I had my tubs refinished about four months ago by Best Refinishing of Seattle, and the tubs turned out great. I knew I was moving soon and asked if the warranty could go with the new owner and Tim told me yes. It's been a couple of months since I sold my home and one tub is starting to flake off, but when the new owner called, they were told they will not honor the warranty. Tim responded to a text I sent to inquire on behalf of the new owner, but reiterated that the warranty is not transferable, even though I was sure to check on that before I had the work done. I'm very disappointed to hear this, when I thought they were a stand-up company. So I guess the moral of the story is, live and learn, and if you're asking for an exception to a warranty, get it in writing, because a person just saying it doesn't mean anything. PS: He said they've closed the business in Seattle. read more