I visited Best Chevrolet yesterday in search of a new SUV. I was paired with Carol, a friendly, upbeat, knowledgeable salesperson. She helped me narrow down the vehicle that best suited my needs and we went for a test drive. She welcomed my questions and gave me all of the info I needed. I ultimately decided that the Chevy wasn't the car for our family - I wasn't crazy about the interior trim packages - but Carol certainly did her best to make me happy. She followed up after my visit to make sure we hadn't missed anything. Great experience even if I didn't buy from the **Review Update** My mother in law locked up two of my seatbelts by wrapping them around a piece of furniture I was picking up from her and delivering to my brother in law. No good deed. The wonderful folks in the service department worked their tails off to get the belts free and working again. They then noticed my leaky taillight and I mentioned that one of my speakers went out recently. They took my car back to begin the repairs immediately. I'm under warranty so no cost to me - I'm on cloud 9. I can't say enough good things about the staff here. read more

Purchased a vehicle 8 months ago and had nothing but bad service. Lied to by the sales manager saying the "part is on order." He never ordered it even though he told me he did 4 times over 6 months that it was on order. He never followed through on any of the concessions he offered in the sale. Lied to by the GM when he said "I'll call you back today and we'll make it right." Never heard back. Lied to by the Sales Rep who said it's a 1 day repair MULTIPLE TIMES. They even said that afternoon that it would be ready in a couple hours. Went to pick it up and they said "oh it won't be ready until tomorrow." "No, we don't have any courtesy cars." "We would have to call the warranty company about a rental car" (but they never offered to actually call). "We can't bring you home because it's too far" I live 16 minutes away. Don't waste your time with them and go to someone who has an ethics code or actually wants your business. read more

this dearlship is the worst i have ever seen. the service department is horrible. brought my suv to get the back ac working three times and it is still not fixed. my advice to anyone looking for a new vehicle is to stay away from best chevrolet. i had to give it a star rating to complete this review. ithey d not deserve a rating at all. read more

I wouldn't even give them a whole star. They really don't deserve half but I guess. The service department has to be the worst ever. And I do mean I've run into some bad service dept. These folks over here from the minute I walk into the dealership in sales to the service department attitude is horrible. NO customer Service at all. Don't want to work, hell quit I know I've been to work and felt like I don't want to be there, but I sucked it up and made the best of it by treating my students or my clients well. read more

Ridiculous! A year ago we bought a vehicle from Best Chevrolet and had a good experience. Last week received a recall notice on a fuel pump which read, "actual service time of approximately 30 minutes." Made an appointment with Best Chev. for the following week. They asked for and I provided the GM Recall number. Swapped vehicles with wife, adjusted work schedule, pushed appointments back, made trip to Best Chev & the service department is nice & polite, and informed me the part needs to be ordered and expected to arrive in the shop within a few days and they will call me when to come back. As a customer, how would you feel? read more

I was in New Orleans in May, 2025. I had a minor accident and had to have my passenger side mirror replaced. Josh, from the service department, made sure I got my mirror replaced the next day prior to me returning home to Texas. Unfortunately, while fixing my mirror, something happened to my passenger door handle so that it was loose. I didn't realize this until I got to Scott, LA and immediately called Josh to let him know the problem. I told him I was going to bring my vehicle back to Best Chevrolet the next time I was in New Orleans so that it could be fixed and he said OK. I was in New Orleans a couple of weeks ago and let Brandt and Michael Moisant (owners) know that I was going to be back in town and would be bringing my vehicle to their service department to fix my door handle. When I got there, Michael came out to greet me and looked at my passenger side door because by now, the entire door handle had fallen off. He told me he was going to order the part and that it should be at the dealership by the next day. Once the part arrived, Michael called me and I took my vehicle in so they could install the door handle back onto the passenger side door. I want to thank Michael Moisant and Josh for going above and beyond to fix not only my side mirror, but for replacing my door handle too. It would have been very easy for them to completely ignore me since I'm not from New Orleans but they didn't. They expedited fixing my vehicle on both occasions since they knew I didn't have much time to get this done while in New Orleans. They took ownership of the problem I had with my door handle and made me a very happy customer. Thank you! read more

