BYI came out last week for a wash/dryer install from Best Buy. It did not go very well and it was left with some issues. When I called to see what could be done about it I spoke to Ryan, one of the managers. Ryan immediately stepped up and addressed the issue. After a small scheduling hiccup, Joe was scheduled to come out to the house and fix some issues with the install as well as, for compensation, fix a leaky outside faucet. Joe, and his team, did an AMAZING job. I couldn't be happier. The gas dryer installation looks solid and the new outdoor faucet is just what was needed. All-in-all, very happy. It is important to understand every company makes mistakes. I know I do every day. However, what is less common, is a business which recognizes the mistake, takes responsibility for it, and works to correct it. Due to how BYI responded and how I was treated after I first called, I will happily recommend BYI for anyone who is looking for work around the house. BYI and their team stepped up and really took care of me and my family and I am grateful. read more

I ordered a dishwasher through Costco and they used Best Yet Installations for the delivery, installation, and haul away. I got an administrative call to schedule the installation and to give me notice about potential code updates. This was an easy process, and I like having digital copies of paperwork. I got a call on the day of delivery, as promised, within the window and they were on time. Mark was in charge of taking out the old dishwasher, and his colleague was setting up the new one for installation so this was a very efficient use of time. They were able to swap out the machines quickly. In installing the new dishwasher, they made sure it was leveled and set correctly, ran a test cycle, and took pictures to confirm everything. They were professional and courteous. Thanks for making this an easy process! read more

Sub contracted through Best Buy to instal our side vent dryer. Noticed water and lint escaping so took apart the hose and looked inside the dryer to find the vent was improperly installed. You can see it's not even connected to the other pipe. No vent tape was used and after reading the instructions that came with the kit, turns out it was out in backwards and not secured with the proper screw. Caused the inside dryer to be filled with lint. Would not recommend read more

Best Yet Installations - Dryer vent connection - Electricians Near Me - Spencer, Massachusetts

Ordered a dishwasher through Costco and they came to install the new Bosch and haul the crappy 2 years old Frigidaire away. The guy was really nice, thoroughly showing us how to use it, and mentioned to avoid the soap pods since those tend to clog the drain when they don't melt completely. The crew cleaned up the stuff nicely after they were done. They were on time with their delivery. Highly recommend. read more

1 star is far too many. Please allow me to begin by saying this company, based out of Spencer, came to install a water line for our Best Buy purchase (a refrigerator). Best Yet works as a third party installer for this company. They told us we must pay $100 or they could not complete this job. Of course we did as they said, trusting they were not scammers or dishonest. I will attach a screenshot of this receipt for everyone's reference. Keep in mind we already paid for the installation through Best Buy and shouldn't have paid a penny more. This was validated for us when we ended up calling Best Buy and they were horrified these people tried to milk us for any additional money at all. Well shortly after Best Yet left (horrible company name by the way, but that is aside the point) we looked online to find reviews for this company and to our dismay many customers on BBB website under Best Yet said they too were charged more and didn't understand the extra costs, etc. We also read a REPLY to a customer's review written by VINNY with Best Yet who wrote the most insolent, sarcastic, vile, and unprofessional response we've ever read to a review on a company!! He should be fired. Better yet, Best Yet should be out of business!! This is our genuine opinion. We also read of many scenarios where things weren't up to code, or permits needed to be pulled, or additional materials were needed, etc. this all adds up to more money for Best Yet. All of this prompted us to call Best Buy directly (after feeling as though this was very questionable) and inform them of the additional cost and ensure this was all above board, and was intended on their end. We, in no time, discovered IT WAS NOT! They reversed this charge on Best Buy's end and have passed along this information to their superiors. We want everyone to be aware that it seems Best Yet charges whenever they can and takes advantage of vulnerable customers, as we can see this is not an isolated incident but a pattern. This is how these individuals make a living, preying on the owners of the households they drive to. My advice.... Be cautious and if it sounds shady it probably is! Always question things. And our message to Best Yet... you stepped foot in the wrong house! read more

Best Yet Installations - Receipt of Best Yet's charge - Electricians Near Me - Spencer, Massachusetts

