Jeff and Corey are both phenomenal individuals with whom to work here. They are very professional…read moreand concise in their thoughts and do not deter from working with all types of clients. As an everyday person, they made me feel welcomed just as much as they did for what I'd consider their upper echelon of clientele. This is a high-end alterations establishment, and when I needed to get a dress altered for my grandmother's funeral this weekend, they were willing to take on the job despite my being rejected by several other alteration establishments before, as it is wedding season and a lot of alteration places are weeks and even months into working with other people's garments for altering. I did pay dearly for it, but if something had to be fixed on the dress, they did so. I had to return after they turned it around in one day to get the initial dress completely finished, but still time to spare for this weekend. When you go to get alterations, you want to feel valued, welcomed and heard. I felt all of these things when I was here. They set a high bar for customer service. Jeff, the owner, mentioned working with the same seamstress for 38 years! That is wonderful. Jeff also does pet paintings and has various ties, libation recipe books, and other miscellaneous items for sale. I bought a libation recipe book for my husband, and he was really appreciative of it. I look forward to working with Jeff and Corey again on more alterations that need to be completed. You can't get better than here at Stitch-It Alterations.

Purchased some nice slacks from a local store that included a complimentary hemming service from…read moreStitch It. I thought GREAT now I don't have to take the time to do it myself, even though I am able. Stopped in and a clerk greeted me with a blase (at best) attitude and I told him I just wanted to hem them to a specific inseam measurement and he became quite condescending and argumentative about that stating emphatically they would not be right and that he would not guarantee his work. I was taken aback by his rude and arrogant treatment of customers. Now, I know that hemming is little more than a time consuming task - it'll take me a couple of hours to do a superior job - but it's not difficult even if you do an invisible hem. So I left with my new slacks to hem at home since I CAN guarantee my own quality workmanship. Once I got in the car I remembered that the last time I had patronized that business was at least two decades ago when I ordered two custom mens business shirts for my husband as a Christmas present. They weren't inexpensive. But when they arrived they were very undersized and did not fit even though Stitch It staff had measured for the shirts in house. They acted then much like they acted today that they really wouldn't stand by the quality of their work. Glad I got a free reminder of what kind of business this is this time instead of having wasted money on un-wearable shirts. What a shame to be so miserable in your own skin that you have to go out of your way to make your customers feel uncomfortable and unappreciated.

They always do an awesome job! I have taken several pairs of jeans, pants and dresses to them…read more They are always fast and efficient. They hem to the perfect length every time. I wouldn't hesitate to bring your clothes to them. I'm really impressed by the quality of their work!

Great service and workmanship! Good quality and accurate alterations. I highly recommend.read more

I've come here several times to have suits altered. The owner and her husband own the Dry Cleaners…read morenext door. At 6'3, 240 I don't find much off the rack that fits well. Not the cheapest but quality. She also always does a great job however and works with my busy schedule.

Attention to detail at a great price…read more I've used Suki's for years for average hemming. Good work at a good price. Last year I found them to be something more. I took in a pair of Kevlar lined motorcycle jeans to be hemmed. (style meets safe cheeks) The pants had a protective / decorative leather piece on the bottom back of the cuffs. It would have to be removed to hem the pants. I told her I didn't care if she put it back on or not, no need to do any extra work. When I picked up the jeans they were hemmed to a perfect fit and she had added the leather piece back and it looked great. She told me, "I was working on them and I thought it looked nice so I put it back on the pants for you, no extra charge" Courteous quick quality every time.

Wonderful service! Got my wedding dress altered here, fair price and got what i needed!read more

They were great! She did my daughter's prom dress with less than 24 hours notice because she knew…read morehow important that event was for her. She Even came in earlier than her business hours to ensure we could pick it up first thing the next morning. The hem and extra back/zipper let out was beautiful.

Friendly family business where you can chat while you are pinned up. Always great results. Have…read morefollowed this business to each location since they opened in Donelson. Very reasonable prices.

