I would like to start off giving my thanks to the director Barbara Castellano who was exceptional…read morein getting things done for my mom. The staff that I have had contact with is excellent they do their best to make you feel at home and they seem to put the seniors and families first, this is something new for my mom and it's been less than a week and she seems to be FINE. IT IS A PLACE THAT I WOULD RECOMMEND AND I WANT TO SAY THANKS TO EVERYONE THAT IS HELPING ME! GOD BLESS KEEP UP THE GOOD WORK

My father has been at Madison York going on One year. When they told me that they would extend his…read morelife span, I now have no doubts. Instead of him sitting in a room all day doing nothing but watching T.V. he is now on a routine schedule that keeps him busy and going. I had seen many other facilities in the past when looking for my mother, But this is by far the nicest, cleanest and friendliest place I have seen to date. I even told him (dad) this is were I want to come when I get up there in age!! And many thanks to Gregg, Barbara C, Chandra and the rest of the staff. Fred Fisher

We had a very positive experience on the second floor with a beautiful nursing staff as well as…read moreaids , particularly Natalie,Sandy,Henry and Rene. I was so attentive a positive and went the extra mile.

My mother and I enjoyed a wonderful diner at Dry Harbor on Wednesday, 8/26/26. The decorations were…read morevery colorful. The food was great. The entertainment was lovely and the staff was amazing. I look forward to next year. EJ & MD

The whole staff is wonderful. The Dr. is very helpful. I've been going to them for over 3 months,…read moreand they have taken good care of me.

So I loved coming to this place ! The doctor was so helpful and the staff was extremely helpful…read moreexcept for one of the receptionists. After my insurance was no longer taken by the doctor they only gave me 5 days prior to find another physical therapist which was pretty short notice. The young lady was not knowledgeable till what date o was able to be serviced . After no longer being a patient I needed a referral and my plan of care as well as just documentation of how many visits I've had for court and seeing another physical therapist She told me the doctor was on vacation for 2 weeks and I wouldn't be able to get anything needed . I was a bit confused seeing as I told the doctor I needed this days before my insurance was no longer accepted by their place of business. When I was ready for to get my documents after Much fighting I was in extreme pain by the time it was ready for pick up and couldn't move. My finance had to pick up the referral and wasn't able To get it till 2 weeks after . When he arrived the same receptionist that gave me such a hard time only gave him a harder time and the referral I already had which made no sense I needed a referral from them and a plan of care they didn't even follow while I was there and then when my fiancé asked For documentation of the dates I've been seen she said I had to request my medical history. I then called her on the phone to explain again what I needed and she was rude and spoke over me and had a very nasty attitude and I had to yell over her because she was so nasty. Crazy thing is both me and my fiancé would be seen there with no issue except for with this particular receptionist.But however she gave my finance what I needed and continue to tell him I need to learn how to speak to her. She is absolutely atrocious for her manner , behavior and her from of speaking to guests. I honestly loved his place till she became sooooo rude and spoke over me and the last straw was her inappropriate behavior telling my fiancé "I need to learn how to speak to people" I think its your receptionist that needs to learn to not be rude and speak over others or make Comments in that manner especially to my fiancé. Shedeals with people and should build a better rapport with the

One of the best I have visited. Excellent staff and very respectful. They know what they are…read moredoing.

I had a problem with my arm. The doctor said I probably need a shoulder transplant I said no send…read moreme to Physical Therapy, I want to Elmhurst balance and physical therapist right up the street from where I live and as soon as I got there they were very nice they took care of me I did some exercises stretching and then at the end they put either heat or ice on my shoulder and then they started massaging my back and neck . I can't believe the difference ,they were very patient with me . I would definitely recommend them

This place is amazing! The staff is very attentive, professional ,compassionate and patient. Sai,…read morethe Physical Therapist, is great! He is very patient, professional and knowledgeable. The place is kept very clean and in all the equipment is well taken care of. Management is very kind and respectful. I would highly recommend this place to anyone!

The best PT chiara was pushed out. The only reason why…read morepeople went to this place is for her care. She is professional, explains in detail what's wrong and helps fix you with care. Now this place feels like a transaction. And I keep getting a confirmation call/texts at 4am. Its disruptive to my sleep.

