After perusing other vape shops around Oakland and Berkeley, I decided to purchase my first kit online. I brought everything in to Better Cloud Vapor, and they helped me put it together, no charge. They even answered questions about the equipment. They were patient and didn't pressure me to purchase anything, though I did end up getting some liquid. From now on, if I need to buy anything, I'm going to these guys. read more

Stumbled on this place after having lunch with the boyfriend. We didn't know a vape shop exist in the area. The only way we found out was from the A sign at the corner of the street. We parked on the street, because the plaza was BUSY. It was a cute shop, the environment was very cozy. the workers were extremely helpful and nice. My boyfriend seemed to like it alot. From what he told me, they have pretty much everything a vaper would need/want. He ended up buying a Zmax for himself and a starter kit for me. Steve, the guy who helped us, ended up giving us a free bottle of juice! The prices were on the lower end than other vape shops we've been too. We stayed for about 30 mins, but surprisingly i wasn't bored. I made myself a cup of coffee, watched TV and enjoyed my new vape while my boyfriend was talking to the workers. Oh, I really liked the fact that theres no awkwardness if you want to try all the flavors. In fact, they gave me the tester box and let me try whatever i wanted! read more

Better Cloud Vapor - Zmax with a protank and a starter kit. - Tobacco Shops Near Me - Albany, California

These guys are awesome. Relaxed environment and they offered to not only drill, but help me build my IGO-W for free as soon as I stepped in the door. What I also really like, is how they have the right gear. Everything is legit, even the clones are of good quality. Their juice selection is great, too. All at very reasonable prices. Is there a need to shop online any more? Probably not. The prices are pretty much the same after shipping and wouldn't want to support this growing shop anyways? read more

My old shop closed. Hadda find a new place, went to 3 others in Berkeley, until I hit these guys. Other shops were either unwilling to help or didn't know how or had attitude. This is my new Vape Spot! These guys are 100% cool and friendly and helpful and knowledgeable! No stuck up, conceded, condescending crap here! Willing to help me from jump street. I'm learning disabled and they are patient and totally take their time with me. I can't recommend them highly enough. Go there, see for yourselves. Special orders, no problem, they go the extra mile for you to have the best vape experience. A+ read more

Amazing friendly and helpful people. They have been arround for a minute and really know there product. They will help you for what ever you need. read more

This is one the best vapor shops i have been to, customer service wise. The gentleman at the counter had a lot of knowledge about vapes and helped me pick the right one for me. Its a friendly place and they have a lot of choices and he will help u get the right flavor too. I would highly recommend this place for all your vaping needs. read more

After years of smoking I'm pretty new to vaping. That being said I went in here and the guys here were really cool and very patient with me! They had this 50 yr old lady that had no idea what the hell she was doing or needed. They guided me pretty good and got me started with the right vape, Aspire Breeze. Again, they pretty darn patient, lol. So glad I found a place close and can just stop by if I have any questions, help, etc. (Yep, I did that too). I'll be going back to another vape pen so I have 2 on hand. Huge selection of juices too. Thanks for all the great help guys! read more

I can't recommend Better Cloud Vapor highly enough. Great staff, great selection of juice and equipment, and I can almost always find parking. Check this shop out if you haven't done so. read more

My go to Vape Shop in the Bay, ever since moving up from LA. Helpful and friendly staff, great variety of juices, even though I just grab my OMG WTF. read more

Great Customer Service, great selection and samples and the fact that they have the knowledge of exactly what I want out of my vape and flavors! Micheal was an extremely big help in finding out exactly what I wanted. Thanks Brotha! I will be seeing you guys again soon and yes I will referring people to you guys! Thanks again! CHEEEEEHOOOOO!!!!!!!!! read more

Lets just say with all the businesses and places I've been to Better Cloud forced me to join yelp with level of satisfaction I left the building feeling. Very helpful staff, very patient with you and there to answer your questions no matter how many you have. You can try every flavor no matter how many you'd dare to try. I spent a good half hour in the place and left with a smile on my face. Huge selection of juices and products and a great staff. I already told a number of friends as soon as I left. read more

This is a good spot, I need to pick some supplies for my vape ans they had just what I needed. The here have a good attitude and they have a great variety too choose from. Its also real close near the mains streets and parking is decent read more