I schedule last week to get my vehicle serviced. When I arrived I was asked did I purchase my vehicle from them and when I said no I was refused service on my vehicle it's GM product and there is no policy saying "We only service vehicles we sold to you" . This should have been said when I made the appointment now I have a whole day wasted. read more

I manage scheduling and client relationships for our family-owned transportation company, JEMZ, and our experience with Best Chevrolet has been frustrating to say the least. We purchased a 2022 Suburban in February 2025 -- and within the first week, it needed repairs. After months of back and forth, it was finally replaced with a 2022 Tahoe in late May. But the Tahoe also started having problems within the first week. Since then, it's been in four times, and we've only been provided a loaner once. This one unreliable SUV has impacted our entire operation. We've had to turn down a long-term rental client and pull one of our vans from availability to cover for it -- hurting revenue and client trust. The worst part? Communication has been nearly nonexistent. Multiple emails, texts, and voicemails to leadership have gone unanswered, even after cc'ing Chevrolet corporate and the Louisiana Motor Vehicle Commission. We invested over $60K in a vehicle to support our business. Instead, we've been met with silence and a cycle of repairs. If you're a small business owner or someone who relies on your vehicle, be cautious. A smooth sale doesn't guarantee support afterward. read more

There's not enough space to write all the horrible things that have happened to me since leaving my vehicle at the dealership. Please take my advice and don't even deal with them. I read another review that said they should be called "worst" Chevrolet and I cannot agree more. You're supposed to feel so much better when you take your vehicle to the dealership to get fixed, but that is not the case here. I promise you, you will regret it. Please take my word and learn from my mistake. These are the worst people to deal with, and the fact that they all lie and back up each other's lies is just so incredibly disheartening these days. If you decide to choose best, Chevrolet, don't say all the reviews before mine and my own did not warn you. read more

Please read this review before doing business with this company. My wife and I were looking for a new Suburban with the diesel engine. The only black sub with diesel in Louisiana was at this dealership. We setup an appointment to test drive and the wife fell in love. This was after work on a Friday 6pm and they close at 8pm. Started haggling process with salesman and General Manager and took way too long. After finally agreeing on price and requests it was 9:30 pm and they closed at 8 pm. Part of the agreement in writing, the dealership would (on a BRAND-NEW vehicle) repair a tear in the head liner, fix 3 small dents in the rear driver side and install the ceramic coating on the doors edge and inside the handles (which should have come standard and we were charged for), but this was 9:30pm. We all agreed that we would take the new sub home and later the dealer would come pick it up and do what they agreed to do. They did pick the sub up and attempted to make a repair on the head liner, but was a different color and was not the same material. We emphasized during the negotiation that we really wanted out BRAND-NEW vehicle to not have a tear in the head liner. They said they would order the part required and would fix at a later date. The ceramic did not get installed but the dents did get fixed. From that point on, we have not been able to get ANYONE on the phone. The sales guy is no longer employer there, and all of the secretaries there know who we are and NEVER put us through to anyone who can do anything. The GM is always "away" when we call. I asked a secretary when the GM is normally available and her response was "he does not have a set schedule... all I can do is leave a message". My wife and I have left multiple messages and have called many times and get the exact same runaround. We have never been rude or raised our voices to anyone, but got the WORST Chevrolet treatment all the same. I have never been so disappointed with the unprofessional way we have been treated. The blatant ignoring and lack of integrity is crazy to me. I cannot believe they can run a business like this and do well. Please, if you read this review, do not do business with these people. read more

Went to service department to get a break down of an issue with my car and they did not perform any work at all. Got a call saying my car had a lot of miles on it and they never told me what the issues were that I came to get adressed. Money is not an issue when you're coming to get your car fixed with no warranty so with that being said if money was the issue I would have never brung it in. Will take my business elsewhere. read more

