Really good experience! I didn't know what to expect, really, I've never been into sneakers beyond…read morea $100. But the offspring wanted to use some of her bday money on Jordan's. I'm from the East Bay, so not too familiar with this part of SF. It's mainly a residential section, with a few stores. Seems kinda quiet, and a decent neighborhood with easy parking out front. A very cool and hip front of store with an ultra clean and well presented inside. Each shoe is wrapped in sealed plastic, and from what I could tell, these guys are a stickler from detail: so clean and only the best for the used shoes. They had jerseys and other apparel. Gorgeous stuff. The guys that worked here were very super nice and helpful. Kudos!

I'm very disappointed with my recent experience with Grails SF. I've purchased several pairs of…read moreshoes from them in person in the past, but after this experience, I won't be returning as a customer. I placed an order through their website, only to have it canceled and refunded the following day because the shoes had been listed at the wrong price. I was told the pricing error was due to an "intern" mistakenly listing the item incorrectly. While I understand that mistakes happen, I don't believe customers should bear the consequences of a business's pricing error. Given Grails SF's reputation, I expected them to honor the listed price or, at the very least, offer a reasonable solution. I even asked if they could provide a discount on a future purchase as a gesture of goodwill for the inconvenience, but I was told there was nothing they could do. That response was especially disappointing and left me feeling that customer satisfaction was not a priority. Unfortunately, this experience has changed my opinion of the business. Because of the lack of customer service and willingness to make things right, I won't be purchasing from Grails SF again.

Love Street is a little off the beaten path but would be completely at home on Haight or Valencia…read more So many cool, funky, unique things. I've been on a 70s polyester kick lately, buying up all the wildly patterned, wide-lapelled blazers I can find. I dropped in here over the weekend for the first time to see what they had and found 70s prints galore and a bunch of amazing jackets to try on. My favorite was a red, white, and blue chevron duster but it had a few issues, such as seams open in three areas and a number of fabric pulls. There were also some confusingly-placed buttons randomly sewn/pinned on but at least those are always nice to have as back-ups. In retrospect I feel a little guilty about having hinted at a discount. It's a fun and special piece and I feel lucky to have it. Thankfully, though, the young lady at the counter was totally gracious about it. In the end, it was worth the hour-ish I spent that evening closing up the seams, pulling through the larger fabric snags, and removing the superfluous buttons. I should note that my duster seemed to be an exception because everything else I looked at was in terrific vintage condition. This is a wonderful shop and I am so excited to have finally found it!

Love Street is a great spot to shop for fun and unique vintage clothing and accessories. Their…read morecollection of Zuni and Navajo jewelry is amazing. They have designer brands and non designer brands-- leather, wool, silk... mostly items for women but some cool things for men too. It's worth stopping by and exploring the treasures here. The lady at the counter was super sweet! We left with a nice cashmere dress, elegant yet stylish, and a plaid Pendleton wool shirt... both under $100 each and with zero blemishes. Great quality, decent price, fun and relaxed vibe.

Absolutely fantastic customer service. I live on the East Coast these days but wanted to get a Gold…read moreBlooded hoodie. My size was sold out so I reached out to the via email asking if they planned on having these back in stock any time soon. I wasn't expecting a response super quick and was thinking it would've been a 'not sure' so I ordered the crew neck version. I got an email back from them after a few minutes telling me that they did another reorder and expecting them to be available in a couple of weeks. They noticed my crew neck order and offered to cancel and refund that order to wait for the hoody. They took care of that immediately. Today they emailed me that they were back in stock and I could place my order. I placed the order and had a shipping confirmation and tracking information in less than 10 minutes. They are super responsive, very polite and accommodating. I've seen their products when I was living in SF and I know they're good. Can't wait to get it! 10/10 would recommend.

Customer service is excellent! They changed my pickup order to shipping ($5) fast and easy (with…read moreminor instructions)! Being that my purchase is last minute I appreciate the immediate email responses and shipping of my item which I will receive tomorrow! Thank you so much Adapt!!

I want to be clear. I don't surf, or know surfing, but I do know customer service…read more A skill that has been lacking in the business world is empathy, compassion, and anything beyond making the almighty $. I came in this spot looking for a sticker to mark the occasion. (My wife and I came out to enjoy Ocean Beach on Labor Day weekend) They don't sell stickers, but the guy behind the counter pulled out a bunch, and told me to take one for free!!! They were welcoming, and cool AF!!! Highly recommend any business that prioritizes relationships over money because that is what it's all about!!!

I have always wanted to go to Mollusk surf store! I am visiting San Francisco and we were driving…read morethrough Sunset district and found this fantastic store. This store has custom surf boards and loads of surf clothing and sex wax for your boards. Very nice unusual products in a beautiful store makes my desire to try surfing even more. Right across the street is a grest bookstore and coffee shop and other fun, trendy galleries and places to visit in Sunset. I was very impressed and Dave helped me when I spoke to him at the counter. Fun!!!!

I was in town and looking forward to my visit to the Last Straw but it was closed! For good…read morereason-- Marge has retired and closed her shop. However, it looks like she may have sold the business to someone else as there is a note on the door with that person's contact information. I will always remember this charming store and have many pieces to remember it by. I will try to visit if and when it reopens as a new business. I really loved Marge's taste in jewelry and will miss her and the Last Straw.

Love,love, lovey this place where you can find so many trinkets whether it be bracelets, earrings,…read morelotions and other things. It's a cash only business and well worth going in to check out. Check the hours before heading here. The proprietor of the store is a very sweet woman.