It's a beautiful atmosphere for loved ones to recover. My grandmother stayed for two weeks for…read morerehabilitation. My grandmother had good recall and memory. During a visit-she presented a concern about her clothing, and I went to the desk to find an explanation. I tried to speak with the nurse who spent a great deal of time attempting to ignore my presence at the unit desk/counter. After I garnered their attention simply by calling out "Hello Nurse", I discovered they practiced a type of nursing that most people would find objectionable and resist in our modern world. I really thought Nurse Ratchet was a thing of the past- BUT I was wrong. The nurse was rude, and resistant. I believe by the nurse's behavior was a demonstration of a standard and not an exception to the rule. In my protest I was visited by the administration- (DON probably) but that wasn't helpful, but it was packed with an immediate response. I didn't ask for an apology, or any other actions, I just wanted to be informative. The main reason I engaged in the awkward conversation with this administrator, was to reveal something serious but I didn't feel satisfied that it would create change or cause an immediate address. Afterward I felt a pit in my stomach and uncomfortable leaving my aged loved one, defenseless, and feeble in the care of those who didn't mind shouting at me being healthy, robust, and able to voice my concerns. I could only imagine what type of treatment my grandmother had experienced in my absence and how much she'd be willing to tolerate if left alone with unsympathetic staff. I questioned to what extent this behavior and bad customer service presented. I would still recommend it to anyone, because the atmosphere is calm and clean. You can tell it was created out of an abundance of concern for the sick and shut in but the staff is not as compassionate as the facade suggests. I would only recommend it for families that will be an active and present while their loved one stays at Ozanam. Create a shift for loved ones to show up all day or even hire a trusted person to sit and help your loved one while they stay.

I cannot share enough kind words about Ozanam Hall of Queens NY. After a recent stroke and a twelve…read moreday hospital stay, my dad went to Ozanam for rehabilitative services. My family didn't place dad there blindly, it was by choice, after weighing all the options. We have a family member who is a long term resident there currently as well as a long time family friend who is there too. They love the care they receive and the staffers they receive it from. Their recommendations were well received. From the moment I entered the front door and was greeted by the front desk attendant Lana, I knew dad was in a great, loving, caring and Holy place. I went up to dad's floor, was greeted by every staff member I passed. Not just on my first visit, but every visit. No matter how busy they were, every single person said hello. As time went on, those greetings were by name. It truly felt like dad was being cared for by loving family. My visits only lasted a week or so as I live about 700 miles away, but my experience and my opinions of my dad's treatment are fact based. He could not have received better care anywhere else. The facility was spotless, well maintained and the staff all love why they do. It takes a special kind of person to do this work. Ozanam is blessed with the best. Ozanam is even updating the rooms one floor at a time. It's nice to see the investment back into the facilities. The office staff was extremely helpful, kind and very communicative. They assisted in every way possible, making the daunting logistics of dealing with the insurance companies a less daunting part of the experience. I could not ask for better! I'd like to name everyone I met there who cared for me dad and assisted my family throughout, but I would have to name every person in the public eye as well as everyone behind the scenes there. By God's plan, my dad, Donald B. declined due to advancing medical conditions. He received great personal care and was treated with dignity up to and beyond when he took his final breath. He passed on Sept 22, peacefully in his sleep. The staffers who knew him were as sad as we are. Thank you to everyone at Ozanam Hall of Queens for all you do for every person in your care every day. May continue to God bless you all. Please keep doing what you do!!! You all are absolutely incredible. Rest easy dad! God's got you!

love this place. Staff is so friendly and they took away all my pain! Can't wait for my next sessionread more

The care was great staff amazing!!! They helped me soooooo much. I was in pain and could barely sit…read moreor stand. Within days they helped me feel so much better.

great great kind doctor everyone in there was very nice except the hijabi front receptionist. She's…read morevery rude!! talked to me as if i was stupid. she tried making me leave multiple times . i had to speak to the doctor to get my issue resolved he's very kind and understanding so is all of the staff except her my only complaint is her. maybe she was having a bad day? but that's no excuse to treat a patient like that. however i'm very satisfied with my visit and highly recommend this location

This was my absolute best ever experience at an urgent care. Everyone who entered my room from the…read moreassistant to the nurse to the doctor spent quality time asking about my symptoms and assessing me. The antibiotic I got helped me within 12 hours. Dr. Salib has excellent bedside manner and provided me a doctor's note from work so I could properly heal from a bad respiratory infection. It also barely had any wait at all and even the receptionists were nice. I would 100% recommend.