RUN RUN RUN FROM THIS PLACE! !! Bought a car last year (2020 CT6) from them with an issue that i still drove off the lot with because it was guaranteed to be fixed. After over a year trying to get this solved with "best"(yes, multiple over an hour trip to their dealership because the warranty they sold me would not cover the issue because it was on the vehicle prior to purchase) we now get told by the general manager that it is not their problem, they did what they could. I now have to drive to a different state to get a real dealership to fix what they couldn't do. Please do everyone a favor and avoid this dealership. Also, please avoid this dealership. read more

Never bringing my car here to get serviced again spent time & money $185 for them to not fix anything on my car parking brake keep coming on & Safety Restraint System keep coming on & the airbag system keep coming on just getting over on people my brother a mechanic I'll go to him from now on best mechanic I know in New Orleans I'll ask do he wanna make any extra money 5045090478 read more

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Starting from the beginning: purchased a used car in 2/23. I was told everything had been inspected. New tires. New battery. The night I drove it off the lot the windshield wipers were not put on correctly. Drove it back the next day. Check engine light came on. It was reset when the fixed the wipers. Came on again within 48 hours. I was told I needed a new chip and it was ordered. 10 days later the car had a catastrophic failure and shut itself down in the middle of traffic. Had it towed to Best. I was told they would reimburse me for the $70 tow. That has never happened. I had to fight for a loaner for three days. My car sat there for a couple days. After looking at it, the decision was made to take it to a jeep dealer (2017 jeep). Fine, I was told it would be at the jeep dealer for a couple days. A week later I called the jeep dealer and they said they probably couldn't even look at it for another week. In the meantime, I get an overdue notice for a car payment. I was never told who my finance company was, let alone when a payment was due. To this day I have never received any paperwork from the dealership. Finally got the car back. I was assured a new battery had been put in, a daytime running light had been replaced, a new chip had been installed and I was "good to go". Three days later as I was leaving to drive to NY at 6am, car wouldn't start because battery was dead. $250 later I had a brand new battery even though I had been told a new battery had been installed 5 days earlier. Drove up to NY and realized that two tire bolts were missing. Had to replace. And the day time running light that was supposedly replaced also went out.Waited 6 months to get plates because they put my co-signer as the primary and she lives in Texas. No one caught this until the finance company contacted the dealership. It only took a few days to fix, so why did it take 6 months to get my plate? Forget about getting return phone calls from anyone you are trying to reach. No one picks up the phone, and if they do, you get transferred to voicemail that no one appears to respond to. I left multiple messages for finance, managers and even the GM. Not one phone call was ever returned. Really shows how much they care about their customers. read more

Should be called " Worst Chevrolet." They kept my car for almost a month just to tell me they could not do the work, without a full diagnosis of why they were not able to. Brought it to an independent mechanic and got everything accomplished, in an efficient manner. "You should have brought the car to us first" is exactly what the mechanic had told us. Save urself time and money and do not support this discombobulated chevy dealer. read more

While I did not buy my current vehicle from this particular dealer, I was impressed that when I came in to test drive, there was no pressure at all! None whatsoever. I don't even mind that the salesperson seemed completely uninterested and bored, I would rather have that than pressure. I came to test drive vehicles in July of 2016. I was impressed with the Sonic, Malibu and the Cruze. The dealership side seemed kind of disorganized, but it was all good. I was also impressed at the patience of the salesman. He was totally laid back and down for whatever I wanted to test drive. I truly appreciate not being pressured into buying something that day when I walked in the door. He only called me once, a week later to see if I made up my mind. Quite the difference from other dealerships in the area. BRAVO! I recently brought in my Sonic (purchased at another dealership) and asked a few questions at the repair side of the house in August of 2017. I can not remember the name of the gentleman who helped, but he was very patient and kind. I truly appreciated his assistance. I look forward to coming back for future issues. For the first time in a LONG time, there was no pressure to do anything at all. He was completely laid back. Both visits were a year apart, and I think it says a lot about a dealership to be so laid back. Maybe I got lucky and just got the most laid back people in the business. I don't know. But it was a good thing. read more

