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Best Western Plus Plattsburgh

3.7 (27 reviews)
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Game and pool room
Sirron B.

This is a beautiful place to come with your family I cannot believe how convenient death made everything. You have a restaurant attached to the hotel never have to walk outside you have an indoor pool game room and you can get a room that's linked to the pool do your balcony they have thought of everything. The service people here are friendly kind and sweet Pierre and will go out of their way to assist you.

The pictures of the hotel look nice, but really this is just an old hotel that got a few scattered updates. The whole place has a bad smell. Now, our room smelled nasty like dirty feet and carpet. The room was dusty, like they had just changed the bedding but not moved stuff around to clean. There were cobwebs in the ceiling. The bathroom was gross, tub needed to be bleached it was all soap scum/brown so I didn't use it. There was a glob of something dried on the toilet seat, and the exhaust fan didn't work, which was a blessing because it was caked in dust. I intended to complain at check out, but we had to rush out for a wedding in the am. We checked in late (after 8pm) and neither of us had the energy after driving 4 hours to complain the night we got there. It was tolerable for one night but certainly not any more than that. For $50 more I'll stay at a Hilton or Mariott hotel.

Talk about service recovery!! Super sweet gesture from GM.

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9 years ago

The room was clean, cool (temperature wise) and quiet. They play music in the hallway after 10 am which was a bit weird.

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11 years ago

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8 years ago

I called asking for Vickii the boss in housekeeping to see how she doing and no one will tell me weird huh

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17 years ago

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Ask the Community - Best Western Plus Plattsburgh

Review Highlights - Best Western Plus Plattsburgh

There is one connected restaurant, 99 Restaurants and a Ground Round a hop, skip and a jump away.

Mentioned in 2 reviews

Read more highlights

Microtel Inn & Suites by Wyndham Plattsburgh - Guest room

Microtel Inn & Suites by Wyndham Plattsburgh

(21 reviews)

$

I stayed in a 3rd floor suite on June 8-11, 2025 shortly after a major renovation of all the rooms…read more I have stayed in suites in this Microtel many times previously and been very satisfied. This time it was very unsatisfactory due to changes made during the renovation. I've never seen a renovation where the rooms were made WORSE. They had removed the coffee table, a small rectangular table with two chairs where I used to eat my dinner and conduct business, and also the end table next to the couch so there was nowhere to put my purse, backpack, books, etc. They had also removed the closet area and replaced it with a few "knobs" with hangers. They had also removed a long shelf in the bathroom where I used to put my toiletries, now forcing me to leave them at the side of the sink or on the floor. Also removed any towel rods in the bathroom, again replacing them with colored "knobs" that look like something out of an IKEA showroom. I inquired at the desk if the removal of the furniture was permanent, if the table and chairs and coffee table would be put back. The clerk was not sure and said there was some furniture "on order" that had not arrived yet. She said "we don't like it either" referring to the removal of so many features from the rooms. I will not be staying in this property again unless there is furniture in the room! There is no place to sit and eat and nowhere to put many of my belongings.

I was a snob at first thinking this hotel would be not so great. My husband read reviews of this…read moreproperty and other hotels in the area. This was rated one of the highest including big chain hotels usually 3+ stars or higher. I arrived, lots of parking and lights outside. The property is pretty new in the area. Lobby bright and clean. Front desk check in was easy and friendly enough. Elevator was quick, clean and bright. Hallway signs to Rooms were marked perfectly!! Hotel hallway very clean and quiet. Rooms are large, beds firm, furnished great. Only missing a coffee maker, it has refrigerator and microwave. Nice desk, lots of drawers and storage. Plenty of comfortable pillows. Heat and ac work great. Bathroom was nice, good size tub. Plenty of towels, shampoo, conditioner and soap. Good lighting throughout the room. Continental breakfast is good. Lots of choices. Coffee maker was great, needs a larger cup (my complaint). Morning front desk staff, very very pleasant and full of info. Will stay here again!

Holiday Inn Express

Holiday Inn Express

(14 reviews)

One of the reviewer mentioned hairs in the tub and on the vanity. I stayed there last week and had…read morethe same experience. There were leftover hair shavings everywhere. And it was obvious that the vanity and tub had not been cleaned thoroughly. I brought it to the front desk's attention.

This review is desperately overdue. The family stayed here for two nights as a home base for the…read moreeclipse back in April. Needless to say, the place was booked solid, and I was very happy to have made my reservation 11 months prior to avoid the "dynamic pricing" others were experiencing throughout the region. It is very conveniently located right off of the I-87 exit and is surrounded by numerous shopping and dining options. Our room was ready when we arrived at 3:30 and check in was fast and easy. The rooms themselves are slightly smaller and laid out differently than a standard Holiday Inn Express, and I suspect this property was converted from another brand. All that said, the rooms were comfortable and clean. The pool was a nice area to kill some time in, and the exercise room was appointed well enough to meet all but the most serious gym-rat's needs. The staff here was outstanding. Despite being absolutely stuffed to the gills with guests, they went out of their way to make sure everything was stocked, clean and ready to go. When I was in the lobby waiting for my food delivery the first night, I watched the poor woman behind the desk greet 3 customers who drove in off the street looking for a room and answer phone calls from several more. She answered all of their questions patiently and with a smile. Not once did, "of course there are no rooms left in this small college town that is in the path of totality the night before the eclipse, you cueball brained nimrod!" come out of her mouth, and that's significantly better than I would have fared if placed in the same situation all day long. I'm not sure if and when I'll be back in the Plattsburgh area, but if I am, I wouldn't hesitate to stay here again.