They delivered/installed a washer/dryer I ordered from Best Buy. The guys were professional and very nice. After they left, I ran the first load in my new washer and water leaked out, flooding my washer/dryer room. They had left a contact sheet that included an emergency number and told me to call any time. I called the emergency number on three different days and it went straight to voice mail. I repeatedly left messages that were never returned. This was over a holiday weekend but they advertise 24/7 service. On the first Monday after the holiday, I called their main number and also filled out a contact form on their website. Still no response. Now I have no working washer/dryer and was left with a large mess to clean up. I cannot recommend against this company enough. Do not use. read more

Other Yelpers - please note very rare occurrence for me to give a poor review! I am sure the business will "bot" their response. Review others, just two responding, copying and pasting, even when it doesn't relate to the review! For a "Service" vendor, they would know what customer service, make the customer happy, the customer is maybe sometimes right? They are getting a lot of business from the Big Box stores, so who cares about the customers. Yes they must get a lot of "new" customers (bet few repeats!) and bet most don't don't even know they are getting scammed. Best Buy Out sources to Best Yet. When they call you, they don't even identify themselves as Best Yet. Maybe that's the first red flag? We have had problems with their delivery truck breaking down twice, same week. Neither time did they call the day before to confirm the delivery window, and both times they changed an AM to PM, then called in the PM to cancel. This time the delivery window was made with them (not Best Buy), received the day before call, likely because I complained to Best Buy. Same dispatch Gal, the says the same thing about changing the AM delivery to PM, we don't honor Best Buy's windows, HELLO, the AM window was made with Best Yet. Again, not one time does she state what business she is calling from. Now I get concerned about this company because they mentioned $50 permits with cancelation and reschedule #2. I contact Best Buy, they said we will not be charged not appropriate. In addition, I called our city (after checking on the website), replacement appliance, no permit fee! I then proceed to Google the phone number to find Best Yet is the vendor. Plenty of horror stories. Not just late, no shows, but appear to be scamming people out of money. Permits, parts, codes issues. I promptly canceled our Best Buy order. I will say Best Buy is usually excellent and their Geek Squad does excellent installations. I am going with a local company and using their contracted plumber. Communication with this company is very poor. Customer service, not even there. Why these Big Box companies keep doing business with them is beyond me. Even Best Buy customer service told me they know about them and get lots of complaints. I plan to submit a format complaint with Best Buy. Buying and installing appliances has always been hassle free. Thank you Best Yet for making this one completely miserable! I strongly suggest you consider changing your Business Name, definitely don't deserve it! I would suggest you get some customer service training and start caring about customers. Without customers, you wouldn't have a business! Grow some ethics, if that is even possible! read more

Best Yet Installations was the subcontractor for my Costco Gas dryer installer. They showed up on time and did a competent job installing my dryer and removing my old dryer. Unfortunately my house, like yours (likely), was not up to code and so my "free" install ended up costing $490. If you want a free install, make sure you do every single thing possible to bring your house up to code before they show up, in my case this required adding hammer-arrestors on my washing machine, throwing away the semi-flexible aluminum vent line supplied by Costco / replacing with a solid aluminum vent piece and drilling a few holes in my wall to put up a grate for make-up fresh air in case the door was closed. My main reason for not giving them 4 stars was that I am confident I could have called my trusted local plumber (who is not cheap) and done all of the same work for a fraction of the price had I realized how much they were going to charge for the work they did. With all of that said, the plumbing inspector showed up, popped his head in for 3/10 of a second and went on his merry way. read more

I ordered a dryer through Best Buy and Best Installations Yet did the installation. I was told that I needed a rigid vent rather than the semi-rigid vent that Best Buy said I needed and I was charged and extra $300.when they arrived ! The installation took no additional time. I then checked the price of a rigid vent and discovered that it is no where near $300. I contacted the manager at Best Installations Yet and received a very unsatisfactory explanation as to the additional cost. Was this because I am a single, female senior citizen ? read more

We purchased a gas dryer through Best Buy who subcontracted to Best Yet Installations. They made us pay $600 for a snorkle, some sheet venting and gas line ON TOP of the payment to install from Best Buy. We had an infant and desperately needed to install the dryer as we had been without it for 2 weeks before delivery/ install. They knew they had us and they charged for it too. The job they did looks very unprofessional. Worst contractor experience of my life. I also do not post negative reviews often, but I feel a warning is warranted with the job that they did. Very unprofessional. read more