Best Chevrolet - Front of the dealership. - Car Dealers Near Me - Kenner, Louisiana

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My latest experience with Banner Chevroet has been very disappointing. Their service department is not well coordinated . You can just wait on hold when you call as far as they are concerned. They could care less if their clients are inconvenienced. They do not comunicate well, or honestly. I have purchased my last two vehicles from them and they service three vehicles for me. I will definitely think twice before I purchase another vehicle from them or bring in a vehicle for service again.. read more

I brought in my 2022 diesel truck for a oil change and fuel filter ended up costing 349.57. Naturally I'm saying holy s&$t. This is a bad joke right. Nope they told me they set there own prices and GMC has nothing to do with that. Be weary of going here for service especially if you have out of state plates on your vehicle as I did they will not hesitate to rob you . read more

Chris Klotz (Klutz) So I don't like giving scathing reviews but this guy Chris Klotz was really disingenuous and put on the sales talk right away. He is a liar and I hate liars. He has a bachelors degree apparently (says so on his email signature lol..dumbass) but it seems he didn't learn much about sales. Blair is a much better salesman, no lies from him. Klotz disappears on you as well, terrible terrible practice especially since I'm there with my 17 month old. Kept me waiting and waiting. He would leave saying he needed to deal with a problem only to come back smelling like cigarette smoke. I caught you fuck-tard! Finally when I'm all in and waiting for hours he told me "well you called us". Yeah that's right I did Asshole, and I'm so glad I left because In under an hour later I was driving away in the car you couldn't figure out how to sell me for 3 days... Concerning the dealership... Don't try to bring your own financing, they don't want banks they don't deal with regularly. The thing about car dealers is they incentive the piss out of their cars and make all the money on the back end (the loan) and never disclose any of it to you. They will routinely tell you one rate and sell you on another and keep the difference... don't be fooled, you are paying one way or the other and if you bring your own financing, expect to be turned away. Unfortunately I fell for their weasley ways and wasted 3 days just to figure out they were trying to rip me off. By the way I went to Leson, used my financing I arranged on my own, and drove off in the same car that BEST was trying to sell me for $1000 less at Leson. Talk to Claudia Trejo over at Leson... You won't be disappointed. read more

Best Chevrolet - Car Dealers Near Me - Kenner, Louisiana

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Tried to call the twice during business hours and no answer on either number listed on the third try I found out the vehicle listed for sale on their website was already sold. Not the crime of the century but very annoying. read more

Take your business elsewhere. I leased a new, leftover Silverado from them. They 'threw in' a Simoniz GlassCote treatment as part of the initial lease deal. I learned later that I was charged for it, about $400. And, from sitting on their storage lot for a year, the truck had a mouse nest in the air system that didn't become evident until I drove it for a bit (the nest eventually fell down onto the blower fan and started to smell and make noise). They told me it was my responsibility. I had to pay for the repair, over $2K. Yeah. over $2000. On a lease! They'll tell you whatever you want to hear - '...my ONLY goal is to make YOU happy..." but when it comes to the money, they will give you NOTHING. Take your business elsewhere. read more

I scheduled a oil change for 2:00 pm and I walk in at 2:03 due to traffic but ya know 3 mins no biggy. Told the guy at the desk that I was there for a scheduled oil change appointment and he said sorry since it's past 2 we can take you. I said are you serious and he said yes I'm sorry. Only going there for my free oil changes they owe me. After that never again read more