It is a very nice convient store to but nessesaties and food and drinks and much moreread more

Was in the neighborhood to pick-up some beer for a party nearby and saw the yelp listing as one $…read moreand good rating so thought I'd swing by -- totally decieving. No prices listed on any of the beers, and when I got to check-out; they charged me $25 for a single 4-pack of beer!! WTF is that about?!? Exact same beer is cheaper at a bar... they should have charged me $10 max! Additionally, the selection was very limited and small -- for example they didn't have any sour beers. I'm being generous and giving this place 2 starts instead of 1 start because the staff at the counter were nice and friendly. Do yourself a favor and go down to safeway a block down.

Another neighborhood secret that only the locals know about through word of mouth or in my case, by…read moreaccident. The place on the outside looks like a small faded clothing store / travel agency. It turns out the travel agency no longer exits but the main draw for the obsolete looking little shop is: Helene!! Or as I call her, Ms Tran (must always be respectful). I have never experienced such incredibly reasonable prices for the type of alterations that she does. My first encounter with her was to purchase a funky ankle length skirt but when I complained that it flared too much, she said she would alter it for me, right there and then free of charge if I brought the skirt. I was still skeptical but she did it! I've since brought all of my alterations there and even referred her to friends. She gives a discount sometimes if you bring in a lot of goods. And she does everything swiftly. To boot, she is really nice. I'm almost afraid to write a good review for her because she won't be such a secret anymore but I had to do it. She is that good. She deserves the acknowledgment.

helene has magic sewing hands! she can alter anything you want! did you buy a dress thats 2 sizes…read moretoo small because it was half the price of what you SHOULD HAVE bought? well, helene can let it out for you! she also alters wedding dresses. helene is a very sweet woman and she's never poked me once with a pin! great prices, too! awesome dim sum next door.

What a great hip hop graffiti-style clothing company. Nate, the owner and designer is one of a…read morekind. I stumbled upon his clothing one day and have been wearing it ever since. He's got such an urban cool style which shows in his artwork and clothing. Most importantly, I love to true SF city feel to the designs. I've picked up clothing for my whole family including my two year old daughter. I swear, she wears old skool shirts at least once a week. My two favorite pieces are the headphone t-shirt and black with gold spray can sweat suit for those chill San Francisco mornings. When you have a chance, check out the website- there are usually some cool deals and the shipping always comes within a couple of days.

I love this company's kid's clothes. They add a little 'flava' to apparel for little ones. My…read moredaughter has the onesie that looks like a record and the songs on it are entitled "Crawl This Way" and "Poop There It Is!". Last year I ordered some cool stuff for our nephew's third birthday. He lives way out in Discovery Bay, and we try our best to keep him looking cool and a little urban. We got him a cute t with a lion silk-screened on it with the words "FEED ME!" scrawled on it graffiti-style, and an awesome hoodie with headphones embroidered around the neck. I plan on getting the same hoodie for my daughter, too. They also have adult apparel as well. If you're tired of shopping at Gymboree or Gap Kids and having your kid wear the same things every other kid is, check out new skool!

The heel tip on my favorite pair of Pineapple Outfitter heels from Taipei wore out after a night…read moreout for my friend's birthday recently. I was devastated because these are hands down the best heels I've ever purchased. When I bought the shoes, they came with an extra set of heel tips, so I bought a pair of heel tip pliers on Amazon for just over $14 to see if I could do a quick fix. I soon realized the original heel tip screw was glued or wedged tightly into the heel, so to avoid damaging the shoe, I searched on Yelp for shoe repair shops and found Odsy. Odsy is open during somewhat odd hours, so I timed carefully when to go during a break in the workday. It only took about 2 minutes to explain my issue to the guy working the shop, drop off the shoes, and get a return slip for the next day. He remarked that my replacement heel tips were plastic but said they'd use their own more durable rubber tips. Quoted at $15, which is basically the same as the pliers I returned, I wish I would've just gone here first, but at least now I know for next time. When I returned to pick up the shoes, I was informed that none of the rubber heel tips fit my shoes, so they used my spare set of plastic tips that came with the shoes when I bought them and only charged me $10 for the work. I'm very satisfied with the work done and so relieved to have my shoes back in a functional state. I'd highly recommend Odsy for your shoe repair needs and will certainly come back myself for any future repairs.

Was looking for a way to refresh my Birkenstocks. I found Odsy and it was $190 for two pairs ($95…read moreeach) which is the price of a new pair but being a sentimental person and not wanting my shoes to end in the landfill, I did a refresh. It took me 5months to pick it up because I coming from San Jose couldn't make the time to go but I was finally able to and Mr. Odsy himself told me that you can ship the shoes to him and vice versa for $10 about to San Jose, all you need to do is call to arrange! That's so sick and modern. I'm definitely gonna be back for more worn pairs.

I always visit this tiny creative hub when in The Sunset. There are clothes by local designers in…read morenice fabrics, there is a hand crafted hat workshop in the back with super stylish wide brim hats for men and women, and a big side room that used to be a Korean Church that's now used for occasional art fairs and community shindigs. The vibe is surfer without being bro'y, socially conscious and stylish and generally laid back and very friendly. Unless there's an event in the bigger room it's a very tiny shop but definitely worth sticking your head in to grab a San FranPsycho t-shirt or hoodie and maybe a hug.

I grew up in SF. This is my first stop when I visit. The clothes and accessories are perfect for…read moreSF adults and their teenagers.