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Best Floor Care

3.1 (8 reviews)
Closed • 6:00 am - 6:00 pm

Services - Best Floor Care

Carpet cleaning

Rug cleaning

Upholstery cleaning

Best Floor Care Photos

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6 months ago

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7 years ago

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9 years ago

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9 years ago

Gave them two chances stripping, cleaning and waxing two different rooms. Neither was done well or on the agreed upon time.

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8 years ago

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Escarosa Cleaning and Restoration - Stain Removal

Escarosa Cleaning and Restoration

(6 reviews)

This company did a great job on my carpet. At first some spots came back and we were trying to…read morefigure out why. Well they came back and figured it out. Cleaned the bottom of the carpet to remove the stains. I'm so grateful for them. The cost was good. They did two rooms for me and complimentary did a third for me. I highly recommend them as they go above and beyond to help you. From DeeDee making appointments to the owner coming out to solve my issue it was A+ quality.

I've had the pleasure of working with Escarosa Cleaning and Restoration twice, and both times their…read morework was exemplary. The first was mold remediation, a topic that really worried me. Ryan (the owner) and JP (the project manager) took the time to thoroughly explain every aspect of the project, and answered all my questions. JP kept me apprised every day about the project's progress. The completed work was outstanding. Several weeks later, I needed them again, after firing some guys who botched a master-bath renovation. Below are images of the before and after - an unholy mess which became a lovely roll-in shower, handicap accessible. They installed a floating counter and sink, so that when the time comes that we need to use a wheelchair, we can easily slide out and remove the cabinet in order to roll a wheelchair up to the sink. Bill Peacock, the 'build-back' project manager, and Chris, the 'jack of all trades' craftsman extraordinaire, came up with solutions to make this small space accommodate our needs as we age in place. Bill was always positive and encouraging - a real joy to work with. Their prices are fair and reasonable.

Pro Clean Restoration and Cleaning - Pro Clean Restoration and Cleaning

Pro Clean Restoration and Cleaning

(18 reviews)

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

Best Floor Care - carpet_cleaning - Updated May 2026

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