Deceitful business practices. I expect some half-truths, but they will straight up lie to you in order to make a sale. You would definitely be better off somewhere else. UPDATE 12/23. I had zero missed calls or voice messages from Best Chevrolet, although Jeff claims to have called me numerous times. You would think after 2 or 3 calls I would have a missed call notification; and if they really wanted to talk, maybe a voicemail? I got nothing. Another lie? I wouldn't be surprised. I called them back after seeing their response, and he could not explain why nobody called me or left a message. I explained to Jeff that I am upset I was lied to again and again. I was charged an extra $2000 for the "Best Security Fee", I was told everyone pays this price, and that all sorts of work was done on my car. I found out that no work was done on my car, and not everyone pays the same bullshit fee; some people pay $500, some $700, etc.. Although I was told everyone pays the same. So, they basically shook me down for another $2000 because they knew I needed a car. After telling Jeff this, he said he would look into it and call me back in 24 hours. It has been almost 2 weeks with no follow up. STAY AWAY FROM BEST CHEVROLET. The advertised car price is not the price you will end up paying. They will hustle and lie to you, based upon how much they think they can shake you down for. read more

AVOID this dealership at all costs!! My mother was visiting us from Connecticut for four months this winter as she does every year. She wanted an oil change before she went back to Connecticut. While the dealer was doing the routine service they mentioned she had an issue with her transmission that would be paid for under her warranty. Great, no problem. They had the car for serval days to get the pets and complete the work. Then they called and said she need her brakes done as well. It seemed suspicious because my mom lives with my brother in Connecticut and his wife works for the local Chevy dealer and her maintenance is ALWAYS up to date. He wouldn't have let her leave needing brakes. So I called him and he asked Best Chevrolet how much of the brake pads were left. They said 3mm. My brother talked to his dealer/mechanic and they said she'd be good to make it to Connecticut. So after another month of light driving AND driving back to Connecticut AND another two weeks of driving once home, my brother takes it to the dealer in Connecticut for the "needed" brake job. Only to be told she doesn't need ANY brakes done at all. Shame on Best Chevrolet for preying on the elderly. (And if it was a mistake, that's just as bad or worse, that you have such incompetent mechanics working for you!!!). I will tell everyone I know to never spend a dime with you. Preying on female and elderly customers is terrible business practice. That's a sure way to destroy your reputation and business. read more

Try to avoid buying a used car from this location ... Location ran like a corner store unprofessional it starts with David Morgan sales manager at that location and his colleagues never experienced this in my life no kind of communication I made a deal with Thomas the sales person at the location I took a day off but we did communicate with each other regarding the car that I wanted the Mercedes Benz convertible he was off for two days in a row but we communicate with each other my credit was ran he told me they're going to ding my credit for two points when I looked at my credit report I was doing for five points which I wasn't happy with that was an all Natasha was the customer care she called me today and told me that the car was sold know kind of communication what so ever It would've been nice if I would've got an email or some kind of notification about what's going on instead of them calling me they told me they saw the car to somebody else while I was communicating with Thomas I never been to the dealership like this before very very sketchy don't waste your time with this dealership I will report this to the Better Business Bureau also and I will call Home Office tomorrow regarding what happened read more

BUYER BEWARE!!!! SEPT 14, 2017 THIS IS WHY USED CARS SALESMEN HAVE THE BAD REPUTATION..... 1. Called and made appointment to see 2016 Van 45K miles at $14.9K when I got there they showed me another van 43K mile $16.9K ....BAIT n SWITCH 2. They have deceptive pricing on websites: one listed $21k and other $16.9K for same van. 3. The van was nice and I asked for $400 discount to buy on the spot, they declined and we left. Five minutes later, they called me to say they would honor the discount at final price $16.5K plus TTL net. I confirmed I will be there to buy. 4. When I ready to pay, they included a "$495 fee" never disclosed until I asked for a breakdown of TTL. I told them it is not what we agreed to and left. Bottom line: they are not upfront and clear with customers and they do not respect customer's time with all their typical used car sales tactics. STAY AWAY OR BE VERY CAREFUL!!!!!!!!!!!!!!!!!!!!!!!! read more

Today I used the chat feature on the website to let them know I'll be there to view a particular vehicle. The rep got my contact info and within minutes I got a phone call from sales rep Kevin. I explained that I live an hour away. He then set my appointment. When I arrived, he got my id then went to the back. He came back and said the vehicle didn't pass safety inspection, therefore he can't sell it. He then proceeded to show me vehicles that were doubled the price of the original vehicle. I explained how disappointed I was and how this was all a waste of time. Management needs to be aware that if someone made an inquiry beforehand on a particular vehicle, it's imperative that vehicle is available to purchase unless it was sold beforehand. read more

