Pretty clear Niki named her business accurately! Works on the areas needed and turns out this…read moreservice is not a want, it's need!

From the owner: Best massage you will ever have.read more

Ok, now I've been back to see Jennifer a few more times & every time it's amazing! She knows just…read morethe right pressure & I can't say enough about how the cranial sacral technique has been helpful to my body! Our muscles hold memories & this technique can help to let them go. Jennifer is in a new location in the professional building next to Bethel Lutheran in Hudson & worth every dollar!!! Do something good for yourself & get some amazing relaxation & healing from Jennifer! She has great package deals & you won't be disappointed.

Jennifer is a great massage therapist! She finds the tense muscles and works out the knots all in…read morea very comfortable and soothing atmosphere.

I had a 60min massage and 30min happy feet. My session was only 1hr and 15min. My massage by…read moreCaroline was more like a skin rub. There was no pressure even though I asked for deep pressure. She did not workout any knots but only provide a very slow rub of my skin. Very disappointed.

I just had a great facial at the Calla Lily day spa in Afton. The esthetician was terrific. Just as…read morea side note, I had waxing done and this is the first time I have ever gone through this procedure without pain, WOW what a relief. I will be back.

I was disappointed that I charged for my 1st time visit because I couldn't find the location of…read morethis business. I was so close to it but did not receive any direction from the point I was at near Lowes from the owner. So, if you book there know there are no exceptions to a missed appointment. Plus this was during a mini storm, the roads were icy and I even Left an hour early to make sure I was on time. There is no compassion from the owner. I would not book with her.

Emma is an INCREDIBLE massage therapist with a wealth of knowledge and ability to curate your…read moresessions to exactly what your body is needing. I suffer from multiple chronic injuries sustained during my time in the military, and Emma was able to work them like a dream while also making the massage utterly relaxing and rejuvenating. Her space is equally as amazing as she is....HIGHLY, highly recommend!!! :)

This location does not follow the national cancellation policy listed on their website.read more

I've been a member of this location since February of 2020. For the most part my experience has…read morebeen pretty good. There were challenges in booking services during peak pandemic years to the tune of needing to book 2-3 months in advance, but that was likely true for many locations with staff shortages and seem to have levelled out. They're continuing to raise membership fees even into 2023 (have increased 20% since Feb 2020) which is somewhat confusing considering economic conditions and discretionary spending trends happening elsewhere, but that's certainly their business decision. I've found that Jeremy is an excellent massage therapist with strong communication skills; he seeks understanding of my needs and solicits updates since our previous sessions--a good massage therapist. Recently, I needed to end my membership as I've moved out of the area and there are no ME locations in my new city. Part of membership since 2020 has included accumulation of points that can be used for enhancements. Despite building a balance over the years, I've typically declined to use them during sessions as they seem a bit gimmicky (lotions, rapid tension relief gun, CBD oil etc.). During my last visit in mid-August, the front desk associate asked if I would like to use my points for an enhancement. Because it was my last session, I figured that I might as well opt for an enhancement with my points, since they would likely be forfeited, so I did. This was under the premise that points would cover the service and the associate made no mention of additional cost charged to my credit card on the account. I was charged $32.14. Days later I called confused about the nature of the charge where an associated explained that it was for an enhancement. I explained my exchange during the last visit and current displeasure about this charge because it wasn't presented in a straightforward manner and felt like a bait and switch. I was told it would be escalated to a manager, who never called. Two weeks later, I sent an online request to be contacted by a manager. within 2 days, I received a call back but was given the run-around. This manager was going to speak to their manager and so-on. I've not received any communication from that manager, and, it appears they're satisfied with this conduct. A disappointing end to my membership because they seem to prioritize an extra $32.14, for something unprofessionally offered, over customer satisfaction. I rarely write reviews, when I do it's in appreciation for good services and experiences. So, this isn't a gotcha or spite review. I'm just disappointed and offer this as a caution to other members/customers when implied no-charge services are offered as they may just plan on charging your account without consent.