This company is the absolute WORST... I had a Liftmaster motor that was failing... When they came out and suggested that I upgrade to a more powerful model , due to having installed a heavier glass door , I agreed...
Upon install , I realized they installed a Chamberlain motor not a Liftmaster and they insisted that it was the same quality as the Liftmaster due to it being the same manufacturer. So I agreed...
Upon the installer leaving I realized that all of my remotes dropped the programing as well as my keypad on the outside of my garage...
I tried calling Anthony (the son who works in the office that I spoke to when I first contacted them, I was referred to this company from the Liftmaster app) and texting them with no reply for a week now... I would have hoped that being listed as an authorized dealer in the app that they would have screened them better.... I was WRONG!!! This company SUCKS!!!
I called another company to see what they can do to address my issues and they told me that with such a heavy door it was the incorrect motor in the first place and after trying to program the remotes, the service guy told me that it would not hold the programming on my remotes and keypad and to call the manufacturer... He didn't even charge me for the service call due to being taken advantage of by this company that installed it.
Needless to say, NEVER USE THIS COMPANY!!!! If I could give NO STARS , I would !!! read more