Had a part that was suppose to be ordered for my car. I was told it would take a week to come in and that I would receive a call. I didn't receive a call until 3 weeks later. So right from the start, the wrong expectations were set by my service technician Robert. If something change with shipping, it may benefit you and your customer to update them on a change in ship time. Furthermore, per Robert and my conversation once I finally got the call a week before I brought my vehicle in for repair, he said he would set me up an appointment for Friday to get my car fixed. When I arrived Friday for my appointment, I was told there was no appointment set up for me and that they couldn't look into or why that was the case because Robert was not there to ask. So now, not only were proper expectations not set, but effective communication is showing to be a glaring opportunity for the service department because the person helping me appeared to have idea how to help me since Robert was not available to ask. Thankfully another service tech said there wasn't many cars to work on that day, so they could still get it done. After returning to pick up my vehicle after I got the call that it was ready, I was told there was a charge of $41 for a rental loaner that I was given that last time my car was held for 2 Days and couldn't be repaired because they had to order a part for it. So you probably can start to understand why I would be extremely frustrated at this point I hope. Of course I challenged the lady checking me out to explain how that's possible and even why, and after partnering with the person supervising the service department that day, they saw that the orginal paperwork for the repair was not related properly to the repair completed on my vehicle today. Yet, another example of how effective communication is a glaring opportunity for the service department. I asked to speak to Robert's manager Pat, so I could leave some feedback, but he was not available that Saturday. All in all, I hope this feedback is valuable somehow and that these mistakes aren't made again for the next customer. You all have to do better going forward as a team, cause this entire experience has been completely unacceptable. The only silver lining for Best Chevrolet's service department that I see coming out of this, is that although my experience was bad, I would still never bring my vehicle to get it serviced at Bryan Chevrolet (5 minutes from my house), cause believe it or not, they are actually worse. read more

Incredibly long wait to get a routine oil change and tire rotation. I waited 1 hour just for my car to get taken back and I had scheduled an appointment a week in advance be. I had a free service within my first year of having my vehicle that I wanted to use through Chevrolet, but I would rather pay $49.95 at a drive up place and be in and out within 10 minutes. I had an appointment and they were taking walk-ins before me. Update: after getting my oil changed my check engine light is on and my vehicle does not run correctly and it's a 2019. DO NOT GO HERE. read more

My experience with the used salesman was normal enough, though I raised an eyebrow when I asked a basic question about the USB hook ups and he responded "I don't know, I don't really work with these cars." But the icing on this incredibly idiotic cake came when the accounting department credited $3000 to my bank account instead of debiting it for the down payment. Yes, they gave me $3000 on accident. First, they didn't even notice this mistake. I called them to explain that something wasn't right with my account (i.e. I had extra money, not a problem I usually have). A month and a half later and I'm still getting requests for a screen shot of all of my bank account transactions from May (what?? I routinely refuse this request) and they refuse to issue my license plate until they work out their mistake in accounting. Love my car, but the incompetence is NOT worth it. read more

Recently bought the car . Found some hidden fees written under the heading 'Best safety and security fee' $995. This fees was not disclosed or explained to me at the time of the deal. Asked for further explanation and then i was told it is called 'dealer prep fee' ,again does not make sense and why i was not told before. Otherwise deal went great Mandy (salesperson) was great. Talked to Mandy few times but she was not able to explain Jay the finance guy did not want to talk to me even after leaving a message even while I was there in person and asked to talk to them. Sent email to manager at Best chevy (via there website) . No response while I was told one of the managers will contact me soon. Otherwise everyone seems very nice. Love to go back , buy more cars in future . But sorry, i refuse to pay undisclosed hidden fees. read more

