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Best Buy Outlet

2.1 (93 reviews)

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QueenDeeva D.

Went to this location around 7pm on a Saturday evening, while the store closing time posted was 9pm. My mom and I specifiaclly went there to purchase a new computer system and was helped by a nice but pushy gentleman. My mother explained to him what she was looking for and that she already had a best buy credit card and was willing to use it... He advised her that even though she already had the card, that she should also apply for the best buy visa. She was hesitant but did anyway to recieve the discount and she was approved for $4000.00. At this point he then tried to sell her all kinds of warrenties and additional add-ons for the computer. When she declined he turned to me (I was there to purchase a new phone) and asked me to apply. I too had a best buy credit card so i declined. He then tried to sell us a gaming computer because he heard me talking aboit my 14 yr old. I declined on that also... It was about 830 and the lights began to shut off (unprofessional) and because the guy was trying to sell us the entire store we hadnt even purchased the computer or got to look at the phones. Around 845 we had completed our computer sale and began to look at the phones. We were told that since we were in the store we could go ahead and check out the phones. Around 850 a manager came over and told us the store was closed and we needed to leave, as i saw him tell all the other customers as well. In my opinion, the entire experience was unprofessional! We were heckled, upsold, and then rushed out even though we were still planning on spending money there! Needless to say, I didnt get my phone. My mom also had to set up automatic payments to come out her account because what the guy didnt tell her was that if she used her card for her purchase, and payments werent made on the card on the same day every month that her interest rate would go up to a whopping 27%! We have the autmatic payments set but beware of the fast selling and lack of details given at this location!

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1 year ago

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10 months ago

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4 years ago

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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10 years ago

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7 years ago

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4 years ago

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7 years ago

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12 years ago

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15 years ago

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11 years ago

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Ask the Community - Best Buy Outlet

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All Seasons Rental & Repair Center

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Do not do business with this Company again. In May Kevin Gaines the new owner came to pick 2…read morelawnmowers from me. The name of his company is KG small engine repair. One Husqvarna which shuts off when mowing, he operated it in my presence and same thing happened. The other is a Craftsman. I told him the craftsman was leaking gas. He took both and he brought back the Husqvarna after two weeks or so. When he brought it and I started it the same noise I was hearing was noticed. I told him something is still wrong he said he fixed it and I said okay. The following day I was unable to use it and he came back 4 days to pick it up. I asked him about the craftsman and told him not to fix it again since he told he could get it to start and stopped the leaks and for him to return it when He returned the Husqvarna as well. After about a month he brought back the Husqvarna and not the craftsman and I have been asking him to bring back the craftsman because even the Husqvarna that he brought back was useless and I can't use it. He refused and has been holding my machine hostage. I have called and texted him several times to no avail. He told me that I have to pay for diagnostic fee. I told him I would not pay such because I told him the problem before he picks up and with the unsatisfactory of the Husqvarna I asked him earlier on to returned it because he told me that he has not worked on. Please do not do business with him. It's a shame that this happened to me. Customer service is the heart of any business and to want to deceive people because you want to pay your bills is bad because that's all he tells me that he has to pay his bills but I have paid him for the Husqvarna that's not even working and he wants me to pay him for something that I knew the diagnosis and I told him and since his work was not satisfactory earlier on, I asked him to plead dropped off the other one and not fix it.

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All Seasons Rental & Repair Center
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All Seasons Rental & Repair Center - So disappointed in this company they should be shut down and could have easily worked with us and gotten references but never again.

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So disappointed in this company they should be shut down and could have easily worked with us and gotten references but never again.

Best Buy Outlet - computers - Updated May 2026

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