I've had a couple of things done pretty well at Ericka's, but the bad experiences far outweigh the…read moregood. On multiple garments Ive waited on repairs only to come pick them up at the scheduled time and find that they were not complete. This happened with some surgical cuffs on a jacket I needed shortened. When I dropped it off there was no mention that this was not something they could do. I wait for the alterations to be done to come back and see that the sleeve seems were open and I was told they couldn't do the work. It was something they easily could have mentioned the first time I was there. I was refunded my money on this. Most recently was a ridiculous series of going to get shoulders fixed on a sport jacket that were out of whack from the web based manufacturer. I probably went back and forth to Ericka's 6-8 times on this jacket, ordered shoulder pads as directed, and ultimately was told they could not fix the jacket, weeks later. Two other alterations tailors told me on the spot that they couldn't fix the jacket. That's all I can ask for with respect to an unfixable problem. Tell me up front so I don't waste my time and money. Ericka's did offer to split the cost of a new jacket after it had been hurried back together with thread that doesn't match. I will not waste my time here anymore. If they tell you a date your garment will be ready, add a week or two to that and be prepared to be let down.

recently relocated to the area and what a blessing to find heidi…read more she is as kind as she is talented worked with her to replace the zipper on sentimental sweatshirt and it's like new she us an absolute pleasure to work with and she can accommodate everything from basic tailor needs to creating your personal dream garment for any occasion

Awesome work !! - great price - on time delivery !!! Easy…read morelocation to find - very safe

I visited Fashion Alterations to get my wedding dress altered for my upcoming March wedding in…read moreHawaii! A friend of mine recommended her to me after getting her dress altered here. Houri was incredibly attentive, detail-oriented, and prompt in altering my dress! When I initially dropped my dress off, I needed to get it hemmed and the straps taken in because of the deep V in the back of the dress. It was a lace dress with a lot of intricate detail and I was very concerned with finding the right seamstress to make these alterations. I dropped off my dress on January 24th and was able to pick it up on February 12th after getting the straps taken in, the dress hemmed, and a French bustle added to the dress. She listened attentively to all my concerns and considerations for getting my dress altered for my Hawaii Wedding! I came back each week to try on the dress and make sure the dress was what I wanted. I was happy with the overall experience including the customer service, quality of alterations, and the price. Houri charges by the alteration, not by the hour as some locations do, which I preferred. I would definitely recommend Houri for any alteration needs you may have!

One pair of pants and two dresses... over $400 Did not tell…read moreme upfront. Pants: took in the crotch and waist line Dresses: took in the waist and was pressured to move the straps on one of them None of the pieces have an embellishments to work around. Basic pieces of clothing from Amazon and Target. The receipt is not readable which is not okay especially with a charge this large. see picture. I have never had a charge like this from any other alterations place. even when having formal wear with beading, lace, and mesh worked on. Will update on the quality of the work when I can try it on.

TL; DR: Great experience, thrifted size 12 dress tailored down to size 6/8 for $43, final total!…read more I dropped off my dress 5/20 and picked up 6/18, I was in no rush. The changing rooms have nice mirrors, but the curtains don't close particularly well. This doesn't bother me, I am not particularly shy. I bought the dress on sale for $15, it is a mini dress made of a cotton blend (maybe?) and a lining. It was all tailored perfectly for me for $43! That's a great deal in my book! Suki and her dog, who remains securely behind a little pet gate, were lovely and very polite. Upon picking up, I asked if I could take the hanger my dress was on, and lamented how I need to purchase more hangers for my closet. She then produced a whole pile of hangers and invited me to take them! I was going to decline, fearing they would be wire hangers, but they were all very sturdy plastic! I am so grateful for her generosity!

If I could give a 0 I would .. I brought in Chef pants with the string and that I tried to do and…read moreshe returned them to me charging me $30 for the same thing that I gave her. She didn't even fix the pants until I came back one week later to pick them up and then she tried to hurry up and do something in my face and charge me $30 for nothing I recommend do not go to her