We recently moved into a rental home, late summer, and did not notice a small crack in the tile in…read morethe bottom corner of the Master bath shower and some cracked grout or caulking along a vertical seam and around the base perimeter of the shower. I spoke with Larry, who agreed to come and look at the issue, though we were a little out of his usual service area. He gave us a very fair quote and came back to repair the cracked tile and also recaulked the cracked vertical seam and base perimeter seams. His work is very neat and thorough. I would highly recommend his services.

Larry and Butch were polite, professional, and offered stellar value for their excellent…read moreservices-highly recommend for your remodel needs! So happy with our new shower!

Grout Doctor has been an Example of Professionalism from the Quotation process with Gary to…read moreScheduling & working with Tracy in the office. Joey & Hector did a great job working with us on the final colors & long term care advice of our floors. A perfect example of professionalism with expertise at a very Reasonable Price!

Fabulous work! Cleaned and sealed my kitchen grout and my floor literally looks like new! Jim Bob…read more(owner) honored my quote from last spring and it was easy to schedule. His specialist, Jon, restored the grout in my kitchen, back bathroom, and part of laundry room and it looks so nice!! I was a bit skeptical at first since our tile floor is almost 20 years old with a light grey grout which was brown and gross yesterday morning and by 3pm-LOOKED LIKE NEW!!!! Worth every penny and highly recommend!!!!!

Like the old saying goes - You get what you pay for…read more Yes, Cosmopolitan might cost a wee bit more, especially if you want your stains removed, and a thoroughly clean carpet. But it's worth every penny. Sergio worked so hard, was so thorough, and didn't rush the job. "He did it right". Joe Novack

I called last minute and was able to get an appointment for the next day…read more I have used them before and was pleased. This time, it was pricey for what I had done and my carpet was soaking wet still an hour later with 2 fans running over the larger area. It was $169.00 with tax. That didn't include a tip and I always try to do that for a service, so I tipped separately. They cleaned the stairs (15) and an upstairs living area of mainly the open area and the walkways leading to that area. There was furniture in the room and they cleaned around it. After about an hour with the fans on and AC lowered to help dry, I got my wet/dry vac and sucked out more water/moisture and then got out the super big fan. In all, I had 4 fans running over the areas all night and they are finally drying. The carpet is older but still, it shouldn't have been soppy wet like that. Not sure if I will use them again. May need to find a different cleaning method with less water.

Jonus is absolutely amazing and has won my loyalty throughout the years with his incredible…read morecustomer service, his pricing is very competitive and fair, and he truly does incredible work. I've had every square inch of flooring in my house, including throw rugs, cleaned and refreshed by this amazing company and I haven't been let down yet. If you are looking for responsible, cost effective and impressive results, choose Jonus @ The Clean Station. I've had my carpets cleaned professionally for 30 years and he is honestly the best I've found across multiple states. You won't be disappointed!

Such a fantastic experience with Jonus from The Clean Station! We will be repeat customers! He…read morecleaned nine rooms that were in desperate need of cleaning. They look fantastic! He was very respectful and responsive. If you are looking for an excellent carpet cleaning experience we 10/10 recommend The Clean Station!

Customer service is very poor in regards to the office staff. Also nobody knows what the other…read moredepartment is doing and I kept getting the runaround regarding documents my insurance claims adjuster needed to properly access the claim and come to a resolution. It took one month to get an estimate completed for repairs needed. The mitigation and pack out employees were super nice though. Professional and highly personable. I loved those guys. I just wish all the departments were as professional, specifically the accounts receivable department. One employee was very hostile and extremely rude towards me when I was just asking questions about getting a repair estimate for my claims adjuster to see what needed to be paid. I also was told that a bill was overdue when it literally came to me the day before. The charges were outrageous for pack out materials. I feel like I made a poor decision choosing them. If customer service employees in accounts receivable (one employee in particular) were not bullying and hostile and the various departments actually communicated, I wouldn't have regretted my decision to use them. It was a mistake.

Deceptive. No upfront pricing. "We only work with insurance."…read more We contacted American Water Damage of DFW in April 2026 after discovering significant moisture beneath our home. What followed was an extremely frustrating experience involving a lack of pricing transparency, damage to original 1953 bathroom tile, and thousands of dollars in disputed charges. When I asked how much their services would cost, I was told they "only work with insurance." Rather than providing a clear upfront estimate, they proceeded with work that ultimately resulted in an initial bill of $7,594.04. Using insurance as an explanation for not providing pricing information is deeply misleading, particularly when the homeowner could ultimately be responsible for the charges. We stopped the work before AWD completed its proposed mitigation. After months of correspondence and multiple billing revisions, AWD reduced its demand to $4,472.02. We continued to dispute the charges and raised concerns about the scope of work, the lack of upfront pricing, and the circumstances surrounding authorization. Do not allow this company to begin work without first obtaining a written, itemized estimate and scope of work, regardless of what you're told about insurance. Record every conversation with its employees, and insist on understanding what work is necessary, how the water source is identified, and what you could personally owe.

