My nails got done, but the cuticles were bloody. The technician was not wearing gloves and not…read morevery hygienic with my open wound. When I went to pay, I was told that they prefer cash. I said I had to pay with a credit card. Not a great experience, I will not be returning.

since November I've been here 3 times and each time gets worse and worse. my nails are always never…read moredone the same or correct. the shaping of my nails get worse and worse each time. i just spent 55 dollars and my nails look like absolute shit! I highly don't recommend!!!

I hate updating my review with negatives, especially with such friendly staff, but I have to be…read morehonest. My gel manicure started peeling in one week. By yesterday, day 10, they were 70 percent removed and looked atrocious. I went back to my usual place near my house today and got gel redone and also realized there was a sloppy job here. The gel was not even on my nails. Some nails, the gel was thicker on certain parts, especially towards the tip. The place I normally go did them perfectly even today ... no problem. Also the selection of colors and styles was endless at my usual place. I will say my pedicure has held up at a normal pace. If I was in a bind, that's the only thing I would come back here for.

If I could give a negative star amount I would. Worst nail experience ever! Gouged my nail so bad…read more Bled for quite awhile. Nail tech didn't want me to rinse it off before he continued. Every single one of my nails were uneven. Asked for almond shape and I got a mixture of almond, oval and stiletto! Not smoothly or evenly painted. Weird grooves in ALL of my nails! NOT happy! I will not be returning. And I WILL let everyone know about my horrible experience at this nail salon.

Service is very poor if you don't have a set person. Do not walk in here and let just anyone do…read moreyour nails. This is what you get when you're a long time customer and your OG nail tech goes out of town. Absolutely ridiculous for what they charge.

Was instantly reminded of why I left this place years ago and decided to never return again when I…read moreshowed up for my scheduled pedicure appointment only to leave 2++ hours after and $65 broker. Why was I charged $15 for polish removal when I only had regular polish on that took no more than 20 seconds to wipe off. When I went to pay she said they charge 3 % on card payments. It's 2025 why is that a thing?? Don't even get me started on the lady who serviced me trying to coerce me into getting my nails and eyebrows also done as well. Could not have gotten outta there sooner omg.

I got my nails done yesterday, and it was a mess! I asked for dip with acrylic tips-- and when the…read moreman was putting on the tips, he did a piss poor job with the glue! There were several nails that were not securely glued down on the in places- some of them were sticking up without glue in spots! When I pointed this out and asked the man to fix them, he was unwilling to do so at first, saying they were fine. We went back and forth for 5 minutes on this he finally relented and fixed them for me This morning, I'm looking at the nails and they are chipping their top coat!! These are supposed to last 4 weeks, not 23 hours! This beyond frustrating! I shouldn't have to fight for quality nails!

I had went to this salon a few days ago to get my nails done. I wanted acrylic stilettos with black…read moreto red ombre. The whole time from start to finish was a mess. First of all, the tech didn't cut my actual nails. I've been getting my nails done for almost 10 years so I thought this was pretty weird. Once we had gotten to the ombre, it really started to get bad. The ombre on my left hand isn't horrible, definitely could be better but not my main complaint. Theres glitter in my nails, she didn't blend my nails on my right hand, and not even 24 hours later one of my nails snapped because she spent so long sanding them to try to get the ombre looking better. I had ended up calling back to asked to get them fixed, and they told me that she charged me less because she messed up (without telling me) and that i would have to pay full price to get them fixed. If I have to pay full price, I might as well go somewhere where I will have a good experience. I would NOT recommend going here, you're better off going literally anywhere else

I asked for dip nails. The lady was friendly, but the quality was not. There were bubbles, and…read morethe thickness of the final result was really excessive. These photos are after a week, and they're already pealing away (I don't mean growing out). Today I put my hand in my bag to get something and came back out without a dip. In the other photos you can see where there are bubbles and dimples in the nail. Very poor quality. Would not recommend. Going somewhere else to remove them.

I love coming here, everyone actually listens to you and caters to you. I've gone to salons where I…read moreshow them a nail design and they start using different colors and it doesn't look like the design, but here they listen and ask and even say they don't mind starting over if you don't like it. I always get my acrylics done by Danny, he always finds the exact color whether it's for a design or even the type of pink for French nails. Their prices are worth the quality 100%

I was cut twice, on each foot, lots of blood, because they accepted me as a walk in & left me…read moresoaking for over 28 minutes that made my skin way too soft. I went to Urgent Care & was given topical & oral antibiotics! The tech cut my toenails at a 45° angle, very crooked & when I asked to trim my nails straight, I was told, no one wants to work with you. REALLY??? I wouldn't recommend this salon to anyone for anything!!! Plus, the can't speak English! What a joke! Learn English or go work with cardboard boxes!!!

Not the best I've been too. I came in for a dip manicure and a gel pedicure. I also brought my two…read moredaughters to get just their nails painted. The lady helping us put my girls in the little kid pedicure chairs that looked like a princess throne. I obviously couldn't say no to them getting a pedicure haha but it was $30 each just for the pedicure and the nail polish didn't even last a day which was upsetting because I take them often to get their nails painted and it last a few weeks. If I did go back I wouldn't pay the $30 for the kids to get their toes painted.

Never have appts available. Only one one person to do nails on certain days. How do you grow a…read morebusiness.

Absolutely amazing salon! Philana did my nails and they came out perfect! Extremely friendly and so…read moresweet. I have never had so much fun getting my nails done before. Will definitely be returning! Highly recommend her for anyone looking to get nails! A full set with gel and a design came to only $55 while the last salon wanted to charge me $75 for the exact same thing!

There is a new Nail Technician named Hannah. Her Pedicures are A-M-A-Z-I-N-G!…read moreAsk for Her. She also does Nails. But her Pedicures. Ahhhh...

Visiting Niagara Falls for a weekend family trip, had some time to stop by to get my nails done. I…read moresaw this salon on Google maps with good reviews, and I'm glad I stopped by. Not as busy on a Thursday afternoon which was good because there was no wait, but they said they do tend to get more busy on Fridays and Saturdays. I received a gel mani and a regular pedi. So many colors to choose from, and a great job. If I'm in the area, would definitely come back!

Love my new nails! This is my first time here and they did a really excellent job thank you Anna!…read moreI will definitely come back again Guys pls disregard all the old reviews from before you need to come here and check it out yourself I promise you won't regret it

My first visit to Luss, today. It was a nice experience. The salon is clean and well kept. I was…read moregreeted at the door by a smiling face. I love how the salon is decorated. I love that I sat at a bar height counter. I was able to charge my phone while I was getting my nails done. Lindsay always does a great job. My nails were a mess. I never get anything too fancy. I was offered a drink while my nails were being done to. Overall I found this salon to having a clean and friendly atmosphere.