I've been a fan of SOS since day 1! Kim, Trish, Regina and the rest of the housecleaning crew do…read morean amazing job every time! They are efficient, respectful, kind, and trustworthy. I look forward to cleaning days - the house looks and smells so fresh and clean!

The most professional company I have worked with. Prompt reply to emails, texts, and phone calls…read more They send estimates and invoice via email immediately. They show up on time and their work was very professional. I had a garage full of junk, home demolition, and construction left overs. After everything was removed, they even cleaned up my garage. Amazing company. I wish all businesses would be as professional and take pride in their work as they are. Highly recommend!

To say we were overwhelmed at my dad's passing, is an understatement Parker and his crew were…read moreAMAZING at taking his house and clearing it off our hands. They cleared the whole house- cabinets and all in two days. UNREAL! I will always recommend them!

Extremely good folks! They showed up an since my little brother wasn't helping to get everything…read moreready to be moved the man and his wife got out of the truck and helped no questions asked they just seen the opportunity and Rose to the occasion. They were very helpful considering they help me do things that weren't even really apart of their deal just so I can get my place moved so I'm giving them the best rating cuz they're by far the best people I've had move anything so far

Would give negative stars if I could. Used them for a local move last summer and 4 pieces of…read morefurniture were damaged...2 pieces were destroyed and unusable and 2 custom pieces were damaged. If you like your things don't hire them.

I've used this company multiple times. Every time they arrive on time, they always do a great job…read more The guys are always friendly, helpful, and make sure all goes well!

They were responsive and (as a last minute choice) quick and effective. I had rooms labeled with…read moretape as a key for where things went so they were able to easily navigate the move without too much input from me, as I was still working (in the kitchen but working none the less). I appreciate the ability to self manage! Everything was handled with care and the only reason I am minus one star is due to the dumping ground room. I instructed the great room to be where certain things went as well as anything not labeled as it's the most central room in the house. However, I imagined it would be stacked and organized but it was used as a dumping ground. Lol I'm slowly working through it but its a disaster. Additionally, a lot of boxes were left on their sides instead of top or bottom.. I cannot figure out why, I'm just glad they didn't burst open before I found them and re-stacked them. This was only a move in, unloading boxes/furniture from a storage POD into a home, quick work.

We set an appt for assessment and the rep, Javier F, never showed up. Never called to explain.read more

This is a follow-up to my last review of QR…read more In Sept 2024, I hired them to install flashing and gutters on a rental property ($3,202). The work was poorly executed. They breached a section of the roof while installing the drip edge and failed to reseal it, causing the first interior leak the home has ever had. I had to pull the property off the market during peak season, losing rental income and time. When I reported the leak, QR deflected and blamed the original roof, something never mentioned before they started. A proper inspection and honest communication could have prevented this. Instead, I only discovered the issue when guests sent photos of water pouring in. My personal contractor later confirmed through a water test that the unsealed valley was the source. The bigger problem was communication and accountability. My detailed emails were met with vague, delayed replies. Rather than take responsibility, they leaned on the "bad roof" excuse to avoid covering damages their own work caused. The gutters were another failure. They overflowed during storms, damaging the fascia. Only after I provided photos and videos did QR agree to reinstall them at no cost. But by then, I had already spent $3,679 on roof repairs and $2,000+ on interior wall repairs on top of what I'd paid them. In total, this "simple" job cost me over $8,800 out of pocket. To their credit, Garland (a repair tech) was professional, and Daniel, the QR manager, at least admitted they failed to inspect properly. Still, even the "final inspection" was sloppy: I found a gutter not flush with the fascia, loose screws left on the roof, leftover gutter on my yard, and rotten wood ignored. This project should have been straight forward. Instead, it turned into an expensive lesson. If you hire them, be prepared to act as your own project manager, document everything, confirm details in writing, and don't pay until you've inspected the work yourself. Based on poor workmanship, lack of accountability, and dismissive communication, I will never use QR again and recommend others think twice.

Leaks, poor gutter reinstall. Roof was done January 2026. I am still having issues and been waiting…read morefor a call back for a week.

Great people. They are very hard working and get the job done efficiently! Did my entire house and…read moredriveway in less than 1 day!

I found The Cleaning Maids through a Yelp Service Request & they got back quite promptly! I was…read moretexting with a live person which is what made me eventually decide to go with them over the other services that reached out. I want to address the -1 star immediately, this is due to price alone. In Miami, I booked a Move-out Clean and it was $315 - they were amazing and the home was about 1,700 SqFt (3 BR 2.5 Bth) - Move Outs cleans are ROUGH for sure. Here I booked a Move-in Clean, mostly for construction clean up and it was $370 for a 1,017 SqFt (2 BR 2 Bth) IMO the work was way lighter and I was quite shocked but they did do a great job. Some of the cleaners left steaks on the bathroom floors which easily show footprints but other than that I think the house looks amazing, I am still just getting over the sticker shock I guess.- I do apologize for the -1 star but I can't seem to get over the huge price difference for the home size and work required. The Cleaning Maids were Phenomenal - clear, concise communication, got in and out - sent me photos, and payment was a breeze - I would definitely use them again however, I think I would be shopping around first - again this is solely due to the pricing of services but maybe this is a higher-priced area...for cleaning..... I'm not sure so I can't say for certain.

Daniel and his team are absolutely amazing. From the timely reply on an initial quote and first…read morecleaning-nothing but a wonderful experience. Super professional and they do an amazing job- they are the cleaning service to work with in Pensacola!