Best Yet Installations - This is on the Front of my house next to my front door now. Thanks Best Yet Installations. You are the worst. - Electricians Near Me - Spencer, Massachusetts

Nick & Andy delivered and installed my overhead Whirlpool Microwave purchased from Best Buy and did an excellent job. They arrived on time and completed the job in 35 minutes! read more

Best Yet Installations - Electricians Near Me - Spencer, Massachusetts

Great work Ethan and Ethan! On time very quick very polite couldn't be happier. Looks great works great! read more

I simply can't say enough good things about today's installation. I had a gas range installed. They explained to me everything they were doing. They arrived on time and professional. Masks in place. The entered my home and immediately put on booties. Then began their task of installing .Alex and Nate Z were my I stall team. Vinny their boss then stopped by to check make sure everything was going well. stopped by their boss to make sure everything was going well. This was one of the easiest tasks I have ever needed done in my home. The scheduling was easy. I received a 30 recall when they were to arrive in the time window. I am very pleased. I will being using them again in the future. They offer a huge list of repairs and fixes they can do at work and your home Again a million thanks to you Best Yet awesome jobs guys. read more

Best Yet Installations - Stove - Electricians Near Me - Spencer, Massachusetts

My partner and I live just outside Montpelier, Vermont and we purchased a gas range from our local Best Buy. Best Yet Installations was the installation partner that Best Buy sent to our home and I could not be happier!! I used to sell appliances when I lived in California so I have truly seen it all with delivery crews. I can attest that Best Yet is top notch. Mark and Hannibal were professional, courteous, and did a fantastic job installing our range. It was so nice to not have to worry about installing the liquid propane kit, hauling the old range away, etc. Mark and Hannibal were also very communicative throughout the entire process, and gave me a phone call to let me know their estimated arrival time. The cherry on top of the whole experience: we DIYed our dishwasher install a few months back (we couldn't find an installer at the time), and we had a large gap at the top of our dishwasher that we hadn't filled in yet. Before Mark and Hannibal left, they brought us a perfectly sized wood trim piece so that we can fill the gap above our dishwasher. I am really so impressed by the attention to detail and the thoughtfulness displayed by Mark and Hannibal. 10/10 experience, will gladly recommend Best Yet!! read more

You're going to want to read this to the end. It's a doozy. I purchased a dishwasher and gas range from Samsung, and purchased installation services for an additional $240. This company was assigned the job. Scheduling went smoothly although I was annoyed that the appliances would sit in my kitchen for an entire week before the installers could come. I thought they should schedule things in a tighter way, day-of or day-after delivery of the appliances. I was out of town and my friend was watching the apartment. The big surprise was getting a call from the installer Matt who explained [1] that the Samsung dishwasher would leave a big gap under my countertop, and an LG would fit better, and he seemed to imply that I should suddenly buy a new dishwasher? And [2] for the gas range I needed a plate and a shutoff valve to bring me up to code and it would be an additional $400-500. I immediately said, "Nope. Not doing that. I would give you $150 for that, as it can't be more than a 30-minute job, right?" He didn't answer that last question. He basically said I'd have to pay their estimate, or they couldn't do the install. I told him go ahead with the dishwasher install, and as long as it is done in a good and workmanlike manner it will be fine. Use some plywood or something to increase the height. As for the gas range install, I would pay $150, and if they wouldn't take that then don't do it. So they left it. Here's the best part. I come home from my trip, I walk into one of my two bathrooms, and there are globs of urine all over the seat, some on the floor, the rugs are damp, and the toilet isn't flushed, like someone peed all over the seat intentionally. I don't have kids or pets, I just got my apartment professionally cleaned the week before, and there was absolutely no one in the place but these installers. It was one of them. Bob or Matt left a little retaliatory "gift" for me. Total animals. Someone needs to get fired. read more

See all

I had a Samsung dishwasher installed through Best Buy. They arrived on time, and called me to let me know they were coming. The guys were really nice and very professional. They removed my old dishwasher and installed the new one very quickly. They also updated the power to a GFCI outlet under the sink. After the installation, they plugged in the new dishwasher and determined that the unit was defective. They cleaned up, and coordinated the replacement for me. A week later, two different technicians arrived with a new unit and installed it. Again - very polite, professional, and efficient. Everything went well this time. I would definitely recommend them. read more