Scott did an amazing job on my well loved carpets! He was available and timely. Great communicator…read more Would definitely recommend and will be using him again!

I want to thank Scott (his company) for their time and hard work. I had already been told by…read moreanother company that my traffic stains were permanent, but they were very confident those professionals were mistaken that I decided to pay their premium rate to have them handle it. They assured me they could succeed where others failed, but unfortunately, the stains remain. After the job was finished, they explained that the lanes are actually 'imprinted', the same conclusion the first company reached. It was an expensive way to learn I should have trusted the initial opinion, but I appreciate their effort. I guess it is officially time to replace the carpet.

We called Grout 911 for a bid on our Master bath shower. Robert was so informative and helpful…read morethat we hired him on the spot. The work was done quickly, professionally and competitively priced. We had previously used a handyman to repair some caulking and grout 1 1/2 years ago. His price was around the same but the materials used didn't hold up. We'll never make that mistake again. While Robert was here we also had him work on additional areas in the kitchen and baths. They all came out beautifully. I highly recommend Grout 911 to anyone looking for a job done right.

Great service and work. Very professional and timely. Would definitely hire this good company again.read more

Excellent service and results. Tyler came out and not only gave us an estimate, but he did a…read moresample that convinced us to hire Seal Systems. The job came out just like the sample. We were more than pleased because we saved thousands by not having to replace our tile and stone. We have porcelain tile, Saltillo Mexican Pavers, and travertine stone. They recolored the grout on the porcelain tile and it looks like new. It is a pleasure to work with a company who does what they say they will do, and do it on time for the promised price. We really appreciated that they do their work by hand so there was no damage to the floor or surrounding surfaces.

BEWARE!!!! We had Tyler and Favian come out to do master…read moreshower tile grout cleanup and it looked great for about 2 weeks then back to Discoloration and mold stains. Tried to get them to come back out to fix the issues. Ignored and ghosted via the text number we had been using to book and communicate. Been over a year still no solution no contact. Beware of this team. Work is not lasting, but should have lasted more than 2 weeks and no response hits harder than the poor work performed.

As a homeowner, I like to keep my shower looking clean and well-maintained. Over the last year or…read moretwo, I noticed some mold, missing grout, and areas that just weren't looking their best. I decided it was time to have it professionally restored. After finding Grout Hero on Yelp, I chose them because they seemed like a small, family-owned company. They had a handful of great reviews, and I wanted to give them a chance. The owner came out to my house the very same day to provide an estimate. I showed him exactly what I wanted done, he gave me a fair price, and I decided to move forward. Two days later, he sent one of his technicians to complete the work. The technician did an excellent job, and I am very happy with the final result. I debated between leaving a 4-star or 5-star review for one reason only. The appointment window was scheduled between 11:30 AM and 12:00 PM. When 12:05 PM arrived and no one had shown up or contacted me, I sent a text message. The owner replied that the technician should arrive within 35 minutes, but it ended up being about an hour and a half later before he arrived. That said, once he got there, he was polite, professional, and did outstanding work. He spoke very little English, but that didn't matter to me because the quality of his work spoke for itself. So, it's 5 stars for the technician who completed the job and 4 stars for the office communication. Overall, I'm very pleased with the work and would use Grout Hero again.

I can't believe how great my bathrooms look! I forgot to take before shots but I had mold and…read morediscolored grout, it was gross. Cesar was very professional and got a worker out to me the same week. I'm so happy, I highly recommend them!

My wife and called around in early December 2017 about cleaning our tile and grout. Groutsmith was…read morethe first company to call us back and when they came out to look, they were on time. Groutsmith gave us the best estimate and at the appointed time to the minute, Joseph arrived to do the work. He explained everything he was doing and readily answered our many questions. After about 4 hours he was done, and our Italian tile, original with the house from 1977, looks brand new. The grout, once dark from dirt settling in, also looks brand new. Joseph was great, and we never felt that he or his company tried to upsell us. We highly recommend Groutsmith. One other thing. Groutsmith sends out email reminders when they are coming out for estimates as well as for the work.

Groutsmith did a 5 star job. They kept me informed of the date they would come. Even sent a…read morereminder for the actual date and time. Very professional and very helpful. We had grout replaced in a shower and in a tile floor. I am very pleased with the work they did. They also did caulking in a bathtub/shower. They did an excellent job on everything! We were so impressed! Wish we had found them sooner. I will definitely recommend them and would not hesitate to use them again.