I had a really bad experience here with the Used Car Sales department. I found a 2013 Ford Escape SEL listed on their website for $16,995. My friend, who has worked in car sales previously, warned me that the price was too good to be true, but I decided to go check it out with him. So we get to the dealership, which feels kind of sketchy. One sales guy greets us and I tell him which car I'm interested in. He proceeds to get the key and tell us it's on their other lot just a few blocks down Vets. My friend and I hop in with the guy and ride down there. We then proceed to drive around THAT lot slowly, until he realizes the car isn't there, either. At that point, we ride back to the original lot, where the guy tells us to wait in the lobby. After waiting for more than 20 minutes, the guy comes back and says, "So what in particular attracted you to this car?" Price, features?" I told the guy I didn't want a different car, I wanted that car at that price. He took my name and number and promised me he'd call me back. Never happened. What a total waste of an hour. read more

I stopped coming here for oil changes due to the extremely long wait. I decided to try again today because the dealership usually does a thorough check on my car. I was pleasantly surprised to see they now have a quick oil change area. It was explained to me that the wait should be no longer than 45 mins. The waiting experience would be much better if there were free wifi. read more

After negotating saturday and me walking out, they called me today, Tuesday, and made the deal work. Nick helped a lot. Beware, they are going to play games. I want a truck, and the chevys seem like the way to go, so here I am. Otherwise, Id buy from subaru. The experience there was much more straight forward. Internet sales person was not knowledgeable and didn't even know the internet listed price. When I arrived in initally, I was told the vehicle had sold weeks ago. I looked up a similar one online and we proceed from there. The original offer they made me was $6,000 more than the price on the internet. They also wanted to add $2000 for extra accesories not listed on the website. The next offer they made was better but still game very little in trade value. Im not sure if others will get the deal they want, but i did. read more

I brought in my 2013 Camaro for a routine oil change visit. Staff is always very, very Helpful. I usually work with Jessica in The service department. She's always very attentive and manages to make my service experience extremely easy every time I visit. I recommend Best Chevrolet to all of my family and friends. read more

The STAFF AND MANAGEMENT SHUCK!!!!" If there were a 1/2 star I would select that as a rating. I do not recommend this dealership. I purchased a used car from Eric in October he told me the car was one price and later found out it was another. I was told the car had not been in a wreak in fact it was the front bumper passgerside keeps poping out on the side. After 1 month it needed an oil change. All 4 tires are different brands & to top it off I still dont have my hard plate. I can go on and on but it's just too much to list. Just a warning to those looking to purchase a new or use car and you're a female please don't go here YOU WILL BE SORRY!!!! read more

Very bad service they kept my car for almo a week & didn't do nothing just keep adding charges but doesn know what's the real problem

Came Friday August 25th only 1 technician at 9am, I left .Came back Saturday August 26th at 8am, 6 men were ahead of me, the desk guy said please don't leave, I left anyway. Came back yesterday which was Wednesday August 30th. The front desk guy had jokes, he screamed 3 cars ahead of you. Giggles giggles He knew I'm quick to leave. He screamed I'm just joking. He recognized my 2014 Chevy Sonic which I call Sapphire. So it's nice to be recognized, remembered and acknowledged. Anyway the front desk guy assured me that the dealership has a new hire and it was gonna be a swift process... So I'm back happy with Chevy read more

When there in the intent to purchase a car, from all the signs and statements on their website they help people with any kind of credit. Well that's a straight lie. They don't help people until you are putting down this ridiculous amount of money down, or someone is trying to con you out your money in some under the table type deal where you're feeding their personal pockets. I will not be returning to this place and I hope you see my review before before you do the same in going here. Every dealer that I met was taking about pay them $1000 personally to fix my credit so they could get me approved. read more

Truck got broken into. Took it to Best Chevy for window service and a full detail that was all in the estimate from insurance. Took two weeks just for a window to be put in. Came and got it and none of the detail or buffing of the door got done. Never called and updated me with times or progress. Never even told me it was done until I called them. Bad service and totally unsatisfied with their business. read more