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    Ameri Carpet Cleaning

    5.0 (5 reviews)
    Open 8:00 am - 7:00 pm

    Services - Ameri Carpet Cleaning

    Carpet cleaning

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    Recommended Reviews - Ameri Carpet Cleaning

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    6 years ago

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    7 years ago

    I have used this company twice and I am amazed at how awesome my carpet looks when Russ is done.

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    9 years ago

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    14 years ago

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    11 years ago

    Had a great experience with this company! Honest and quick, also fair price and friendly. Highly recommend.

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    Pro Clean Restoration and Cleaning - Pro Clean Restoration and Cleaning

    Pro Clean Restoration and Cleaning

    (18 reviews)

    I have used this company to clean my tile floors and my area carpet…read morerugs. They work is great, timely arrival and departure and no mess when they leave. No smell from dirty carpet machines!!

    I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

    Ameri Carpet Cleaning - carpet_cleaning - Updated May 2026

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