I see a lot of bad press for this company, but I have to say that I received outstanding service from them. Brett, Alex and Matt showed up at the appointed time to install my gas range. Before they did anything, Brett notified me that because it was a gas range I would need to pay a $65 permit charge. I expected to have to pay for that so it was not a big deal, it's the law for one thing to pull a permit for gas hookups. He measured my overhead vent clearance, verified that I had functional smoke and CO monitors nearby and gave me a rundown of the installation process. The ranges were swapped without a hitch, no damage no surprises. The team was polite and well organized, the swap out took less than an hour to complete. As an ex service director, I was impressed. These guys do some backbreaking work and it's really all about good two way communications. I would use them again without hesitation. read more

Best Yet Installations - Electricians Near Me - Spencer, Massachusetts

Ordered dishwasher from Costco and they supposedly installing 9/24/24 they didn't . Costco called 9/26 offered $200 off of I could wait till 9/28 I agreed. Not they lost the unit and called me 5pm Friday the 9/27 and Costco is closed in those departments till Monday... Pretty sure Best Yet Stole the unit... As the rude customer service lady was obnoxious read more

Update today 2/19/22. Final step in process of replacing defective range. The staff at Best Yet is outstanding. Today Kyle and Zack installed a replacement gas double oven and dishwasher. The code has changed for dishwashers with the electrical GFI and they were aware and prepared. The install was completed in a manner that was efferently and thorough. Vinny and John were also here to help since they diagnosed the issue before (after the range install). These guys were professional, courteous and competent. They deserve more than the 5 stars. I have worked with many installers over the years both personally and professional and haven't seen a group better than this company. Please understand that they are sometimes in difficult circumstances with the sales occurring outside their control. They competed the plumbing and electrical installation incredibly well. John and Vinny stayed to give instructions on the new appliances. They have installed four in the last few weeks. This company really stepped up to help us with a difficult situation with the range. The process of the range began on black Friday and completed today. Delayed Christmas present for the wife, but she couldn't be happier now. 7 Stars from us. Thank you Best Yet and staff very much for making this easy and rewarding. read more

ordered a gas dryer through Best Buy for installation. when they arrived on April 10, 2025, they came in and said the dryer vent that Best Buy sent was not UL listed and they couldn't install it. they said they could install a rigid vent and get a permit for 350.00 extra. 90.00 dollars for permit and the rest for sheet metal. payable that day by credit card, check or cash. why they were at my home. after calling Best Buy and the building department located in my town i I asked them to leave. this felt like a scam. went to the building department the next day and all I needed, if that, was 45.00 for permit. they could charge me any fee if they wanted to obtain it that could explain extra 45.00. Called Best Buy , corporate, never heard of this practice. went to Best Buy they never had a complaint to what happened to me. read through some reviews and looks like this is a tactic with extra fees during installation. buyer beware with this company . read more

Nick and Brian went above and beyond installing a new Best Buy microwave over our stove. Arrived on time, communicated clearly, and when the box didn't include the right vent adapter, they went back to their own warehouse to find a spare part that fits and does the job perfectly. They took away the packing materials and the old vent hood as I expected, and also our broken old countertop microwave too, which I was a pleasant surprise. read more

Best Yet Installations - New microwave installed between wood-panel shelves - Electricians Near Me - Spencer, Massachusetts

See all

I had better luck with this company than many of the other posters on Yelp. Several months ago we bought a new LG gas dryer from Home Depot. On the day of the installation, two gentlemen came out and hooked everything up in about 2 hours time. My previous dryer was probably 30 years old and left over from the previous owners, so some upgrades were needed. They installed a new metal vent and shut off valve. I believe the additional work came to about 300 dollars, but it was well worth it in my opinion. The previous setup was a fire hazard and we were lucky we didn't have any problems. If I need installation on another appliance, I would have no problem using them again if I got to choose who installs it. read more

Mike and Andy did an excellent job installing our range vent. Friendly, professional, and efficient! Would recommend

great service and quick/efficient install and haul away for dishwasher. happy customer--thanks to Ethan and Ethan!

Nick and Raffy did a very smooth and professional oven install. Highly recommend them.

