I dropped off a pair of slacks mid-March. When I tried to pick them up, they said the slacks weren't there. I told them I had not picked them up previously, but that I was leaving town and would they look for them. I would return after April 1 and get them then. When I returned, still no slacks. In the meantime, I went through all the closets in my house and no slacks. I returned with a copy of the receipt including my name, address and phone number and asked for payment for the slacks. After return trips "because I had to speak to the owner," I eventually spoke to him and he told me that I had picked them up (because his computer indicated they had been picked up) and they were hidden in my closet! I repeated that I had NOT picked up the slacks and they were not in any closet in my house. After trying once more to get them to pay for the slacks, I told them I did not know to whom they had given my garment, but it was not to me and I would not be returning. Someone has a pair of black, winter-weight knit slacks in their closet that were given to them by the cleaners, but belong to me. I would not recommend using this cleaners because they do not accept responsibility when they make mistakes. read more
