Margaret Teitz rehabilitation center provided us with great team, great care and services. Thank…read moreyou to all of 6th floor stuff for caring for my father , to social worker Eric Gonzales and PT Svetlana and everyone who helped us during my father recovery.

If you care about your loved one, STAY AWAY from this place!…read moreThis facility is shady, unprofessional, and full of negligence. The staff doesn't seem to care, and the patients are not safe. It's heartbreaking how poorly they treat such vulnerable people. Avoid at all costs.

A wonderful Rehabilitation Center.This was my third time here. I had a right knee replacement…read more From the administration Mr Gordon Shah to the nursing staff to aids i was given excellent care. It is a great rehabilitation They have compassion and respect for all the patients

Communication is terrible, we were not notified of multiple discharge date changes and did not get…read morecalls back when we requested them, or when we were told that we would get them. When I raised this issue with the social worker, she repeatedly suggested I was making up the discharge date that they notified us of. This made setting up post discharge care needlessly difficult. There were also several packages that were delivered to my father, but not opened for him to access the contents (clothing), even with me calling several times to remind them that it's not enough to give him the sealed package, it needs to be opened. The first time, it took five days after delivery for him access the clothing we sent. Every time we called, we've received assurances, and they've lost my trust to follow through with their word. I would not recommend this rehab facility. Edit; after placing several additional calls, the person in charge of discharges finally returned my call the day before I go pick up my father to tell me he cannot be discharged tomorrow. She spends a significant of the phone call arguing with me, insisting that we spoke yesterday when we had not. She tells me if I'm picking him up it has to be at 11 AM. This would've been a great piece of information to relate to me sooner than the day before I am scheduled to travel across the country to pick him up on the flight I booked two weeks ago. She accuses me of "playing games" and refuses to connect me with somebody else. I still don't know if they will make a referral for him to have post discharge care. Although I have repeatedly told her I need this at this point, I have no confidence that she will actually do it.

My dad was there for less than four weeks. The staff on the 6 floor helped during his transition…read more Nurse Angela for the evening was amazing. On the day he passed she was there to help. Thank you for everything.

Truly disappointed in this place and how they treated my dad!…read moreIt's unfortunate that there are people who are so miserable that they'll take it out on others, and to the poor defenseless ones that they know can't defend themselves. My dad who was blind and suffered from Alzheimer's/Dementia wasn't treated well at all. There were oftentimes that they would just let him sit or lie there and not feed him and you would hear the nurses/aides cackling and laughing, speaking their creole in the dining area and give you a bs excuse just to not feed him. I wonder how many days my dad went through without food in his system or how many HOURS he was sitting or laying around with a soiled diaper. My dad already was getting bed sores because they weren't moving him at all. This is a place for you to leave someone that you don't care about and let them rot because the staff on the 6th floor don't give a shit about them. You can make all the complaints you want and they'll treat them well because you're there watching them but best believe that once we walked away until we come back the following day, he was ignored and we would have to do the whole process again of arguing and letting them know that your loved one isn't being treated well. Imagine if they were treating my father like shit and we were constantly going there to check on him and calling them out on their lack of care, I can only imagine the ones that barely get any visitors, how they were being treated/ignored. Healthcare officials need to make surprise visits to all of these "care centers" and see that the staff are not doing their jobs at all! That there's no type of "care" all all. How they're having these helpless patients suffer in silence. If you really do love your family member, please don't bring him/her here unless you're going to be there for long periods of time. Don't be fooled by the new renovations and how "attentive" they look when you're touring it, it's all a facade.

The outstanding service my loved one received by the caring staff at the Hospice of New York truly…read morefelt like a blessing. My family and I feel so appreciative of the support we received during one of the most emotionally trying times of our lives.

People make an organization successful or not. Hospice of New York was good about sending supplies,…read morebut the nurse we had for our family member, just barked orders at the aides we had in place. She didn't assist with a bed sore. She took blood pressure and told every aide who was there that they weren't doing anything correctly. In end of life they said someone would come and no one even showed up. Nor did they ever offer their condolences. Only one social worker, Myya, showed any humanity and offered sympathy. II've used VNS Hospice for my mother and they were hands-on. They were there at the end of life. The right people make you successful. Hospice of New York should be more than a purchasing agency for supplies.