JUST A HEADS UP: This location will soon not be able to sell e-juice due to albany's upcoming flavor ban, which this company is not informing its customers about. read more

Pretty nice spot here. Been vaping for a while and just got into mods. I will definitely be coming back here. They have plenty of mods here and rebuildables. Drip tanks, bodies and tips. They drop a lot of knowledge on you too. I wanted to get a drip tank and being still new to the mods genre they gave me the info on the pros and cons for each build. I ended getting an IGO-W drip tank with a silica wick. Pretty beasty. They also have plenty of ejuice in stock and ready to sample. The winter flavor is my opinion the best I sampled...it's graham cracker with vanilla swirl. I wanted to try the vanilla cream (most popular) flavor but they were all out. I will be coming back from some of that! Shout out to Steve for hookin me up. Follow them on Instagram for updates on new ejuices. read more

Really good juice selection friendly staff also gods verities of rda (clone) but all I all really good shop not to mention 15 percent off when u buy 3 or more bottles of juice not to mention they can customize nic level they mad me a 2 mg nic level read more

Friendly atmosphere.. Great service.. Helpful workers.. Great juice selection.. Thanks for the rebuild..

Best place for you vapor needs period I need not say anything else. Get up off the couch and go see for yourself . Amazing customer service . read more

They do not open at 10:30am. Online it says that, even their storefront says that, on their window next to their door. After reading the reviews looks like they never open at 10:30am... They should change their store hours so people are not needlessly waiting for a store to open when they say they will be open. read more

These guys are the best. Not gonna mess around with these other vape places in the east bay anymore. These guys are decent priced and cool. Wish I could give them more stars. read more

This is my go to vape shop. Always have a good experience here. Wide selection of vape products, and really REALLY amazing juices. Friendly knowledgeable staff who don't treat you as another customer, but as a respected guest. I highly recommend giving Better Cloud Vapor a visit. read more

These guys were great..being a newbie they took the time to go over the different gizmos and options!! Thanks so much for taking the time, will always be a customer :) read more

Very nice people and extremely helpful. Unfortunately, I haven't quit smoking yet but the service at the Better Cloud was phenomenal. Prices are decent and some good flavors on the menu. I believe they also have some good happy hour deals. Check 'em out! read more

Hands down amazing customer service. The staff are super friendly, down to earth, and extremely helpful and knowledgeable in what they do. THE BEST Vape Shop in the bay! read more

I've only came here twice but I've been helped out with a quickNess...even two days after I foolishly fumbled my brand new K1 aspire Michael had another one ready at the same price I paid for first (shaved 2 or 3 dollars off I think) but I really appreciate the set up and flavors...my choice is 16% strawberry belts at the moment read more

Man what can I say the customer service is top notch and the juice line top notch the RBA's top I will forsure be back soon thanks for the hook up on my first authentic copper Mod read more

I was really happy to go there and pick up some juices I like a lot. They asked me to try a new juice they had and I did. I asked for a bottle of it as well and all they had was it in zero nic. They said they can nic it up to my liking and gave them the good to go ahead. When I got home the bottle that was suppose to be nic'd up was still sealed and one of my favorite juices that I like was now too strong. i forgot the name of the kid that was helping me out but whenever i went in there he was talking about shoes. Make sure if you go there, and want them to adjust the the nicotine level watch them and make sure they pay attention to detail because that's something small business should watch out for. I won't be going back for juice anytime soon from them read more

Honest vape shop and honest people, they got a pretty wide selection on juices for a small shop. They also got a lot of salt bae juice, good for me cause what I currently F**k with is the salt bae devices. I wouldn't waste my time driving anywhere eles. BCV I F**ks with you read more

The guys at BCV are awesome! They've got a great selection of juices (I got Jazzy Boba) and their house juices are good too! If you go with a house juice, get Public Enemy. I was helped out by Steve. He was really nice and very informative. He was able to answer all of my questions and also gave recommendations as to what mod and tank to get. I settled with a Smok XPro M80 Plus with the High Voltage tank. If you plan on getting into vaping or already vape and are looking for a new shop, definitely check this place out! Everyone is very friendly and helpful. read more

A large selection of mods and juices to choose from. Heavy on the fruit flavors, missing some other flavor profiles. The guys that work here are hilarious. They were very helpful and patient with my questions. Want 7%? They can do it. They mix whatever percentage you want. The space is small, but they do have a couch and video games if you want. Really, over all, this is the best shop I've been to. read more

Hands down the best in Town. Guys are very helpful tons of Juice line and the friendliest staff. For VAPES they can know to the tee. Must check out and visit. read more

Best costumer service. Great deals and prices on mods, boxes and anything you can imagine. Have wide verity selection on juices.

