This place is GOD sent! Lisa and Teddy are by far the best managing group I've met in my life!…read moreThey are understanding of what you need and help in ever which way they can. Storage facilities are clean and well secured. I definitely recommend this place to any boat , RV and semi tractor owners for storage. If I could give more than 5 stars I would!

Cliff and Lisa are always super. We have a fully enclosed space and it has easy access to get our…read morerv in and out. They have 24/7 gates access and cameras. They are fully concrete, with wide lanes and plenty of space to get into the units. The rates are very reasonable and a great value for Houston. They are near Bear Creek and Barker Cypress which is Very convenient, and keeps me out of Houston Traffic. You can pay your bill online, or via text. And they will contact you directly if they have any issues. We love West Houston Boat and Rv.

The lady that works here by the name of Christine is amazing. Very friendly and helpful…read more I've been using the storage facility for three years. They have cameras and gated access. Climate control works and I never feel unsafe going here even at night knowing that I'm on camera and everything is gated. They have several different size units from ones you can fit RVs inside to the small ones with offices where you can run your small business they also have climate controlled and not climate controlled to meet your needs when I found them. They were the best price in the area and I randomly check to make sure that I'm not missing a deal somewhere else and they still continue to beat everyone in the area.

False Advertising advertises 10X10 for 75 only to find out…read morethey are over 100 Staff was very kind and took me to see the unit. it looked decent wood floors shed condition elevated about 6 inches

No one ever answers the phone at this location. Having to repeat my self several times on needing…read morelock cut request even after signing and completing the required form since their locksmith only comes once a month usually around August 20th which I'm told. No one follows up after to let you know if it has been done. Went to sign form August 9th now having to wait back from property manager to see if they have done their job on the lock cut request.

This Public storage location stole my property and disposed of it. I had a space for over a year at…read morethis location paying every month. I was late with my September payment however I made the payment on the 27th with the late fee. Public storage at send me a notice of claim saying I had 15 days to make the payment before the property was claimed and put up for auction. I paid the payment and late fee well within that deadline. However they took my property and disposed of it. I talked to the regional manager SAM PETERSON, he stated to me well "I can refund your payment" . What about my things. As I had items that I can not get back. They are totally wrong because I paid within the 15 day deadline and not even 30 days past due. So do not ever use this location.

The staff is nice and helpful. The location is convenient. the property is always clean and…read morecharts are always available. I have recommended this Extra Space Storage location to my family and friends. Thank you Rudy and the rest of the staff.

do not rent here! management is the worst. julissa and armess were nightmares. there were a lot of…read moreppl living / cooking in their units. a lot of break ins. in one day there were 3 units broken into...it wasn't random. julissa would put things in my file that aren't true bc she is not nice..nor is the new manager vera. she doesn't care about the customers at all. she is mean too. would lock the bathroom so customers couldn't use it. she didn't care if you had to use the restroom. then she stopped customers from using the garbage bins, if you do... she'll find you. even though your paying to use the facilities. to show how inconsiderate / mean she is, she actually disconnected the electrical outlet in the restroom and outside so customers couldn't charge their phones. she actually rudely said, "this is a storage, not a phone charging business." no customer relations skills at all. ppl weren't lined up to charge their phones to begin with. and the gates don't work a lot of the time. they will not put adequate signs on the gates, ppl will get right on your bumper and not put their codes in, try to speed past you hit your car start yelling vulgar things, they speed threw the property. not the brightest. nor is vera in my opinion and other guests. they don't have a diverse work staff either. whomever there supervisor is..should be fired too. in my opinion. he let julissa and armiss (who would sit in front of the office and drink alcohol and do drugs had his "bros" living there and werent in the system) was the worst. the acs were out on the 3rd floor for over a year. climate controlled?? when it rains, water will flood into the units and in the hallway. if you get a unit that has a wall to the outside...it is not climate controlled, it gets very hot in the summer and cold in the winter. they don't care. it was 90 + degrees in the hallways on the 3rd floor. julissa didn't care. the management dis not care about their customers! do not rent here! worst management ever!

I rarely leave reviews but I want to be helpful for customers who are considering to use this…read morestorage facility. Please be aware, they (Susan) will nickel and dime you with any fee possible. I signed a move out notice a few weeks prior to my move out. I was scheduled to be out of my unit by May 31st. I moved out of the facility but because my lock was removed on 6/1, the facility charged me another month's rent. You would think after being a good paying customer over the past years (between myself and co-worker) I'd receive decent customer service but this was not the case. After calling to get an understanding of why I'm being charged for an additional month, Susan said I needed to read the fine print of my close out form. If you're in our community of Katy, I'd advise you to take your business somewhere else where people have great customers service and look to help solve problems....not scam you on the fine print. Happy hunting Katy Family!

First time EVER leaving a yelp review. Created a yelp account just to forewarn others. Poor, poor,…read morepoor customer service. I had been a 2+ year customer with zero interaction with any employee there other than when I signed my paperwork...until today. Very rude employee treated a long term customer with more disrespect than I have ever experienced from a business. I own a business with a focus on customer service and if this gentlemen worked for me he would have been fired on the spot.

The property manager is extremely helpful and consistently available. If you need anything, simply…read moregive him a call and he will address it promptly.

From the owner: Our specialties include easy accessibility to almost 400 units on the first floor. We have a…read moreProperty Manger that lives on site to help with additional security. Climate Controlled and Non-Climate Controlled units.

In very happy to work with this company, they have a very fast service and very professional teamread more

From the owner: Located at 17610 French Rd, Houston, TX 77084, our facility offers secure and convenient storage…read moresolutions for a variety of vehicles, including RVs, boats, trailers, motorhomes, and campers. Situated near popular landmarks like Bear Creek Pioneers Park and just off West Little York Road and Fry Road, we're easily accessible for residents in Katy, Cypress, and the surrounding areas. Whether you need short-term or long-term storage, our spacious units provide the security and convenience you need to keep your vehicles safe and ready for your next adventure. Stop by today to see how we can meet your storage needs!

Great customer service! I was in need of a particular space & size and I was shown options to…read moresettle on a unit perfect for me. wonderful experience.

Easy set up. Convenient units and great prices for the units. Had great options for units availableread more