting on us was very patient, answered all of our questions and help us choose the best bed to meet my mother in laws needs. She is 95 years young and she really appreciated the way she was treated.

I was looking for a new bed and stop by this location to browse the options they had. After heading…read moreinside, Ana was the one that helped answer all of my questions. I told her a few of my preferences and she showed me options that met that expectation. Throughout the interaction, I really felt she had my best interest in mind and helped me find the best deal. After choosing a bed, I was able to work out a delivery date with them. On the actual day, the delivery staff was very efficient. They came on time, moved the bed inside the bedroom, unpacked it, and left. It was a positive experience from start to finish.

My husband and I went into the store yesterday to purchase a new bed. We were immediately greeted…read moreby Brent and the other sales woman. Brent was very professional, knowledgeable,helpful and straight facts. We left very satisfied with our purchases. Very pleasant experience.

Do not buy this brand. I paid $4,000 and my back has always been killing me. I tried to upgrade but…read morethey wouldn't let me. Buyer beware In response to the response I received - I already tried talking to you guys at the store, and I have called that customer service phone number dozens of times. At this point I can say both this store AND corporate are at fault. Bad products. People need to know. This is where I purchased this mattress, and nobody could help me. My back should not be in this much pain

This is a five-star mattress shopping experience, bar none. Paul is the type of knowledgable…read moresalesman that just simply doesn't exist anymore. He is honest and helpful and just so darn sweet - I had been overly shopping and researching and was driving myself mad. Paul's expertise and willingness to help gave me the confidence to finally just - make a dang decision. And I landed on just the perfect one: a Posh and Lavish ultra-plush (its not THAT soft, all-latex mattresses just tend to be way firmer) with pricing over 1k below the manufacturer's website's listed MSRP. Paul was responsive via text and was so kind and communicative throughout the whole process. And made delivery a breeze. The whole shopping experience was the best, most honest - no weird and sketchy warranty policies, this man just really wants to find you your perfect bed. Thank you, Paul! To boot, he also offers unusual, hard-to-find mattress models - my father-in-law sleeps on a mattress that's as firm as box spring, and I was excited to discover that Paul stocked those sorts of options too. All across the spectrum. I can't wait to go back and give this wonderful man more of my business.

We bought our first mattress from Paul 15 years ago, and upgraded only 4 years ago to switch to…read moreKing size. In addition, we bought mattresses for our kids. These are the best, most comfortable, non gimmicky mattresses ever!! Along with that, the customer service is impeccable! We had a small issue and Paul came to our house to solve it!!! We highly recommend Costplus mattress!!

Jennifer and Alan were super helpful and insightful. Came in to buy a couch and ended up getting…read moretwo! originally I was going to go with one of the brands they had in stock but they offered the option of going custom which was much cheaper. There were many colors and material to choose from so the combinations were endless. Couch came a week later. Don't sleep on this shop (unless you're buying a mattress from them). Hidden gem of this city 100%

Okay so let me start off by saying that my search for a new bed has been rough!…read more Ive been in the market for a new bed for half s year now. My ikea bed was just not cutting it and after a while they fall apart. I went through so many places looking for new bedroom sets but everything is so expensive! So I decided I was gonna opt for a box spring and a mattress. Simple Sally. I went through amazon, several mattress places, OfferUp and even back to ikea... but nothing. I found this place on yelp. .. let me just say that It was easy peasy! Owner was super nice! Explained different mattresses and told me prices. I opted out to getting a mattress I was going to get from amazon. I paid and he allowed me to come back for it later in the day. Hooked up the box spring and mattress to the top of the car! Super friendly !! Great experience! Thank you for my new bed!