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Best Paw Forward Chicago

5.0 (2 reviews)

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12 years ago

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TailsUp Chicago - Tails Up Chicago

TailsUp Chicago

(30 reviews)

River North, Near North Side

I love the online booking tool and that the walker/sitter scans in and out for each visit, as well…read moreas providing pictures. I have piece of mind while I'm at work or traveling that my dog and cat are well cared for. I wish I could give a 6th star for service! Liz, the owner, goes above and beyond and really cares about the animals she serves. The last time I traveled, there was an issue with my front door lock, preventing the sitter from feeding my cat. I was a two hour flight away and freaking out. Liz met with the locksmith at my home to be sure she got in and the cat was taken care of. She kept me apprised of everything that was going on until it was sorted out. I couldn't imagine using another service after that.

Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

City Pets - Your baby will get his/her own pet suite to await your return after their 1-2 hour grooming appointment. We're cage-free!

City Pets

(69 reviews)

River East, Near North Side

We love taking our cocker spaniel to City Pets. It's expensive, but well worth the cost (and really…read moreonly $10 more than any other groomer we tried). The price also includes a lot of things, like nail trims, that other places charge extra for. Our dog is a rescue and she has severe anxiety about kennels/cages. Their cage free policy is perfect for her. They always do an excellent job. One time they didn't cut her quite short enough and they were very understanding and trimmed her up for free. They always add little extras like bows in her hair or on her collar, which I find adorable. I haven't tried any services other than grooming.

I have been very reluctant to write a review on City Pets, perhaps because I feel so sick and…read moreguilty for having taken Cooper here to get groomed just because their rates are less than at Kaiser's (two blocks away) - a good lesson to "buy nice or buy twice". Grooming: I initially took Cooper here for doggie day care since I was working and going to part-time business school. I noticed they offered grooming and decided to try them out since their rate was less than at Kaiser's. The second time I took Cooper for grooming, he came home with such a close shave! Lisa told me they had to take extra fur off since it was matted. I thought it wasn't a big deal until a year later when my husband and I noticed that Cooper's fur was not growing back. We took him to the vet to confirm it wasn't due to a medical reason, and she told us that his fur had been cut down too short that it destroyed his fur follicles. Please see the attached before and after photos. We are distraught that his beautiful fur has not grown back (his neck especially remains bare). Doggie Daycare: The dogs are not given walks during the day. Instead, there are just pee pads on the floor so that the dogs can relieve themselves inside. This can be very counter-intuitive for a puppy who has just learned to be house-trained.

Best Paw Forward Chicago - dogwalkers - Updated October 2026

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