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Best Western Gregory Hotel

2.2 (70 reviews)
InexpensiveHotels
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Christina V.

Worst hotel i've ever been to. Mystery stains on the floor everywhere, the shower had orange spots on the floor of it upon checking into our room. The safe where you're suppose to keep your valuables was broken into it seemed like or just dismantled. Got very strange whistling outside our door with the door knob being rattled at 2am.

Meghan O.

We started our stay by having to find a front desk clerk. When we arrived there was a sign saying "be back in ten minutes". Having no idea when that ten minutes began, we waited. After ten minutes came and went we went on the hunt for someone, anyone! By this time more people had arrived so we were all knocking on doors and yelling down the halls. Finally someone arrived. He got us checked in gave is some options for food near by. Our room was good... clean with a comfortable bed. Towels are scratchy but looked and smelled clean. It's definitely an old building with plenty of rusty areas but it appears to be well maintained. And again, most importantly, clean! The water temperatures are finicky so be careful! You'll quickly scald yourself. There is next to no water pressure in the shower. Plenty of full sized toiletries included were very nice additions! Hand soap & lotion as well as shampoo, conditioner & bodywash. I would stay here again but it may not be for everyone.

What a nightmare. Room cleaned on request only. Hallway is filthy . Beds and pillows paper thin. Painting hallways fumes .

King sized room

I was admittedly nervous about our stay at this hotel given the reviews, but I found this hotel to be more than adequate for our needs given the price. The customer service was great, the complimentary breakfast above average and the bed was comfortable (and I checked thoroughly for any evidence of bedbugs particularly since it was an issue years ago at this location, but the mattress was clean and in good condition). A few tips that we will use next time we stay here. Bring a sound machine. The sound insulation is not great, and creaking doors and crying babies can make for a tough night if you are not prepared. (If the manager happens to read this, hit up your door hinges with some WD-40) They offer valet parking, but the spots are limited. We didn't know until it was too late that you could make a reservation for this. Ended up using street parking overnight. This is not a four or five star hotel like a Ritz. But this is one of the better best westerns I've seen and for BW franchise, this is easily 4 stars for me.

Emil C.

This hotel was conveniently located near the R train at 86th St which you can actually hear go by if you're staying on the 2nd floor. The floors were really creaky. If your neighbors were up and about, you definitely will hear their footsteps! Those working at the front desk were all really nice, helpful, and friendly. I was in town only for the Brooklyn Half Marathon, so the room was adequate for the short weekend trip. The room, bed sheets, and towels were all clean. The AC unit was a bit noisy, but I had no trouble falling asleep. There were many restaurants and food options all within walking distance. I would not have any problem staying here again if I need to be in the Brooklyn area.

The floor on the 4th floor ... and all of the carpet looks like this .. not just this one spot
Catherine H.

I wish I could give this hotel a negative star rating ... it is that bad.. the front desk staff are very nice.. that will be the last good thing you read about this hotel ... I stayed five days .. 5 long disgusting days...let me start out with the smells.. it smells Rank .. not so much the lobby/ first floor area... but the rest of the hotel just stinks... and that's during the day.. at night it gets worse.. went down to the vending machines to get a cold drink and the smell of pot was everywhere.. mixed with the usual day time funk ... the carpets look like they haven't been deep cleaned in years.. there were bugs in the elevator.. and flying bugs all over the unwrapped Pastry selections at the free breakfast .. if your smart you'll stick to the individual cereal bowls and fruit... on top of that the a/c didn't barely worked ... there is a huge F rating posted on the door of the hotel for energy efficacy .. why did I stay... my mom was near death at a hospital on 55th street and 1 st Ave .. this hotel was the closet I was aware of to the hospital ... thank God my mother surprised all the doctors and has been granted a little more time on earth .. DO NOT stay at this hotel unless you absolutely have to .. I have many pics .. but have decided to post only one for now ... I really don't want them to know about all the pics I have ... this is just the carpet on the 4th floor ...

STAY AWAY!  Dirty water! NO HEAT! BEDBUGS!
Mo J.

No heat! Dirty water AND BEDBUGS! (look at my videos and photos). This was by far the worst experience of my life regarding hotels! Unfortunately, everything's to their discretion. So how ever they feel about you, is the level of discretion you'll receive. Manager Keith: Unconcerned! This man had an endless vacant stare when we spoke with him. It was rather creepy. EVEN AFTER I TOLD HIM ABOUT MY ROOM HAVING BED BUGS! Jennifer: Didn't know the policies AT ALL. She made me give her two deposits because I changed my room. Mind you, I changed it because there was NO HEAT in the first one!!! Stay away ! This HOTEL IS JUST TERRIBLE !

Striped pillowcases. Solid sheets.

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Ask the Community - Best Western Gregory Hotel

Review Highlights - Best Western Gregory Hotel

Rooms moderate especially considering they are under renovation to improve the already pleasing ascetics.