I had purchased a Phix kit a couple weeks back and I was having some pod issues, the friendly staff helped me out with my problem and they actually replaced my broken Phix pod for a new one! I highly recommend and I will be coming back! A++ customer service thanks better cloud vapor read more

Cool tiny spot hidden in the corner of a small strip mall. Nice selection of e-liquid if you can find your nic level in stock. Very friendly and helpful staff. Like ALL brick and mortar vape shops the prices for hardware is high but you don't have to wait for shipment like internet buys. The parking lot is full a lot of the time but there is ample street parking. read more

Best shop in the area for MILES. They cater slightly more to intermediate and advanced users but have a fair selection of entry level equipment. Their eLiquid selection is quite good, however it heavily leans towards fruit and candy flavors. I should note, most of their juicec brands are from boutiques and upper echelon companies, where as most shops tend to focus on mass produced liquid typically coming from China. Price wise they are slightly on the high end, but not unreasonably so, especially given that they are an actual brick and mortar. You can pay MUCH more if you are shopping in SF or in the peninsula. Customer service and product knowledge are where they really shine. They are very friendly and accommodating. I needed to return a defective piece a few days after purchase. They offered to repair or replace the item for me, but I requested a refund instead and they obliged me immediately without hesitation. The owner is especially knowledgeable and a great person to speak to if you have equipment or setup questions. If you live in the area and this is not your home shop already you are missing out. read more

What can I say other than they have all the answers when it comes to vapes. I bought a orchid V2 but did not like how hard i had to inhale to get a nice drag. So they drilled bigger holes on the atty for free. They rock! They always let you taste any e juice and very friendly and courteous. When ever I go to any other vape shop I always compare there service to bettercloudvapor. IMO Bettercloudvapor sets the standard. read more

I give these guys 5 stars. I have been coming here for a about a year. These guys have impeccable customer service and can make a person feel welcome. Recently when I came in I was looking for a sigelei 150 watt but unfortunately all they had was a vtm 150. Well I settled for the vtm and ended up being happy about it performance wise great mod. These guys not only hooked me up because they didn't have my mod but even threw in some juice for me. I've been to quite a few vape shops but this one is by far the greatest shop I have encountered. read more

This is the best Vapor shop I've been in so far. The guys there were super friendly and knowledgable. I only vape 100% VG and have had problems with many of the vape pens I've tried. They set me up with an appropriate vape pen for VG and its working great- no one I've been to seems to know as much as these guys do. I would give 5 stars but they don't carry 100% VG e-liquids, so I still have to buy my liquids online at Virgin Vapor. I'd like to see some of these places carry 100% VG in different yummy flavors so I don't have to order online. read more

Really awesome specialized mod shop. Went there with my first mod i got online, they built it up for me real nice. They've got a drill press onsite, and will customize your hardware for ya, $3 for drilling, $5 for builds. They've been really helpful for me as I'm trying to learn as much as I can about vaping. Also, their juice selection is great, they opened my eyes to quality juice, everything I've tried has been so much better then the stuff I was vaping(I can't even touch the liqua china made stuff I used to vape after getting juice from here). The quality is great, friendly knowledgeable staff, it's worth a little hike out to El Cerrito(couple blocks from bart). Note: they are kinda hard to find, they really need some better signage, it's in the back corner of a little center of shops. read more

I am a regular customer here. Best vape shop in the area! They will do whatever they can to help their customers. read more

Better Cloud Vapor - The juice options! - Tobacco Shops Near Me - Albany, California

Steve is the main man at this location. He gives great service at a much higher level then your average vape shop. He is very knowledgeable with mods and rebuilds. I would recommend this place for your vape needs. read more