Note: This not a review of the complete Calvary Hospital service portfolio, which also includes a…read moresocial work aspect. Few people give thought to dying and death. Most people probably vaguely plan to pass away peacefully at home, perhaps surrounded by loved ones. But this isn't possible sometimes. For such times, an inpatient hospice facility can handle end-of-life transitions peacefully and respectfully -- for the most part. Calvary Hospital is one of the larger hospice providers in the New York City area. ArchCare operates the 18-room Dawn Greene Hospice under the banner of Calvary Hospital, at the Mary Manning Walsh Home, a nursing home in the Upper East Side. The Hospice is on the 15th Floor. Patients may expect to suffer a few frustrations: - Patient records may not transfer smoothly from previous healthcare providers. - The food is not good. The hot water could be a little hotter. - Patients may be discouraged by staff from using the in-room bathrooms, and asked instead to use underpads or bedside commodes. - Patients may be discouraged by staff from leaving their beds. - Some weekend staff seem less responsive and responsible than most weekday staff. Many of these limitations are understandable. Hospices are designed, staffed, and funded for palliative care; not emergency care, not curative care, not assisted living. That said, staff could be better trained in wound care. The duration of a patient's stay at a hospice may be anyone's guess. The balancing act between the incredible resilience and tragic frailty of the human condition can be unknowable. The one surprise of our experience here was that they asked us to remove our loved one on the same day as death. This hospice, as with most, apparently does not have a morgue, and must comply with health mandates. Do have concrete plans for a funeral home or mortuary as your loved one enters a hospice. Visitor Logistics: - The best way to reach Dawn Greene Hospice is via mass transit, as on-street parking is scarce and nearby parking garages are expensive. However, parking websites / apps may provide coupons for nearby parking garages. - Consider making restaurant reservations or using Yelp's Waitlist feature early if there is a possibility of eating dinner in the area -- the best nearby restaurants do fill up early. - Visitor check-in / check-out is handled by the nursing home. - There is VPN-friendly Wi-Fi. Ask for the password at the front desk. - A patient shower room by Elevator Bank A serves as a makeshift visitor bathroom. (Each patient room has its own bathroom, but with a non-lockable door.) - The Family Lounge is a comfortable room, with a television, circular conference table, individual lounge-style chairs, a loveseat sofa (i.e., seats two), a refrigerator with freezer, a microwave, a K-cup coffee / tea maker, and a cold water and ice dispenser. Weekly meal menus for patients are posted here, as is the meal delivery schedule. - As a reminder, items placed in the refrigerator / freezer must be labeled. - During the Covid-19 quarantine, visitors in the Family Lounge are asked to keep their masks on and stay 6 feet apart. - There are no accommodations for visitors who wish the spend the night with their loved ones, other than the cushioned in-room lounge chair and whatever footrest can be found. This is typical of most inpatient facilities. Overall: Despite some misgivings, Dawn Greene Hospice does a good job overall in providing an important service that meets most patient, family, and visitor needs. We don't live in a perfect world; better treatment would require significantly greater systemic investment, or deeper pockets for private nursing services. I am grateful that this hospice made the last days of our loved one more comfortable than they would have otherwise been.

I received a call 30 minutes before my mother passed away. I'd been given no warning that she was…read moreso close to passing -- in fact, just three days before I was told it could be "weeks" and the day before I was told absolutely nothing different. I did not have enough time to get there and she died with no family or friends to hold her hand. 30 minutes after they called, she was dead. Either they did not check on her or were so unfamiliar with the signs of death that they did not know she was dying until it was too late. I trusted the Dawn Greene hospice. That was a mistake.

excellent care given in this facility I highly approve of the care we weighed all the options and…read morethis was the best

Stay away from this HOLE. They use all these lazy agency aides who leave your loved one in soiled…read morediapers from morning til night. Saw aides sleeping while supposedly on watch by front desk. If you ask for help they walk away or say I am on a break. They leave rooms dirty and if you go to supervision they just cover it up. They do not isolate people during flu season so everyone gets sick. The aides do less than the minimum attempting to feed patients with dementia. This place is hell on earth for the vulnerable elderly.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Facility changed my husband's medications twice without consent over a two week period, causing…read moreseveral hospitalizations to stabilize him, overall causing his instability and aggression, never seen before. After six months he is in another rehab after spending weeks in the hospital to stabilize his medication regimen. Though a beautiful place, Waterview does not care for its residents like it claims to do, does not keep in touch with family and health care proxy before making changes, and uses PA's instead of physicians for decision making, at least re. meds. Do NOT recommend for any resident with needs for dementia patients. This continues to be a severly stressful situation since being placed at Waterview, and my husband should not have been put through the stressors of dropping meds and changing them without consultation with primary doctord, our specialists, and the family. In addition clothes were lost and not reimbursed, short-staffed, night supervisor overworked and stressed, with rude behavior toward family and patients..

Always get that welcome feeling as soon as you walk in. Staff is very nice and caring! Thank you…read moreWaterview for the exceptional service.

Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.