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    Best Buy

    2.0 (36 reviews)
    Closed 10:00 am - 9:00 pm

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    4 years ago

    Terrible service and completely unprofessional. Will definitely not shop at this Best Buy again.

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    8 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    9 years ago

    Had very courteous service on got an exceptional deal on my tv. Couldn't be happier with the service and price I got.

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    11 years ago

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    Review Highlights - Best Buy

    I met with a Best Buy manager who gave me the new deck and all the installation components and offered his sincere apologies about the confusion and delay.

    Mentioned in 2 reviews

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    Geeks Know This

    Geeks Know This

    (1 review)

    This is the second time I have needed help with my computer. Being an "elder" the intricacies of…read morethe tech world can be a tad daunting. Nevin, from Geeks know This is an incredibly knowledgeable technician who explains things clearly and knows his stuff. His service is friendly, professional, and clear. Without reservations I recommend Nevin and Geeks Know This as the best in Ottawa.

    From the owner: Welcome to our computer repair shop! We are your one-stop-shop for all your device repair needs…read more Our expert technicians are trained to handle repairs for any device you bring in, from desktop computers to laptops, smartphones, tablets, and more. We offer a wide range of services, including accessories (cables, montiors, external drive), onsite technician visits to fix your device in the comfort of your home or office, remote support for fast and convenient repairs, antivirus software to keep your device safe from viruses and malware, and data recovery to retrieve lost files and documents. In addition, our professional IT services can help your business run smoothly and efficiently. Whether you need network setup, server maintenance, or cloud computing solutions, we've got you covered. At our computer repair shop -- Geeks Know This, we prioritize customer satisfaction above all else. We strive to provide fast, reliable, and affordable service that exceeds your expectations. Come visit us today and let us help you with all your device repair needs!

    The Source

    The Source

    (1 review)

    Worst experience I have had from an electronic store…read more I went to buy a Nintendo Switch wireless controller. After explaining my requirements to the store representative, I was recommended a controller that I later discovered requires batteries. I had specifically mentioned that I wanted a wireless controller but the representative did not mention anything about the battery or charging options. Upon realizing the discrepancy, I immediately returned to the store on the same day to exchange the item for the rechargeable version which was available at the Store and is more expensive than what I had initially purchased. However, I was informed by the same representative that The Source does not allow returns or exchanges unless the product is damaged. This policy was never communicated to me at the time of purchase. Additionally, I feel that the representative lacked knowledge of the product range, as she did not provide multiple options despite other available options in the store. I had even shown her the product that I wanted, but there was no price tag on it, which led me to rely on her recommendation. Moreover, I find it unprofessional that the representative kept telling me that I should not expect a minimum wage worker to know all the products they have in the store. This comment was unnecessary and unhelpful, and it certainly did not meet the standard of customer service I expect from The Source. I emailed the Sources customer service department to find a resolution but they never reply to my email. I even called their main line and was told that only the store manager's could decide whether or not they can allow the exchange and there was nothing they could do about it. They made no effort into resolving this matter.

    Factory Direct - Pool and barbeque accessories

    Factory Direct

    (8 reviews)

    $$$

    This Factory Direct was in the same plaza as a Winners store that I frequented every other day…read moreduring my time in Ottawa. It is deadly for me to go into any Factory Direct because I love everything that I see. This store was no different. There was lots of parking in this plaza. I backed into a spot and headed over. It's to the right of Winners when you're facing both stores. I spent a good hour checking this store out. I had a great time and bought a bunch of items. This store is deep. You can find everything from items that are shown on TV late at night when you have nothing better to do, to televisions and small appliances. I saw a cheap Chia pet-like product. I decided to try it out. It needs a lot of water. Mine is a monkey that is supposed to grow grass on its head. It's supposed to take a couple of weeks to see growth, so we'll see how it goes. So far, it has been enjoyable. There are lots of quirky items in this store that are also practical. I got a mini umbrella for my phone that comes with a kickstand. The idea is to provide shade for your phone so that it doesn't overheat when you're using it outside. My phone and I are alike. We overheat when it's hot and humid outside, which was the case while I was in Ottawa. This mini umbrella was purple, so it was a no-brainer move for me to get it. You know what? It works. The curved handled hooked around my PopSocket and actually cooled my phone down. The best item that I got was an attach-a-bag strap that hooks on to your luggage handle and drapes over your luggage. It is the best. I had more than one bag strapped on to my luggage as I took the elevator down to the hotel parking lot the day that I checked out. It was awesome! I used it on my most recent trip to the Twin Cities. It freed up my hands and was such a helper. It was the best $4 investment! If you like candy, there isn't any shortage at this store. I didn't get any, but it was mesmerizing seeing everything from Milka to Toblerone. The selection was impressive and prices were decent. Neon signs. Laptops. Mice (I was told recently that the shift is towards saying mouses, which sounds weird to me). Power bars. There isn't anything you can't find in this store. I have a weakness for small appliances. It was cool seeing ice cream makers, shaved ice machines, waffle makers, rice cookers, and more at this store. So much fun at affordable prices! I also ended up getting a small container of Vaseline with aloe for my lips. It works great for the massive price of $1. I had the most pleasant woman at the checkout. I'm not sure why folks have indicated that staff were rude. This woman asked if I had found everything that I wanted. I sure did and bought stuff that I didn't even know that I needed! I paid with a credit card. The transaction went through without a hitch. Because I had done quite a bit of damage, I got a huge plastic bag for free. Yay! I should visit Factory Direct more often. I had such a great shopping experience here. The travel section, in particular, had great finds that I wasn't expecting. It's a great store with decent prices. I'd definitely return again. (308)

    Very nice staff and caring , exellent place for cheaper electronics . Its such a shame this…read more place is closing down , i will miss this place . There are very few good places that will remain .

    Best Buy - electronics - Updated May 2026

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