If you enjoy being ripped off these are your guys! Too bad you don't know who best buy is going to select to install. In the end it cost about $500 extra for about 15 minutes or work and $40 worth of parts. Their entire operation is opportunistic price gorging. I should have just refused delivery. In the end, after the surprise fees, they added insult to injury by charging $30 for an inspection that only costs $20 per the guidelines online. read more

Bought a LG dishwasher from Best Buy they hired two men Mark L. & Kyle L. to install and they were both very professional & knowledgeable. Installed my dishwasher and cleaned up after themselves. Showed up on time and did installation within a timely manner... read more

Ethan and Joe were my installation guys. They came to install my new dishwasher. They were very knowledgeable. They helped me with any questions I had on the dishwasher. They were very professional & also cleaned up the work area when finished. I recommend them to anyone who needs to install a new appliance. Thankyou Ethan & Joe. read more

I highly recommend them for anything from electrical to carpentry to plumbing to AC installation. Chris is an amazing electrician and stands by his work. He installed my AC and a year later there was a little problem with the coolant and he was there the next day, on a Saturday and fixed it. Ray and his crew are the only carpenters i will hire from this day forward. They just did an amazing job on removing all of the old wooden trim around the exterior of my home and replaced it all with Azek. As they did the job Ray would point out other things that needed to be fixed and added them into the job. Most carpenters would have just put a band aide over the problem, hidden it and moved on. These guys get it. HIGHLY RECOMMEND - WILL REPEAT read more

Two people Best Yet Installations came to install 3 Best Buy appliances: a microwave, a wall oven, and a stove top. - One of them, installed the microwave and this was the only and most successful part of this transaction. - During installation, I wanted to ask a question and I said "Can I ask you a question?", the response was "I am on the call" with a rude attitude. As an apology later, they said they had a rough day before coming to my place. - During microwave installation, other person asked for my iphone charger and started using my charger for his phone. The entire time (around 3 hours) the other person was trying to install things and he was playing with his phone which was very confusing to me. I was working from home during the installation and once in a while, he was interrupting my work to tell me how much he likes my fast charger. - For the wall oven, they said my existing oven is plugged into the wall and this is rare and the chord of the new oven is not long enough and not compatible to be able install this. I asked them if this is the first time ever they replace an oven with a short cable or with a plug that may require extension and they said yes. - In the meantime, they never even considered to install my stove top and concluded that they will not install it for a reason regarding MA codes but I did not understand. I asked them what is the code they gave very vague inconsistent answers. They said this is what they concluded. Again, they may have a reason, it is just I do not know about it. - For the unsuccessful oven installation first person turned of one of the switches from circuit breaker box. To turn it back on, first person asked the second person (playing with his phone all the time) to turn it back on. Then second person turned to me asked me if I can go turn it back on :). I refused it. He stopped playing with his phone and went to the circuit breaker box. He found the box but (and get ready!) HE DID NOT KNOW WHICH SWITCH TO TURN ON FROM THE CIRCUIT BREAKER and asked my help. I had to help him for this task and I showed him the switch that is off. - When my existing oven came back on, it had a "PF "signal on it which simply means "Power Failure". It happens when electricity goes off and on which simply went away simply by pressing any button on the oven. After 45 minutes and many phone calls to their manager they could not figure this out. At some point, the person watching videos randomly hit a couple of buttons on the oven and the sign went away. Then they left my place! I guess we are happy that at least we have a new microwave! read more

Ethan and Joe installed our dishwasher today and were very professional. It wasn't an easy install. Thank you!

No star - scam-like addons. Came to install washer dryer combo bought from Bestbuy. Pitched about installing two valves to steady up the solenoid in the washer, and charged $100 in a hurry. They end up being just water hammer arrestors, with each being less than $15 on Amazon. If you google, city water pressure is steady enough and you don't even need them. Beware! read more

Best Yet Installations - Electricians Near Me - Spencer, Massachusetts

Ordered a Bosch dishwasher and installation from Best Buy. Mark and Kincaid (sp?) from Best Yet did the delivery and install. Both were very professional and knowledgeable. There were no extra charges, they cleaned up, and even showed me how to clean the filter. The company is lucky to have them. read more