Comfort Inn & Suites Plattsburgh - Morrisonville

Comfort Inn & Suites Plattsburgh - Morrisonville

(41 reviews)

$$

This Comfort Inn is conveniently located right off the I-87 exit. It's an unusually shaped…read morebuilding, sharing space with a Perkins restaurant and a brewery. My room was large, and the bed was comfortable. It was both reasonably dark and quiet, though I could occasionally hear a sounds from occupants in nearby rooms, and also trucks on I-87, as my room overlooked the back of the hotel and faced the interstate. My check-in experience was not up to standard. When I got to the desk, a young woman walked in from an entryway behind their side of the front desk, smiled, and then immediately walked away. Seconds later, a much younger blonde gentleman came in to check me in. What was unusual about it was that all he did was take my name and then hand me my keys. He did not ask to see my ID or credit card, which might be viewed as a security/validation concern. Also, when he handed my the keys in their holder, he did not write the room number on the card, and I had to ask for the room number twice. (That also makes it tougher for checking out if you don't remember to tell whoever is at the desk your room number as you drop off the keys). This guy also couldn't bother to provide me any information verbally, such as welcoming me based on my Choice Privileges status, breakfast hours, pool or gym information, etc.. It really felt like he didn't want to be there and didn't want to do more than the absolute minimum. Elevators are minimal in this hotel. Breakfast hours were printed on my card holder, luckily. The breakfast area was large, clean, and pretty well supplied. It included two waffle stations, fresh fruit, yogurt, pastries, hot sausage patties, and these individual flattened eggs with a yellow center dusted with pepper. If you want something a little more elaborate, you can of course go down a ramp to the Perkins restaurant, though you'll be paying for that breakfast. Nothing here was a deal-breaker in terms of my experience here, and I'd certainly stay here again.

Great little weekend getaway during winter break. Yes it's not perfect the rooms are nothing…read morespecial bed is comfortable. Hotel staff very friendly and we were even able to check in 2 hours early! The pool hours on weekdays is a bummer 4pm they open and my 6 year old just wants to swim. Arcade hours are a little better at 11:30am open. Wish the Plattsburgh Brewing Co was also open earlier so we could just get a quick app to kill some time instead of heading out. But lots of places around for food and shopping!

Fairfield by Marriott Inn & Suites Plattsburgh

Fairfield by Marriott Inn & Suites Plattsburgh

(27 reviews)

$$

Wow! Reading the reviews before mine, I am shocked! We had such a great experience! The lobby was…read morebeautiful! Everything was so clean! The staff accommodating. Let's get into it shall we? Pros: No grimness anywhere! Carpets clean in room and hallways! No dust anywhere. Bedding clean and super comfy! Eve for the pull out. The bedding were fresh and clean! Bathroom clean and towels soft. Our room was huge and did not want to leave. Pool area clean as well. Nothing gross in the water. No sliminess or residue. Oh and it was heated! Whcih was amazing on the cold day we had! Hot tub was a roaring beast that just hit perfect! Cons: When turning on the hot tub it did not work. Needed to request the front desk to turn it on. While strange I realize now that the tub does not turn off so why have it on while ithers are not there. However they were super nice and Accommodating. The only other con was breakfast. It was pretty disappointing. Not much options and the premade stuff was awful. But hey, get a bagel and some eggs and your good to go! If you want to see the room and breakfast check it out on my video: https://youtu.be/tBLqMBr6-3I?si=RLITeoU1kTb-5ES5

HOT- TUB - OUT Of ORDER Stayed here again and not even close to as good as it was …read more I booked here for the Hot Tub and nowhere on website nor was I told it was out of order . Not until I had to unconventionally (as all guests need to ) go to the front desk To be let into the pool area , only Thrn did the clerk tell me the Hot Tub is NOT Working. Room / Bathroom worn - Specifically wallpaper needs replacement ( minor detail) Breakfast is Less than Fairfield Quality , Try for yourself other Fairfield inns and you will see , this one sucks After a week of Marriot Calls , this hotel gave me 1,000 points back which according to " The Points Guy " website they are worth .008 cents each so that is $8.00 refund. Not impressed

Quality Inn & Suites

Quality Inn & Suites

(13 reviews)

DONT STAY HERE!! This place looked completely abandoned and nothing like the photos online. Within…read moreminutes of arriving, I witnessed drug use and what appeared to be dealing happening right outside. The building itself looks like something out of a horror movie and smells strongly of marijuana. I refused to stay and requested a refund. The only positive was the front desk clerk, who was kind and understanding about the situation.

Good for a one-night stay, and it's not a motel. We reached around 9ish at night and the first…read morething that came to my mind was, where is the hotel? The reception area/room/cottage is right on the side of the road, and after clearing everything, you drive like 300 meters to the hotel. Roads around the hotel are not that good (Potholes and all), and if you are reaching here at night, it's kinda confusing. Make sure you know how to reach the hotel from the reception area. And yes, if you are here in the reception area and not finding anyone, means the receptionist has gone to the hotel to attend to some business, and it can take 20-30 minutes, as they walk to the hotel and come back- that's kind of frustrating . Anyway, we got a room on the 2nd floor, I was fine climbing stairs with luggage but not sure about old folks. My room and bathroom were fairly clean, well well-lit- no issues at all. They start breakfast at 6 AM, they have complimentary breakfast (usual stuff) and a swimming pool as well. Of course, we did not use it as we were early risers and then left for Canada. Overall- 3.5/5

Best Western Plus Plattsburgh - hotels - Updated May 2026

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