Mentioned in 2 reviews

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Ace Hotel - Brooklyn - Lobby/Lounge

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I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in…read moreBrooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

Shinny bar. Not so shinny staff. I went to the bar/restaurant for a few drinks. A few seconds after…read moremy 4th drink, a woman bumped into me and spilled half on me. A rude woman who did little to correct her mistake. Now I'm wet. I went to the bar to ask if they'd replace the drink. The bartender immediately said "no go ask the manager." Well alrighty! I find the manager and he proceeds to re-explain the situation as "so you want us to buy you a drink? It's not our fault or responsibility." We're adults. I never placed blame. A peculiar thing to say considering I just bought the drink and I'm in your establishment. Felt pretty short tbh. Not sure why I was expecting a different tone. He eventually just offers me a shot. I don't particularly like shots so I kindly slid the remainder of the spilled drink and declined the shot, suggesting that Managment show the next customer a little more grace and respect in tone. Obviously an establishment isn't responsible for spilled drinks and don't have to be kind at all. I get that. But I guess that's what separates a great establishment from a mediocre one just selling drinks and not an experience. Good luck to them.

Hampton Inn Brooklyn/Downtown - Guest room bath

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(182 reviews)

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I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

The Brooklyn - Random ass hangers, fine. But no iron?!!!

The Brooklyn

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After reading all the bad reviews I was definitely Leary about my stay but ended up being better…read morethan expected. Parked right out on street in front of lobby. Room was really nice didn't notice any dirty sheets or things like others noted. Never used the shower but seemed nice. The front desk with" bulletproof glass" didn't seem out of the ordinary and the girl at the front She was just doing her job and she was probably used to getting hit on all the time so she was just being professional. The Elevator was slow but just used the stairs, like to get my steps. Only thing bad I could say was I was woke up in the middle of the night. Loud noise sounds like people fighting outside in the street apparently there's a club across the street for events called Scales so depending on what type of event's going on the nights of your stay, it could get pretty loud, I guess.

Do not stay here!! This place is a scam and they will attempt to extort you!!!…read more Photos from website and online are years old! We attempted to stay there early December, when we arrived we asked if we could check in early. They stated it would be a $50 cash fee to do so, when I attempted to pay the conveniently had their credit card machine not function so they demanded a $400 cash deposit. I asked what happened if we showed up at check in time and if the machine was still down in which their response was they conveniently had an ATM in the lobby to be able to withdraw the cash needed to check in. This place is a scam and they will attempt to extort you!! After attempting to get my money back the staff lied multiple times staying they did not ask for $400 cash and it was only $100 they requested, although their policy states they do not take cash only card. This place is very shady, I am sure if I had paid I would have not received anything back. Staff is also very incompetent and unhelpful, look else where!!!!! I was unable to get my money back due to booking a none refundable booking. This place was bad enough that I was willing to just lose the money then stay there! Look away, run away, do not stay here!

Aloft by Marriott New York Brooklyn

Aloft by Marriott New York Brooklyn

(265 reviews)

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Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

I have been a longtime user and guest of Marriott hotels & brands for YEARS, especially the Aloft…read morebrand in particular - the Aloft New York Brooklyn is by far the WORST Aloft/Marriott I have EVER stayed at. Customer service from the front desk and staff THROUGHOUT the stay was abysmal and horrendous. Half the time you couldn't even find someone AT the front desk to help you out with anything, and when they were there, they literally would drag their feet or pretend to do something when they actually weren't! Anytime I requested or asked for something, I would be told it's 'done' and that I'm 'good to go', but inevitably I would find out that NOTHING had actually been done!! This led to me also receiving very rude interactions with the housekeeping managers, who would act like I was in the room without permission due to the lack of communication between any of the staff here regarding my check-out times and other such issues. As for the hotel itself, it clearly is not being properly maintained, and things are grimy, dented, and nasty throughout the rooms and halls. The door handle for my first room literally BROKE, and doors throughout the building all have half broken, drooping door handles...scuffs, marks, and broken bits EVERYWHERE. It shouldn't be that hard to maintain a relatively new hotel if there was an effort AT ALL put into it, but the staff/management here clearly DOES. NOT. CARE. AT ALL. OH - and watch out for scams here when it comes to charges they'll put on your card!! They created a second folio and had multiple duplicate charges for the SAME room and the SAME nights, and have refused to remove them!! I have disputed the charges on my card and filed complaints with Marriott regarding the shady, scam-like activities that the management at this hotel engages in. Needless to say, I will NEVER stay at the Aloft New York Brooklyn Hotel EVER again - and I highly recommend that all of you steer WELL clear of it as well.

TownePlace Suites by Marriott New York Brooklyn

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Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

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Best Western Gregory Hotel - hotels - Updated May 2026

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