These guys were sub contracted out by Samsung to install new dryer/take out old one. They did neither. They also tried to upsell north of $400 (free install) lol. Said they needed to pull a permit to do the install (retroactively). If you know anything about how securing a permit works, we'll that's backwards. Contacted Samsung, they said it didn't sound right and are fixing the problem. Look at their previous reviews. They've done this to so many people. Con artists. No thanks... read more

Terrible service. Bought a dishwasher from Best Buy and they sent this company to "install". They showed up 2 1/2 hours late from the scheduled time slot window with zero call or communication. Then as soon as they came to install they (two technicians) spent a couple minutes (if that) to measure and immediately said they couldn't install our dishwasher. They couldn't wait to get out of the door. Zero workmanship. My husband said he took the measurements himself and it will fit but they refused and told us to purchase a smaller dishwasher. My husband installed the dishwasher the same night himself without any issues. It fit perfectly as explained. From this experience it seemed they wanted to get home early and avoid having to do this job because they were running late. Had the same exact issue the last time I bought appliance last 6 months ago from Best Buy, the two technicians tried to tell me our doubled oven wouldn't fit either and I adamantly asked them to remeasure because we measured ourselves and they magically were able to install my oven after having to question them. Would not recommend this company to anyone, their technicians don't want to work and try to find any easy way out to avoid having to do an installation. Experienced this on two separate occasions! read more

Ethan & Ethan came to my home to install a gas dryer that I purchased from Costco. My understanding was that the installation was included with my purchase, however when they arrived they began adding items that I needed to purchase from them to complete the installation. They said if I rejected their assessment that they would leave and I could try to find a local installer or a friend that would do it for me. I had been without a dryer for 6 weeks and was obviously anxious to have this install completed. When I reached out to the original vendor, they said that certain items that needed to be upgraded would require me to pay but they also agreed that the amount that I was charged for certain items was extreme. I would not recommend this company and have suggested to my vendor that they remove them from their preferred installer list. read more

The guys Zack and Kyle installed my new dishwasher bought from Best Buy. The dishwasher didn't close correctly and had a dent so the guys are contacting Best Buy on my behalf for a machine that will work perfectly. I hope the same team will be backmto,install that machine. This is the type of dedication and customer service that we all hope for. It reflects well on Best Yet and on Best Buy. Really appreciated this professional service and installation and their determination that I was treated as we all wish to be treated. Just awesome. Michael read more

Best Yet was the third party installer for a Samsung washer/dryer delivered to my property. When they get there there are "code updates" they say must be done which required an immediate payment of $200 for these updates (sheet vent and two water hammers). My order had included installation with no mention from either Samsung or Best Yet that it could potentially cost more money. Placing this new information at the time of service puts the consumer at a disadvantage because at that point we just want to be able to do laundry again. In this instance, the dryer was defective and we had to order a replacement. Best Yet is supposed to come out again, however this time they said they said need a new work order from Samsung to come out for the replacement otherwise we would be charged again for the installation - all of which we have already paid for. The work that they do perform seems to be serviceable. However, the details surrounding Best Yet's third party agreement with Samsung for exactly what they are supposed to do are opaque at best. Also, they have not been helpful in assisting us in rescheduling the final install through Samsung for which we are still waiting. read more

No. Just don't bother. Paid Best Buy $130 for these guys to deliver and install a gas range. During the install, the gas shutoff valve ($5 part) was not to code and needed to be replaced. How much did they charge for this two minute $5 part replacement? $135. Opportunistic price gouging. I would be even okay with $50 for a 2 minute replacement - but $135? Surgeons don't get paid that much per hour. It's too bad - we would have absolutely used these guys again for other work if they even remotely extended some fair goodwill regarding this additional repair (trust me, we have a lot of other work to be had) if they took some sort of high road with this repair but they apparently cannot help themselves. If you can't trust someone, how can you work with them? Enjoy your extra $135 Best Yet - we have now told yelp and best buy about you. I'm now renaming your company "Best Debt". read more

These guys are criminals. I buy 2 appliances through Best Buy. Best Yet Installations show up and immediately make a phone call about 'a problem'. They say my recently inspected house is not up to code and they'll have to do $2300 of work to get it up to code and make the installation. I refuse delivery from these scumbags. I went to Poirier in Norwood and they sent new appliances the next day and they were installed without issue. The plumbers they sent told me Best Yet is know for ripping people off. Best Yet, you should be ashamed of yourselves. Go eff yourselves! read more