This is my go-to spot for Amazon returns, and judging by how busy it gets, I'm clearly not the only…read moreone! Despite the steady flow of customers, the staff is made up of familiar faces who are always friendly and efficient. Depending on the day and time, there's either no wait at all or, at most, about a 10-minute wait. The process is always smooth, and I appreciate how convenient and reliable this location has been for my return needs. Friendly service and an easy experience keep me coming back.

I love this UPS! The employees are friendly, helpful, and patient. They go the extra mile and help…read morewith the packaging where most places won't anymore.

This UPS store was so helpful and convenient. I was able to have documents printed, notarized, and…read morealso return my Amazon orders. It was truly a one stop shop. All of the employees here were so nice and helpful.

They were able to print a label from my email and deliver my package with ease…read more That's it. A short and simple transaction that went smoothly.

I recently had to renew my passport and was in a bit of a panic because I needed it soon for…read moreinternational travel. I found Postal Solutions and it turned out to be the best decision ever as they made the renewal process so easy! Alex helped my mom and I through the whole process. He gave us the forms, answered all our questions and took our passport photos. We were pretty stressed when we first walked in but thanks to Alex's guidance and clear explanations, we quickly felt much more at ease. I originally thought I would be stuck trying to figure out all the forms but that was not the case. Alex helped make the whole experience stress free! One of the other things I also really appreciated is that Postal Solutions provides both a purchase receipt email as well as package shipment notification email. I found this super helpful! I agree with all the positive reviews that Postal Solutions has because they truly deserve it! I am thankful to Postal Solutions and to Alex for helping my mom and I and for making the whole passport renewal process so easy. I highly recommend this spot for their friendly, efficient and excellent service. Kind and customer services truly goes a long way! Thank you Postal Solutions!

We always have a great experience with Postal Solutions. Our large load of packages are…read moreconsistently delivered on time and in excellent condition. The staff is excellent on being very professional (Alex, the owner, Maria, his wife, Jessie) yet warm, friendly, helpful with complex tasks like passport photos, packing fragile items, patiently and respectfully attending to senior customers who require longer time to complete their transactions and always going the extra mile in making sure all customers' needs are fulfilled. We appreciate the reliable service and attention to detail. Convenience & Speed: Thoughtful in offering a large table/desk with chairs for customers needing to sit down to do their business, other places only offer all transactions over the counter, disregarding senior customers' special needs and disabled needs. Postal Solutions has shorter lines and multi-carrier drop-offs (handling USPS, UPS, FedEx, and DHL in one place) We have used many of Postal Solution's services if not all during our long association of 24 years with them. We have 2 different businesses and almost daily use their services.

For some reason, I thought I had written a review about this wonderful business. I've been using…read morethe shipping and mailing service even if it's just to drop off a letter, friendly neighborly and downright pleasant. They also have gifts and cards and shipping related items. People working there are knowledgeable and friendly and helpful prices are reasonable and this local business deserves your attention. If you haven't tried it check it out so convenient park right out in front.

I love this business. Monica went above and beyond to help me track a package I sent to Oregon…read more Thanks to her, my grandmother finally received it after her post office left it sitting on a shelf. Their team is always this attentive. When I used to have meal-prep deliveries sent here, they even considered calling me to ensure the perishables were meant to be delivered so nothing spoiled. Their care, efficiency, and kindness are unmatched. Whenever I ship anything, I know I'm in good hands. I'll always support South Shores Mail. The ambiance is a true family business feel.

I've been in and out of the post office because I sell items online, there was an error in one of…read moremy shipping labels which made it difficult to track and the only way to get paid is if it's scanned delivered at the buyers door. I've been to multiple USPS stores and finally Alvin, here at the Wilmington location kept it real, honest and helped me far more than I could have asked for. I know my package will get there, I will get paid and it was all because Alvin looked up the tracking number and did some digging. He didn't just look at the screen on my phone and tell me what could happen, instead he did something about it to show me what has happened. I understand lines get long sometimes and it feels overwhelming, but taking those extra moments to help a person out really makes a difference. I hope that when I go in I always have Alvin, he's amazing! Thanks Alvin!!

The lady at the counter was quite a tree to work, her enthusiasm and energy. She is very enjoyable…read moreto talk to you and helped out a lot.

wow- i cannot recommend this store highly enough. Tom literally saved me $1k+…read more A story: there's an unscrupulous "business owner", with business intentionally in quotes as he's basically running a scam out of a ups mailbox. let's call him robert johnson hypothetically sadly for me, i didn't know this fact, and unwittingly sent my bentley dashboard cluster to this guy through the mail for repair. one month later, with zero response from multiple emails and voicemails, i was faced with no other option but to fly from CT to LA to show up to the store and plead them to help me. Tom was there for me and served as intermediary / hostage negotiator between me and this a-hole. Three hours later I was reunited with my bentley dashboard and I almost hugged Tom. He really came through.

We used this location via Bounce and they safely held our luggage while we spent a few hours…read moreexploring the The Pike and Shoreline Village. Grateful for the staff, they were friendly and offered some great tips for us as travelers.

I used to work for this company few months back. The company not only has horrible equipment but…read morehave the tendency of not paying their workers. They are weasels they would simply say that they didn't receive any paper work for work completed in order to not pay you. Even if you have evidence showing proof. I Will be submitting my complaint with the Labor commission. Their theft of employee wages will go on no longer.

I have been a customer of this location for 20+ years and I always receive outstanding customer…read moreservice! I can't say enough good things about The UPS Store and the wonderful team Anthony has built. Anthony, the owner, is kind, friendly, courteous, and professional, and it's clear that he leads by example. His staff consistently demonstrate those same qualities and always make you feel welcomed and valued. Whether I'm shipping something, making copies, or taking care of other business, I know I'll receive excellent service with a smile. It's rare to find this level of consistency and genuine customer care. Thank you, Anthony and team, for always making every visit such a pleasant experience. You've definitely earned 5 stars!

This location is close to my home and everyone here is always really nice, even when there's a bit…read moreof a line. I had to drop off an old internet modem, and wireless extensions. I let the attendant OMAR know that I was very unhappy with my previous internet provider and that I got something much better. He looked at the equipment and right away let me know that he was going to print out copies of my return and to hold on to it so I don't get charged. Omar took extra time to match up the bar codes scanned and made sure it matched with the paper work printed out. I appreciate his attention to detail, he made sure no stone was left unturned to get my deposit back for the rental of the devices. Thank you Omar.

Went in to buy a stamp to mail a letter the other day. Was overcharged for the stamp. I hate being…read moretaken advantage of and people should consider other businesses to spend their hard earned money at. Absolutely no excuse for this.....

Walk in, tell proprietor where you want the letter to go... done! Guaranteed next day. Easy peasy…read more Quick, no hassle.